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"They stuck within their initial estimate, even though they were here almost the entire day removing the old water heater and prepping to install the new one. I have" been very happy with the new unit since they installed over a year ago.

-robert P.

" Arrived on time, and was friendly. He explained process before starting, showed me products to be installed, confirmed what" I wanted and that I was comfortable where he suggested the drinkintg water faucet to go. Installation was extremely fast and the cleaned up completely after install. I liked that he explained the process and offered tips to maintain my new system and prolong its product life.

-karan S.

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Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Brockton


We initially were having problems with our water softener so we went to Angie's List and called
Brockton Water Softener Companies Provider Name Locked
to check on a possible problem with our water softener. They came out and were able to provide service by testing our whole-house water which passed with flying colors. Since our water softner was a
Brockton Water Softener Companies Provider Name Locked
product, the tech suggested calling
Brockton Water Softener Companies Provider Name Locked
to look at the system.
Brockton Water Softener Companies Provider Name Locked
provided a FREE water testing and did not charge us for the service fee. Definitely a recommended company to use.
- Juan M.

Brockton Water Softener Companies Provider Name Locked
was very helpful in explaining which water softener would work best for us, as well as a filtration system for the kitchen. He spent as long as needed to answer all our questions and make sure we were satisfied with the plan. Installation went well and we are very happy that we chose
Brockton Water Softener Companies Provider Name Locked
again. We have had their service at our old home and they have been great. Highly recommend them.
- Bonny L.

He tried hard to come up with a suitable system, but in the end suggested that I needed to wait until the house was built to put together a proper treatment system to remove Iron from the water. Owner was helpful and responsive.
- James P.

He spent alot of time analyzing and finally recommending a new softener system.. Ours was over 25 years old and just not working anymore. He gave us the pros and cons of alot of different systems and helped us pick the right one for us. We would highly recommend them for services!
- Jennifer S.

At first
Brockton Water Softener Companies Provider Name Locked
thought that due to where the water system was leaking that it may have been the main pump, which even still being under warranty would have cost about $400 +/- for shipping and installation, on top of the service charge. He carefully inspected the unit and asked questions about previous servicing we had on it. After getting more information, he checked the piece that had been replaced about 3 years prior, by a different service provider, and found that it was not screwed on properly.
Brockton Water Softener Companies Provider Name Locked
tightened the part and charged me only for the service charge, even though he spent a considerable amount of time with me. He very easily could have taken advantage, as I was more than willing to pay whatever it took to repair the system (we LOVE our
Brockton Water Softener Companies Provider Name Locked
Water System), but instead he did his job with morals and integrity. I would also like to mention that
Brockton Water Softener Companies Provider Name Locked
's service charge was considerably lower than all the others I called and he was even farther away than most of them. I would recommend
Brockton Water Softener Companies Provider Name Locked
to everyone! I will never call another service provider ever again. Thank you
Brockton Water Softener Companies Provider Name Locked
for your help!
- Joanne G.

He is extremely knowledgeable on the different types of water softeners and what they do. We called him on Monday and he came out that day. He will be installing the softener on Thursday, which is great service.
- Arlene W.

They did great!! The information meeting was just that, information. No high pressure sales. Knowledgable compared with other companies I had spoken with. They worked with my schedule which was not convenient.
Brockton Water Softener Companies Provider Name Locked
installed the system and had to do extra work to make it work. The extra work included digging a ditch to install the units so they would not show above our landscaping. The ground was very hard and it required extra time. No complaints.
Brockton Water Softener Companies Provider Name Locked
was willing to do the extra work. It would have been easy for
Brockton Water Softener Companies Provider Name Locked
to do a
Brockton Water Softener Companies Provider Name Locked
job. The soft water is wonderful and the reverse osmosis system provides excellent tasting drinking water. No more bottled water for us!
- Mary K R.

