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To sum up, My wife reversed the charges and won. Later we paid half the above charges in a settlement with collectors.
Price wise, he knocked off as much as he could from the price and beat all his competitiors.
I can't say enough good about this company. He was even careful to include our family members present into his conversations so as not to shut anyone out. He assured us that his goal was not only to make us happy, but to exceed his own expectations of what he believed he could do for us. We had to have him return to change one small item and he was happy to do it, even after the job was paid. What a great guy and company! The other thing I like is he is a smaller family owned business, competing with the big guys and I believe he did better than they would due to the personalized attention we received. I would recommend them to anyone.
Out granite looks beautiful and the measurements could not have fit better.
They did not dry the shower before regrouting and nothing dried. It took me 2 weeks to get them back out here and the new technician had to redo all the work done by his colleagues. It then took weeks to dry and we could not use our shower for weeks.
The were supposed to clean the grout on my kitchen floor and they did a terrible job,..no improvement. They did however remove some of the grout while trying to clean and did not even replace it until I said something to them.
The experience was painful and disastrous. Watch out for their sales people...they talk a good game and do not deliver at all.
My granite, grout and marble are in worst condition than they were before they started. The grout in the shower has loosened and fallen out already.
I will never let them in my house again.
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