Grethel Auto Repair

in Grethel, KY

115
Auto Repair are
in Grethel

70
Auto Repair in Grethel
are top rated

A
Rated by
kathy N.
"These are the most professional people! They have their act together. From start to finish they let me know the progress of my car. The work was done correctly the first time. The customer" service goes above and beyond what I could've or would've expected. They let me know that they had to find some unusual clips and they also let me know when they found them and gave an estimate at what time the car would be finished and they also called to let me know that it was done. The one gentleman even offered to stay a little later if I couldn't make it before they closed. They are set up with Enterprise Rent a car and the drop off for the rental was right at their building. It was a very smooth transition from start to finish!
A
Rated by
Lauren S.
"Paragon provided superlative customer service, care and workmanship on my car. A process that is usually dreadful was made so easy and seamless by the team at Paragon. There is even" an Enterprise Car rental location to make dropping off the car for repairs even easier. I wouldn't go to anyone else.
F
Rated by
Eric K.
"Our vehicle was struck while my wife was backing out of a parking lot, denting the driver's side door. We took it to
as our insurance company has a deal" with them where they handle all the billing directly. As it turns out, so did the other party's insurance company, and their insurance company picked up the bill due to it being deemed their fault. As a result, I cannot rate the price of
as we did not pay ourselves. The initial visit went well in the middle of
(
19th, 2014 or there about). The representative was polite, and they agreed to repair our car. They couldn't tell immediately if they could repair the door or if it would need a replacement, as they couldn't tell if the beam inside the door was damaged. It turns out it was, and so it took about a week for them to get a new door in, paint it, and install it. This portion of the work went well. At this point, we had made three visits to their location. The first for the initial assessment, the second for the drop off, and the third for the pick up. Then the trouble began. My wife picked up the car and immediately noticed the power mirror no longer functioned.
immediately asked her if it had been working previously. I'd used it around a week ago, so it had been working.
then said they would talk to the insurance company and see if they would cover it. Otherwise, we could discuss repair options. I do not know if they would have been intent on charging us, but seeing as the entire door had to be replaced, it seemed very likely to me that the electronics for the power mirror also could have been damaged. Fortunately, after some time passed,
contacted us and told us the other insurance company would replace the mirror. They ordered the mirror, and we waited for them to contact us to let us know they received the mirror. A couple weeks went by, and we then contacted them. They informed us they'd received the mirror and had meant to contact us, but had not. I let them know I'd speak with my wife about scheduling time, and it took us a little longer than usual to figure out a decent time, but we got the car to them around a week or so later to install the mirror, making it our fourth trip to their location. They installed the mirror in about half an hour. My wife discovered, upon my bringing it to her, that the mirror had limited range. I timed the two mirrors, the passenger and the driver mirror. The passenger mirror took about 10 seconds to go all the way from one side to the other. The newly installed mirror took about 4 seconds. Physical masurements of how far they could go confirmed that
had installed a defective mirror, indicating they did not fully test the mirror before they put it on, once they hooked up the electronics, or when they had fully installed it on the car. I contacted
and they sounded skeptical when I explained the issue. They suggested I push the mirror lightly so it went back onto it's tracks, as it was explained to me. My wife and I tried this, and it did not function properly. I then took it back to
, marking my fifth visit, and they tested it and found it was, in fact, defective. They agreed to order us a new mirror and that they would contact us when it was ready. This was our fifth visit. The mirror arrived, and
called us on a Monday to let us know that they just had to paint it and they would contact us when it was painted. I called them that Thursday to check on the status. The manager I spoke with said it was on the painter's desk and that he could go check on it and then call me back in approximately 15 minutes. I never received this callback. I called again the following Moday and was told that the mirror was still on the painter's desk and that he would paint it "whenever he next paints that color". This offhanded approach was very unprofessional, given that it was now October and the initial accident happened in
. We then agreed to schedule an appointment for that Friday to have the mirror installed. The mirror was installed on Friday, October 17th, and is now fully functional. The management was always polite, however the quality control was extremely poor as we had a bad mirror installed twice on our vehicle, which was something that should have been caught by their testing. The first instance should have been caught when they initially put the door on and the second instance should have been caught by more sufficient testing procedures when they installed the second (and faulty) mirror. Once the door and functional mirror were installed, they worked fine and the quality was fine. However, their poor follow through and failure to return phone calls coupled with insufficient testing means that the
Prairie location, along with any of their other locations, will not receive any positive recommendations from us to our family and friends in the Twin Cities area.

