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Over 322 reviews for
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N
"Placed phone call/order with Mrs. O'
the week prior to service date. Gave her my two requests: (1) phone call prior to arrival and (2)" that something should be placed down on hardwood floor to protect from damage. The upright piano was over 60 years old and weighed approximately 1,000 lbs. Mrs. O'
responded that she would put my requests on the paperwork and scheduled an appointment between 9:00AM and 11:00AM for Monday,
. 19, 2015. Monday morning, Mr. Skip O'
and his two young men arrived. Mr. O'
carried, what appeared to be, an invoice and one of the young men carried a four wheel wooden dolly. At the door, he introduced himself and began telling me he had a bad morning so far. He grumbled something about one of his trucks not starting. I asked if I should sign the invoice first but he said, "No" and I showed him the piano just off the entryway approximately 6 feet from the front door. He asked for some trash liners to cover their feet so as to not dirty up my floors. My wife responded with Walmart brand plastic bags. They placed the bags over their boots. As one of the young men held their four wheel wooden dolly, I was surprised at its appearance and was questioning myself about its quality and integrity. I have seen professional four wheel dollies and that looked "homemade" to which I asked, "Is that a homemade dolly?". "Yeah", replied Mr. O'
. I was thinking we would have a discussion as to the plan of action but, that, to my demise, was not the case. Mr. O'
asked me to step aside as they raised one side of the piano just enough to slip the four wheel dolly under the center of the piano. My first worry was that one of the young men might fall backwards into my glass China Cabinet a few inches away. I then watched every action as I feared they would damage my walls. They moved the piano from the carpeted room just onto the wooden floor. Mr. O'
did ask one of the young men to see if was cutting into the wooden floor. The young man replied, "no". They wrestled the piano another foot or two and stopped. I recall that Mr. O'
, about this time, lowered himself to adjust or "free up" one of the dolly wheels and commented it was "frozen." He stood upright, and continued barking out orders to the young men as they struggled against the weight of the piano around the corner to allow the front door to be opened. With the front door opened, Mr. O'
commenced to pushing and holding the piano on the four wheel dolly keeping it as straight as possible while the two young men were struggling with the front end. When they came to the raised threshold, it was obvious that the dolly wasn't going to roll up and over so between the three of them, they settled on letting the piano abruptly slide and fall forward on its end onto my porch a fall of about 8". I asked if I should move my car, to which one of the young men said it would be best. I grabbed my keys and went outside to move my car. I carefully watched them lift one end of the piano onto two prongs protruding from the back of the truck. All my attention was given to one of the young men standing precariously in front of a strap they were tightening with a metal hook on the end. I asked him what would happen should that strap break or if the metal hook would come disengaged? He replied that it would fly over his head with all the force placed on that strap. I shook my head in disbelief as I witnessed there was no concern for the young man's safety. I solicited Mr. O'
about another
job at my parent's recently sold home. He gave me an estimate, said to schedule an appointment with his office, and he went back into the house to receive my wife's check. He then came rushing out of the house and like a proverbial flash he was gone. I watched them as they drove out of sight wondering if that one strap would hold that piano on the highway all the way to the dump. My wife and I were so relieved to have that piano gone. We were also relieved to have the haulers gone. I was tired from standing from all the excitement, that I joined my wife in the den not paying any attention to the floor. I noticed our entry way rug was shoved to the side and I figured they had to move it out of the way of the dolly wheels. While sitting in the comfort of our den, I asked my wife what she made the check out for. I asked if she got a receipt and she replied, "No". I thought that was strange but decided that I would contact them later asking for a receipt. It was about an hour later that I got up enough energy to address the entryway rug when I noticed the wheel tracks engraved into my wood floor. Needless to say I was upset and my wife said to wait until she could mop it and see if it was only surface damage. I knew better but let her have her way. That afternoon I scheduled another appointment for
to come to my parent's house for a general
of junk from their basement. I spoke with Mrs. O'
but purposely did not
my grievance against her family business. I was in need of their services once more at another job site, my parent's recently sold house. The prospective buyers of this house already had their "walk thru" and demanded that the junk in the basement be removed by 48 hours, their closing date. In other words, I didn't want the buyers to find any fault with our agreement that would jeopardize the sale of my parents house. I had little time to shop for another junk hauler. My wife and I also reasoned that we would see Skip O'
on site at my parent's house and we could discuss the damaged floor at that time. We also knew that
was reputable, according to Angie's list. At my parent's house, two days later,
arrived but Mr. O'
was not there. One of the young men and a young woman were there to remove and haul the stuff. Towards the end of the job, the young man said he had to call Skip and raise the cost of the job. I replied that was not what we agreed to but realized I had no choice as they already had their truck loaded. I told the young man I needed to speak with Skip on his cell phone. The young man obliged and I told Skip O'
that he had damaged my floor. His
turned ugly and with anger he asked my why I didn't inform him immediately? I took offense at his accusatory
but I calmly replied that my wife and I expected to see him face to face that day and had planned discuss it with him. At this time, the young man, needed my approval of his work and asked me to escort him to the basement. I handed the phone to my wife. When I came back up from the basement and went to the car where my wife was sitting, she handed me the phone. She was almost in tears as she cried out that Mr. O'
said he did not believe us and accused us of wanting a brand new floor at his expense. I invited Mr. O'
to come by that very evening and see for himself the damage he caused. He insisted that he had one of his workers
on the floor to make sure the wheels were not damaging the floor. I realized then that I was dealing with a "hot head". I discussed with Skip that perhaps only some of the wood slats would need to be replaced and he replied that he wasn't sure how to fix the problem. I said I would call him after I get some professional advice and bids for the cost of the wood. I handed the phone back to the young man named,
. My wife showed pictures of the damaged floor she had taken with her smartphone to
, the young employee and
, the young female employee. They informed Skip we had photos on our iphone and ended their conversation. I asked them why didn't Skip take precautions and place some type of protection on the floor. They replied, "that's the way Skip is". They both agreed that Skip would make it right. After our conversation with Skip, my wife and I are in shock that we, the customers, who did nothing wrong, were left with a damaged floor and were some type of scam artists. At the time of this letter/email, I am awaiting on professional floor people and their suggestions as well as their bids. Thank you for allowing me to share my grievance against
Services.

