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Towing Services to Avoid

59

Top Rated Towing Services

5

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Over 725 reviews for
Covington Towing Services from people just like you.

A
"I was very impressed with the service I got from them. They went above and beyond. My mother-in-law has been a long time customer of theirs and they discounted the" prices I think out of respect for her. They have been over backwards for us. My mother-in-law really appreciates it because she’s just a little old lady who needs help.

-john F.

B
"The original estimate was $735. The end result was $1100.00. This was a big disappointment, however, the estimator called twice to discuss the situation with me" prior to the work being done, which was very much appreciated. Apparently, the bumper needed to be replaced rather than repaired. The work performed was very satisfactory. With the additional work that needed to be done, I was told that my vehicle would be ready for pick-up late Monday afternoon rather than Monday morning as I had planned. I was also told I would receive a phone call when my vehicle was ready. The work was actually done by Friday afternoon. No one called to let me know my vehicle was ready; they merely assumed I would pick it up on the date and time that it was originally promised. In fact, I had to call the provider late afternoon on Monday to even find out if my vehicle was ready for pick-up. The service shop and the customer service representative (or office personnel) had not communicated with one another. This was very disappointing since I was relying on others to provide transportation during the extra time needed to replace the bumper. While I was very put off by the defensiveness of the office staff at the time of pick-up, the end result was that my vehicle was fixed and in perfect condition again. Customer service training would certainly benefit this provider as I witnessed an altercation between the office personnel and another (potential) customer at the time I dropped off my vehicle for service.

-Cathy C.

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Towing reviews in Covington

N

Rating
On Saturday, November 7, this company came to the townhouse property where I reside to pick up a car. In the process, they hit my car breaking the runner light, gouging the bumper in multiple places and caused the bumper to come loose. I have a picture of their truck with the car that they were and my car behind it, however, ...More they are still claiming that they were not even there. I have filed a police report and filed a claim with the insurance company and they are still denying that they are responsible. They slammed the phone down on my insurance agent just after declaring that they are NOT going to pay! On Monday, November 9, a gentleman came to my parking lot and asked if I witnessed a car being towed. His wife is the owner of the car that they picked up on Saturday and they say that they also damaged her car. Again, this company is refusing to take responsibility for damaging their car also. In addition to the gouges and the bumper coming off, my car has white paint scratches all over it, which is the color of the car they were . I have talked to the company and they are extremely rude, deceitful and refuse to take any responsibility for their incompetence. They told me that they are a million dollar company and have, supposedly, been the victim of scams. They are the scammers and there are 2 damaged cars to prove it. The accident has been filed as a hit and run with the police department. As a result of their negligence, I now have to pay a $500 deductible and will file with the insurance company, which raise my rates and this is just a whole lot of hassle - especially before the holidays.
- Marianne R.
A

Rating
came to my rescue in about 15 minutes time on a Saturday afternoon. He was very careful about hooking up my Honda Odyssey to his tow truck and he perfectly maneuvered it into a drop-off spot at the Honda dealership. I appreciate 's consideration and his excellent work and will always call him for a tow.
- Lee G.
A

Rating
Real person answered phone. Took details of need. Promised to check availability and get back to me in minutes, and did. Agreed on scheduled time and was punctual. kept me apprised of ETA. Helped me push car out of difficult garage stall. Was careful and respectful of the classic auto. Courteous, respectful, professional. Discount for Angie's list.
- Dr W V M.
A

Rating
My mother and I had the type of encounter that is unheard of these days. While on our way back from a long car trip the engine seized at 10 PM leaving us stranded 2 hours from home. Through our USAA roadside service agreement we got towed by . Spain is the current proprietor and he was amazing. He ...More made sure that we were not stranded in Luray. After we found that all the local motels were booked he drove us home himself! It was against his principles to leave anyone stranded. He would not take any payment for the trip. Both he and his brother are principled and generous to an extent that I thought was not present in the world today. He ended up having to replace the engine (faulty thermostat leading to engine seizing) and he did it for a price that is not to be beaten. His did great work and got the car back on the road quickly. I highly recommend his service and only wish that his shop was closer to my home so that I could continue to use him for all my automotive needs.
- John M.
F

Rating
I observed this owner/driver run a red light, while I was in the intersection, at 66th & Hwy. 252. This is a dangerous intersection. He then proceeded south on Hwy. 100, exited at Bass Lake Road and went through another red light. He was driving a very heavy truck and showed no concern for pedestrians or traffic. While this review is not directly ...More related to the company's ability to tow a vehicle, it reflects on the total lack of professionalism behind the wheel.
- William D.
N

Rating
I'm very happy with my decision to go with Valparaiso Transmission. The uniformed tech showed up within 25 minutes of my call and had my car hooked up in no time. Once back at the shop, I was informed I had a pretty issue: my starter went out. Hour and a half later and I was on my way, good as new. Included was a 24 mo/24,000 ...More mile warranty. Car care is never fun, but they made this pretty easy.
- Katie P.
F

