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Fitness Center reviews in Erlanger
May of 2009. At that time I didn't have a real weight issue, however I didn't
have any muscle and I could definitely benefit from exercising, if for no
other reason than to be healthy. I worked out with from May of 2009 ...MoreRead more of this review until
approximately August of 2010. When I began the workout program I weighed 142
pounds and I currently weigh 132 pounds. So I lost 10 pounds which I have
managed to keep off by continuing to work out on my own at least three times a
week, and I have developed muscle all over my body. What I have really
appreciated from 's training is that he always made sure you not just
worked out for the sake of working out, but he also made sure that you
understood each machine you used, what muscle(s) it worked and how it benefited
your body. Therefore when I travel (which I do quite often with my job) I can
walk into a Fitness Center and know just what to do. I am grateful to him for
imparting his knowledge which has helped me to be more conscious of not only
the importance of exercising but also the importance of your food intake?your daily diet/food choices. When it comes to his training
program, takes a very professional, serious, approach and provides a
pleasant workout environment. This was my first and only time working out with
a professional trainer and I am so glad that I had this opportunity, it has
benefited me greatly!
Director HR Manager
We never had any objection to the cancellation fee - even though they are eager to throw the book at us when holding us to our contractual agreement. But here is where our complaint is; its been three months and my wife has made several calls to Amber regarding the processing of our refund and has made three correspondences to regarding the same thing. Amber has responded to each call or email and continues to push it to , who apparently is the only one that can process our refund and who has NOT responded to a single phone call or email. We have been waiting for 2 weeks now since our last email to Amber and . Its been over three months since providing them with our notice to cancel. We just want our money back and would like to move on. What ever happened to good customer service these days?
Overall, the facilities are nice. You probably won't use your membership at all during the nice summer months, but you'll get good use from it during the long winter. Its a nice environment, but apparently the people at the top are very slow to move if you have a problem with something, especially if it involves having some compassion for refunding a families' money after they move.
Fitness Centers in Erlanger, KY
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