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Limo Services to Avoid

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Over 298 reviews for
Burlington Limo Services from people just like you.

D
"I found Matrix Limo through Angie's List last year and had used them once before. I was very happy with the previous service, so I decided to book them again" for an airport service from my home in Westchester to JFK. The woman who booked my round-trip airport service was stellar, however, the driver's professionalism was terrible. About 15 minutes before the driver arrived, I received an email asking me to text the driver when I was ready. "...Your Driver Name Is MD He Is Driving Car... " I had no clue as to what his real name was, and he arrived in an SUV, not a town car, a few minutes before the email so I was unsure if this was my driver. In addition, there wasn't a notification in the window as to who he was or where he was from, and when I went out to meet him, he was playing with his phone not paying attention. My doorman had to knock on the window to get his attention. "MD" was helpful with my bags, and then drove me to the airport. I told him what airline and that I was flying to
. He then asked if I had my passport with me since I was going to need it to get into the country. I told him that, no, I didn't need a passport, just an ID because not only is it a US territory, but I am a US citizen. He proceed to make a few phone calls to ask his friends if this was true, and then told me that he was refused entry into Canada via train because he only had a green card. I told him that he was comparing apples to oranges and that I knew I wouldn't have an issue... He continued to drill me with questions, kept telling me that they wouldn't let me on the plane, that I didn't know what I was talking about and in the end told me that I might be okay... I told him that he should stop talking immediatley since not only was he aggrevating me, but he wasn't paying attention to the road. He just laughed. I asked as to why he was laughing and he told me that I didn't know what I was talking about! At that point, I emailed a complaint to Matrix, to no avail. A trip to JFK without traffic should take a minimum of 45 minutes from my house. He made it in under 30 minutes. Due to his speed, quick turns and lane changes I was nauseous by the time we arrived. I handed him $100 and asked for $7 back. He looked at me, snickered, shook his head and then agreed. (A 20% gratuity was already included in the price.) It took him a few minutes to find the change, and he left. After going through security, I called Matrix and filed a complaint and asked if they received my email. The woman had to go and look for the email, and that she would pass this along to her boss who had just walked in and he would call me back. He never did. Since I hadn't heard from anyone in 48 hours, I called them back today to cancel my reservation with them for next week. I told the woman why, and she told me that she would pass the complaint along to her boss and someone would be in touch... I'm still waiting for a phone call.

-Mary D.

A
"Everything about this experience was exceptional. They were early to pick me up but sent me a text and told me they were there and not to rush. The vehicle was" clean, the driver was very friendly and I made my flight in plenty of time. For my return, my flight came in a half an hour early and my driver was there waiting for me. I was very impressed. Also, it was four below zero outside. He heated the car up for me and came around to pick me up. Again, the car was clean and the driver was very friendly. I was impressed with my entire experience and plan to use them again!

-Barbara W.

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Get your facts together when reserving a limousine and you'll be able to relax and enjoy the ride, says Foilb. (Photo by Le Limo)
Limousine Service

When you call to reserve a limo, every limousine company will need to know: the date, type of event, how many passengers, their ages and any extras (champagne?)

Even if you forgot to deck everything out, something like a trip with friends to the local ice cream shop can make your child’s eyes sparkle, says Shelby. (Photo courtesy of First Class Limousine)
Limousine Service

Forget the pizza party or indoor playground this year. One highly rated provider explains how to spruce up your child's birthday with a stretch limo.

