Mount Washington Carpet Cleaners

in Mount Washington, KY

Carpet Cleaning Reviews in Mount Washington

D

Rating
I have used
many times over the last 3 years, and have had good experiences until May 2014. I get the same cleaning done each time. The price is always in the $200-$220 range for 5 rooms. Every tech has always been great and did a wonderful job in the past. I recommended them to many people, even stating that while they arent the cheapest, it is quality work. I had moved most items for the cleaning in May, but this tech refused to move ANYTHING (even a small table in the living room). He made me move every single item or it did not get cleaned under. Previous techs had moved light items and cleaned under that area - but not this guy! I did not expect him to move heavy furniture (bed, dressers) but i would expect him to be able to scoot a 5 lb table over! He seemed more interested in selling me every other service they owned than cleaning my carpets. Then, the quote!! I had a discount for being a previous customer, yet his quote was $648!!! Imagine my shock! I told him for that I could just recarpet a couple of the rooms!! So basically, the ONLY thing I got was a basic cleaning - not stain guard, teflon, deodorizer (all things i have ALWAYS done before!) for $301! (Still too high!...). If I had it to do over, I should have just not let him clean. Not to mention the whole house smelled like wet dog (we do NOT have dogs) after. I had vaccumed the floors VERY well prior to him coming. He stopped approximately 5x to try to sell me another service (HVAC, etc). When I declined, he kept on pressuring me! Finally I said I would talk to my husband, to which he said, "well, lets schedule it and you can always call us if we need to move it". REALLY?!?!
I was VERY disappointed, especially since I had used
many times (and had GREAT service!). I sent the company an email a couple of days later through their website (which i always use to schedule and ALWAYS get an immediate call when i schedule) requesting a manager call me to discuss. No call. I called and left a message and another email. Nothing. Needless to say, I am not sure I will use them again. If I do, I would make sure I request other techs who have cleaned our carpets before and NOT the one who came out in May.


- Christy R.
A

Rating
My experiences with them have been terrific. I've used them several times, probably five or six, and recommended several times to my clients as well. They are meticulous. They wear booties, put little plastic squares underneath furniture legs, they are willing to move furniture, and they are excellent at explaining the process of what they do and why they do it. The are the best educated and most polite carpet cleaners I have ever encountered; by far. My experience personally, and on following up with my referrals, is that they are on time and are unsurpassed in their quality of work. They are top notch in both customer service and their product. I cannot imagine a better carpet cleaning company and I love their consistency because I know they will make a good impression on my clients and that reflects positively on me. They are impossible to top.
- Brett K.

Mount Washington Carpet Cleaning Articles

Carpet Cleaning reviews in Mount Washington

C

Rating
I think they could have done a better job. I wasn't really pleased with them because there were still some spots after they left. They failed to remove stains that were there. The whole reason I hired them was to get rid of these two spots, and although they are lighter, I wish they had just said we can't get them out and I wouldn't have wasted money.
- JANICE B.
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All Carpet Cleaners in Mount Washington, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & R Cleaning Service

7500 Zephyr
Louisville, KY

A and S Contractors, LLC

333701 E.890 Rd.
Wellston, OK

A Plus Cleaning

2013 Watterson Trail
Louisville, KY

A+ Cleaning Services

2013 Watterson Trail
Louisville, KY

A-1 Kwik Dry

112 Gentry Crossings Blvd.
Mt. Washington, KY

Absolute Carpet & Upholstery Cleaning

5800 Fern Valley Rd
Louisville, KY

Absolute Cleaning Solutions, LLC

364 Fairview Lane
Shepherdsville, Ky

Adrian Flooring

11204 Meadow Breeze Ln
Louisville, KY

Advanced Carpet Cleaning

3317 Peachtree Ave
Louisville, KY

Advanced Steamway

12111 Greenvalley Dr
Louisville, KY

All Quality Services Inc.

PO Box 197795
Louisville, KY

All Solutions

411 Knobloch Ave.
Jeffersonville, IN

Ann's Chem Dry I

4500 Dakin Ct
Louisville, KY

Another You

9620 Fairmount Road
Louisville, KY

BARRY'S CO

2216 EASTVIEW AVE
Louisville, KY

Braun Construction Services, Inc.

2143 Payne Ave.
Alcoa, TN

Brute Inc.

1717 Rowan St.
Louisville, KY

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

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