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"They showed up the same day I called, gave me a $10 Angies List discount and cleared 100 feet of waste line. When the waste line backed up again the next month," they came back and found another clog beyond the original clog. Again they showed up the same day that I called and because it was a "re-run" there was no charge. Amazing service at a fair price. Very prompt and courteous.

-Rodney B.

"They used cheap parts and they did not check their work so it started leaking right after they left. They also tracked in mud on our carpets. Did not apologize for what happened.

-Mark F.

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Local Articles in Florence

main sewer line

What are the warning signs of a main sewer line clog?

Highly rated plumbers describe the warning signs that your main sewer line is clogged, provide tips on unclogging the line, and explain how to avoid scams.

A clogged sewer or drain line can be a major headache, but so can falling victim to a scam. (Photo courtesy of Angie's List member Valerie M. of Cleveland Heights, Ohio)

5 ways to avoid a sewer repair or drain cleaning scam

Don't fall victim to a unnecessary service or sewer or drain cleaning scam. Here are five ways to help avoid becoming a victim.

Angie's List
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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Leaky plumbing messy area under the sink
Plumbing, Plumbing - Drain Cleaning

It's a good idea to get to know a good plumber before you have a plumbing emergency. Also, watch out for these red flags of possible plumbing-related scams.

Angie's List member Ronald C. of Roseville, Mich., had to install a new drain pipe after tree roots grew into the old pipe forming a clog.
Plumbing - Drain Cleaning

How often does a sewer drain need cleaning? Angie Hicks responds to a member who wants to know if sewer drain cleaning should be done regularly or as-needed.

(Photo courtesy of Angie's List member Michele P. of Fresno, California)
Plumbing, Plumbing - Drain Cleaning

Does your toilet gurgle? Are you hearing a "glug glug" sound? Have it checked out; a noisy toilet often signals a blockage in your residential plumbing system.

Angie's Answers


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services
The simple answer is ,"No!" The only way to effectively clean grease and scum from a drain line (or a neighborhood, jk) is with high pressured water. The machine they use is called a Jetter, many drain cleaning companies have them.
Do you know the age of the existing valve?  Are you sure the existing valve is a ball valve and not a gate valve?  Gate valves notoriously fail after prolonged periods of being either open or shut.  The rubber washer breaks down or gets mineral build up on it and then it won't shut off.  Whether the valve is bad or not it's a lot cheaper to replace it while he's got the area dug up and working on those connections than having him return to dig it up and pull it all back apart again due to a leaking valve.  The valve will run around $20 and the pipe isn't much either (price depends on the type of pipe).  Labor is an few minutes so he likely isn't charging you any more in labor costs to put the new valve in than he would to do the rest of the work anyway.

Like Vern said, he has a minimum amount he has to charge to cover his costs and still make money.  Being a contractor of any sort is not cheap with all of the government regulation, higher fuel costs, tool costs, etc.  It probably costs him at least $200 a day just to be in business if he's a self employed independent.  More for someone with a shop and answering service, etc.  Most plumbers around here are going to charge at least $100/hour with a minimum charge.  It'll probably take him 2-3 hours to install everything so he's really not out of line.  You might be able to find someone a little cheaper but check their reputations.

Todd Shell
Todd's Home Services
San Antonio, TX

Drain Cleaning reviews in Florence


Florence Drain Plumbers Provider Name Locked
called me back and I explained the problem, he suggested I try a
Florence Drain Plumbers Provider Name Locked
fix, which I did, and it worked. I offered to pay him for the advice and he told me that he was simply happy to help, no payment needed. So I asked the name of his favorite charity, and I wrote a modest check out to them, a donation in
Florence Drain Plumbers Provider Name Locked
name, to express my gratitude. An honest tradesman.
- Edwin R.

Soso. When they got here, they wanted to give me a big pitch of what all they could do and it was expensive. When I indicated I wanted to think about it and not sign the contract right away, the guy became real rushed and indicated he wanted to leave.
- Ron M.

They have been out for us a few different times. Everything was good with them. The first time they came out to repair the shut offs for my washer and dryer. I also then had them put in a bigger water heater. I have used them also for power jetting out my drain system. They have done a good job and I would use them again.
- Michael N.

Florence Drain Plumbers Provider Name Locked
Service called ahead of time to notice me of the delay in scheduled service; about 30 minutes. The technician worked for about 1½ hours. His progress was blocked about 30 ft. in due to massive roots in the pipe. He pulled some out but could not continue. Another technician came in for a camera inspection and offered solutions such as high pressure sewer jet and trenchless sewer repair. Both of the technicians were very nice and took time to explain the situation. I asked for an estimate to be sent by E-mail, but I never received it.


Florence Drain Plumbers Provider Name Locked
, the plumber came out and looked at the job needed and implied it could be a longer job and quoted $250. Told him that seemed a lot of money for a relatively
Florence Drain Plumbers Provider Name Locked
job. He immediately reduced the price to $225, but said that was a low as his boss would let him go. Figuring that was still high, I then estimated what a regular plumber,
Florence Drain Plumbers Provider Name Locked
's Plumbing charges, seniors $85 hour, I then estimated that his job could be no more than 1 1/2 hour of labor, plus parts which he quoted $60 - could be nor more than $190 but offered him $210 which he quickly said YES to. He was finished in 20 minutes, which means that he charged $150 for a 20 minute job. I asked him for an detailed invoice in which he then wrote parts of $70 not the $60 he quoted 20 minutes earlier. Even during his repair and after he kept looking at his phone for the next job he was going to and even told us how big that job was going to be. When I questioned him why so much for the labor, even at an hourly rate of $150 which is high, he said that they charge per job and not the time involved - that they have a lot of trucks that they have to pay for. I paid him and contacted the supervisor
Florence Drain Plumbers Provider Name Locked
, who stated that they charge by the job and that's it. Buyers beware of companies who give "free" estimate. The plumber, in this case, came out, gave a very high price making it sound like a big job and if you question the high price, they do not hesitate to drop it to make it look as though one is getting a good deal if you do it right now. This may be not a large amount of money, but on percentage basis, I figure that I overpaid by more than 30%. From now on, I will use
Florence Drain Plumbers Provider Name Locked
's Pluming again and never fall for a "FREE QUOTE" ploy again.