Brockton Water Softener Companies Provider Name Locked
Filter was replaced during the scheduled appointment on
Brockton Water Softener Companies Provider Name Locked
9. They technician took it upon himself to relocate the turn off valve during his visit even though it wasn't requested. I was out of town for a couple of days and went into the kitchen on
Brockton Water Softener Companies Provider Name Locked
12 and found water on the floor under the cabinet and inside the cabinet. I put a bucket under the
Brockton Water Softener Companies Provider Name Locked
system to prevent further damage. I called the provider office on Monday,
Brockton Water Softener Companies Provider Name Locked
13 in the afternoon. I explained to the dispatcher what the issue was. She suggested that I try to find the leak myself and promised to have the supervisor call me back. On Tuesday, I continued to empty the bucket and still waited for a call back. On Wednesday,
Brockton Water Softener Companies Provider Name Locked
14, I called again and requested a repair visit. The dispatcher told me how I could turn off the water under the sink and again promised to have the supervisor call me back. She then scheduled a repair visit for
Brockton Water Softener Companies Provider Name Locked
21. I found the turn off valves and was able to remove the bucket. The supervisor,
Brockton Water Softener Companies Provider Name Locked
, called me back and said she would have the technician evaluate the damage. On
Brockton Water Softener Companies Provider Name Locked
21, the technician called to come a bit early. He arrived and found the leaking valve and replaced it. He had no knowledge that he was supposed to evaluate any damage. He took pictures and advised that he would provide them to
Brockton Water Softener Companies Provider Name Locked
and that someone would get back to me. On August 18, almost a month later,
Brockton Water Softener Companies Provider Name Locked
Green from
Brockton Water Softener Companies Provider Name Locked
sent me and email, as well as a letter indicating that they were not taking responsibility for the damages. According to her, it wasn't necessary to touch the shut off valve to replace the filters. She indicated that the value wore out due to general fatigue. I replied to her on the 19th informing her that while it may not have been necessary to touch the shut off valve to replace the filter, that the technician had touched it to mount it to the cabinet.
Brockton Water Softener Companies Provider Name Locked
wasn't aware that the valve had been relocated and indicated that she was going to meet with the technician on the 21st and would get back with me. On August 29,
Brockton Water Softener Companies Provider Name Locked
informed me that they were upholding their original decision. According to her, they did not cause the damages. Luckily, the wood flooring that we have has a memory feature. After thoroughly drying the floor with fans, and weighting it down, the wood floor damage is barely visible. Unfortunately, the floor of the cabinet is non-recoverable. As is normal with cabinets, it is made with MDF board. Once it was subjected to the dripping water for 3 days, the wood expanded and the laminate finish peeled off. I would not recommend this provider to anyone. They do not stand behind their work. They do not repair damages they cause. And their timeliness and communication associated with resolving problems is unprofessional.
- Sheri C.

Water Softener Companies in Brockton, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


PO Box 920624

A Custom Co

PO Box 111

A. Julian Plumbing & Heating

35 Kingsbury Rd

Abington Emergency Plumbing

810 Brockton Ave

Adams Street Plumbing

272 Adams St.

Al Commane Jr.

27 Currier Lane

Allandale St Plumbing & Heating

165 Allandale St
Jamaica Plain

Allson Sewer Cleaners

281 Western Ave

Allston Plumbing

201 Cambridge St

Andover Sewer & Drain

85 Essex St





Aqualite US

1 De Angelo Drive

Arlington Plumbing & Heating

295 Massachusetts Ave

Arlington Sewer & Drain

34 Dudley St

Atlas Glen-Mor

295 Eastern Ave

Avon Plumging & Heating

254 Bodwell St

Baker Elman Plumbing

671 Saw Mill Brook Pkwy
Newton Center

Barry Plumbing and Gas Fitting Inc

10 Hackensack Terrace
Chestnut Hill

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Beverly Plumbing

31 West St

Blue Hill Plumbing

1339 Blue Hill Ave

Blue Hill Plumbing

1049 Blue Hill Ave.

Blue Reserve Water

128 Montvale Ave

Blueleaf Incorporated

57 Dresser Hill Road

Brighton Sewer & Drain

288 Washington St



Bulldog Plumbing and Heating

66 Shirley Street

Camelot Plumbing and Heating

1856 Dorchester Ave

Canal Street Sewer & Drain

31 Canal St

Central Square Cleaning

160 Liverpool st

Chelsea Plumbing

34 Blossom St

Chelsea Sewer & Drain

380 Beacham St

Chilcott Plumbing & Heating

1 Chilcott Pl
Jamaica Plain

Clear Water Pump & Well Service, Inc.

