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Auto Sales to Avoid

47

Top Rated Auto Sales

13

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  • Only 22% of Russell Springs Auto Sales are reliable
  • Tardiness is the #1 complaint against Russell Springs Auto Sales
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Over 225 reviews for
Russell Springs Auto Sales from people just like you.

A
"Wow!
Rainey and all the staff at
are great. I went in at evening shortly before closing.
" took me for a test drive, and someone looked over my car for a trade in value. I liked the car and signed a tentative deal, pending my return the next day to look it over in the day time and drive it on the interstate. I showed up and
handed me the keys and let me take the car on my own. I returned, anxious to buy, because the car was a one owner car, one year old model, low miles and a clean car-fax report and was priced thousands "below"
book value. They offered me several hundred dollars over book value for my low mileage one owner trade in too.
had the oil changed and the car washed and cleaned. She arranged for a locksmith to recover the factory code for the keyless entry system and program my own personal code. When I asked about a cargo area cover, (looks like a window shade, you pull it out to cover cargo and retract it when you don't need it.)
looked into it. Turns out it was an accessory that cost $109.00.
got me one. No charge. Every concern, question, was addressed and resolved. I have purchased new cars from big name dealers in the past and they have been rude, condescending, etc. This was the most pleasant experience I have ever had when purchasing a car. I know, we all dread it, but sometimes it is necessary and if you find yourself at that point, I highly recommend
of Pensacola, FL. and ask for
Rainey, she is the best. They also give you a nice apple strudel cake too.

-Helen C.

C
"I brought my van to
's because the transmission was slipping. They said they would look for the problem and replace the filter and" fluid. When I came in to pick it up, they didn't mention the slipping, so I asked. The mechanic got a "deer in the headlights" look and then said he didn't see anything wrong. There were some metal fines in the
but he said that this was normal for the first fluid change. After a few days, the transmission started slipping again. They checked the diagnostic codes and said the transmission needs either a complete overhaul or replacement. When I asked why they charged me almost $400 to change the fluid and filter on a transmission that needs replacement, he first tried to tell me that he had told me of the problem at the time (he did not). Then he said he read the codes the first time (he did not). Then he admitted that he didn't remember what he did. The final point is that he is not willing to work with me on this unnecessary maintenance. He wants $3000 to replace the transmission.

-William M.

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Local Articles in Russell Springs

Buying a car

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

Honda Pilot
Auto Sales

In the market for a vehicle that's affordable and has good safety ratings? Read on to learn about the safest vehicles and some common themes of safe cars.

buying a car from a dealership
Auto Sales

You're ready to buy a new car. Should you purchase it from a dealership, or browse the classifieds for a private seller?

Some bad dealers may misrepresent your ability to be financed, says Butners. (Photo courtesy of Angie's List member Danielle J. of Columbus, Ohio)
Auto Sales

Avoiding dishonest car dealers can be just as hard as finding a car to buy. Here are three scams that are telltale signs of an unethical salesperson.

The cost of a car is more than the sticker price. Extra fees add up at the end. (Photo contributed by Angie's List member Danielle J., of Worthington, Ohio)
Auto Sales

When you're buying a used car, you'll end up paying more than the sticker price. Automotive experts discuss some of the additional fees to expect.

Angie's Answers

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

?
?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Sales reviews in Russell Springs

A

Rating
They are excellent and they also offer a senior discount which is nice. With the hybrid car I have, I want to make sure the person who does them maintenance knows what they are doing. The dealership was close by and easy to access. We liked how they dealt with people when they were purchasing their vehicles. It took about 2 or 3 hours to complete the purchasing the car and their pricing is within range of everyone else.
- Nancy M.
A

Rating
Great prices. Friendly & Helpful. Tried to talk me out of buying the car and explained why i didn't need it. Which is good I guess. They all appeared to enjoy what they were doing.
I didn't have a hard time getting a hold of the owner when I needed too, but it is just odd...no hours posted on their doors, no hours mentioned on their answering machine. They are located a few miles outside of town and I had to make 3 trips before I actually lucked into meeting Mr.
Russell Springs Auto Sales Provider Name Locked
. They need to post some office hours..thats just my opinion...that's the only thing i can fuss about.
Russell Springs Auto Sales Provider Name Locked
's son agreed with me on that.
Anyway, I bet this is the best buy I've ever made when buying a used car. They will get my business again. I've already sent 2 friends there. One bought a truck..
- BRYAN S.
B

