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C
"I contacted Frontier. The service rep. did make an adjustment to my bill until they can supply me with a faster internet service. They basically said it will be" sometime before this happens. Some days it works better than others.

-Sue M.

D
"I moved on 12/12/2014 from St. Albans, WV to Hurricane, WV. I asked Frontier a week or so in advance if high speed Internet access was available in my new location." I was using Frontier with no problems in St. Albans. They assured me it was, and that I could use my existing equipment in the new location. I placed the order. The installation person was on-time, but seemed a little reluctant to proceed given the distance of my house from an access point for the Internet service. He did install the Internet and the phone service, after replacing my modem, saying it was faulty. It worked fine in my old house. The phone service was installed, and never gave me a bit of trouble. The Internet however, was trouble from day one. When the tech left he said that there was a problem in the main office, and since it was a Friday afternoon he could not get it corrected until Monday. I was receiving half the signal I should have been. By Monday the problem was corrected, but then soon afterwards the Internet began dropping out intermittently. By Christmas Eve it was completely gone. I reported the problem a couple of days after Christmas, and was given a date that a tech could come before the first of the year. I was then informed however, that the appointment needed to be changed until after the first of the year. I gave up and arranged to have Internet service and phone provided by another company. In my opinion, they should have told me that there would be issues with my service due to my location. Then I could have been spared all the hassle of having them to do the installation, then finding another company with better capabilities.

-David B.

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Local Articles in Brockton

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

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Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Brockton

D

Rating
First, they are more expensive than any of the other AFN internet providers. Exact same internet, but cheaper from all three of the other suppliers. Four to five dollars per month difference really starts to add up over time—especially when it is the exact same internet service.
Secondly, they list 24/7 support on their web site, but it just doesn't happen.

Once, I purchased a new modem late friday. They turned off my old modem, but forgot to start the new modem. By the time I realized what they had done, they were closed.
I tried email. I tried calling. No response. Never. Not even after they opened the following week. I finally called them about noon on Monday since they weren't getting back to me. I even said something about it only to get the impression that they don't check the Support phone calls or emails other than occasionally (as in not for days).
This was just one of several similar experiences.
Just two months ago they said they were sending someone out to my residence to check my service. No one ever showed up.
Also, checking the speed of the service, I never have had the full speed they advertise. Two months ago I purchased a new modem from them which was supposed to help. While it is less likely to drop the connection, the speed still isn't what they advertise.
I then upgraded to a faster service. The service is $11 more per month. I only had the faster service for less than 1/4th of the month (7 of 31 days) that first month. So, you would think the additional charge would be a little less than 1/4th of the additional $11. No, they charged an extra $10.38. I complained. They adjusted the charges, but still overcharged.
Bought a new house last month. I went with a different AFN provider, not AshlandHomeNet.
Same internet service. $5.00 per month less.


- Jim M.
D

Rating
I just got my first bill from them. There is a charge for xfinity voice for home phone, which I did not have and did not need because I already have a landline with another phone company. I called them regarding this issue and spoke with a representative on the phone. She told me it is part of what I get charged for for having xfinity internet. I advised her I have two separate charges and asked her if she would be taking off the charge for the phone and she said no because it was part of the internet charge, which is not true. The problem is still unresolved.

The technician who installed the system showed up an hour late and he was on the cell phone about 90% of the time. It took him two hours to complete the installation and when I finally told him he was taking too long as I had other appointments and he then finished in five minutes. The customer service representative on the phone was very unprofessional and unhelpful, and furthermore lied to me saying that the charge is "just how it is" with the charge for both phone and internet.
- Reza B.
C

Rating
The most hopeless technical organization imaginable. Nothing is done right the first time, nobody takes responsibility, there is no turn over for a new technician so every support person comes in without any knowledge of what happen previously. We recently moved, upgraded the service from
Brockton Internet Service Providers Provider Name Locked
internet to internet and TV cable. Nothing went right.
Under no circumstances allow them to schedule "contractors". The contractors are little more than cable stringers and have no knowledge of the internal operations and checks within TWC. Twice, once for internet service, once for TV cable service the contractor failed to complete registration of the equipment. The contractors seem to have little understanding or capability to test functionality and completeness of their job. They might be "saving" TWC money, but they are doing it by taking your time as a customer.
Their internal processes leave much to be desired. Registering a new cable modem? don't bother with the "online" process, you might as well call directly because that's where you will end up.
Availability? Accountability? Those concepts are unknown to TWC. Consider for a few minutes how much you will pay over a year.