Limousine Service reviews in Burlington

F

Rating
I booked this limousine company 8 months before our trip to Mexico. I requested pricing for 15 passengers and our baggage to be picked up and dropped off at
Burlington Limo Services Provider Name Locked
. I received a quote in writing for two limousines, one of which would accommodate 7 passengers and the other for 8 passengers. I was quoted a price of $99.00 for each limousine each way for a total of $400.00 and a suggested 20% tip which was added into the price. Over the course of the next eight months our flight time and flight number changed a few times so I would email the updates and received confirmation emails back. Every email had the price quote on the bottom of $99.00 flat rate with a 20% tip. As our vacation was
Burlington Limo Services Provider Name Locked
we had been getting a lot of snow storms and with a new storm scheduled to hit the day before we left, my sister called to ask if we should move the time up a little as we knew
Burlington Limo Services Provider Name Locked
would be crazy due to all of the cancellations over the weekend. She spoke with
Burlington Limo Services Provider Name Locked
who agreed that we should probably go in a little earlier. My sister also asked if we should pay the total price on our way in so that it would be all taken care of and
Burlington Limo Services Provider Name Locked
said that we should pay separately because the drivers would not necessarily be the same. My sister confirmed the amount we should be paying. The day of our departure, approximately 40 minutes before we were scheduled to be picked up, I received a call from
Burlington Limo Services Provider Name Locked
telling me that there was some misunderstanding on the price. She said the quote was supposed to be $400.00 per Limousine and that I misinterpreted the quote. You can now imagine my panic as we had 4 families waiting to be picked up. I told her that I had the quote in an email and she told me I needed to send that to her. As I opened my email to look for the many emails I had from them a new email popped up that she had sent 15 minutes before telling me the price was going to be another $300.00 + . She quickly said that was a mistake. She was the most rude and unprofessional person and I cannot believe that they would allow her to speak to a customer who had not only the original quote but at least 6 additional emails that all had the price listed. She proceeded to tell me that I should have known that the price was not correct. When I told her I had rented a Ford Excursion for 12 passengers from another limo company two years prior for the same price she became even
Burlington Limo Services Provider Name Locked
. Then she proceeded to ask me how much luggage we had and that the limos could not accommodate a suitcase for every person. When I asked her if we had paid $400.00 per limo would it have accommodated the luggage and she told me it was irrelevant. She then proceeded to hang up. I called back and asked to speak to the Manager. She put me on hold for a few minutes and then came back on the line to tell me that they were going to honor the price but would have to send a separate van for the eight passengers to have the luggage transported to the airport and that she wanted me to know that they were losing a lot of money. I was panicked that they would not show up, but they did and the drivers were fine. We tipped each of them $40.00. It didn’t end there. On Sunday, while I was still in Mexico I received a call from
Burlington Limo Services Provider Name Locked
who informed me that a limousine could not accommodate us because of our luggage. I asked how she thought a person could go on a weeklong trip and not have a suitcase. She said she initially booked the reservation and that she would have had a discussion about luggage. It never happened because I would have known from the beginning that every person would have had a piece of luggage. She then said there must have been a typo on the pricing. She then proceeded to tell me that I could have the “Truck” (Ford 150 Limo) for and ADDITIONAL $350.00 or they would have to send a Van for the eight passengers. I told her that she was calling me in Mexico on my vacation and that I was not paying any additional money. I told her to do what she needed to do to provide my transportation and I would deal with it when I got home. The ironic thing is that two years ago I booked transportation through them for 12 passengers and then I found a better price with another company so I canceled that reservation. On our way home from the airport, while we were in the limousine I received a call from their driver who was at the airport waiting for us. I told him that reservation had been cancelled. The next day I received a call from the owner asking if I had an email and I forwarded it to him. Really strange that they never attempted to pick us up on the way to the airport but somehow showed up on the way back. Again this is no reflection on the drivers, but because of the treatment of
Burlington Limo Services Provider Name Locked
, I would never use them again. I will also pursue any legal remedies for nonperformance of my contract.
- Rebecca R.
N

Rating
The driver was on time, actually about 15 minutes early. We had little children riding with us and he was attentive to their needs and excitement about being in a limousine. The driver was courteous, on hand when we needed help but not in the way. The limousine experience was a small bright spot in a very sad day.
- Donna H.
A

Rating
After getting estimates from four transportation providers, and researching reviews on Angie's List, we selected
Burlington Limo Services Provider Name Locked
Limo Service for our corporate events. The two 24-passenger mini-buses were spacious, clean and had beautiful interiors, which made a good impression on our conference attendees. The drivers arrived on time and were professional. The cost was very reasonable and well worth the value for the service provided. I will definitely book again with
Burlington Limo Services Provider Name Locked
.
- Cheryl S.
A

Rating
Burlington Limo Services Provider Name Locked
made this night on the town easy and enjoyable from beginning to end. Friendly people help with the reservation, driver was early for pick up, limo was clean and fun had by all.
- R Bradley R.
F