Rating
walked up with a new battery, no jumper cables, no charger...he came and said "you need a new battery". I insisted I didn't and I ust needed a jump, he got huffy and went to get his portable charger....which he set up and it did not charge (I doubt he actually set it up to charge) and then ...More he said again "you need a new battery". I was livid, I asked him to jump my car with jumper cables he said he didn;t bring any!! This was a call through my AAA, I just needed a jump. I was late for work and he knew it. He said are you going to buy a new battery or not because your is dead. the lights in my car were still on, so y battery still had some charge, but I felt intimidated. And alos they sent 2 men to jump a car? Really 2 men were not needed, but it sure intimidated me especially since I was late for work. So he says I have no choice, either I buy a battery or my car stays there....they didn't even test my battery! I was in a bind and ended up buying the battery....he takes my credit card and takes a picture of it with his cell phone!! REALLY?? No way to swipt it I say, he says no...how unsafe is that!! I was furious. I asked him if I could keep my battery (because I planned to test it later on) and he said it would cost me $20....so I let it go having already spent $150. My car is an Acura, I was just at Acura a few months ago and they did a battery check and battery checked good...it was only 3 years old. So later in day I called AAA and filed a formal complaint against these theifs.....I will update you on results when I get them. I also checked the BBB rating and they rate a C! I don't understand how AAA could do business with a company that has a C rating on BBB.
So bottom line stay away....they are con men and thiefs....just read their BBB complaints.
- DOROTHY P.
N

Rating
They were able to put a new bulb in and it was all fixed. They take such good care of my 13 year old vehicle. They will not fix anything until they know what it was. I am able to call them up and they give me a recommendation of what it might be and would ask me to come into the shop. They will not do anything or recommend anything without it being ...More absolutely necessary. They will tell me what is excepted to be done in the future and would give me recommendations too. These are the most honest people in the car business that I have ever dealt with. I am a loyal customer of theirs and they are very skilled. They are also accountable for their work and they have a 2 year warranty on their parts. I also like that they keep electronic records of what work has been done to my car. I wished I could give them an A double plus. They also continuously give me reminders, by email, of when regular services need to be performed.
- Earlene K.

Towing Services in Covington, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AUTO WORKS II INC

6851 PLAINFIELD RD

Baker's Automotive Service

7738 W Chester Rd.

Bob's Auto Repair

6690 Salem Rd

BUD'S J & M SVC Inc.

2029 ALEXANDRIA PIKE
Highland Heights

BURN'S EXHAUST

3370 STATE ROUTE 125

Car X Auto Svc

1742 MONMOUTH ST
Newport

Case Towing

223 S. Sycamore Street

COMPLETE AUTO CARE CORP

14120 DIXIE HWY
Walton

Dacota Services LLC

1449 Woodville Pike

DON'S GARAGE

39 ERLANGER ST
Erlanger

Ed Krift Body Shop & Towing

9722 Alexandria Pike
Alexandria

Ernie's Garage

514 Ash Street
Erlanger

Erpenbeck's Service Center

665 Highland Ave
Fort Thomas

Evan’s Auto Care

9190 Plainfield Rd

FIVE STAR COLLISION CTR INC

7710 ANTHONY WAYNE AVE

FLORENCE BODY FRAME & TOWING

8519 US HIGHWAY 42
Florence

Fort Mitchell Garage

1420 Dixie Hwy
Park Hills

G & R Auto Service

1040 Saratoga St.
Newport

HICKMAN SERVICES

315 E 15TH ST
Covington

INTEGRITY AUTOMOTIVE

1320 ELLIOTT DR

J&J Towing

1017 Summer St

JESS 'N SONS TOWING SVC

24 SHALER ST
Covington

Jts Discount Auto Repair

2317 donaldson ave

Kars4kids Car Donation

426 West Seymour Avenue

Ken's 66 Inc

1555 Compton Rd

KEN'S CRESCENT SPRINGS SVC

2474 Anderson Rd.
Ft. Mitchell

Kentucky Auto Service

520 Ash St
Erlanger

LARSON AUTOMOTIVE SVC

3922 DIXIE HWY
Erlanger

MEINKING'S SERVICE

1756 SHERMAN AVE

Montway Auto Transport

4740 N Cumberland Ave

Move My Automobile

5573 Bryan Drive

NICK'S TOWING SVC

3367 HAUCK RD

NORTHGATE VOLKSWAGEN

8810 COLERAIN AVE

PHILLIPS USED AUTO SALES

1619 STATE ROUTE 28

Rider's Automotive

10053 Dixie Hwy
Florence

Russ Auto Body & Towing Inc

3434 Duck Creek Rd

Saylor & Son Auto Repair

3396 Madison Pike
Ft Mitchell

SCHMOE'S COLLISION

4363 Bridgetown Rd

Security Management and Integration

71 Cavalier Blvd
Florence

Seibert Auto Service & Towing

8307 E Main St
Alexandria

SMI LOGISTICS

7310 Turfway Rd
Florence

SOUTHERN AUTOMOTIVE

5610 RIDGE RD

STATELINE BODY SHOP

5173 COLLEGE CORNER PIKE

TRUE QUALITY COLLISION

591 Northland Blvd

Tuff LLC

9154 Port Union Rialto Rd

VOSS TOYOTA

2110 HELLER DR

Zeiglers Auto Repair

1550 Production Drive
Burlington

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