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A
"As expected. I scheduled service online, the company representative called me to confirm the appointment. The technician came in time and performed tuneup. I wasn't" at home at the time of his visit so he called me to collect the payment and to report that he didn't find any problems. They replaced some parts a year before. Later I requested the company to fill the form for the boiler company rebate which they did punctually. I am fully satisfied with their service.

-Sergei P.

A
"When my Rinnai tankless hot water heater went out this Saturday morning with guests in the house, I was afraid for the worst case scenario. Previously, I was thrilled" with the plumbing services of Red Carpet Plumbing but they admitted that they are not specialized in Rinnai. So I found Atlas Plumbing and got temporary relief from the intermittent “code 11” that mysteriously kept my hot water from working. Atlas had been out in September and twice again in December. After placing an S.O.S. to
at Atlas on Saturday morning, he suggested I call another Rinnai service provider as he was not available on the weekend and had no one working that was knowledgeable. Upon calling a few services, I was told that I would owe a hefty service charge with no guarantee of repair since the Rinnai support hotline is closed on weekends. When I called YES, I made it clear that I needed someone that could guarantee their ability to get my Rinnai tankless hot water heater working TODAY. They assured me that would be the case.
arrived and quickly assessed the situation and ascertained that a switch was set wrong so that could be why the unit repeatedly has gone out numerous times in the last few months. He also cleaned the igniter and flushed the unit. Now I am a bit annoyed at having to pay previous service calls to troubleshoot how to get it working only to have it happen again. I am pleased that YES has the same rates 365 days a year and they can handle my Rinnai. What’s more, their service call was a lot lower than those who couldn’t guarantee a solution for my money. I guess I will be switching my plumbing service one more time now.

-Debra S.

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Local Articles in West Monroe

snowy house

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

An HVAC expert needs training in both electronics and plumbing. (Photo submitted by Angie's List member Dave M.)

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.

snow, deck, snow on deck, winter
Heating & A/C

Homeowners must be vigilant about carbon monoxide hazards throughout the year. But winter brings a unique safety concern tied to high-efficiency furnaces.

An annual inspection from an HVAC service tech could help identify potential problems with your heating system. (Photo courtesy of Angie's List member Rex G. of Pittsburgh)
Heating & A/C

On this episode of Chat with the Experts, we talk with Chris Cunningham of Service Plus about how to properly maintain and care for your home heating system.

A complete installation of residential furnace and air conditioning systems, like this one, can maximize efficiency and save you money over time. (Photo by Central Heating and Air Conditioning )
Heating & A/C

So your home's air conditioning has quit, but the heater is still working. Learn why replacing both at the same time can save you cash and maximize efficiency.

Cozy living room
Heating & A/C

Dear Angie: How do you determine the right size furnace? Should I do a home energy audit first? — Kate W., Lansdale, Pennsylvania

Angie's Answers

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No one can tell you what another contractor will charge. There is no one set price for heating and air-conditioning equipment installation. One of the major factors that affect your price is its size. No one can tell you what size equipment you’ll need without doing a load analysis on the home. That calculation essentially determines the insulation value of the home, i.e... What is the heat gain of the home, what are some other prevailing factors like room equipment, solar gain, or natural shading? You can compare prices between contractors to gauge what your cost would be between contractors, but this is a little tricky to do. Let me explain a little more. Let's say you get an installation quote of $5050.00 from contractor “A” who employs three technicians and operates two trucks. He also runs his operation from home. Contractor “B” charges $6200.00 to do the same job but has 10 employees and 5 trucks. He works out of a rental unit and offers his people a little bit better of a benefit package to recruit highly motivated workers. Everything else being equal (equipment size, SEER rating, furnace efficiency, brand name and additional material—other things that affect the price), is either one of these contractors defrauding you? No, their overhead is different. All these things play into a company’s labor rate. Just be aware of your expectations when it comes to performing any kind work in your home. If you want to pay an extremely low-inexpensive price below the average installation cost in your area then you are highly likely to get the quality of work that comes with that cost. Remember cheaper is not better!

