Frankfort Trash Removal

Frankfort, KY

Frankfort Garbage Collecting Articles

Sample Reviews

A

Rating
I requested information from
Frankfort Trash Removal Provider Name Locked
through an online form on Angie's List. I received a response from
Frankfort Trash Removal Provider Name Locked
within minutes which I greatly appreciated. We exchanged a couple of emails and scheduled a morning pick-up between 10 and 11am. I also read on his site to ask about a $69 special. He told me that pertained to anything left outside that weighed 150lbs. or less and that my refrigerator qualified. Because the refrigerator was in my garage, my husband and I had no trouble pushing it out into the driveway.
Frankfort Trash Removal Provider Name Locked
arrived at my home right on time and maybe even a little before schedule. He was very professional and did a great job in every way.
I would definitely recommend
Frankfort Trash Removal Provider Name Locked
to anyone in need of trash removal.
- Judith R.
F

Rating
We had used this company since 2011 and was satisfied with the weekly trash service. They picked up both trash and recycle goods individually every week. I really had no complaints until today when I got an automated phone call from Waste Management that indicated they were now our waste management company.
We had moved to Waste Management years ago when a local trash collection company went under and there really wasn't any other choice in our area. Our experience with Waste Management was very poor. Their trucks were notorious for leaking fluids (oils) down the streets, they were not pleasant to talk to over the phone and worst of all, they increased prices very regularly. We ceased doing business with Waste Management because of those issues, and luckily a couple of other waste management companies had started doing business in our area.
Today, without any customer notice from
Frankfort Trash Removal Provider Name Locked
, we learned that our account has been sold to Waste Management. I contacted
Frankfort Trash Removal Provider Name Locked
and was told "oh, sorry, yes we are not going to service your area anymore, but you can call Waste Management to find out more". That went over like a "lead balloon" and I advised the person on the phone that this behavior from a company was unprofessional and very poor customer service. I also informed him that their decision to sell off my account to Waste Management (without my permission or any advance notice) was not something that was going to stay that way. We have quite a few competing waste companies in our area today as alternatives to Waste Management.
In the past, I would have recommended
Frankfort Trash Removal Provider Name Locked
as a trash company. Today, I wouldn't suggest buying a toothpick from them. If they ever decide to re-enter the
Frankfort Trash Removal Provider Name Locked
in our sub-division, what they just did would prohibit my giving them any business in the future.
Frankfort Trash Removal Provider Name Locked
is a trash company that ultimately treated the customer like garbage...
- WILLIAM W.
F

Rating
Cancelled service 2/4/2014 and company continued to send bills and collection agency notices, without responded to three written requests for an explanation (as I was sure I'd paid all fees due through 2/4). Company said their policy was to bill for service for the remainder of the "service period"....meaning the entire month of February, and justified billing for "service not provided" as the explanation was listed on the back of the bill. They didn't explain this to me when I called to cancel -- if they had, I would have kept the service through the end of the month. Additionally, they added a fee to pick up their container....$10 or $15....this was never explained to me either , nor was it agreed to in my original contract/agreement. Bottom line -- they sent payment demand notices that threatened to send the bill to a collection agency -- and I didn't want a
Frankfort Trash Removal Provider Name Locked
on my credit report, so I paid it. There are other locally-owned trash hauling companies -- that are much more ethical, customer-service oriented, and lower priced!
- Michael H.
F

Rating
Frankfort Trash Removal Provider Name Locked
insisted on being paid upfront, but he never finished the job! Also, he did not show up when he promised, and he does not answer the phone now that he got his money. He also left a pile of leaves and he took my rake and stole a 50lb bag of fertilizer! I would not hire this man again.
- Jenny H.
A

Rating
I gave a B on price, but maybe I am not up on the current cost of things. I also was not pressured to accept the bid. This certainly is an excellent service that helps out college students.
Frankfort Trash Removal Provider Name Locked
and
Frankfort Trash Removal Provider Name Locked
were punctual, friendly and professional. They move several pieces of furniture and a large area rug. I would use them again.
- Elizabeth M.
A