Rating
Excellent process, and set up care and repair by crews hired by
Russell Springs Auto Sales Provider Name Locked
. Once they get you to sign off on completion it becomes more difficult to get a call back on calls and emails to the construction supervisor
Russell Springs Auto Sales Provider Name Locked
when problems and questions are encountered. Calls and emails are not even acknowledged. They also recommended Casa
Russell Springs Auto Sales Provider Name Locked
Builders of
Russell Springs Auto Sales Provider Name Locked
, NM as a foundation contractor which turned out to be not such a good choice.. Avoid
Russell Springs Auto Sales Provider Name Locked
if you don't want to spend 6 months of hassle getting your home's foundation, block skirting, and drainage installed correctly.
- John C.
A

Rating
Listening to what we were looking for in a new vehicle was obvious when we connected with
Russell Springs Auto Sales Provider Name Locked
. His follow-up with us while we continued our
Russell Springs Auto Sales Provider Name Locked
kept us engaged but was not pushy, over-the-top or offensive. When we decided to make our purchase from
Russell Springs Auto Sales Provider Name Locked
,
Russell Springs Auto Sales Provider Name Locked
worked around our work schedules and my business travels to make certain we had plenty of time to make our purchase and inspect our new vehicle. Even at the last minute when we wanted to test drive 2 other models,
Russell Springs Auto Sales Provider Name Locked
was patient and accommodating.... like he had all the time in the world. Follow-up service has been fairly easy to schedule but I do miss the Saturday service option with a prior dealer. I know that I am not required to return to the dealer I purchased the vehicle from to obtain service but there is a loyalty I feel, especially after such a positive sales experience that they should get the revenue from the service as well.
- Angela M.
A

Rating
They are about a half hour away from us and the only reason we
Russell Springs Auto Sales Provider Name Locked
’t use them a lot is the distance from our house. As far as when they sold the car to us, it was very straightforward and we were very satisfied. The back door handle wasn’t quite right and they took it in and fixed it, and they didn’t charge us for that. I appreciated that.
- PHILIP C.
A

Rating
I have been taking my car here since I purchased it about a year ago. They are very efficient. They get you in and out. The staff are friendly and helpful as well. The facility is clean.
- Diane L.
C

Rating
We bought an SUV that we knew needed some work (estimated $600) when we bought it. We were willing to put that much into it. In less than one week of owning the vehicle, we found that it requires $2500 worth of repairs JUST TO BE SAFE ENOUGH TO DRIVE FROM THE MECHANIC TO HOME.
We contacted the seller,
Russell Springs Auto Sales Provider Name Locked
to inform them of these costs and our expectation for some kind of assistance. We were LITERALLY hung up on. Twice. We were told that the car issues were "not our problem" "your fault" and that "maybe we shouldn't have purchased the car".
It is unheard of to hang up on a customer. It is insane that they were so unwilling to assist in less than one week and less than 200 total miles since owning the car.
This place is a RACKET. DO NOT buy a car from "
Russell Springs Auto Sales Provider Name Locked
" or "
Russell Springs Auto Sales Provider Name Locked
" at
Russell Springs Auto Sales Provider Name Locked
.
- K R.
F

Rating
Worst dealership I have ever used, and they didn't used to be. My family has trusted them for years and purchased 7 cars from them. Something has changed in the last two years, especially with service since
Russell Springs Auto Sales Provider Name Locked
is no longer there. Yesterday my wife was in a minor accident that could have been far more serious if it wasn't for a snow bank and guard rail.
Russell Springs Auto Sales Provider Name Locked
hasn't been bothering to keep us up to date on the status of the tires and they were bald. We take it in for oil changes regularly a day were relying on them to watch the tires, especially since we bought them from them. In addition, both my mother and sister have had issues with the service department. They used to care about their customers and really believed in the Chrysler 5-star dealer program and now they couldn't care less. I will NEVER return to them for anything.
- Mary-Lynne O.

