Athol Cable Tv Services

in Athol, MA

13
Cable Tv Providers are
in Athol

3
Cable Tv Providers in Athol
are top rated

B
Rated by
ED S.
"When 1st installed I was having alot of problems out of my service. I had three different installers to come by within 2 weeks and finally fixed it. So far so good.
A
Rated by
John L.
"After encountering technical difficulties, the service technician thoroughly explored our entire setup, both inside and outside the house. He patiently spent several hours doing so," waiting for diagnostic equipment to respond. He discovered several weak connections. We had prompt response from the technician. All systems have worked well since.
takes good care of us and charged us nothing for the service call.
A
Rated by
Lynn L.
"Awesome service and response. I called the company because I could not get to the internet and had been having trouble off and on for the last few months. They answered the phone" promptly and professionally, asked a few easy questions, and said the problem was most likely my modem and they'd send a service person out in about 4 hours. The service person arrived in 3 and a half hours and tested the modem. He explained that my modem had outlived its life expectancy and that it would cost $35 to replace. With my approval, he went out to his truck and got a new one, installed it, and I had my service back in less than 15 minutes! He even waited patiently for me to confirm everything I needed was working. I've had absolutely no issues since. I can't think when I've ever had such quick, easy, and professional service.

Athol Cable Tv Providers

Athol, MA

13
Cable Tv Providersare in Athol

3
Athol Cable Tv Providers are TOP RATED

Athol Cable Tv Service Articles

Cable Tv Service reviews in Athol

C

Rating
They are expensive because they have no competition. Their packages are costly. They might give you a deal but after the time period, they raise their fees without warning.
Their signal in my N. Asheville neighborhood is weak. Since the cable runs above ground, storms make this worse. This translates into reloading cable menus, reconnecting modems, routers and printers. This means that all of a sudden Web pages cannot be found and online shopping should only be done in good weather. Of course my Vonage telephone line gets bumped off too.
Their cable menu is outdated. For example, the only way to see what will play on a certain channel tonight would be to scroll hour by hour.
Their "on demand" feature is terrible. You have to scroll alphabetically to find any movie and when you try to watch past free or HBO/Showtime shows you missed, chances are they are not there or some are missing. When you complain, they tell you that "on demand" is a free service, so complaints are irrelevant.
Over the years we had several technicians come over. These were subcontractors so some were very good, some not so good. They don't give appointments but a window of hours to show up. This means you have to take a morning or an afternoon off from work. One time, they missed the window altogether and we had to reschedule for the next day.
Ah! And do not use their email service. You will not be able to send large files. Also, your mailbox gets full soon and you will not receive mail until you delete saved ones. When you do delete, mail starts to come back in, but not the ones you missed.
I hope this list of complaints reaches someone from
Athol Cable Tv Providers Provider Name Locked
that can do something about it all. For now, I will keep Charter because I have no other option. However, if this doesn't change, the moment another cable company comes to Asheville, I will go with them.

- Maria A.
A

Rating
Came immediately, within the hour! Both gentlemen were very polite and very knowledgable. They both went above and beyond in service. They made sure my husband and myself understood how to set up the satellite when we are on the road. We have had multiple dealings with this company and they are very honest and will always give you their best!
- Jennie C.
B

Rating
.Their representatives at the
Athol Cable Tv Providers Provider Name Locked
office were polite and helpful. My complaints about
Athol Cable Tv Providers Provider Name Locked
are about their pricing and billing. Prices are AWFUL. Billing is as confusing as they can possibly make it. That seems to be standard practice for cable companies, not just
Athol Cable Tv Providers Provider Name Locked
.
- Barbara M.
B