Rating
Aside from fair cost of their services, I feel I should commend
Frankfort Trash Removal Provider Name Locked
on their customer service as well. They've been providing us refuse removal since they took over Red Arrow a short while back. Our property recently under went a large project which displaced our dumpster for roughly a month. I had to call the office several times concerning the temporary placement of the dumpster and the new permanent placement of the dumpster in addition to a few other logistical details. Aside from being able to talk to a real person every time, each one of them represented
Frankfort Trash Removal Provider Name Locked
exceedingly well, especially
Frankfort Trash Removal Provider Name Locked
and
Frankfort Trash Removal Provider Name Locked
.
If you are looking to switch up your utilities services, I strongly suggest you check out if
Frankfort Trash Removal Provider Name Locked
's can be of service to you.
- Luke B.
A

Rating
We have used
Frankfort Trash Removal Provider Name Locked
for a number of years now. Everytime I have interacted with the employees, I have been treated with courtesy and respect. On
Frankfort Trash Removal Provider Name Locked
4th, I forgot to put out the trash (thinking that because it was a holiday, they weren't going to pick up). The gentleman working for
Frankfort Trash Removal Provider Name Locked
that day actually came and rang my doorbell to ask if we had trash that day. LOVE this company.
- Heather M.
F

Rating
We have had Waste Mngt. since 2008. We moved to
Frankfort Trash Removal Provider Name Locked
Arizona, Waste Mngt. transferred our service to our new address. They missed us two out of six times to be picked up. When I called the day after they missed us, I was told they would pick it up that day. Never showed up. Called them again, this time they said the driver stated the can was not out. The can does not get moved from the spot they put it. They said it would be a couple of more days before they would come & do the job they were paid in advance for. So I FIRED them on the spot & had another trash service 10 minutes later. When I said I was going to a different Trash service, they said "OK".
- Michael M.
A

Rating
Frankfort Trash Removal Provider Name Locked
was excellent. Second time using them.
Frankfort Trash Removal Provider Name Locked
- believe that was his name - sorry if incorrect - contacted me promptly, arranged a pickup time, called me day before to confirm appointment. Called me on morning of service date to see if they could come earlier due to a cancellation, showed up on time and we did a walk-through review of items to be removed. They were pleasant, professional, loaded everything efficiently, cleaned up debris and provided receipt. Couldn't ask for more. I would highly recommend this company.
- Edward G.
F

Rating
After over 2 months of service with Republic, I couldn't be more frustrated. My garbage &/or recycling have been missed (not picked up) consistently every week. Therefore, I've had to call every week. When doing so, one is placed on hold for a very long time or transferred to an automated service in which one can leave the usual details of the problem (waste not being picked up, address, phone #, etc.).
Either way, I've been extremely disappointed - the people I've talked to sound very sincere and helpful and assure me that my recycling will be picked up the next day. The next day comes, it's not picked up, and I go through the process Again.
There have been two weeks in which I called Every day of the week, told the recycling will be picked up, and Still no service... every day a phone call and assured of service... every day disappointed by no service.
I've been told twice that the supervisor has been informed and that they are making sure that my house is on the route. I've also been transferred to customer support (didn't get to talk with them) and left a message explaining my service experience.
Unfortunately, I've already pre-paid for 3 months of service and signed a 2 year contract. :-( The garbage has been picked up consistently the last 4 weeks, recycling has been Missed the last 3. I was told this week that my recycling will Now be picked up on a different day than my garbage. .. not ideal, but it would be great to actually get service.. fingers crossed.
I would highly recommend reading the other reviews and finding a more reliable service provider.
- David S.
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All Trash Removal in Frankfort, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ALLIED WASTE SVC

2157 HIGHWAY 151 RD
Frankfort, KY

Custom Home Services

803 Larry Ct
Winchester, KY

M & M Sanitation

451 Conway Ct
Lexington, KY

Wildcat Moving LLC

545 Severn Way
Lexington, KY

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