Brockton Internet Service Providers

in Brockton, MA

201
Internet Service Providers are
in Brockton

14
Internet Service Providers in Brockton
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

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Internet Service reviews in Brockton

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Brockton Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Brockton Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Brockton Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Brockton Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Brockton Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Brockton Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Brockton Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Brockton, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2020local

31 Hastings St
Mendon

@ Bourgea Creative Solutions

674 Main Street
Dennis Port

Alexander Technical Resources

1263 Glenwood Ave SE

All Modern Technologies

31 Booth Road
Dedham

Amazon Business Services

41325 clear water way

AMCD Web Solutions

15 Page Place
Woburn

Andy's Web Tools

646 N Riverside Dr

Anytime Helper

Framingham

AQ Websites

6 May St
Woburn

Associated Products, Inc.

56 Purdue Dr.
Milford

ATGIS

82 Bow ST
Arlington

Best Practice Institute

410 Evernia Street

Beverly Computer

7 Stacey Ln
Amesbury

BEWARE OF THE DOG WEB SERVICES

9 ACADIA PARK
Somerville

Bogen Electric LLC

35 Healdville Rd
Hubbardston

Boston Web Group

30 newbury st
Boston

Bristol County Consulting

PO BOX 411
East Taunton

Business Identity Online

6 Woodard Ave
Brockton

Citystars, Inc.

71 Commercial Street
Boston

ClearPoint Web Solutions

53 Highview Street
Billerica

CMB Network Support

9139 Boulevard 26

Comcast

14 Wellman St
Lowell

Comcast Beverly

Tozer Road

Comcast Boston

2 Center Plaza
Boston

Comcast Boston

31 Clinton St
Boston

Comcast Boston

3 Center Plaza
Boston

Comcast Bostonv

3 Center Plaza
Boston

Comcast Braintree

411 Quincy Ave
Braintree

Comcast Brockton

50-82 Montello St
Brockton

Comcast Burlington

42 3rd Ave
Burlington

Comcast Cambridge

12-30 Palmer St
Cambridge

Comcast Cambridge

43-63 Trowbridge St
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Cambridge