Local Articles in Grethel

Auto Repair reviews in Grethel

A

Rating
I was out of town when I damaged my car. I didn't realize when I backed out of a driveway that I bent and caused to loosen some of the front end of my car. The next day, back home, I stopped there to see if they could repair it -- after reading a review here on Angie's List. They had me come in the very next day and drop off my car. They were knowledgeable and professional. They offered to pick me up/take me home if I needed. I was informed how much time it would take and how much it would cost and they were true to their word. I was advised as to what I needed to look for after the repairs in case I had some unnoticed leaks, etc. I am extremely pleased with their work and highly recommend them.
- Irene C.
C

Rating
Abra/
Grethel Auto Repair Provider Name Locked
was very professional in all of there interactions with me. I have no complaint able the communication on the work taking over a month to finish. It just seem like they were taking on too many jobs at one time and didn't have enought staff to complete them in a timely manor. The work to my car was acceptable from a repair and paint stand point. However, my car was a total mess. They cold have at least vacuumed out the dust and other particles that got in during the repair. I even found a random black towel I think they used to drap around the back indo in my back seat. My car was only 1 1/2 years old at the time and I take the time to keep the interior extremely clean. I think they would do better work if they had enought staff to keep up with the work. I overheard a few employees talking about the lack of staff to the amount of business so I know this was the main issue.
- Ryan N.
A

Rating
Grethel Auto Repair Provider Name Locked
gave me my initial estimate and handled the return of the car when the job was finished. He was very professional both times we met. His estimate was well below that of others in our area that came up on my Angie's List
Grethel Auto Repair Provider Name Locked
. I was a bit leery of the bid, but decided to trust the other reviews on Angie's List. I'm glad I did, because the work was very well done and saved quite a bit of money. The repair was indistinguishable from the rest of the car. I was very pleased with
Grethel Auto Repair Provider Name Locked
's professionalism and the job his shop did on my car. I would definitely use them again and highly recommend them.
- Dietmar A.
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Rating
Jaw dropping work. Our 2003 Honda CR-V is black and after eleven years that color and surface on a car shows everything. I wanted to have the car detailed to sell. There were multiple small surface scratches all over the vehicle that disappeared. The alloy wheels, though not in bad shape, looked new after they cleaned them. Marvelous work and the price was right.
Grethel Auto Repair Provider Name Locked
and his son including other employees that I had contact with were extremely professional. ALWAYS courteous and very accommodating to my schedule. I couldn't be happier with the results.
- Leonard M.
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Rating
Grethel Auto Repair Provider Name Locked
and
Grethel Auto Repair Provider Name Locked
did a great job. I had a small door
Grethel Auto Repair Provider Name Locked
removed, some pretty bad looking scratches buffed out and then an exterior detail and car polish done. I will definitely use them again. Good prices, excellent work and just good people. I highly recommend Superior!
- Arthur G.
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Rating
Pleasant to work with, nice work repairing damage after our Subaru Outback got rear-ended. Took care of all the insurance communications. Did not grade on cost since the (at fault) insurance paid. Highly recommend and would use again if ever needed.
- Chandra M.
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Rating
Grethel Auto Repair Provider Name Locked
is Da Bomb!!!! Professional and cared about the quality of work and cared about his customer. My mother had damaged to her Scion xB and
Grethel Auto Repair Provider Name Locked
was awesome. Keep us in the loop of progress and too care of everything! HIGHLY RECOMMENDED!!!
- Renee C.

All Auto Repair in Grethel, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

460 Auto Repair

2961 E Shelbiana Rd
Pikeville

A AUTO CITY BY WRIGHT'S 210

196 LEE OAK DR
Hodgenville

AAMCO Transmissions

2601 Greenup Ave
Ashland

ADVANCE AUTO PARTS

1404 Highland Ave
Carrollton

ALLEN'S TOWING AND RECOVERY

495 south fourth st
Danville

AutoZone - Paintsville

237 N Mayo Trl
Paintsville

B & M Wheel Alignment

1470 Gordon Hill Pike
Corbin

B A's Automotive Service Inc

818 S 3rd Street
Paducah

Bailey's Auto Care Center

240 Evans Dr
Mount Sterling

BEN WARD'S TOWING

518 LEAVETTE AVE
Leitchfield

Big O Tires LLC

773 W Main St
Lebanon

BOB SWOPE FORD INC

1307 DIXIE HWY
Elizabethtown

BR Retreading

1037 W Main St
Glasgow

Brown's Service Station And Towing

2282 Lakeway Dr
Russell Springs

Camargo Transmission Repair Inc

2355 Camargo Rd
Mount Sterling

Central KY Tire Inc

912 Greensburg St
Columbia

Clark Akers Wrecker Service And Body Shop

6730 Robinson Creek Rd
Robinson Creek

Cox Construction

2067 Crooked Creek Rd
Berry

Crawford Tire

20 Walton Mountain Ln
Hazard

Cummings Towing & Recovery

6541 Kentucky 227
Worthville

Custom Wheelz N' Tires

101 E Madison St
Franklin

David's Tire Center & 24 Hour

1431 S Wilderness Rd
Mount Vernon

Dougs Tire Ctr Inc

78 7th St
Shelbyville

Dry Ridge Toyota Scion

9 Taft Highway
Dry Ridge

Fannin Toyota

7405 US Rte 60
Ashland

Fast Eddie's

286 Ky-319
Belfry

Firestone Complete Auto Care Store

1323 Central Ave
Ashland

Firestone Complete Auto Care Store

866 Broadway Ave
Bowling Green

Floyd's Wrecker Service

280 Old Whitley Rd
London

G & S Automotive

2927 Louisville Rd
Harrodsburg

GANTS COMPLETE AUTO

700 BLACKJACK RD
Franklin

Geek Squad - Best Buy

1875 CAMPBELL LN
Bowling Green

Geek Squad - Best Buy

5101 HINKLEVILLE RD
Paducah

GOFORTH'S 24 HR TOWING SVC

115 Thurman Robinson Ln.
East Bernstadt

Graddy's body Shop Inc.

