Gonzales Water Damage Restoration Articles

Sample Reviews

F

Rating
We had a copper pipe leak near our hot water heater. It puddled on the floor and was mopped up many times before the plumber arrived. The plumber replaced the pipe and left. Another leak in the same area sprang up and the plumber had to return.
Gonzales Water And Smoke Damage Specialists Provider Name Locked
's Kitchen and Bath Beyond referred us to
Gonzales Water And Smoke Damage Specialists Provider Name Locked
. We are new to the area and didn't know any better about who to call for water cleanup. We trusted the referral from the plumber( huge mistake).
Gonzales Water And Smoke Damage Specialists Provider Name Locked
came several hours later. The technician inquired aggressively about using insurance or cash pay. I should've known then that this was a disaster in the making. After speaking to my wife, we decided to not turn it in to the insurance since it wouldn't meet our deductible. After speaking with his supervisor, the tech said it'd be 900.00. We agreed since we had to remedy the water issue. We had just installed engineered wood floors and didn't want to sacrifice that investment. The tech metered the walls, ripped off some damaged Sheetrock, vacuumed up a little water and set up 3 blowers and a dehumidifier. He was here 30 min. He said he'd be back on Thursday to pick up the equipment. A day later our Master closet had a foul odor and the water seeped down the wall and saturated the thick carpet. I had to take up carpet and cut away carpet padding. I then had to move their equipment to dry the closet . When I told the tech about it he said " so now you're a water restoration expert. He overlooked that we were paying for HIS expertise. We didn't see anyone from
Gonzales Water And Smoke Damage Specialists Provider Name Locked
on Thursday, so we called on Friday. The tech lied saying he called us 5 times with no answer. Our call logs do not support this fabrication. Finally Late Friday afternoon the tech was contacted and he said he'd come by later to get equipment and since we were leaving town , we arranged for the equipment to be picked up on Mon. On Tuesday the tech called and said he couldn't make it. So finally on Thursday another tech came to retrieve their equipment. This tech was taken aback when I explained how this job went and he told me they were supposed to visit daily and monitor moisture levels until readings were normal. NEVER happened here. After the equipment was picked we got a call from the original tech wondering why we were unhappy. I explained that we really never got the service we expected. He said he'd talk to the supervisor and came back with a 650.00 price. I told the tech to have the owner call me. NEVER happened again. Now I just received a bill for 900.00 . Let's calculate this. The initial tech was here 30 min. And the returning tech was here 10 min. That's 15.00 a minute or 600.00 hr. WE SHOULD ALL BE IN THIS BUSINESS. Another plumber told me that these restoration companies offer referral fees that can be as high as 500.00 per referral. This whole company is a SHAM and a RIPOFF. THE SERVICE WE RECEIVED IS SHAMEFUL AND DISHONEST. I am disgusted by this company and their refusal to return a call to discuss this matter. I guess they are only interested in collecting your money for extremely poor service. I will also never hire the referring company either since there is a dishonest symbiotic relationship. We had to repipe our house and we hired another reputable plumber rather than dealing with these dishonest entities. ...
- Sandra P.
A

Rating
It went fabulously!!!
Gonzales Water And Smoke Damage Specialists Provider Name Locked
and Clog Commandos are sister companies. Except for initial clean-up, most of our contact was with
Gonzales Water And Smoke Damage Specialists Provider Name Locked
of Clog Commandos.
Gonzales Water And Smoke Damage Specialists Provider Name Locked
was present to supervise all work, and he did not take any shortcuts. He and his staff handled the project with the utmost professionalism. (See what provider did, above.)
In addition to the scope of the work Clog Masters performed,
Gonzales Water And Smoke Damage Specialists Provider Name Locked
gave us pointers along the way of how to navigate this physically and emotionally difficult situation that has dragged on for over four months. He went way above and beyond the scope of what he was paid to do in order to assure that we were satisfied and made whole.
Gonzales Water And Smoke Damage Specialists Provider Name Locked
and his staff were respectful to us at all times. They were responsive to phone calls. They listened to our concerns, and promptly addressed them. They showed up on time for all appointments.
In
Gonzales Water And Smoke Damage Specialists Provider Name Locked
contrast to the builder who was responsible for the rebuild,
Gonzales Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos seemed to actually care about more than the dollars they were being paid to do the job.

We recommend, without reservation,
Gonzales Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos to anyone who finds themselves in a situation where hazardous materials remediation is needed.