Rating
Burlington Limo Services Provider Name Locked
/
Burlington Limo Services Provider Name Locked
the owner/driver/receptionist/etc was rude and dishonest. After our time with him, he charged our credit card an extra $800. He was awful to deal with. We had to have our credit card company fight the charges. Stay away from this company.
- Karen S.
C

Rating
This event was for a duo birthday bash for my fiance and brother. Did some research and found Prestige to have the best pricing for what we were looking for. The limo driver was rather resistant to the course we had set to take to hit all of our favorite places... however eventually complied. He made it very clear he was uncomfortable with our plans as he was unfamiliar with the area (however I don't know why we would have to change our entire itinerary as a result). In any case he was punctual and everything was right on schedule. The limo had clearly seen better days as we couldn't even open the window as the tinting had been stripping away for some time and was constantly catching...and of course the air conditioning seemed to be malfunctioning as well. The ipod adapter had a poor connection, so we were constantly tinkering with it and eventually just gave up. Even with 4 mechanical engineers, the limo had clearly gotten the better of us. But although the limo wasn't a picture of luxury we still managed to have a very nice time on the tour. It clearly didn't
Burlington Limo Services Provider Name Locked
me from contacting them again however after my most recent experience I don't think they will be receiving any more calls from us. Had contacted about an upcoming wedding (my wedding!) and requested a quote online clearly illustrating our needs/requests. Never received a quote however did receive a generic email with what sounded like fabulous wedding deals/promotions. I eagerly gave them a call excited to hear what my options were. The woman on the other end was not only unhelpful but seemed genuinely disinterested in obtaining our business. She spent about 2 mins with me on the phone and gave me a quote not only much higher than their competitors but conflicted with the information I had received in the flyer. Granted it was one encounter, but it was enough to prevent me from booking them for my wedding.
- Lauren O.
A

Rating
I cannot more highly recommend
Burlington Limo Services Provider Name Locked
Limousine. They were punctual, courteous and more than efficient. The cost was $70 each way with the gratuity added of $14 and on our return we paid an additional $6 for the driver's need to park his car. We would use them again and would recommend them our friends.
- Josephine D.
A

Rating
I hired
Burlington Limo Services Provider Name Locked
for my daughters wedding. We hired a stretch limousine to transport the Bridal Party to the wedding, and also retained the 1954
Burlington Limo Services Provider Name Locked
to carry the Bride and Groom to their hotel after the reception. Everything went off without a hitch, the drivers were professional and polite, and the vehicles clean and tidy. The prompt service and caring attitude from the drivers helped make our daughter's special day truly the 'Best Day Ever'!
- Cliff F.

All Limo Services in Burlington, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A FORMAL AFFAIR LIMOUSINE SVC

