Shelbyville Cell Phone Service Articles

Sample Reviews

F

Rating
STAY AWAY FROM THIS COMPANY!
This has been the worst experience I have ever had with any customer service, in any field. They have
Shelbyville Cell Phone Companies Provider Name Locked
charges everywhere and continued to charge me for two months after I told two representatives, including my business rep, to close the account. I was told I would be charged $20 per line for two lines, $20 for the S5 I purchased, and $10 for the iPad I had on their system. So, I should have been paying around $80-$85 with taxes. My bills were always over $140 dollars because of
Shelbyville Cell Phone Companies Provider Name Locked
charges which were immense. When I tried to activate two more lines they sent me the wrong
Shelbyville Cell Phone Companies Provider Name Locked
card 3 times for the iPhone. Then the one they sent me for my main line was cancelled by them so I had to drive an hour to the nearest store to get it corrected. We also had to call tech support 3 times to even get the phones to work properly because they synced them incorrectly. My rep did credit my account $150 for all the mistakes, but it did not end there. I bought the second line because I needed their wifi calling, so my rep sold me an S5. It apparently is the only android phone that will not do wifi calling, which was my reason for choosing tMobile in the first place. Instead of getting me a different phone, he sent out a signal booster which did no good. I didn’t have enough signal to make it worth using and the booster only helped a little at my house but did no good at my job sites. Finally, I left them after 5 months of constant issues and switched to Verizon. I transferred both numbers and was using them on Verizon for 2 months, yet here comes another tMobile bill. They are still charging me for the second line!!!! They said it’s because Verizon didn’t fully port the number so it was dual usage. However, I had talked to one tMobile agent on the phone and emailed my rep to ensure the account was closed when I switched and they both said it was, even the automated system said it was closed. When I just called they told me too bad Verizon didn't port it fully and kept every faulty charge. Also, I was told that the automated system was saying that because the first number was the primary. This was just a headache from day one that cost me a lot of time and money I should not have lost.
- Stephen B.
D

Rating
Telephone and internet provider in local area. Web mail is slow and it takes two or more times to log in to get connected. At times it is not much faster (DSL) than the previous dial up. Techs only give you excuses.
- Bob M.
A

Rating
The biggest problem we have had with
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was its TV service. It would go out for varying lengths of time for no good reason we could discern and do it multiple times in a night. Even after reporting specific times it went out and for how long, the problem wasn't fixed, so we dropped the service. This is when it first came out, and may not be a problem now. Other than that, we have always had good service from
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and are happy with the telephone and internet provided.
- Cheryl C.
B

Rating
It did take 3 calls to get proper department, but once done all was well. Proper and easy instructions for disposal of the old battery as well as installation of new unit.
- Kevin H.
A

Rating
We have always had great service from them and other than the initial set up have never needed to have them come back to fix anything. When they installed the system they made sure everything was working properly and have always been able to answer or correct any problems we might have encountered. I particularly love their on-screen caller id so we know who is calling without having to find a phone to view the caller id screen.
- Marguerite L.
A

Rating
Excellent support service. Internet section has a specific 'desk' with trained professionals for Apple products. Service has been 'solid' and reliable for many years.
- Dean A.
F

Rating
The internet service remains horrible.
I completely
Shelbyville Cell Phone Companies Provider Name Locked
it at about 6 o clock every night.
During the day, I have to reset the computer at least 5 times to bring service up.
I have called many times and finally left a letter at the Cliff Office detailing what was not happening. They have sent several service men but they have still not fixed the problem.
I gave up went to
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Net.
bb
- Barrett B.
D

Rating
After telling me I needed a new Modum (I told them that I didn't because I took my modem to another area of town and tried it at my daughter's and it worked fine), I did order a new one. But it did not solve my problem.....extremely slow and "no" connection to internet at times. I asked AT&T to upgrade my plan so I could have their fastest service and was told that I already had the fastest service. I learned many months later that every other resident in the area of town in cwhich I live was having the exact same problems with their internet server which was AT&T since it is the only server we have in this area. I am not in a rural area....I'm talking about a lot of people here. apparently at&t'S INFRASTRUCTURE IN OUR AREA IS ANCIENT AND THERE SEEMS TO BE NO PLAN TO UPDATE. I LIVED IN A RURAL AREA OF Mississippi BEFORE MOVING TO fAIRHOPE, Alabama, and
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great AT&T service. In another are adjacent to where I live, a friend who recently moved into the area learned that the only server available to them was AT&T, but when she called to start her service, she was told by AT&T that they could not take any new customers. This is unbelievable in this day and time in a highly populated are! Wish I could get another server. Prior to this experience, I have used AT&T ever since I bought a computer in the late 1980's and have been satisfied with their service. YOU ASKWED FOR ALL THE DETAILS.....HOPE THIS ISN"T TOO LONG!!
- dorothy S.
B

Rating
Consensus was that something in the algorithm to figure tax on refurb phone is not right. Eventual resolution was that I was credited the full amount of tax on my next cellular bill. Resolution made me happy, but did not solve their problem (tax was on harge for phone that was on a credit card for the phone purchase, separate from the monthly cellular bill -- so I have paid through AT&T way more tax necessary to the state of
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).
Previous time we upgraded phones for the other 2 lines there were issues that I needed to call customer service to deal with. To compensate me for the process not going smoothly, that time I was credited the "upgrade" fees.
AT&T wireless customer service seems to do what is necessary to make the customer (me) happy -- which is giving some credit in $$ of the next bill. Works. Keeps me happy.
We have a 3-line family plan. For our needs - mostly unlimited text because of now-adult daughter on our plan - and enough talk and data, the AT&T 2GB Family Value plan is the most cost-effective for our family.
Husband used to have Sprint through work: not good coverage for our house in Southborough
Shelbyville Cell Phone Companies Provider Name Locked
.
Myself & child / children used to have Verizon. Good coverage in Southborough, but having family members on plans with 2 different carriers costs more than necessary. Once husband's company stopped paying for his plan, and when the Verizon contracts were up, I did all the math & figured that AT&T wireless costs less for our family and meets our needs. AT&T has coverage where we have our summer house in ME where other cellular providers don't.
Only B rating overall because while I think service is good, I also think it is overpriced.
- WINIFRED G.
F

Rating
So after that mess I decided to just do away from the internet and move to a different provider. Not only did they shut of the internet, they disconnected the house phone which was satisfactory with me. So I call to find out why my phone has been disconnected and they tell me it isn't. There is no dial
Shelbyville Cell Phone Companies Provider Name Locked
. The new service provider I want to used says that they can't do anything until it processes which could take up to 2 billing cycles. so they lost my business also.
- Christopher S.
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All Cell Phone Companies in Shelbyville, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T WIRELESS

91 HOWARD DR
Shelbyville, KY

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

BLUEGRASS COMMUNICATIONS

201 BOONE STATION RD
Shelbyville, KY

CELLULARWORKS

618 WASHINGTON ST
Shelbyville, KY

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

iVi Wireless

Lancaster, PA

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

M & M WIRELESS

171 ALPINE DR
Shelbyville, KY

SOUTHERN COMMUNICATIONS

555 COVE RD
Shelbyville, KY

T MOBILE

12920 SE 38th St
Bellevue, WA

TOP LINE COMMUNICATIONS

212 MAIN ST
Shelbyville, KY

Verizon Wireless

777 Big Timber Rd
Elgin, IL
Shelbyville Zip Codes

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