390 Turnpike Street

Clyde Street Plumbing

35 Clyde St

Common St Plumbing

500 Common St

Dorchester Emergency Plumbing

109 Norfolk St.

Dot Mechanical

22 rosaria st


7181 Eagles Perch Dr

Edgewater Drive Sewer & Drain

2 Edgewater Dr

Electric Plumbing & Cooling

17 Electric Ave

First Choice Plumbing & Heating

34 Hanley rd

Frank's Plumbing Service

83 Benson St

Gasparoni Plumbing LLC

PO Box 22

Gem Plumbing & Heating

1 Wellington Rd

Gold Star Plumbing

57 Redfield St

Halliday Construction

1408 Centre St

Harborside Drive Plumbing

101 Harborside Dr.

Harmon Street Plumbing

27 Harmon St

Hemenhalt Construction

PO Box 332
North Easton

Holbrook Emergency Plumbing

400 S Franklin St

HP Plumbing & Heating

235 Hyde Park Ave
Jamaica Plain

Hyde Park Ave Plumbing

1690 Hyde Park Ave
Hyde Park

Hyde Park Plumbig Heating & Cooling

50 Harvard Ave
Hyde Park

Hyde Park Sewer & Drain

46 Business St
Hyde Park

Ipswich Plumbing & Heating

3 Topsfield Rd

Ipswich Sewer & Drain

20 S Main St

J V Mechanical Contractors Inc

929 School St

Jamacia Plain Plumbing & Heating

475 Centre St
Jamaica Plain

Jamaica Plain Sewer & Drain

525 Centre St
Jamaica Plain

Lawrence Plumbing & Heating

136 Essex St

Lehane Plumbing

5 Shore Dr

M & N Mechanical

11 Heathers Path

Main Stream Mechanical

110 Haverhill Rd

Malden Sewer Cleaning

364 Washington St

Marlborough Plumbing & Heating

311 Maple St

MaxPipe Mechanical Services, Inc

P.O. Box 60089

Melrose Plumbing & Heating

286 Lebanon St


PO Box 132
North Easton

MJ Eisenhauer Plumbing Inc

PO Box 669

Moraine Plumbing & Heating

50 Moraine St

Pristine Plumbing and Heating

294 Beulah St



Quarry Hills Plumbing & HVAC

98 Prospect St
South Easton

Rain Soft of New England

40 Hudson Rd.

Rhino Rooter

11 Cushing Ave

River Street Sewer & Drain

1502 River St
Hyde Park

S@L Pump@ Well Repair

1266 Bay Rd.


41 S ST



South Main Street Plumbing

4 S Main St

Stefani Plumbing & Heating Inc

95 Camelot Drive


P.O. BOX 621

Straight Flush Plumbing & Heating

879 S Main St

Sully's Plumbing and Heating Svc

82 Old Stage Rd

Summit Springs

35 Beharrell Street, Suite 1446

Swope Plumbing & Heating

202 River Rd

T J Ogden Co Inc

17 Catherwood Rd


PO BOX 2393

Tyler Well and Pump

105 Main St

UltraFiltronics Ltd.

91 York Avenue

Walsh Plumbing & Heating

10 Conant st

Washington Plumbing & Heating

3200 Washington St
Jamaica Plain

We Do That LLC

71 Grovers Avenue

Weed & Feed Inc. dba DHT Golf Services

8 Meadow Park Rd.

West Street Plumbing

147 West St
Hyde Park

Winter's Company

67 Smith Place

Worchester Street Plumbing

840 Worcester St

Wrentham Plumbing & Heating

1 Depot St

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