-ron B.

F
"I am on a limited budget, so I decided to get a few estimates and choose the lowest one. I saw an offer on Angie's List from All Haul for 10% off the job," I decided to contact them for an estimate.
e-mailed me and asked me to call him, so I did. He gave me an estimate over the phone based on what I told him about the shed. He said he was leaving a job that was about 45 minutes from my house, and that he could come right over to do the job. I explained I had an appointment with someone else in about 2 hours, but he could come by before that and view the shed and give me a more accurate estimate. He said OK, and he was on his way over. While waiting for
to arrive, I decided that his estimate was fair and I would probably hire him to remove the shed, so I called the other firm and cancelled the appointment I had with them. After waiting two hours and
hadn't arrived yet, I called him. He said he wasn't coming because I had the appointment with the other firm. I explained that I cancelled the other appointment, because I was expecting him to show up.
said he was sorry and that there must have been a misunderstanding. There was no misunderstanding, he just decided he didn't want to compete with another firm and blew me off! In my opinion, it is very on professional and bad business practice to blow off a potential client. He should have called me and told me he decided not to come. If he had, I wouldn't be writing this. Furthermore, he never tried to rectify the situation by offering to come by another time. I guess my job wasn't big enough for him to bother with.

-Patricia W.

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Local Articles in Ferriday

Waste Management reviews in Ferriday

A

Rating
Quick reply and excellent service, on time, did a great job. I will use them again. Highly recommended
- John Patrick K.
N

Rating
The experience was perfect! They took all the items I specified and packed their truck snugly. Do you want the list of what they took? I wrote them down before calling
Ferriday Waste Management Services Provider Name Locked
. Let me know and I will list the items they took.
- Jean J.
A

Rating
I could not use the actual voucher in time and the amount of stuff needing to be removed would have exceeded the voucher value. While the price was more than I expected for a trash removal, the service and promptness were great. Overall very satisfied with the work they did and they even called after to confirm the that the work had been done to my satisfaction. Would definitely recommend them.
- Karl D.
A

Rating
My daughter’s experience was great. They were wonderful to work with. The additional price was reasonable. They were prompt and helpful in loading everything up.
- Anne S.
A

Rating
Ferriday Waste Management Services Provider Name Locked
and his crew are great. He came out on a rainy day, our home is at the end of a narrow winding drive with no turn around, and the home is 5 levels. Certainly a challenging situation...but
Ferriday Waste Management Services Provider Name Locked
didn't miss a beat. He and his team are fast and efficient, they took two very full loads of household junk, carefully packed to make the best use of space and fit everything in. They had 5 levels of stairs to deal with, and they went at it quickly and professionally. I would absolutely use
Ferriday Waste Management Services Provider Name Locked
again, he was a pleasure to do business with. Dependable, professional, courteous, and great at what he does.
- James H.
F

Rating
My husband waited all day for them to show up at our home. They did not arrive. He tried numerous times to contact them. They said they would be late, but did not come at all. Frustrating.
- Jessica M.
A

Rating
these guys are fantastic....professional, helpful and very willing to make it happen. I was really happy with the service. would highly recommend
- Craig H.
D

Rating
One of the two guys that showed up tracked mud on an oriental rug, stairs and loft carpet. When the owner/manager showed up he said he would take care of it and had the take off their shoes.(not a great decision from a personal safety point of view). They spend over 30 minutes of the two hours I contracted for trying to get a medium sized refrigerator downstairs. They did not come equipped with the proper tools to remove the refrigerator door. The language used by the owner/manager during this part of the move was not appropriate at all. They left a pad behind so I called them to let them know they could pick it up. The manager said he would be out the next week to pick up the pad and to pick up the oriental rug and get it cleaned. He never showed up.
- David B.

All Waste Management Services in Ferriday, LA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A1Roofman

PO Box 66

Above All Moving

235 North Umcompaghre

Arrow Termite & Pest Control

4720 Jones Creek Rd
Baton Rouge

Bulldog Movers Inc

4194 NE Expressway

C&S Service Solutions

103 Andy Cedars Road
Gorum

DIAMOND DISPOSAL

27228 HIGHWAY 15
Ferriday

JJ's Tree Removal

24432 Sunny Meadow Drive
Abita Springs

Louisiana Pest Control

49018 Woodhaven Rd
Tickfaw

Start Moving

2372 old combee rd 103

Sterling Van Lines

4550 E Olympic Blvd

TNT Furniture Movers

1411 S Hawthorne Ave

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