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Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!




?

The furnaces are both good. They come with the same warranty. More importantly it is the installation process that is most important. Both of these furnaces need to be setup properly as they both tend to be particular if installed incorrectly.

I will say that I am a York Certified comfort Expert. I have in the past been a Trane Dealer. I used to dislike York, but since Johnson Controls bought them, they have improved drastically. Since Ingersollrand bought Trane they have improved slightly, but I am not impressed.

The differences in both are as follows (these are both top of the line form theier manufacturers):

The Trane has a 95% Efficiency The York is 98% efficient.

The Trane has 2 stages of heating the York has 100 stages of heating.

Both systems have variable speed motors with different modes, Trane has Comfort R and York has ClimaTrak, both pretty much the same.  Setup of the dipswitches/jumpers are the most importnant and vary by system size and your climate.

The Trane has an external trap and is either upflow or downflow. The York is 4 way compatible with an internal trap.

The Trane has a nicer furnace cabinet, but most of the time the furnace is hidden and is irelevant.

Some Trane units are made in Monterey, Mexico. All York units are Made in Witchita, Kansas or Norman , Oklahoma. (some interanl components are made overseas in both units, but all Yorks are assembled in USA).

Depending on your installation companies relationship, then the support they get from the manufacturer differs. I have found that if you buy alot of Trane you get good service, if you do not, then service is not that great. The same may be said about York, but so far I have great support from York. York will work with the smaller companies more than Trane will (my opinion).  Again, I have sold, installed and repaired from both manufacturers so I have knowledge in both. I also used to dislike York. If you are in the trade, I invite you to look at the new York line of systems. You will may be impressed.

 

I think both products offer the best furnaces available, compared to other brands.  Depending on who installs it is most important as well as their relationship with the manufacturers.  Both good products.  I hope that helps.

 

Justin

A NATE Certified Mechanical Contractor.

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The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
?
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.
?
YOU.
You bought the home after an inspection that told you there were issues?
Every state has different laws regarding home purchases, contact your real estate agent to find out what remedies may apply.
THIS IS EXACTLY why you hire QUALIFIED and LICENSED contractors.

Doug
AirTekHP
CSLB# 824188 

Hvac reviews in West Monroe

D

Rating
I had used
West Monroe HVAC Contractors Provider Name Locked
for a furnace tune-up back in November and
West Monroe HVAC Contractors Provider Name Locked
the Technician was very friendly and professional. I inquired about replacing my whole home system in the spring and
West Monroe HVAC Contractors Provider Name Locked
sent me some quotes. So, when my furnace went out the other day I figured I call
West Monroe HVAC Contractors Provider Name Locked
again. So, this time I got
West Monroe HVAC Contractors Provider Name Locked
that came to look at why my furnace wasn't turning on. After about 5 minutes of inspecting it,
West Monroe HVAC Contractors Provider Name Locked
diagnosed that the ignitor was bad. He showed me what it would cost to replace it and asked if I wanted to replace it. I thought $259.54 was a bit pricey but
West Monroe HVAC Contractors Provider Name Locked
was professional and friendly also. So, I decided to have him replace it. He was at my house no more than 45 minutes at the most. Well, I decided to see just how much an ignitor costs and I found a whole lot of them online for less than $30. So, basically I feel like I got ripped off!!! I probably wouldn't have written this review if they would've charged me $150 or less but $259. which in fact he said was a discount from the original price of $305, just seemed excessive! All in all, it makes me mad that businesses can charge these outrages prices!!!
Lastly, the planned Central Heat and Air Systems replacement by
West Monroe HVAC Contractors Provider Name Locked
that I was planning for this spring has now been reconsidered!

