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Over 383 reviews for
Athol Cable Companies from people just like you.

B
"Not too bad, they are pretty good. We had some problems initially. They came out and diagnosed the problem we had for years and took care of it right away. Their" price is just the same like the rest of them. We even tried satellite but we couldn't get a better deal anywhere we went. They have good quality service.

-Richard S.

D
"
isn't very good. They are pretty bad on service. If you have a problem, you call, they want you to fix it on the phone. If I knew how" to fix it, I wouldn't call them. For customer service, I give them a D. They are kind of a monopoly in the area in which they operate so pricing they are pretty inline... you are not going to get anybody much more or much cheaper. They are making a
off this stuff and the monopoly problem is the reason. It is reasonably good. The thing goes off from time to time, or your phone misbehaves and I guess that is part of our new age of technology.

-John M.

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Local Articles in Athol

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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The digital TV transition Feb. 17 sets a precedent

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Cable Tv reviews in Athol

F

Rating
They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.
- Belinda K.
C

Rating
It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Athol Cable Companies Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.
C

Rating
They are not good in this area, their service is not upgraded in this area. We can not get HD and actually we can get very limited service in this area. Their technicians are nice but they don't have much to work with.
Our problem with them is, I'm going to say, whenever you called it was out of
Athol Cable Companies Provider Name Locked
and they did not realize that we were limited as far as service here and they would send the technicians out and the technicians would say, I wish they would learn what this area is like. We are in a rural area.
- Charlotte J.
C

Rating
The only reason I am sticking with Direct
Athol Cable Companies Provider Name Locked
is because it has area sports programming I like. But I am so frustrated with them I am getting ready to dump them. They say they are going to do stuff and then they don't deliver. I told them to cancel me as of the 28th. Their retention department called me so I told them what all has been going on, which kind of blew them away. Then somebody else called me again and I am talking to a guy and he is kind of blown away by what I am saying and then all of a sudden there is a woman on there saying she is with the retention department. I asked what happened to the guy and she said she did not know so I think the idiots are running the asylum. I am kind of interested to see what happens now that AT&T owns them. Cable is cheaper. Their quality is decent when the weather is good. They never sent anybody out, but they will send stuff to me. They don't keep you on the phone for two hours like cable does.
- Peter N.
B

Rating
I call them and they just come out; we never take anything to them. They are working out just fine. We have had them for years. I like the cable and the internet service is pretty fast. I always believe there is room for improvement. The quality is just fine; we have not had any problems. If we need anything it has been pretty punctual.
- Angela L.
F

Rating
I have had to call them every month and argue the bills. They pulled a bait and switch and would not allow me to go back to my original plan even though they said I could. All I would like is to get out of the contract and they will not allow this unless I pay $10 a month for the life of the contract.
- DIANE & JOHN P.
A

Rating
Hunter was extremely knowledgeable. Very pleasant to work with. He looked at current situation, updated existing cable set up and provided for future options.
- dwana F.
F

Rating
I called
Athol Cable Companies Provider Name Locked
to assess my home phone service as it wasn't working correctly.
Issue: Able to make calls, but no one can hear me. If someone calls in, the phone works fine. (Note-I had bought new cordless phones as I thought the phone was the problem).
I had two previous service calls for the same issue within the last two weeks. The last technician informed me I would need my Motorola phone box swapped out with a Kalix phone box. He stated that would resolve the issue and asked if I wanted to schedule an appointment then. He would have done it at the time, but didn't have a Kalix box with him.
I said I'd call to make an appointment because I needed to look at my calendar first. He made notes in the account stating what needed to be done.
The
Athol Cable Companies Provider Name Locked
technician,
Athol Cable Companies Provider Name Locked
, who came out August 22nd, would not listen to what had occurred over the last two weeks. He would not even let me tell him what the problem was. He stated he was here to assess no dial
Athol Cable Companies Provider Name Locked
and would not check the notes from the previous two visits.
He plugged in a corded phone and said it worked fine. He stated it was my cordless phones that were the problem. When he left, he stated "I will be charging you for this visit."
Athol Cable Companies Provider Name Locked
had an extremely unprofessional attitude,
Athol Cable Companies Provider Name Locked
of voice, and expertise.
Athol Cable Companies Provider Name Locked
never checked the actual phone box
Athol Cable Companies Provider Name Locked
had installed when we got the service. The cordless phones remain with the same issue.

I called
Athol Cable Companies Provider Name Locked
after the technician left and explained what had occurred. They stated they would escalate the problem, scheduled another appointment, and said they would call me back in 5 minutes. After an hour, I called them back to cancel my next appointment.
After two weeks of calls to customer service reps, countless hours of time on hold, and waiting on Service Technicians, I am done with
Athol Cable Companies Provider Name Locked
. I will be canceling my service.
- Pam T.

Cable Companies in Athol, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St

Anthony Berry Electrician

143 Pine St
Gardner

AT&T U-verse

141 SW Wilshire Blvd

Audio Video House

157 Avenue A
Turners Falls

FullTec Consultants

Commonwealth Ave
Allston

Inside Wiring by Frederick Wendt

24 Vinton St.
Southbridge

MR. RESPONSE ELECTRIC

P.O. BOX 194
Dudley

R & R SATELLITE ENTERPRISES

22 CHESTNUT HILL AVE
Athol

TIME WARNER CABLE

104 NEW ATHOL RD
Orange

Time Warner Cable Pittsfield

4 Frederico Drive
Pittsfield

Time Warner Cable Pittsfield

131 Fenn St
Pittsfield

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