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Car Dealerships to Avoid

86

Top Rated Car Dealerships

4

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Over 553 reviews for
Independence Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

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Local Articles in Independence

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

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Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Independence

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Independence, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Barnett's Automotive

3217 South Verity Pkwy

Beechmont Mitsubishi

8021 Beechmont Ave

Car-X Auto Service

9185 Union Cemetry Rd

Car-X Auto Service

3123 Dixie Hwy
Ft Mitchell

Car-X Auto Service

6596 Glenway Ave

Car-X Auto Service

5410 Glenway Ave

Car-X Auto Service - Florence

8225 US Rt 42
Florence

CASEY CARS

11910 MADISON PIKE
Independence

CRONIN DODGE INC

6475 GLENWAY AVE

Cutter's Custom Stitchin Inc

14056 US Highway 50

Cw Coach Sales

7707 Vine St

Deans Autosales LLC

3140 Dixie Hwy

Fiehrer Motors Inc

6720 Gilmore Rd

Frontier Motors

2939 Cincinnati-Dayton Rd

GLENWAY CHEVROLET

6135 Harrison Ave

INNOVATIVE AUTO SALES

5140 JIMMIE LN
Independence

INTEGRITY AUTOMOTIVE

1320 ELLIOTT DR

Jake Sweeney Mazda

95 West Kemper Rd

Joe Kidd Automotive

1065 Ohio Pike

JOSEPH CHEVROLET

8733 COLERAIN AVE

Junk My Car Cincinnati

2700 Highland Ave

JUST SAAB CINCINNATI

6323 MADISON RD

Kerry Chevrolet-Hyundai

7500 Alexandria Pke
Alexandria

KERRY TOYOTA

6050 HOPEFUL CHURCH RD
Florence

Kings Mazda

4544 Kings Water Dr

KINGSWOOD CHRYSLER PLYMOUTH

4486 KINGS WATER DR

LANDEN MOTORS

3260 MONTGOMERY RD

Lebanon Ford

770 Columbus Ave

Lexus Rivercenter

633 W 3rd St
Covington

McCabe Motors Inc

8655 Old Kellogg Rd

McCluskey Automotive

8525 Reading Rd.

McCluskey Chevrolet

9673 Kings Automall Dr

MIDDLETOWN FORD

1750 NORTH VERITY PARKWAY

Midwest Auto Store

166 Weaver road
Florence

MIKE CASTRUCCI FORD

1020 STATE RT. 28

Mike Castrucci Ford-Alexandria

7400 Alexandria Pike
Alexandria

Mt. Orab Ford

480 W MAIN ST

NORTHGATE VOLKSWAGEN

8810 COLERAIN AVE

OBRIEN AUTO SALES

192 N MAIN ST
Walton

P & R AUTO REPAIR

21 E 4TH ST
Covington

Performance Toyota

5676 Dixie Hwy

PETE'S AUTO SALES

2006 CINCINNATI DAYTON RD

PHILLIPS USED AUTO SALES

1619 STATE ROUTE 28

Piles Chevrolet Buick

1240 N Main St
Williamstown

Pleasant Ridge

5610 Ridge Ave

Precision Motorcars Co

5565 Murray Ave

Quik's Auto Sales, LLC

2150 State Route 28

Rosewood Auto Sales

5221 Dixie Highway

Seven Hills Motorcars

9213 Blue Ash Rd

Shore Auto Lease Inc

1913 Atlantic Ave

Superior Acura

5555 Dixie Hwy

SURBER'S SERVICE , INC.

8015 BURLINGTON PIKE
Florence

TEGTMEYER'S TRAILER SALES INC

7970 N US HIGHWAY 68

THEIS MOTOR CO

9011 READING RD

Thomas and Sons Automotive

7984 CINCINNATI DAYTON RD

Unique Auto Concepts

6355 Germantown Rd.

USA CHOPPERS

607 SOUTH STATE STREET

VOSS TOYOTA

2110 HELLER DR

Voss Village Cadillac

650 Miamisburg Centerville Rd

World Class Auto Detailers

John Nolan Business Center, 3251 Highland Avenue

WULLENWEBER MOTORS

24149 Ester Ridge Rd

You Save Auto Repair

1042 Russell St
Covington

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