All Auto Sales in Russell Springs, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A AUTO CITY BY WRIGHT'S 210

196 LEE OAK DR
Hodgenville

Ace Auto Pawn

77 Paloma Ave Apt 102

Allen Auto Sales Inc

3174 Park Ave
Paducah

Alton Blakely Honda

2490 S Hwy 27
Somerset

Automate Of Danville

75 Westridge Dr
Danville

BLAIR'S USED CARS

118 MAIN ST
Russell Springs

BMW of Bowling Green

325 Three Springs Rd
Bowling Green

BOB SWOPE FORD INC

1307 DIXIE HWY
Elizabethtown

Brown Tony Chevrolet Inc

2935 Brandenburg Rd
Brandenburg

BRYANT'S AUTO MART

650 W STEVE WARINER DR
Russell Springs

COOK'S AUTO SALES

2842 N HIGHWAY 127
Russell Springs

Deskins Motors Co Inc

100 Deskins Dr
Pikeville

Don Marshall Chrysler Center

716 N Hwy 27
Somerset

Dutch's Ford

751 Indian Mound Dr
Mount Sterling

Dwain Taylor Cadillac Chev

1307 S 12th St
Murray

E Z CAR SALES

HIGHWAY 619
Russell Springs

Enterprise Rent-A-Car

6876 Center St

Fannin Toyota

7405 US Rte 60
Ashland

Feezor’s Restorations

510 Florida St
Paducah

Five Star Auto

2556 S Hwy 421
Manchester

FRANKLIN MOTORS

736 W STEVE WARINER DR
Russell Springs

From Car to Finish LLC

451 Hungerford Drive

G & J SALES & RENTALS

3193 S HIGHWAY 127
Russell Springs

G & S Automotive

2927 Louisville Rd
Harrodsburg

Gary Sears Motors

1284 Barnesburg Rd
Somerset

Gateway Cycles

620 N Maysville St
Mount Sterling

GRIDER BROTHERS AUTO SALES

1894 W STEVE WARINER DR
Russell Springs

HILLSIDE MOTORS LLC

16 RICHARDS DR
Russell Springs

HOMETOWN MOTOR CO

1450 LAKEWAY DR
Russell Springs

Hudson Toyota

1055 Crossing Pl
Madisonville

JAMESTOWN AUTO SALES

3135 S HIGHWAY 127
Russell Springs

LAKEWAY MOTOR SALES

2915 S HIGHWAY 127
Russell Springs

LARRY FANNIN CHEVROLET Buick GMC

329 East Main St.
Morehead

LAWHORN FORD SALES

2434 LAKEWAY DR
Russell Springs

Leachman Buick GMC Cadillac

2012 Scottsville Rd
Bowling Green

Lost River Powersports

3108 Nashville Rd
Bowling Green

MAIN STREET CAR SALES

641 JAMESTOWN ST
Russell Springs

Mann Toyota

1811 Us Highway 23 N
Prestonsburg

Mike Smith

2101 Irvin Cobb Dr
Paducah

MINIARD'S AUTO SALES

9292 RUSSELL SPRINGS RD
Russell Springs

O'Brien Ford of Shelbyville

720 Mt. Eden Rd., Hwy 53 So.
Shelbyville

Piles Chevrolet Buick

1240 N Main St
Williamstown

Precision Motorcars Co

5565 Murray Ave

RON'S AUTO SALES

1290 HIGHWAY 910
Russell Springs

S & S AUTO SALES

2118 W HIGHWAY 80
Russell Springs

SELBY'S MOTORSPORTS

HIGHWAY 127 N
Russell Springs

Shore Auto Lease Inc

1913 Atlantic Ave

South I-75 Chrysler Dodge Jeep

9 Taft Hwy
Dry Ridge

STEPHENS CAR LOT

4433 E HIGHWAY 619
Russell Springs

Tom Tom's Auto Sales, Inc.

2803 New Lebanon Road
Campbellsville

TOYOTA OF SOMERSET

4195 S HIGHWAY 27
Somerset

Trice Hughes Inc

111 Hwy 91 N
Princeton

Waller Auto Sales

20754 US 23
Louisa

Walter's GM Automall

505 N Mayo Trail
Pikeville

WALTERS TOYOTA

2655 N MAYO TRL
Pikeville
Russell Springs Zip Codes

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