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was referred by a family member. She said I "HAD" to try their
Spray tan, VersaSpa.....I was hesitant at first because of the results I got
from Mystic in the past, I swore off spray tans....but I saw my sister-in-law
and she looked natural, not too dark, just a little color and nice glow......so
I tried it 1 week before a wedding(incase it turned out horrible) but I saw
surprised, it looked so natural and I got several compliments.....since I was a
new customer, they gave me a Free one...so I paid $42.00 and got 2
sessions....and used the 2nd session the day before the wedding.
I love it, plus the staff is very knowledgeable, and professional, its not
going into some tanning salons where the girls are still in high school and
have no idea what they are talking about....the young lady that assisted me was
the manager I believe her name was
knowledgeable! The salon has other spa services that she showed me and I
plan on trying at a later date. For me, I love the, no appointment
necessary and the no contracts! AND the cleanliness of the whole salon &
spa. Just an FYI, I referred 2 friends and for everyone I refer I get a FREE
VersaSpa Spray Tan....that’s awesome and I will keep coming back.
A few days prior to my trip I called the number listed in the Groupon twice early in the week and again once
on Thursday, I believe. I called again Friday and spoke to another employee who told me that the tanning person,
and can't answer the phone when they are 'with a client'. I did not expect them to answer the phone, only wanted
the messages I left to be delivered.
I finally gave up and used tanning creme myself, which actually worked quite well.
When i returned from Mexico on
She gave me the same story, that they don't answer the phone when they are working. She tried to talk me into
getting a spray tan then, but by that time I didn't need it, and didn't want to deal with them. She said I could get a refund
of the amount I paid from Groupon or from her. She said she would speak to
the previous day. She said she had not been contacted by
I just am totally bewildered by the attitude and lack of proper business etiquitte and savvy. .I am shaking my head to this day as to why these folks even bother to have voice mail if they erase the messages and don't pass them on. I suggested to both
I have heard via hearsay that this is a chronic problem with this business.
I want to point out that
to make an appointment as the Groupon was due to expire expired three days after
Christmas I did not have time to go to Dallas for the proceedure, even if I wanted to deal with them after all this.
then. I am sorry that their lack of understanding about the way to use voice mail and take a message has left such
a bad impression with me and that since they did not return my calls I was not able to get the tanning I planned on
prior to my trip.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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