88 Sherman Street, Cambridge, MA
Cambridge

Comcast Chelmsford

3 Summer St
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast chelmsford

25 Industrial Avenue, chelmsford, MA
Chelmsford

Comcast Concord

54 Regional Drive

Comcast Dorchester

394 Geneva Ave
Boston

Comcast Framingham

106-114 Mt Wayte Ave
Framingham

Comcast Hudson

577 Main Street Hudson, MA
Hudson

Comcast Lawrence

92 Glenn Street
Lawrence

Comcast Leominster

975 Merriam Ave
Leominster

Comcast Lowell

Comcast Lowell
Lowell

Comcast Lowell

412-438 Massachusetts 110

Comcast Lynn

64 Central Square
Lynn

Comcast Malden

375 Main St
Malden

Comcast Manchester

20 Stevens St
Peabody

Comcast Manchester

1-11 Brook St

Comcast Manchester

676 Island Pond Road, Manchester, NH

Comcast Manchester

61-85 Lowell St

Comcast Manchester

676 Island Pond Road

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Mansfield

885 S Main St Mansfield, MA
Mansfield

Comcast Nashua

460 Amherst Street

Comcast Norwell

368 Washington Street
Norwell

Comcast Norwood

987 Boston-Providence Turnpike
Norwood

Comcast Pembroke

125 Center St

Comcast Quincy

400 Crown Colony Dr # 500
Quincy

Comcast Quincy

40 Washington St
Quincy

Comcast Somerville

8 Mt Pleasant St
Somerville

Comcast Somerville

150 Highland Ave
Somerville

Comcast Taunton

440 Myles Standish Boulevard
Taunton

Comcast Wakefield

601 Edgewater Drive Wakefield, MA
Wakefield

Comcast Wellesley

40 Walnut Street
Wellesley Hills

Comcast Worcester

165 Southbridge St
Worcester

CommercePundit.com

1625 Lakes Pkwy.

Computer Consulting Network

276 Church St
Newton

Directv Worcester

455 Main St
Worcester

Dish Network Boston

34 Farnsworth Street
Boston

Dish Network Boston

25 School Street,
Boston

Dish Network Brookline

41 Marion Street
Brookline

Dish Network El Cajon

228 Chambers St

Dish Network Lawrence

60-86 Groton St
Lawrence

Dish Network Malden

5 Elm Street
Malden

Dish Network Newton

787 Washington Street
Newtonville

Dish Network Revere

281 Broadway
Revere

Dish Network Salem

35 Norman Street
Salem

Dish Network Worcester

426 Main St
Worcester

DSL Boston

Boston

Early Often Now

157 North Main Street

Enabled Technology Services

933 Main St
Melrose

Entrepreneurs Guru Network

20 Central Ave
Lynn

ERF COMPUTER CONSULTING

17 BURDITT RD
North Reading

Evantechs

P.O. Box 694
Acton

Flipit4u Marketing

55 Fitzpatrick Circle
Brockton

ForbenMedia

7401 Summerhill Road

Green River Communications

105 2nd Street
Cambridge

Greencastle Web Design

676 Shannon Drive N

High Sails Media, Inc

15 Cape Road
Mendon

Homemade Design

41 Monument Ave
Boston

Hosttor, Inc.

71 Commercial Street
Boston

Hound Dog Computers

1 Salem St Apt 2
Swampscott

INK ETCETERA CORP

165 GREAT RD
Acton

Instill Solutions - Boston SEO Company

15 Charles Street Ave
Waltham

Integrated Digital Strategies

198 Tremont Street
Boston

ITconsultUS.com

1610 Worcester Road

jempros

High Street
Maynard

K & E Associates

735 Saw Mill Brook Pkwy
Newton Center

KAY'S INTERIORS

198 E Main St
Georgetown

Kreative AV Inc.

103 Willow St
Malden

Laximi Company LLC

311 Warren St
Waltham

Like A Meme

588 Columbus Avenue
Boston

lycos

52 2nd Street, Floor 4
Waltham

Matrix Video Productions

165 Main St
Medway

Metrowest Buisness Network

55 Saxony Drive
Sudbury

Modern Web Studios

1067 N Main St

Nantasket Web Design

95A Samoset Ave.
Hull

NETZERO

2555 TOWNSGATE RD

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Petrib.com

Concord

Phone Service Boston

1-99 Province Ct

Promethean Solutions

19 Indian Ln
Marlborough

Raise My Rank SEO Services

20 Kent Court
Somerville

RCS Technology Solutions

4 Mount Pleasnt St.
No. Billerca

Software Variations

box 569
Andover

Source One IT Inc

38 Montvale Ave , Suite 315
Stoneham

SOUTH SHORE AUDIO VIDEO INSTALLATION

534 Main St
South Weymouth

Startec Communications

8 Pequot Way
Canton

Superior Communication Services

19 Juniper Lane
Framingham

SvenGrafik

31 STORYBROOK LN

SwitchTel Communications

57 Summer Street
Taunton

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The APL Guy

P.O. Box 1771
Plymouth

THE ONSITE PC DOCTOR

185 DAVIS AVE
Brookline

The Right Way to Write

30 East Georgia Street

TOAD Inc

8 Harborlight Drive
Plymouth

Unitel, Inc.

10 Post Office Square, South Tower 8th Floor
Boston

Unlimited Web Design

12 Hopkins Street

Up and Running Technology

3 Sutton Ave
Oxford

VERIZON

Dunstable

Verizon

185 Franklin Street
Belmont

Verizon Fios Bellingham

293 Hartford Avenue
Boston

Verizon Fios Burlington

22 3rd Avenue
Burlington

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Burlington

75 Middlesex Turnpike

Verizon Fios Burlington

1125 Burlington Mall Rd

Verizon Fios Cambridge

87 Binney Street
Cambridge

Verizon Fios Foxborough

229 Patriot Place
Foxboro

Verizon Fios Hudson

1 Highland Cmn W
Hudson

Verizon Fios Lowell

1235 Bridge St
Lowell

Verizon Fios Lowell

2-40 Pleasant St
Lowell

Verizon Fios Milford

35 Birch Street
Milford

Verizon Fios Norton

14 Newland Street
Norton

Verizon Fios Oxnard

3 Risso Ct
Worcester

Verizon Fios Raynham

770 Broadway
Raynham

Verizon Fios Saugus

459 Main Street
Saugus

Verizon Fios Taunton

385 Myles Standish Boulevard
Taunton

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Tewksbury

6 Robinson Avenue
Tewksbury

Verizon Fios Worcester

947 West Boylston Street
Worcester

Wapack Labs

250 Commercial St. Suite 2013

Web Design Giant Inc.

21 Carousel Lane

Webb Design

PO Box 690661

Wrencom

1 Kiddie Dr Suite 155
Avon

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Zwicker Web Services

25 Fellsview Terr
Melrose

Shop Local Internet Service Services in Brockton, MA

Brockton Zip Codes

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