Rating
The installers were competent and friendly and showed up on time. Internet speed is mediocre for the monthly cost but, as far as I know, the only alternative is Time
Athol Cable Tv Providers Provider Name Locked
which provides abysmal service. We use DirecTV for our television and we LOVE it so
Athol Cable Tv Providers Provider Name Locked
is only for internet/landline/cell.
Athol Cable Tv Providers Provider Name Locked
TV was not available at the time we switched our TV service from Time
Athol Cable Tv Providers Provider Name Locked
to DirecTV and I am really glad because DirecTV is awesome. But, AT&T
Athol Cable Tv Providers Provider Name Locked
is adequate for internet and phone service and if it's TV service had been available I would not have even looked at DirecTV. (I used AT&T
Athol Cable Tv Providers Provider Name Locked
in Houston for TV, internet, landline & cell and was really happy with them.) The DirecTV satellite feed does go "dark" when it rains really hard (definitely when it storms) so with AT&T
Athol Cable Tv Providers Provider Name Locked
providing the internet service, we can still use our Roku to stream movies, watch pre-recorded news shows, view YouTube, etc. (Roku is awesome, too!)
NOTE: I'm writing this review many months after the fact and do not have the billings at hand so date of first service and monthly cost are estimates.
- Kimberly B W.
B

Rating
Received an unexpected sales call from TW. Answered, as I was considering bundling all services, but had not initiated yet. Advice:
DO NOT INITIATE SERVICE FROM AN INCOMING SOLICITATION CALL. I made this mistake and endured a half hour conversation
trying desperately to comprehend lightening fast, script-read, unclear diction. Had to ask six times for slower talk; but thirty seconds
later it was unintelligible again. Extremely annoying. But, I stuck with it and finally felt and hoped that my order for new services
was correct and complete. FOR NEW SERVICE, INITIATE THE PHONE CALL YOURSELF AND ONLY SPEAK TO SOMEONE YOU CAN UNDERSTAND.
The next day I received a call from a person (whom I could understand) who was attempting to "port" my phone number from another
carrier. He was working with the wrong phone number!! What?? Obviously, I corrected his info to my number. Then, he mentioned
my installation appointment date - which was four days later than the "sales people" had confirmed with me. Another What?? So
at that point, I was pretty nervous about the whole thing and worried about my decision!
I decided to call TW to make sure installer knew about
Athol Cable Tv Providers Provider Name Locked
computers, as I didn't need that mess - and it was 'noted' on my order.
On second confirmed installation appointment day, TW tech called, arrived early and went to work. Much to my huge relief, he
was very friendly, polite, extremely knowledgable, and eager to address all my fears. He was here for three hours installing service
for phone, internet and wireless. I was incredibly relieved that he was so good and patient, as I am pretty clueless. He was great!
It's now three days later, and it seems as if everything is working fine. My next apprehension is receiving the new bill for these
added services to make a "bundle". Other nightmare will probably be trying to cancel my other internet provider!

- Judy M W.
F

Rating
I was on the phone for over an hour trying to connect with someone who could assist me in cancelling my services since I was moving. I waited over 15 min to get to a live person on the phone only to be transferred to another person. However I had to wait another 15 mins for that person to come on the phone only to disconnect me. I attempted to call back, again waited to get a hold of a live person and was transfer to 3 different people. Each transfer I was placed on hold only to be told they could not help me. I asked for a direct phone number to the correct department since they apparently can not transfer calls properly. I was first given a fax number then told they can not give out direct phone numbers. All in all it took me an hour and a half only to be told this can not be done over the phone, I had to go in the office in person.
Athol Cable Tv Providers Provider Name Locked
has the worst customer service ever! For the prices they charge they need to put some money in their staffing, and training rather than paying high prices for Bill
Athol Cable Tv Providers Provider Name Locked
!
- Sandy B.
A

Rating
The installer arrived as scheduled, however he did not have a drill capable of drilling through brick. He contacted his dispatcher and a supervisor came later in the day to perform the installation.
- Robert K.
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All Cable Tv Providers in Athol, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI

Anthony Berry, Electrician

143 Pine St.
Gardner, MA

Audio Video House

157 Avenue A
Turners Falls, MA

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

FullTec Consultants

Commonwealth Ave
Allston, MA

Inside Wiring by Frederick Wendt

24 Vinton St.
Southbridge, MA

Mobile & Home Electronics DBA AVolutions

86 Follett Street
East Providence, RI

MR. RESPONSE ELECTRIC

PO BOX 194
Dudley, MA

R & R SATELLITE ENTERPRISES

22 CHESTNUT HILL AVE
Athol, MA

TIME WARNER CABLE

104 NEW ATHOL RD
Orange, MA

Time Warner Cable Pittsfield

4 Frederico Drive
Pittsfield, MA

Time Warner Cable Pittsfield

131 Fenn St
Pittsfield, MA

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