- Paul B.
A

Rating
The heating system had shut off and was not working. I was freezing. He discovered that the previous technician from another company had taped the emergency shut off in the open position and ad not closed the door to the system. When the tape fell off in the cold, the system shut off. So this technician diagnosed the minor problem, closed the main door an insured that the emergency shut off was working properly.
- Loti C.
A

Rating
I had a leaky faucet in my tub. After an attempted self repair it was much worse. When I called
West Monroe HVAC Contractors Provider Name Locked
for professional help, the faucet was continually gushing. They came out Monday afternoon, and determined they had to order extra parts. They came back first thing on Wednesday morning within the time frame they had said they would. I was very happy with the results. They recall act the tub and change the fixtures out. I would use them again.
- Stephanie O.
F

Rating
Installed the machine backwards, so all the wire hung out the front, they left before I could check the work. I called them back to do it right. I should have know things were going bad... 6 months later the heat never turned on, they installed the unit with a broken themocouple. No heat for over 30 days in the middle of winter! How are they in business? They have been to my house no less than 8 times to fix shoddy workmanship. I finally have heat, but they had to return because misrouted wires were severed by my ac...really? Now the repairman lied to me that he reconnected an overflow valve. Ifound the loose wires today. Still waiting to talk to the business owner, he doesn't care. He just wants my money, and probably will never fix my unit. Off to the
West Monroe HVAC Contractors Provider Name Locked
of contractors and better business bureau. don't let this happen to you, hire someone else.
- aaron C.
F

Rating
Initially that seemed to go ok--they weren't punctual but the installation itself went fine. But in the months that followed I got really sick and my husband had other symptoms we didn't know were related. Eventually we figured out it was from the Air Cleaner they installed. It emits ozone a very dangerous air pollutant, and we learned that because our house didn't have proper ventilation, it was even worse because the ozone levels were building up and not getting out. We called
West Monroe HVAC Contractors Provider Name Locked
to come out to put in a different air cleaner and fix our ventilation issue. They were extremely slow to even return our call, and when they finally did, it was to tell us they were busy, and were just calling to set up a time to call us back in another week. Meanwhile, as a sever allergy sufferer trying to recover from the ozone issue (which resulted in 20% loss of income working at home as a freelancer in the months we had the air cleaner), I had no working air cleaner in place in my home and could not get them to come out. When they finally did make it out there, they were extremely late. They looked at everything and I informed them that the product they sold us was not what they told us it was (citing info from the EPA, consumer reports, Yale University, etc.) and that as distributors, they should know what they are selling customers. The guy who came out knew all about what proper ventilation was supposed to be, and that made me wonder why he hadn't ever advised us to have them put in t=in the first place--wasn't he supposed to be the expert? I had to research this extensively to figure it out and only did so to try to figure out how I got so sick and how to keep that from ever happening again. Anyhow, he promised to call me back in the next few days to make a plan for coming back out and getting everything fixed. He told me they wouldn't pay for a new air cleaner though. I was so desperate to just have a
West Monroe HVAC Contractors Provider Name Locked
filter put in with no ozone and proper ventilation I just agreed. But then....he never called back. I tried calling again. emailed. Left messages. And nothing. Obviously, I have not wasted any more time with them and have moved on to a different company. Good riddance.
- Arika E.
A

Rating
My heating oil forced air heating stopped working today.I couldn't figure out the problem so I called
West Monroe HVAC Contractors Provider Name Locked
& Cooling (recommended by Hacketstown Oil) around 4pm the technician came out about 40 minutes later on a Saturday afternoon. I was thrilled. He replaced the oil pump and the heating is up and running again.
Very nice professional technician. I will definitely use them again.
- Holger B.
B

Rating
My heater stopped working. The technician came and identified the problem - the gas valve need to change in order to fix the issue. Prices is a bit expensive but overall service was good. Thanks!

- Rui L.
A

Rating
The technicians were top notch. They showed up on time and performed the required tasks. I would highly recommend them.
- Christopher P.

