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Angie's List In The Press
Overland Park Lawn Services Reviews
"We had a pretty bad experience with
& Sprinkler Guys & were quite disappointed since we had based our lawn care choice
on Angie's List reviews since we were short on time. Our lawn had some bare patches because of the super hot last couple of summers as well as some low lying areas which ...more we asked
& Sprinkler Guys to help with. We had difficulty at times with getting
(our service guy) to call us back & return to do work he said he would, the dirt work especially was done very poorly and incompletely, and our yard looks worse this summer after a year of care from
& Sprinkler Guys than it did prior to their services. To add insult to injury,
, who is the contact in their office is very unprofessional and likes to blame the customer. She first insisted that our grass must be watered & implied that we weren't doing so which she said was the reason our yard looked so bad. When I said that we were watering & that we have a sprinkler system, she said that the reason for the poor result was that we didn't pay our bills to them in a timely manner. We were in fact slow to pay bills since the work was inadequate, but we kept trying to call
about the situation & also informed the office at times. You'd think that a company would want to make things right rather than getting this bad review, & we gave them every opportunity to correct the situation this spring, but
was more interested in being right than keeping a good company name. Apparently, we should have just kept our $1400 in our pocket & kept the same lawn. "
"They have done three applications of six. So far they fertilized once and applied weed
twice. The weeds are still in the lawn and I believe they are not covering one section of the yard. I have called them a couple of times but get emails telling me how I don't know what I am talking about.
"First off, the mowing and trimming was great. We had an initial hickup over the price of the service. His receptionist (wife) quoted us a price over the phone and I asked her if they could reduce it to $35 and she said yes. When
showed up to mow he wasn't aware of the change and even though his wife gave us the go ahead ...more on the price he was still wanting to charge us the full amount. In the end they settled up for $35. Gave a B grade on some of their service because of the communication but the service was good. "
"I purchased a big deal for this provider on Angie's list. I have a VERY large yard, and expected there to be an additional charge, but was happy it was only an additional $25.
Given the wet winter we had, it took a while to get out for the first treatment, but all went well. I suspect I will get a quoite from them in the near future to continue ...more lawn service. "
on several occasions to do gutter cleaning, lawn cleanup, shrub trimming, and other related lawn chores. He is personably, capable, eager to get on task, works quickly and is very thorough. On occasion, scheduling with him has been difficult as he is very busy with his regular customers and this is not his full-time ...more job. I like the fact that he works by the hour and not the job as I've asked him to do a myriad of assorted tasks that doesn't lend itself to job estimates. "
"The plan was very nice and the initial contact with the designer was very pleasant. We requested local drought resistant plantings that are low maintenance. We also had the designer install an irrigation system for the new plantings. We ordered rock edging around the main plantings. I liked the fact that the designer was willing to keep a few of the ...more older plants to blend in with the new plantings. All of the workmen and the foreman were also very pleasant to work with.
Plants were delivered in March and were very tiny--very disappointing for a professional landscaper quality. We believe we could have bought this quality at a local nursery. Some of the plants were obviously dead with roots exposed. It took 2 months to convince the representative that they would not "bounce back." The 3 holly bushes had brown and crispy leaves. Representative stated that sometimes they are like that in the fall--it was spring! The dead and dying plants are embarrassing and still have not been replaced to date. An area of the front yard where the irrigation system crossed into the side planting area is cracked open and has no sod as had been promised.
The "boulders" that I requested on the side island area looked like large flat rocks. One was replaced and did not match any of the other stonework. I was told to go to the rock distributor to pick out ones that I might like. I did this, and was told that I would be charged an additional amount to replace them which was twice as much as if I dealt with the rock distributor myself.
Another concern was that the estimate was not itemized so we never knew the individual prices of each part of the design. Also disturbing was the pressure for payment of the remainder of the bill before everything was successfully in place and living! "
"The repair part that they put was not completely sealed at the inner end. A guy from the basement waterproofing company pointed out that issue and I called the company and they send the repairman. He just glanced the outer end and didn't test any leaking issue. Months later, I got water damage and tested that area with some person from a basement ...more waterproofing company. It was leaking! I called them again but they didn't apologize and scheduled a technician visit only at their convenience. I don't think that this attitude is so professional. "