- wei L.
F

Rating
We have had Century Link internet, bundled with our land line, for more than 5 years. We are paying about $35 per month for the internet service according to our bill. Over the last 2 months, we have experienced constant "drops" in our internet service, with different computers, where the internet simply goes dead. Today, I called in because the service has been dropping all day. After waiting more than 1/2 hour on hold, their computer told me there is nothing wrong with my internet service. I talked to a technical support technician who told me the same thing.
What is clear is that Century Link does not have the line and amplifier capacity to service our neighborhood, where the average home is 2500 square feet and each house probably 2 or 3 computers.
So tomorrow I am going to start looking for another internet service, where we are not tied into a 1 or 2 year contract which we can't drop if the service is as terrible as Century Link.
- Alan S.
F

Rating
After repeated calls to repair the system we decided to change our service from
Brockton Internet Service Providers Provider Name Locked
to AT&T. We filed for the change on January 13, and were assured that paperwork had been filed with
Brockton Internet Service Providers Provider Name Locked
for the change of service on January 14th, 2015. We were informed that a change of service might take as much as 10 business days.
When AT&T came out to install our new service on 24 January we were told that
Brockton Internet Service Providers Provider Name Locked
was holding our phone numbers hostage until at least February 6th.
Brockton Internet Service Providers Provider Name Locked
has been stalling this entire time in order to have another billing cycle to bill us for. This is terrible business practice from a company that has failed to adequately repair problems with their installation of equipment at our home.
All we want is our money back from the extended billing cycle enforced upone us by
Brockton Internet Service Providers Provider Name Locked
and the immediate release of our phone numbers, which is common industry practice.
- JAY CONRAD P.
F

Rating
could not be worse was told security equipment would cost 900 total 300 a month for three months , never had a correct bill last month they asked for 1400 this onth 700 i complained to corporate office and would not pay these last flawed bills RESULT JUST GUESS YOU COULD NOT MAKE IT WORSE,I WAS JUST TURNED OFF AFTER BEEING TOLD NEVER WOULD HAPPEN, LOOKING FOR NEW PROVIDER NOW I JMAKE MY LIVING AS A FINANCIAL ADVISOR WORK ON NET, I AM SURE THEY WILL REFUND MY LOST INCOME FROM SHUTTING OFF NET TODAY HAHAHA
- Robert W.
D

Rating
Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
Brockton Internet Service Providers Provider Name Locked
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
Brockton Internet Service Providers Provider Name Locked
City Hospital and Northeastern State University about internet providers in
Brockton Internet Service Providers Provider Name Locked
prior to deciding what service to install. Despite many unflattering reviews, based on
Brockton Internet Service Providers Provider Name Locked
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
Brockton Internet Service Providers Provider Name Locked
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
Brockton Internet Service Providers Provider Name Locked
, in the very near future.
- RICHARD C.
A

Rating
The above amount included WIFI services for a year and installation. Just about everyone in our area outside city limits use their service. It is the best we have had in the nine years we have lived here.
- Sharron S.

All Internet Service Providers in Brockton, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2020local

31 Hastings St
Mendon

@ Bourgea Creative Solutions

674 Main Street
Dennis Port

Alexander Technical Resources

1263 Glenwood Ave SE

All Modern Technologies

31 Booth Road
Dedham

Amazon Business Services

41325 clear water way

AMCD Web Solutions

15 Page Place
Woburn

Andy's Web Tools

646 N Riverside Dr

Anytime Helper

Framingham

AQ Websites

6 May St
Woburn

Associated Products, Inc.