- Rosemarie S.

We called
Florence Drain Plumbers Provider Name Locked
on a hot water heater issue late one evening and described the problem. He said he could come out the next morning, but said "B, you are handy. here is the likely problem and by doing XXX you could fix it" He was right of course and it took me about 15 minutes (and no cost) to do the repair. Another time one of our tenants called to say there was no hot water. He sent someone out a couple of hours after contact and replaced the malfunctioning part and sent me a bill that was way below what one of the big guys would have charged. GAs leak at one of our condos, immediate response and repair. The major. complete change remodel to our master bath (moving walls, tub and shower, Neorest toilet (built in bidet with electric heaters and with remote control) was done while we were away; we had no worries because it was
Florence Drain Plumbers Provider Name Locked
. The new several hundred pound (?400) jacuzzi tup (two person, two motors probably 8 or more plumbing connections) had to be brought up stairs and dropped into place with all pre-installed pipes perfectly lined up- for
Florence Drain Plumbers Provider Name Locked
no problem.
- Robert E.

Florence Drain Plumbers Provider Name Locked
was very punctual, and it only took him about 20 minutes to snake
Florence Drain Plumbers Provider Name Locked
and resolve the clog. It clogged the night before around 9/10, and they answered the phone and scheduled their visit for the next day around noon. WE really appreciated that they were very responsive. We might use them in the future. I was a little surprised by how much it cost simply to snake
Florence Drain Plumbers Provider Name Locked
, but in an emergency situation, I'm simply glad to have it resolved.
- Meredith S.

Had our previous service call in their database. Responded to our call at 7AM. Called to confirm and dispatcher kept us informed of the technicians approx. arrival.
Florence Drain Plumbers Provider Name Locked
Florence Drain Plumbers Provider Name Locked
were courteous and spent a great deal of time reviewing the best way to avoid issues in the future.
- david F.

All Drain Plumbers in Florence, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

25th Hour Associates

4725 Walton Creek Rd

A Expert Rooter Inc

8433 Holiday Hills Dr

Aaron-Andrew's Septic

2635 Pringle Rd




1009 Crescent Dr

Beckler Plumbing Co

3860 Meadowlark Ln




1950 Waycross Rd.

Call Tim Ryan Inc

9649 Crestfield Dr





Cincinnati Handyman Services LLC

P.O. Box 76361
Highland Heights

D&D Construction

752 shay ln


4215 Beechgrove dr

D.C. Plumbing

4215 Beechgrove Drive


Ft Mitchell

Discount Rooter

2921 Harkie St

Dowers Plumbing LLC

7101 Wesselman Rd

DuPont Plumbing

2604 Alexandria Pike




125 Electric Ave

Flow-Rite Plumbing

653 Arlington Ave

Geiler Home Services

6561 Glenway Ave

Gib's Plumbing

432 Ridgelawn Ave

Gil Ruehl Plumbing

5736 Springdale Rd

Gillum's Home Improvement

9325 Evergreen Dr

Goodin Plumbing

23623 Blue Ridge Dr




10209 TRAPP LN


Ft Mitchell

Herrmann Services

8256 Clara Ave

herron's repairs

927philadelphia st.

Home Pro Solutions

7211 Bridges Rd

James J Doll Plumbing

8880 Camp Ernst Rd

Jim Eckhoff Plumbing

2942 Jonrose Ave


Lone Oak Dr

JMO Construction

5862 Allison Ave


110 Richwood Rd



John Robertson Plumbing Inc

1625 Distribution Dr



Jolly Plumbing

101 Beacon Drive

Knochelmann Service Experts

533 Pike Street


Ft Mitchell

Mainline Inspection Services, LLC

1206 West Loveland Avenue


38 Bustetter Dr

Narrow Path Plumbing

3198 Old Winchester Trl


2670 Crescent Springs Pike,

Nevels Plumbing Inc

9219 Camp Ernst Rd

Nieman Plumbing

2030 Stapleton Ct

NYEC Maintenance and Remodeling Co. LLC

122 South Wayne Ave. Apt. A


6755 Highland Ave

Pangallo Construction

3773 Fallen Timbers Way

Plumb Tech Services

410 S Riverside Dr


8442 Vine Street

Raines & Thomas Contracting

44 Edwards Court
Fort Thomas

Rapid Plumbing Inc

PO Box 22838


7025 Harrison Avenue

Richardson Plumbing

8 Obliqu St

Roto-Rooter Plumbing & Drain Services

7970 Tanners Gate Ln

Royal Construction

1807 scott blvd #2

S&E Construction & Septic Service

9716 East Bend Rd.

S&S Plumbing

7228 Hwy 707

Sturgis Plumbing Co

3816 Montgomery Rd

Tarvin Plumbing

3749 Eastern Ave

The Basement Doctor

1504 B Magnolia Dr

The Service Pros

407 Northland Blvd


9192 Colerain Ave

The Water Works-Cincinnati

200 Office Park Dr



Tony Rabe Plumbing

418 Sunaire Terrace


4801 ST RTE 128

Wake Plumbing

7004 Oak Street

Woody Construction

6023 Werk Rd

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