Thank you,
Gonzales Water And Smoke Damage Specialists Provider Name Locked
, and your team!!!
- R I (Rosie) R.
A

Rating
Very well. They were very professional and courteous. We have been trying to find a company to come out and tarp our roof and they came to the rescue. I would definitely use their services again. I give them an A+++ rating.
- Thomas G.
D

Rating
We discovered a sewage leak in our kitchen ceiling and called our insurance company. I asked the insurance to provide a contractor to perform all needed demolition, cleanup, restoration of the areas. At first the professionalism, courtesy, communication and work with excellent. They explained all aspects of the work and assured that their crew operated as quickly and cleanly as possible. I was particularly impressed how much of the existing walls and cabinetry they were able to save. They brought in a subcontractor that did the mold abatement. That is when things started to go south. There rep (
Gonzales Water And Smoke Damage Specialists Provider Name Locked
) came over in the evening and explained the restoration steps. All of a sudden and for no apparent reason he jumped up, grabbed a hygrometer and quickly tested certain areas around the kitchen baseboard. He said there was still water and his crew will need to investigate. I kept asking if they were going to test for bacteria and expressed that I had little concern about the mold. Over the course of the next few days we were told they had a big job in another city and it became impossible to get ahold of anyone. When we did the person on the other end was no longer very professional. Eventually, our insurance was brought back in the picture by
Gonzales Water And Smoke Damage Specialists Provider Name Locked
over the "second" leak. Over the course of the ensuing 11 months we had a succession of engineers, bacterial testing, and others insist that an outside planter was responsible.
Gonzales Water And Smoke Damage Specialists Provider Name Locked
provided our insurance carrier with an extremely low ball estimate that even to an novice (myself) was devoid of big items such as the actual cabinet boxes and city permits. We "fired"
Gonzales Water And Smoke Damage Specialists Provider Name Locked
and brought in a Public Adjuster who brought other professionals in that indicated that the leak was from the movement of liquid from the original black water leak. We brought in an excavator to rip out the planter and contractors to rip out the wall in question; the water was NOT coming from the planter! The bottom line is that
Gonzales Water And Smoke Damage Specialists Provider Name Locked
placed ourselves and insurance company at odds and that was really not appreciated. We did eventual settle on just enough to bring everything back to normal with our own contractors. I do not wish to hypothesize why
Gonzales Water And Smoke Damage Specialists Provider Name Locked
did what they did but I can say I was upset that a job that should have lasted a few weeks went about one year because of what happened.
- Mitchell P.
A

Rating
Gonzales Water And Smoke Damage Specialists Provider Name Locked
from
Gonzales Water And Smoke Damage Specialists Provider Name Locked
made the estimate and stuck by it - the work was excellent, wood floors repaired and walls/baseboards finished to blend with surroundings. Also completed a number of more minor items including some drywall repairs, hanging a mirror, fixing a light, etc. I was impressed by the professionalism - crew cleaned-up everyday and had good suggestions when somethng went awry with the plans (as they often do). Communication was excellent, professional and prompt.
Gonzales Water And Smoke Damage Specialists Provider Name Locked
on the
Gonzales Water And Smoke Damage Specialists Provider Name Locked
team was great. Good experience all-around, would absolutely recommend to others and use again.
- Allison B.
D

Rating
Two other estimates were from 1300 to 1800. They also told me that I
needed 3 more boxes of flooring. The job was completed by another
provider and i have 2 boxes left over. In the future, if a job is to
"low end " for them, I suggest they say so right up front rather than
deliberately overpricing so they are assured of not getting the job.
Because surely this MUST have been deliberate in order NOT to get a
particular job. Or could it be that they overcharge everyone this much?
I was insulted.
- karen H.
B

Rating
I had no issue with Hay's and sons other than their selection of sub contractors. Had no issues with the main crew that was used, but the flooring crew installed defective carpet, and improperly installed the wood laminate flooring. Hay's and sons did not dispute or disagree when I pointed out the issues, they had a separate crew come in and fix the issues in the end. I am still waiting on a credit due to cleaning we had to do due to the first flooring crew sawing the wood laminate inside the house. Everything else was completed as expected and on time. They also informed me that they would be using a different sub contractor for flooring moving forward.
- Lora P.
A

Rating
I had already started removing the mold but had stopped when I started getting concerned that I may not be doing it correctly. He came in and looked at my bathroom and said that I had already done most of the work and didn't really need to pay him to finish the job. He then instructed me what I needed to do to finish and that was it! I appreciated his honesty and he did tell me that he could do it but that if I felt comfortable completing it that I should go ahead and do so since I was already following all the necessary protocols.
- Terri H.
A

Rating
work was superb. very responsive, superb assessment, estimate for charges, all work was completed on schedule and on budget, and to a quality standard.
- cheryl W.
A

Rating
Gonzales Water And Smoke Damage Specialists Provider Name Locked
was a great guy and VERY knowledgeable. He obviously takes pride in his work and was very open with what he was seeing and took time to explain the details of his inspection.
- Adam H.
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All Water And Smoke Damage Specialists in Gonzales, LA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Christian Flooring and Remodeling, LLC

P.O. Box 1524
Walker, LA
20% discount on all flooring material and 40% discount on all carpet, we offer all types of...

ACADEMY PAINTING LLC

1543 Delplaza Dr.
Baton Rouge, LA
We have been servicing the baton rouge and surrounding areas since 1996. we are insured and...

AK Utilities

310 Morton St
Richmond, TX
Ak utilities is a privately owned underground locating service. texas one call does not...

All Angles Carpentry

11874 Brown Rd.
Denham Springs, LA
All angles carpentry is a company that provides professional custom carpentry and woodworking...