56 Purdue Dr.
Milford

ATGIS

82 Bow ST
Arlington

Bogen Electric LLC

35 Healdville Rd
Hubbardston

Boston Web Group

30 Newbury St
Boston

Bristol County Consulting

PO BOX 411
East Taunton

Business Identity Online

6 Woodard Ave
Brockton

BzGeek IT Solutions

438A Main St
Woburn

Citystars, Inc.

71 Commercial Street
Boston

ClearPoint Web Solutions

53 Highview Street
Billerica

CMB Network Support

9139 Boulevard 26

Comcast

14 Wellman St
Lowell

Comcast Beverly

Tozer Road

Comcast Boston

2 Center Plaza
Boston

Comcast Boston

31 Clinton St
Boston

Comcast Boston

3 Center Plaza
Boston

Comcast Bostonv

3 Center Plaza
Boston

Comcast Braintree

411 Quincy Ave
Braintree

Comcast Brockton

50-82 Montello St
Brockton

Comcast Burlington

42 3rd Ave
Burlington

Comcast Cambridge

12-30 Palmer St
Cambridge

Comcast Cambridge

43-63 Trowbridge St
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Chelmsford

3 Summer St
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast Concord

54 Regional Drive

Comcast Dorchester

394 Geneva Ave
Boston

Comcast Framingham

106-114 Mt Wayte Ave
Framingham

Comcast Hudson

577 Main Street Hudson, MA
Hudson

Comcast Lawrence

92 Glenn Street
Lawrence

Comcast Leominster

975 Merriam Ave
Leominster

Comcast Lowell

Comcast Lowell
Lowell

Comcast Lowell

412-438 Massachusetts 110

Comcast Lynn

64 Central Square
Lynn

Comcast Malden

375 Main St
Malden

Comcast Manchester

20 Stevens St
Peabody

Comcast Manchester

1-11 Brook St

Comcast Manchester

676 Island Pond Road, Manchester, NH

Comcast Manchester

61-85 Lowell St

Comcast Manchester

676 Island Pond Road

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Nashua

460 Amherst Street

Comcast Norwell

368 Washington Street
Norwell

Comcast Norwood

987 Boston-Providence Turnpike
Norwood

Comcast Pembroke

125 Center St

Comcast Quincy

400 Crown Colony Dr # 500
Quincy

Comcast Quincy

40 Washington St
Quincy

Comcast Somerville

8 Mt Pleasant St
Somerville

Comcast Somerville

150 Highland Ave
Somerville

Comcast Taunton

440 Myles Standish Boulevard
Taunton

Comcast Wakefield

601 Edgewater Drive Wakefield, MA
Wakefield

Comcast Wellesley

40 Walnut Street
Wellesley Hills

Comcast Worcester

165 Southbridge St
Worcester

CommercePundit.com

1625 Lakes Pkwy.

Directv Memphis

1515 South Blvd
Boston

Directv Worcester

455 Main St
Worcester

Dish Network Boston

34 Farnsworth Street
Boston

Dish Network Boston

25 School Street,
Boston

Dish Network Brookline

41 Marion Street
Brookline

Dish Network El Cajon

228 Chambers St

Dish Network Lawrence

60-86 Groton St
Lawrence

Dish Network Malden

5 Elm Street
Malden

Dish Network Newton

787 Washington Street
Newtonville

Dish Network Revere

281 Broadway
Revere

Dish Network Salem

35 Norman Street
Salem

Dish Network Worcester

426 Main St
Worcester

DSL Boston

Boston

Early Often Now

157 North Main Street

Enabled Technology Services

933 Main St
Melrose

Entrepreneurs Guru Network

20 Central Ave
Lynn

ERF COMPUTER CONSULTING

17 BURDITT RD
North Reading

Evantechs

P.O. Box 694
Acton

Flipit4u Marketing

55 Fitzpatrick Circle
Brockton

ForbenMedia

7401 Summerhill Road

Green River Communications

105 2nd Street
Cambridge

Greencastle Web Design

676 Shannon Drive N

High Sails Media, Inc

15 Cape Road
Mendon

Homemade Design

41 Monument Ave
Boston

Hosttor, Inc.

