Metairie House Cleaners

in Metairie, LA

House Cleaning Reviews in Metairie

F

Rating
I found this company through homeadvisor as we were prepping our house to list on the
back in late March/early April. I spoke with and met the owner,
Stone, who seemed like a nice enough guy who really wanted me to give him a
for the job. I called two of his references which seemed to check out - but his cleaning was mostly commercial, so that worried me a little. We hired CDS to take care of a multiple of jobs in one weekend: clean the carpets of our four bedrooms and loft area, clean and polish the wood flooring in our entry way and living room area, and clean the bathroom and kitchen tile floors. Additionally, we hired CDS to clean and 'scrub' the bathrooms, and for a few hours of heavy lifting/moving items out from the attic/storage into a portable storage pod in the driveway.
The ONLY thing we were satisfied with was the quickness of moving things out of the attic/storage. The wood floors came out 'ok', the tile floors in the bathroom didn't look cleaned at all. The kitchen floor looked better, but not like it was just professionally cleaned - more like it was swiffered (which it wasn't as we watched them clean it with the scrubbing circular machine. The carpets were the worst! We have light-colored carpet and a white dog - so TONS of dog hair that you don't necessarily see, but not many stains. They used way too much water/deodorizer, so much so that the carpets were soaking wet that whole night, and continued to be wet for FOUR days! We counted! The carpets looked dingier than before. The realtor asked us when we were getting them cleaned - to which I replied we already did! :(
We sold our house quickly, but the new owners put in the contract that we would REMOVE the carpeting! Seriously! We took carpets that were so-so and now they look horrible.
Even worse was the housecleaning we hired them for. The lady who showed up seemed nice enough, for a drug addict. She did a so-so job on most of the bathroom, but didn't scrub anything. Soap scum was left on the glass shower walls which I had to point out to the owner. Worse yet came the next morning when I noticed that not one, not two, but THREE bottles of prescription medication were missing from my bathroom drawer the next morning!!! I immediately called the owner and reported it and of course he denied having any knowledge of someone being a thief. He brought 6 different people with him, so who knows who it was as EVERYONE seemed to be in the master bathroom at some point - even though we only wanted ONE person to clean it. They probably were looking through other drawers to see if we had more drugs!
DO NOT RECOMMEND!!!!!
- Wendi S.
B

Rating
Overall good job, but missed a few spots here & there & for a crew of 5 women working 2 hours I felt more cleaning could have been accomplished.
- Judith Ann S.

Metairie House Cleaning Articles

House Cleaning reviews in Metairie

B

Rating
They were a late due to a child care emergency, but once on the site they worked tremendouly well. They were very accomodating when I added to their scope of work later in the day. They accomplished the tasks with smiles and singing!
- Melissa J.
D

Rating
Should have done it myself. Vacuum
Metairie Cleaning Services Provider Name Locked
in carpet, OK. Kitchen...moved stuff around, did a little dusting.
Bathroom...smeared the little grime there was. I'm not a slob...I just didn't have a vacuum cleaner and I thought a little pep-up
of the place would make it a little more homey. Sore disappoint!
- Donald B.
A

Rating
Metairie Cleaning Services Provider Name Locked
does a great job cleaning, is dependable and genuinely concerned about her work. I especially like that when I walk in the door on cleaning day, my house smells fresh but not like cleaning products.
Metairie Cleaning Services Provider Name Locked
has been cleaning our home for about 2 months and I expect to continue with her indefinitely.
- Matthew H.
A

Rating
They got there early and were there unloading the car when I arrived. The two associates were ready to go. They asked me a few questions about what I wanted to have done and where to spend the most time and then they were off. I left them alone and they were able to do their work unsupervised and locked the door when they left.
- David R.
D

Rating
We have had good experiences with the people sent to clean our home. The company has really grown since we started using them, and now they are overextended.

We are ending our relationshipwith this company due to inconsistent billing practices. Billing has changed several times. At first we were billed once a month, then a month ahead of time. Now their rates are skyrocketing.


- Wendy C.
A

Rating
It went very well, we had a larger house so the maids had a lot to do. They did everything properly and were very professional. Something that I really want to thank
Metairie Cleaning Services Provider Name Locked
about was her helpfulness with the timing, we had guests coming in and were stressed with how much we had to do. She was booked, but rearranged her books to fit us in! Thank you!
- Shelsey S.
A

Rating
WOW!!! I am so impressed and I feel like living here again. I'm single and spend most of my time working, so housekeeping takes a back seat. After 9 months, my two cats and I had cluttered, shedded, dropped stuff, tracked up floors and neglected the little things. Then, these two ladies showed up and within about 4 hours, the house smelled clean and new. Baseboards dusted, behind the furniture dusted, pictures and wall hangings and ledges cleaned, clutter put away, floors mopped, bathrooms (which were UGH!) no longer an embarrassment. They were professional and worked steadily without breaks. They even cleaned areas that I said would be OK to overlook. I am so happy, I have set up regular visits every two weeks. If I could give them six stars, I would.
- Robert B.
F

Rating
The service NEVER called. I sent a message to Angie's List. I received an e-mail saying they would contact the provide,
Metairie Cleaning Services Provider Name Locked
and I still have not heard back from anyone.
This is my first time using Angie's list and I am very disappointed and will cancel my subscription. Angie's List needs to step up and handle issues with providers like
Metairie Cleaning Services Provider Name Locked
who do not provide the services they represent and do not even care enough to try and make contact.
I will be forced to get my money back and I will NEVER use Angie's List or any of the so called guaranteed providers.
VERY UNHAPPY!!
- Peggy L.
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