1500 OCEAN ST
Marshfield

Abby Mae's Limousine

209 Coe Rd
Brockton

ABLE LIMOUSINE/A & T COACH

88A ELM ST
Hopkinton

ACCENT LIMOUSINE SVC INC

48 POND ST
Milford

ACL Transportation

215 Salem St
Woburn

Adventure Limousine

10 Purchase Street
Danvers

AIRPORT COACH LTD

P O BOX 541373
Waltham

Alimo4-u

240 Ivory Street
Braintree

Atlantic Coach & Transportation

730 Adams St
Abington

AZ1 LIMO

PO BOX 390883
Cambridge

Bellmores Transportation

1 Corporate Park Dr

BETHANY TRANSPORTATION

100 Cambridgeside Place
Boston

BLACK TIE LIMOUSINE INC

25 BOND ST
Haverhill

Bombay Taxi

165U New Boston Road
Woburn

Border Limousine

5 Security Dr

BOSTON CAR SERVICE

72 KILMARNOCK ST
Boston

Boston Carriage

91 Providence Hwy Box 4
Westwood

Boston Chauffeur

100 Cummings Ctr
Beverly

Boston Express Car Service

208 Blossom Street Extension, Suite E

BOSTON EXPRESS LIMO

3 elmwood terrace 4
Swampscott

Boston Limo

PO Box 338
Chelmsford

Boston Limo

50/56 Broadlawn Park, # 517
Chestnut Hill

Boston Limo

155 Woodley Ave
West Roxbury

BOSTON LIMO LINE

357 JEFFERSON AVE
Salem

Boston Limo Online

82 Broad St
Boston

Boston Limousine

276 Washington St
Boston

Boston Limousine Service

198 Tremont St
Boston

Boston Logan Limo Service

100 Oliver Street
Boston

BOSTON NORTH LIMOUSINES

3 WASHINGTON ST
North Reading

Boston Online Limo

103 Birch St
Lynn

Boston Professional Limousine

1000 Governors Dr
Winthrop

Boston Suburban Coach

383 America Blvd
Ashland

BRENTWOOD LIVERY SVC

5 CYPRESS DR
Burlington

Brookline Coach

Brookline

BTE Car Service

299 Boylston Street
Boston

Centerline Transportation Services

265 Summer Street
Fitchburg

CHAUFFEURED OCCAISIONS

185 MYSTIC AVE
Medford

CHECKER CAB OF WOBURN

289 SALEM ST
Woburn

CHRISTOPHER LIMOUSINE

35 Merchants Dr
Walpole

COACH

175 BEDFORD ST
Burlington

Cosmopolitan Personal Assisting

309 Morton Street
Stoughton

Customhouse Coach Ltd.

5 Pyburn Road
Lynnfield

Dependable Limo

PO BOX 203
Swampscott

Destinations Travel Service

53 Stewart St
Quincy

Diaz limo service

108 Auburn St

Driven Limousine Service

896 Boston Post Road
Marlborough

Excel Sedan & Limousine

679 Washington St.
Attleboro

Expo Limousine

1040 North Shore Road
Revere

Fran's Transportation

PO Box 650026
West Newton

Golden Transportation LLC

35 Gregory St.
Waltham

Guardian Medical Companions

233 Needham Street
Newton Upper Falls

JAMES MC DONOUGH LIVERY

108 MYLOD ST
Norwood

Kent Newton Salon

1315 Washington Street
Boston

Knights Airport Limousine Service

390 Hartford Tpke
Shrewsbury

ktd limo

47 MATHER STREET
Dorchester

LANDJET, INC.

452 Pleasant St
Malden

LE LIMO

224B Cherry St.
Shrewsbury

LIMOUSINE EIGHTEEN

77 S BEDFORD ST
Burlington

Luigi's Limo

Main St
Worcester

Malden Car Service Inc.

29 Cummings Park
Woburn

Massfinest

Billerica

Maximum Transportation Inc

127b Linden Street
Waltham

MCS LIMOUSINE

16 OLD FORGE RD
Bridgewater

MICHAEL'S LIMOUSINE CO

161 LYNN ST
Peabody

Moonlight Limousine Co

60A Lafayette Rd
Salisbury

new england cleaning co

20 Plympton St
Woburn

NH Limousine Airport Service

15 Tanguay Avenue Suite 119

North Shore Automotive

100 Birney St
Peabody

PLANETTRAN

Cambridge

platinum express limousine

po box 251
Franklin

PRIDE LIMOUSINE

191 Beal Street
Hingham

R & S LIMOUSINE SVC

10 CAROLINE ST
Burlington

Ribas Limo

1820 ave.N

RJS TRANSPORTATION

26 Julian St
Boston

Rock Star Car Services

100 lancaster st
Leominster

rolling tones.

PO Box 704

Shamrock Entertainment

328 Broadway
Lynn

Shofur Limo

60 State St #700
Boston

SNE Limousine

188 Main Street
Blackstone

South Shore Chauffeured Services

172 Middle Street
Briantree

SPECIAL DELIVERY LIMOUSINE

125 Church St
Pembroke

sq car service

121b tremont st
Brighton

SUBURBAN LIVERY

Wakefield

TEWKSBURY LIMOUSINE

820 LIVINGSTON ST
Tewksbury

United Party Rental

637 Andover Street
Lawrence

VIP LIMOUSINE

220 Shaw St
Lowell

WebbTrans.com

241 Newbury Street
Danvers

WESTON TRAVEL SERVICE

483 BOSTON POST RD
Weston
Burlington Zip Codes

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