Allensbc.com

1077 Canary Ave
Yorkville, IL
Inside or out, blackened over time or in a disastrous condition, sodium bicarbonate cleaning...

Belfor Property Restoration

14141 Airline Hwy
Baton Rouge, LA
• worldwide leader in restoration and reconstruction s ervices. • over 50 years of...

Braxco Finishes

10857 Crossover rd
Denhma Springs, La
Hello! my name is derek hudnall and i have been in the "image" business for about 7 years now...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

CAMPO'S ON THE SPOT CARPET CLEANING

16153 Magnolia Trace Pkwy
Baton Rouge, LA
When it comes to carpet cleaning, trust the team at campo’s on the spot carpet cleaning to...

Clean Pro Cleaning & Restoration

2442 Albany St
Kenner, LA
Family owned and operated since 1997 **for service in baton rouge please...

Cobalt Roofing and Construction

9582 Madison Blvd
Madison, AL
We take roofs seriously as well as outdoor kitchens and kitchens/baths remodeling. we are one...

Cowboy Way Construction

C137 Solar Trailer Park
Thibodaux, LA
Specialize in mobile home repair, releveling, and remodeling.

Dixie Restoration

13420 Triple B Rd
Greenwell Springs, La

DMaintenance LLC

Port Allen, LA
“hassel free building” commercial & residential new construction and renovations licensed...

DP Home & Office

31135 Susie Circle North
Denham Springs, LA
Home and office remodeling , small to large jobs

Dynamic Hardsurface Restoration

Baton Rouge, LA
Dynamic hard surface restoration is the premier provider of hard surface cleaning,...

Expert Renovations

424 Big Four Rd
Wiggins, MS
Expert renovations can handle most of your contracting and storm damage needs. we offer...

Garrett's HealthBase Cleaning ServiceLLc

PO Box 41366
Baton Rouge, LA
We have been providing great services in the baton rouge area since 2005 to commercial...

GBT Builders, Inc

PO Box 817
Thibodaux, LA
Residential and commercial general contractor with 35 years of residential experience. also do...

Guarantee Service Team Of Professionals

11811 Dunlay Ave
Baton Rouge, LA
Guarantee service team of professionals provides quality disaster cleaning and repair,...

Henry's Construction

10615 Airline Hwy 177
Baton Rouge, LA
Roofing

Holden Roofing

PO Box 955
Richmond, TX
Additional phone number - (713) 771-1487.

Integrity Business Solutions

3924 Peoples St
Metairie, LA
Mold solutions, mold testing , clearance test/testing, odor solutions, pet odor, uren odor,...

KC Home Improvement

12512 Country Estate Ave
Zachary, LA
Specialize in kitchen, bathroom remodels, developing attic to add living area to homes, over...

Louisiana Home Specialists,LLC

52 27th St
Kenner, LA
Louisiana home specialists,llc is a full service insulation contractor. we specialize in...

Millennium Painting & Drywall LLC

8641 Hickory st
New Orleans, LA
We are a painting/ remodeling contractor in business for 23 years now at times we may have up...

Nu-Prime Of Memphis

1420 Airways Blvd
Memphis, TN
Additional dba - jtb inc, new prime of memphis, nu prime windows of memphis, nuprime jl....

Overseers

8 Casey Rd
Mc Donald, PA
Never a deductable . claims specialist.

Pepper and Company Contractors

236 Linda Ave
Baton Rouge, LA
Pepper & company contractors is owned and operated by matt pepper and has been in business...

Perfect Patios, LLC

12375 Lockhaven Ave
Baton Rouge, LA
Please visit our facebook page to see pictures of our work. perfect patios, llc

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA
Proclaim is one of the fastest growing public insurance adjusting firms in the nation because...

PROFESSIONAL RESTORATION CONTR

2833 CRATER LAKE DR
Baton Rouge, LA
Professional restoration contractors of louisiana is licensed by the state of louisiana in...

Quality Design Inc.

P O Box 7
Pride, LA
Quality design inc. is a family owned and run business since 1996. we currently have (3) full...

Ragusa Contractors LLC

1630 Gleneagles Bend
Zachary, LA
Additional dba - ragusa roofing contractors llc.

Rainbow International of Baton Rouge

7575 Jefferson Hwy
Baton Rouge, LA
At united fire & water damage restoration/ rainbow international of baton rouge, our objective...

Rainbow International Restoration and Cleaning

11997 Airline Hwy.
Baton Rouge, LA
Our business model is unique to this industry because we have our own construction company...

Ryan Environmental Services, LLC

7344 Sevenoaks Ave.
Baton Rouge, La
Ryan environmental services, llc is a specialized, licensed contracting company providing...

Stanley Steemer - Baton Rouge

6635 Complex Dr
Baton Rouge, LA
See website for additional service areas.

Stanley Steemer International Inc

6635 Complex Dr
Baton Rouge, LA

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH
Whether you are looking to start a home remodeling project, construction on a commercial...

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