All HVAC Contractors in West Monroe, LA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A+ Air and Heat

West Monroe

A/C CONTRACTORS

101 PUMA DR
West Monroe

ABB STOVES LLC

3800 River Road N #180

ACE PLUMBING & AIR

111 HUDGINS LOOP LN
West Monroe

ACR SUPPLY INC

2920 CYPRESS ST
West Monroe

Advanced Green & Cool CO2 Refrigeration

10501 Providence Arbours Dr

Air Service Professionals

6611 Cypress St
West Monroe

All Plumbing Heating & Cooling

605 Sterlington Rd
Monroe

Alltemp Comfort Inc

1103 E Caro Rd

AMERICAN AIR & HEAT,LLC

937 Hwy 3033
West Monroe

American Home Shield

889 Ridge Lake Blvd

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

ATKINS MECHANICAL INC

810 TRAVIS ST
West Monroe

BEARD'S HEATING & AIR COND

396 MARION SIMS RD
West Monroe

Bennett Heat Air & Electric

300 N WASHINGTON ST
Bastrop

BRINSON-WILLIAMS & CLARKE

PO Box 1571
West Monroe

Cheeks AirWorx

710 Stella St
West Monroe

Coburn's Supply Co.

1300 Natchitoches St.
West Monroe

Comfort Solutions Heat and Air

248 Winninger Rd
Downsville

COVENANT SVC CO

407 MOUNTAIN RD
West Monroe

Don's Appliance

410 W Cypress St
Bastrop

DONALD AIR CONDITIONING & HTG

107 MYRTLE ST
Rayville

Dubach Air & Heat Inc

629 Ball Rd.
Dubach

DUMAS HEATING & AIR COND

831 DRAGO ST
West Monroe

FACTORY SERVICE

1034 Frost Tower Rd
West Monroe

Fahrenheit-1 Heating & Air

405 Kendall Ridge Drive
West Monroe

FOWLKES HEAT & AIR

515 Barnes Rd
West Monroe

Futch Air, LLC

1227 Ernest Rd
Oak Ridge

GARSEE HEATING & AIR

123 ELIAS AVE
West Monroe

GEMAIRE DISTRIBUTORS

501 N 8th St
West Monroe

GHR Maintenance

31201 Old Baton Rouge Hwy
Hammond

Gilley's Heating & Cooling

6611 Cypress St
West Monroe

Gilley’s Heating and Cooling

2100 Cypress St
West Monroe

GOODMAN DISTRIBUTION

308 DOWNING PINES RD
West Monroe

GORDON AIR CONDITIONING

203 BLAIR AVE
West Monroe

HEALTHY HOMES OF LA LLC

109 JOHN GREEN RD
West Monroe

HOLSTEAD'S INC

1718 TRADE DR
Ruston

INNOVATIVE HEAT & AIR INC

102 W RESTFUL HOMES RD
West Monroe

J & S HEAT & AIR

813 NATCHITOCHES ST
West Monroe

JACKSON REFRIGERATION

1301 DEAN CHAPEL RD
West Monroe

L & LA/C & HEATING

333 SAM HEAD RD
West Monroe

Mac's Service +

246 Newell Johnston Rd
West Monroe

Masters Of Maintenance

4322 hwy 4 east

MC FARLIN AIR CONDITIONING

3250 ARKANSAS RD
West Monroe

OWEN'S SERVICE CO

1220 HIGHWAY 3033
West Monroe

Premier Air Services

PO Box 687
Swartz

PRUITT'S AIR COND & HEATING CO

300 CYPRESS KNEE DR
Monroe

R & S Refrigeration Inc

107 Royal St
West Monroe

RepairClinic.com Inc

48600 Michigan Ave

RONALD PARKER AIR CONDITIONING

241 PICKETT LN
Monroe

SERVICE FIRST INC

208 BLAZIER LN
West Monroe

SOUTHERN AIR HEATING COOLING

410 N 6th St
West Monroe

The Comfort Center

831 Drago
West Monroe

THERMAL TECH ENVIRONMENTAL SVC

212 HAYNES ST
West Monroe

Warmzone

12637 S 265 W Suite 100

WILKERSON HEAT & AIR

200 TRACE WEST RD
West Monroe

WORLDWIDE FILTERS LLC

3318 Pagosa Ct

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