Frankfort Trash Removal

in Frankfort, KY

Frankfort Garbage Collecting Articles

Garbage Collecting reviews in Frankfort

F

Rating
Horrible service. My agreement with the company was twice a week; Monday and Thursday for trash removal. My trash has been sitting outside waiting since Thursday...its Monday now. We'll see if they actually show up today. They never answer their phones either, I've tried several times. Horrible service, horrible customer service, horrible company. My neighbor said they sent her a letter saying they now only show up on Mondays. I never got a letter nor was the price of my service adjusted. I pay for twice a week, I want my money back.
- Megan D.
A

Rating
I was very impressed with this provider. They called me to let me know they had a minimum charge and give me an opportunity to go with a less expensive service since they would be coming to Grand Prairie from
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. They told me their minimum and I told them I still wanted them to come out because just the fact that they would be up front with me in the first place was refreshing. They confirmed the appointment twice before coming out and then called when they were en route. Three clean-cut guys arrived in the CHHJ truck wearing their CHHJ shirts. They were very polite and professional. They spent about 1.5 hours cleaning out the attic for me and although it was probably pricier than some would like to pay, it was very important to me that I feel safe with whomever was there - and I did.
I would definitely use them again.

- Rhonda L.
A

Rating
Office professional booked the drop and delivery of a mid-side dumpster. Very accomidating to our hectic schedule. Driver was careful unloading and loading the dumpster. Checking with me if location was ok and informed me of other services.
Overall excellent experience.
- Doreen O.
C

Rating
This is my second full year as a customer of
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. I switched to them because they seem to be the only trash hauler in my area that offers combined recycling. I'm disabled and can no longer sort or haul recycling. They show up every week. That's about the best I can say about them. The emptied recycling cart is often left in the street or
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in the middle of the driveway, blocking entrance to the driveway. The trash crew will actually remove items from the trash cart and throw them on the ground; apparently, there are items they don't accept, but I've never received a list of taboo items. Any item that's too large for a trash can incurs an extra charge and must be paid for in advance. Usually $9 for each item. The office only accepts credit cards and yet they charge an extra fee for using a credit card! Driver takes several weeks to figure out which items have been paid for and office is completely unresponsive, bordering on rude. It took SIX WEEKS to pick up one item after I'd paid for pick up. As soon as another hauler switches to combined recycling, I'm done with these people.
- Kay S.
F

Rating
As everyone probably already knows, this company sucks. I made the mistake of switching to them because they would be $5 cheaper a month than my current service. In the year and a half I used their service, the men on the truck would leave bags in the container and always they were the smelly ones. I just dealt with it as my trash day was on Fridays and you can't contact anyone over the weekend. The last straw was when one Friday they didn't bother to pick up my trash. I then sent an email to cancel. When called, I was told my trash day was Wednesday. I said since when and they said it had always been. Stupid business if you ask me since EVERY neighbor on my street with
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has they trash day on Friday. Hmm.. no wonder they are always wanting to raise rates to pay for rising costs of fuel. They agreed to cancel and waive termination fee. Then, they don't cancel, try to charge me a late fee and when I complained, removed the late fee and are now charging me the termination fee.
- Michelle T.
A

Rating
I called on Saturday afternoon and he came by first thing Monday morning. They loaded everything quickly.
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and his crew were very professional and did exactly what we needed. I will definitely use his services again.
- Kate M.
A

Rating
They went beyond the limits of the original deal. In order to get a range out of the house they had to remove a door, which they did and replaced afterwards. Very professional. Showed up right on time. Did the work.
- James B.

All Trash Removal in Frankfort, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ALLIED WASTE SVC

2157 HIGHWAY 151 RD
Frankfort, KY

Custom Home Services

803 Larry Ct
Winchester, KY

M & M Sanitation

451 Conway Ct
Lexington, KY

Wildcat Moving LLC

545 Severn Way
Lexington, KY

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