On this episode of the Chat with the Experts podcast, we talk with Hannah Bennett of the Humane Society of Indianapolis about the pet adoption process.
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Local Articles in Campbellsville
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Dog Breeding reviews in Campbellsville
I tried calling the AKC. They informed me that the information on the other people who purchased the puppies were confidential but did give me the BBB and Kentucky State Attorney General's Office telephone numbers and told me to
I inquired about my application on 11/15/13 and was informed by a phone call that they had in fact gotten a litter and did I still want the puppy. I said yes. I was informed of the $300 deposit and that photos would be sent shortly. Photos were sent on 11/15/13.
On 11/18/13 I received an email asking if I had gotten the photos and that they had not yet gotten the deposit. I responded that I had gotten the photos and unfortunately due to business travel this week, I would be unable to send the deposit until I returned home on Friday 11/22.
This morning, I was informed that they had changed their mind and they "could not sell me a puppy at this time" with no explanation as to why. I assumed it was because I had not sent in my deposit fast enough and expressed my disappointment(as my daughters were excited and anticipating the puppy in January). I was told in an email response that it was not because of not sending in the deposit fast enough but "the decision for me not to place a puppy with you was not my decision but God's decision"
I find this experience not only disappointing, but extremely poor customer service, especially after promising us a puppy was available pending the deposit of course. While they offered to hold my application until the next litter in the spring or try an alternate breeder, I still feel this "change of mind" is an extremely poor way of doing business, especially not taking responsibility for changing their minds for no other reason than "God told them to do it".
I am in fact a practicing Christian, and I find this excuse mind boggling. I not only will not want them holding my application, I will be informing my friends & colleagues not to use
I thought I was going through the proper channels & process to get a quality pet & companion and avoid pet stores & puppy mills, only to have this experience which makes me question whether other breeders might do the same thing.
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