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Local Articles in Calvert City
Delivering reviews in Calvert City
"After several calls, and enduring customer reps who were clearly annoyed that I was calling back, we were not given the water we were assured by the annoyed reps we would be receiving by 6:00 pm this evening. Nor have we received one phone call from the driver who was supposed to deliver it, despite repeated assurances that he would call with a status time. It is now 8:58 pm, a full three hours past the assured delivery time, and we still have our empty bottles waiting untouched on the porch. We have been without water now since Sunday. You have left me no other choice but to cancel my services. Please be assured that I
will contact Costco myself, and let whomever is in charge of allowing you to sign customers up on their premises, to seriously consider terminating partnership with you. Unlike the assurances I received today, I live up to my word and will make sure that meeting takes place in person with Costco management. I will also let everyone, who will listen, know exactly what a poor company you are, and will personally recruit customers for any other water company, simply for the fact that they are not
After submitting the letter via email, I took out the cooler and shelf unit out onto the porch, along with a detailed note that I was not accepting any more of their water. I then requested they take all of their items and half-assed service and remove them from our property. The caregiver for my mom told me they never showed up to take those items til after noon today. Stellar.
Folks, heed my advice. If you're accosted at Costco to sign up with them, tell them you don't have it in your budget to take up drinking, overturn their table, laugh maniacally, and calmly walk away.
I took the swan and a few other small items to PakMail in
damaged, it should be able to be repaired by a good woodworker for about that amount.
The box arrived more than a week later, a HUGE box, about 4 feet by 3 feet by 2 feet, and upon opening the box, which was very full of Styrofoam peanuts and bubble wrap, the wooden swan's neck had been broken. It was a clean break. I called PakMail, who asked me to go get an estimate from a local woodworker. I did so and sent him the estimate (under $200), where his instructions were that I should wait to hear from him and he would file a claim with
Several days later, a
receipt, so he (grudgingly) gave me a receipt with a claim number.
I called PakMail and told them about this.
Not having heard anything from
Talking and emailing with
recently deceased parents, several Google searches showed that purchasing a replacement equivalent piece would be $500-$1000.
decision to DISPOSE OF IT (their exact words), and their unwillingness to do anything about it. Is that the kind of company YOU want to use to ship items that have ANY value to you at all? For me in the future, no way.
appointment time. They un-packaged everything move the new furniture
into place without hassle. They went as far as fullfilling my request to
have the old couch brought down to the basement. great guys and great
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