71 Commercial Street
Boston

Hound Dog Computers

1 Salem St Apt 2
Swampscott

INK ETCETERA CORP

165 GREAT RD
Acton

Instill Solutions - Boston SEO Company

15 Charles Street Ave
Waltham

Integrated Digital Strategies

198 Tremont Street
Boston

ITconsultUS.com

1610 Worcester Road

jempros

High Street
Maynard

K & E Associates

735 Saw Mill Brook Pkwy
Newton Center

KAY'S INTERIORS

198 E Main St
Georgetown

Kreative AV Inc.

103 Willow St
Malden

Laximi Company LLC

311 Warren St
Waltham

Like A Meme

588 Columbus Avenue
Boston

lycos

52 2nd Street, Floor 4
Waltham

Matrix Video Productions

165 Main St
Medway

Metrowest Buisness Network

55 Saxony Drive
Sudbury

MIS Solutions

43 Old Ironside Way
Charlestown

Modern Web Studios

1067 N Main St

Nantasket Web Design

95A Samoset Ave.
Hull

NETZERO

2555 TOWNSGATE RD

Northern Lights Electric Inc

50 Orne St
North Attleboro

NY Digital Management Group

1271 Avenue of the Americas

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Petrib.com

Concord

Phone Service Boston

1-99 Province Ct

Promethean Solutions

19 Indian Ln
Marlborough

Raise My Rank SEO Services

20 Kent Court
Somerville

RCS Technology Solutions

4 Mount Pleasnt St.
No. Billerca

Software Variations

box 569
Andover

Source One IT Inc

38 Montvale Ave , Suite 315
Stoneham

SOUTH SHORE AUDIO VIDEO INSTALLATION

534 Main St
South Weymouth

Startec Communications

8 Pequot Way
Canton

Superior Communication Services

19 Juniper Lane
Framingham

SvenGrafik

31 STORYBROOK LN

SwitchTel Communications

57 Summer Street
Taunton

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The APL Guy

P.O. Box 1771
Plymouth

THE ONSITE PC DOCTOR

185 DAVIS AVE
Brookline

The Right Way to Write

30 East Georgia Street

TOAD Inc

8 Harborlight Drive
Plymouth

Unitel, Inc.

10 Post Office Square, South Tower 8th Floor
Boston

Unlimited Web Design

12 Hopkins Street

Up and Running Technology

3 Sutton Ave
Oxford

VERIZON

Dunstable

Verizon

185 Franklin Street
Belmont

Verizon Fios Bellingham

293 Hartford Avenue
Boston

Verizon Fios Burlington

22 3rd Avenue
Burlington

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Burlington

75 Middlesex Turnpike

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Cambridge

87 Binney Street
Cambridge

Verizon Fios Foxborough

229 Patriot Place
Foxboro

Verizon Fios Hudson

1 Highland Cmn W
Hudson

Verizon Fios Lowell

1235 Bridge St
Lowell

Verizon Fios Lowell

2-40 Pleasant St
Lowell

Verizon Fios Milford

35 Birch Street
Milford

Verizon Fios Norton

14 Newland Street
Norton

Verizon Fios Oxnard

3 Risso Ct
Worcester

Verizon Fios Raynham

770 Broadway
Raynham

Verizon Fios Saugus

459 Main Street
Saugus

Verizon Fios Taunton

385 Myles Standish Boulevard
Taunton

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Worcester

947 West Boylston Street
Worcester

Wapack Labs

250 Commercial St. Suite 2013

Web Design Giant Inc.

21 Carousel Lane

Webb Design

PO Box 690661

Wrencom

1 Kiddie Dr Suite 155
Avon

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Zwicker Web Services

25 Fellsview Terr
Melrose

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Brockton Zip Codes

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