P.O. Box 195
Earlington

GRANT TREADO COLLISON CTR

121 PARKERS MILL RD
Somerset

Grayson Tire & Service Center

1101 S State Hwy 7
Grayson

Grease Monkey - Murray

102 S 12th St
Murray

Green River Automotive

205 E Columbia Ave
Greensburg

Hardaway's Body Shop

1820 Midland Trl
Shelbyville

HARLAN AUTOMOTIVE

408 N 4TH ST
Murray

HARRIS WHEEL ALIGNMENT INC

1127 S MAIN ST
Corbin

Harvels Construction & More LLC

297 Powell Branch
Tram

JEFF'S AUTO BODY

2550 CLARK LINE RD
Paducah

Jim Crass's Auto Parts

227 N Jefferson St
Clinton

Joe Brown Autobody Repair

1154 Russell Rd.
Columbia

Ken Towery’s Autocare

1000 Hustonville Rd
Danville

Ken's Auto Repair

936 ky rt 777
Langley

KENTUCKY AUTO SERVICE

520 Ash St
Erlanger

Kevin's Kar Kare

753 Augusta Chatham Rd
Augusta

L & L BODY SHOP

875 BROADWAY ST
Brandenburg

LARRY FANNIN CHEVROLET Buick GMC

329 East Main St.
Morehead

Lawless, Dr. Jay

895 Wilkinson Trce
Bowling Green

Mc Kinney's Tire & Svc Station

275 E Main St
Mount Vernon

Mcgown Tire & Service Inc

1740 Campbell Ln
Bowling Green

MEADOWS LARRY BODY SHOP

937 JEFFERSON ST
Paducah

Mike Boehmann

11514 Pleasant Ridge Rd
Utica

Montway Auto Transport

1400 E. Touhy Ave.

Move My Automobile

5573 Bryan Drive

MTW Tire

100 Diederich Blvd
Ashland

Nethery Body Shop

300 East Main St
Shelbyville

O'Brien Ford of Shelbyville

720 Mt. Eden Rd., Hwy 53 So.
Shelbyville

Pat Cassady Wrecker & Repair

523 STATE ST
Bowling Green

Perry County Tire

116 Village Ln
Hazard

Piles Chevrolet Buick

1240 N Main St
Williamstown

Plaza Tire Service

3033 Irvin Cobb Dr
Paducah

Plaza Tire Service

395 Ash St
Benton

Plaza Tire Service

1102 Paris Rd
Mayfield

Plaza Tire Service

2854 Lone Oak Rd
Paducah

Prather Towing- 24 Hour Service

44 Clinton Dr
Morehead

Precision Motorcars Co

5565 Murray Ave

Pro Tire Exhaust

7734 1/2 N Mayo Trl
Pikeville

Professional Tire & Lube

102 W Green St
Princeton

rays rapid roadside service llc

2014 foutain
Flatwoods

Red's Auto and Tire

9333 Dysart Way
Crab Orchard

Reed'S Tire & Automotive LLC

75 Kit Cowan Rd
Somerset

Reliable Carriers Inc

41555 Koppernick Rd

Ron's Muffler

639 S Fourth St
Murray

Russell County Tire

2347 E Hwy 80
Russell Springs

Scott Auto Body

8569 State Rte 132 W
Clay

Shane Mosley's Body Shop

1114 Sallys Branch Rd E
London

SHANNON'S EAST END TRANS

1410 GILLOCK RD
Carrollton

Shipley's Chevron

1248 Center St
Bowling Green

Sikes Tire

1781 Campbell Ln
Bowling Green

South Broadway Collision Center

422 Angliana Ave
Lexington

South I-75 Chrysler Dodge Jeep

9 Taft Hwy
Dry Ridge

STEWART & STAFFORD TIRE

551 N MAYO TRL
Pikeville

Taylor County Tire Sales Inc

127 S Columbia Ave
Campbellsville

The CAT Rental Store - Dry Ridge

215 Meeks Rd
Dry Ridge

The Mechanic

PO Box 182
Murray

Tire Discounters

13 Taft Hwy
Dry Ridge

TODD'S AUTO REPAIR

317 BRADSHAW ST
Shelbyville

Tom Tom's Auto Sales, Inc.

2803 New Lebanon Road
Campbellsville

TOYOTA OF SOMERSET

4195 S HIGHWAY 27
Somerset

Treadz Tire Center, Inc

510 Knox Street
Barbourville

Walmart

1801 Elizabethtown Rd
Leitchfield

Walmart Tire & Lube Express

60 S Stewart Rd
Corbin

Walter's GM Automall

505 N Mayo Trail
Pikeville

West Automotive

2122 Frankfort Rd
Shelbyville
Grethel Zip Codes

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