Franklin Collision Repair

Franklin, LA

Franklin Auto Body Work Articles

Sample Reviews

C

Rating
I was pretty unhappy with the whole thing. I had an appointment to bring my car in at 0900 for hail damage repair. I waited for about 30 minutes until someone came to look over my car. No biggie. 7 days later (on the 9th) I received a phone call saying my car would be done on the 12th (Friday). I went to pick it up and discovered that they repaired about $1000 more in supplemental repairs and were waiting for the approval from my insurance. Even though my car was ready to go, I would not be able to pick it up that day. We also found a
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they missed and they said they would fix it. Monday evening I called to find out the status of the car. The receptionist (who was very scattered during every single interaction) said my car is ready but can't be picked up until approval from the insurance. I called the insurance to get the status. Insurance said they received the supplemental repairs after the repairs were done and it's still waiting for approval. Tuesday I called. Same status Wednesday I called and said I wanted my car. I was told (over speaker phone) that I had 2 options, that either I can pay for the additional repairs that neither I nor my insurance approved, or I can wait until the approval. I was angry, he was stubborn, at one point he laughed at me, lets just say the phone call wasn't pleasant. After a few hours of back and forths with the insurance and the business, I was told the approval went through and I was able to get my car. I went back to get my car, was waiting in the waiting area, saw an employee pop his head in to see what I looked like- (it was obvious)- just to find out that the
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they missed was still not fixed and I could either take the car home with the
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or leave it to get it fixed. I chose to take it home. They said they would get an independent mobile service to come within a week or so to take the
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out. Within 10 minutes, I got a call from the mobile guy who was super nice and met me at my house to fix the last
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. Long story short- the business already received the original estimate check from the insurance, and was confident in the insurance enough to complete unapproved repairs, but not confident to give me my vehicle. They were okay with dragging me along, making me wait 5 additional days for the actual word of "approval". P*** poor service. I had high hopes from all the reviews. I'm pretty disappointed.
- Christine J.
A

Rating
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and
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were great. My blower module on my Mercedes 500 SL was running, even with the car turned off. They took the car immediately, disconnected the battery overnight, then they were able to obtain the correct part at a lower price than a Mercedes dealer.
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kept me posted on the progress and I had the car back the next day! I was very pleased. They were professional and very nice. I strongly recommend!
- Andrea N.
A

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was punctual, coming to my home to repair a hole and scratches in my 2012 Hyundai Sonata's rear bumper. After three hours, the bumper looks like brand new. Replacing the bumper would have cost well over $1000.
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did it for $250. No being without my car for days. No having to drop it off and get a ride home. It was all done in my driveway with no fuss or
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.
He goes above and beyond and would recommend him to anyone. I just wish we had known about
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earlier!
He works in
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and
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Counties.
205 910-5518
- Margaret S R.
F

Rating
Went to
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Auto Body to obtain an estimate and possible repair, painting etc. for a Toyota Venza. The gentleman approached me in my car and informed me that no one was there to do an estimate ( they went to lunch ) would need to come after one o'clock. Informed him I would not be available then would return the next day.
Returned the following A. M. - same gentleman was there along with 2 others. Do not know names of individuals . One individual was providing an estimate for a customer. After he completed the estimate he left the office, never acknowledging I was there. I asked the gentleman that I had met the previous day if the "estimate person " realized I was there for an estimate. He motioned for me to leave the office and come with him. He took numerous photographs of the vehicle and returned to the office to show another individual who then told me that "the work is too much" ( do not know what he meant ). Too much time ??? Too much money ?? He proceeds to tell me it takes three steps for the process to perform the painting. HE SUGGESTED I TAKE MY VEHICLE -TOYOTA VENZA TO A HYUNDAI DEALERSHIP FOR BODY REPAIR. I STATED don't YOU THINK IT WOULD BE BETTER TO TAKE TO A TOYOTA DEALER ? HE THEN NAMED SEVERAL TOYOTA DEALERS. I do not believe he knew what type of vehicle he was looking at - PICTURES THAT IS.
Needless to say this was not a good experience and a waste of my time and gasoline !
- BOB & MARLA R.
A

Rating
I brought my car in for repairs of a
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that someone had made in the driver's side door and for scratches I had made to the front of the car. I had been there before for repairs and
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recognized me right away. He looked at the damage and explained in detail what the repairs would entail He was upfront with the cost and the time needed to make the repairs. He was also patient with the questions I had and was very professional. Needless to say he did a FANTASTIC job! The
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Master was AWESOME too! The title speaks for itself. Kudos to
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, The
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Master, and the people at The
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! They are truly a first class company. It is not cheap to get work done there but it is definitely worth it.
- Naomi T.
A

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I was very happy with the work
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did on both of my Son's cars. They each needed repair work done on their cars. Based on the Angie's list reviews I picked
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to do the repair work for the cars.
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was very courteous and professional. I was very pleased with the work that
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did on the cars. I will use his shop in the future, if we need auto body work.
- Kristy S.
A

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He fixed several small to medium sized dents on our mercedes suv, which looked flawless after he worked on them. Prices are fair, and the worker (forget his name) was very professional. Will use them in the future for sure.
- Jiyoon K.
A

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I am totally satisfied with the repair. The rear bumper looks like new. In my opinion, the cost of the service was very reasonable given repair. I would definitely call Cy Young, the owner of
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Repairs, for future car body and refinishing work.
- Thomas M.
A

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Mobile service came to my home and pulled about 100 dents out of my 2006 scion.
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and
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double teamed my car and now i can't even tell the car went through a hail storm.. Wow they save me thousands in unnecessary Auto body repairs. Paintless
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removal is the way to go. Thanks
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.
- Michael C.
A

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My insurance adjuster accurately estimate the damage caused by a downed power line, so we were recommended to
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at Central Paint & Body. They were able to get me in quickly (same day, although I couldn't drop off until the next day) and had an estimate ready almost immediately.
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worked with my insurance making the process cheap, painless and fast. A great experience!
- William B.
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All Collision Repair in Franklin, LA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

BRENT'S BODY SHOP

1803 MAIN ST
Franklin, LA

GlossWorks

Abita Springs, LA

H & K Automotive Svc

516 N Jefferson Ave
Covington, LA

Kyle's Collision Ctr

1423 Lee St
Alexandria, LA

Over the Edge Kustoms

6998 Hwy 1 N Boyce
Boyce, LA

PILLARO BODY SHOP

889 KEMPER RD
Franklin, LA

RAY HYDE PAINT & BODY WORKS

5716 GENE BALL DR
Alexandria, LA

Vaccarella's Repair Shop

905 Joel Fletcher St
Franklin, LA

Walker Automotive

1616 Macarthur Dr
Alexandria, LA

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