Overland Park Cable Tv Services

in Overland Park, KS

Sample Reviews

D

Rating
continues to deliver a quality product that generally works well and has really interesting features but this is marred by extremely poor customer service. When everything is working well, I'm thrilled with the product and service, but when something goes wrong, good luck in getting customer service to solve the problem. we've had issues with a particular feature of their X1 service and the technician that came to the house recommended a replacement device to fix the issue. We have been dealing with
for a month now to try and get this piece of equipment and despite being told be 7, yes 7, reps that the issue was resolved, the equipment never comes. we've got yet another appointment today to receive the equipment, we'll see what happens.
- stacy F.
D

Rating
The installation of digital channel box went flawless.
The digital service coming thru the TV is awful. When you choose a specific channel to view, most of the time a message will appear stating "The channel will appear shortly". I have waited for more than three minutes before a channel will appear.
Once I never did get the channel to come
at all.
Also on several occasions the channels appear to be scrambled. You get no reception at all. This can last up to two or three days.
I believe for the cost of the cable service we should receive better reception. We were forced to switch over to "digital" or we would have no cable service at all from
.
I don't know if the switch over by Charter to Digital still has bugs in the format? If Charter is truly having problems to solve with their new programing. we the customers should be credited until all the problems are worked out. It is very disgusting to try to watch specific programs and the channels we pay for are scrambled, or blocked by the "please wait" message from Charter.
Sinced we were required to get "digital cable" or
our "standard cable" we are being held over a barrel. For $100 per month we should have perfect service.
- Geneva E.

Overland Park Cable Tv Service Articles

Cable Tv Service reviews in Overland Park

D

Rating
After two weeks of calls to tech support centers, a
Overland Park Cable Tv Providers Provider Name Locked
was sent to my home on a Saturday. First guy climbed pole, found that connection was loose and did not terminate at my home properly. He tightened wiring and installed outside filter on dsl line. He also said he had replaced the inside dsl connection port. System was working when he left. A few hours later it was out. Two more calls to tech support center were required. On Monday another
Overland Park Cable Tv Providers Provider Name Locked
arrived. Second guy climbed pole, made some adjustment, determined that the new inside dsl connection box was not complete, replaced inside connection, ran tests, and gave me his cell number to call if I had anymore problems. System ran for a few hours, then disconnected. I called 2nd guys cell and left a message. System came back on without me calling tech support. Over the next couple of weeks, the system came on and went off many times.
Calls to tech support did no good. Finally, I demanded to speak to a manager in tech support. After more than an hour of following the mandatory tech support protocol, I was transferred to a "manager". A
Overland Park Cable Tv Providers Provider Name Locked
was dispatched the next day. It was the "2nd guy". He told me that he had tried to get in touch with me, but could not reach me. (I guess linemen can't leave messages on answering machines or call provided cell numbers.) This trip he traced wires down entire street locating several "taps". To solve the problem, he moved my connection to another set of wires. Had someone in the central hub to reroute my service. My system has worked since that time.
I received a follow-up call from a tech support member to ensure I was "happy", not from the manager as scheduled. On 09/13/2014 I received an automated call to assess my satisifaction with my service calls. My ratings were very low; therefore, a follow-up call was scheduled for that evening. No call was received.
- Brenda R.
A

Rating
We needed to install air conditioning units in a vacation rental during the heat wave in San
Overland Park Cable Tv Providers Provider Name Locked
this summer. We inadvertently told our guests that there was air conditioning in the property when in actuality there was no air conditioning. We were in a serious bind and needed to install portable air conditioning in the property immediately. Our normal handyman was unavailable so
Overland Park Cable Tv Providers Provider Name Locked
went above and beyond and drove to the store, purchased the air conditioning unit, installed it, and then redid the internal wiring so that there would be enough power to support the unit. They have also done electrical work at another property I own. The work was done on time and with high quality. Because of there attention to customer service, speed in resolving problems, quality of work and flexibility in solving problems, I would recommend them without any reservation.

- David B.
C

Rating
Bought at Costco, got a $200 card. The
Overland Park Cable Tv Providers Provider Name Locked
rep
Overland Park Cable Tv Providers Provider Name Locked
like a rug on cost. They do not give you anything written. Service is OK. But the cost is much more than was quoted.
- Allan L.
F

Rating
The service was far too intermittent. The customer service was seriously lacking. The major problem is that we finally decided to cancel the service in May. We paid thru June.
Overland Park Cable Tv Providers Provider Name Locked
told me they were going to pick up their equipment. We still have the equipment at our front door, waiting to be picked up. A couple of weeks ago, we got notice from a collection agency that Northland had turned over the cost of equipment to them on our account, thus damaging a perfect credit rating on our part.
Northland needs to pay the charges they turned over, then after we are cleared of this damage to our credit and we receive confirmation from the collection agency that it is no longer on our record, then Northland can come and pick up their equipment. Otherwise, we will be
Overland Park Cable Tv Providers Provider Name Locked
the company.
I would never recommend Northland for any service.
- cheron L.
A

Rating
Overland Park Cable Tv Providers Provider Name Locked
did an amazing job. The work was clean and precise. This was my first flat screen
Overland Park Cable Tv Providers Provider Name Locked
and the first time I have had a
Overland Park Cable Tv Providers Provider Name Locked
mounted.
Overland Park Cable Tv Providers Provider Name Locked
provided sound guidance about positioning of the
Overland Park Cable Tv Providers Provider Name Locked
related to the distance of the couch and position of sitters. I have two additional home projects that involve
Overland Park Cable Tv Providers Provider Name Locked
mounting and look forward to working with him for those projects!
- Korie T.
D

Rating
It took 8 days for them to trouble shoot the install. They sent a new installer every day. Then the last guy said "that's the pit falls of being the first one in a new community". Finally a month later they replaced the wire that the supervisor said they needed to do and corrected the problem, or so they say. Its been now two months and they have been here almost 20 times, cant get channels that are supposed to be standard, the internet is slow and I pay for the fastest one. The system goes down at start of a small storm and takes forever to re=boot. Needless to say the residents are voting them out of the community.
- Paul A.
A

Rating
I had to talk with several customer service agents before
Overland Park Cable Tv Providers Provider Name Locked
sent a rep to our house, however they were all friendly and helpful. The service rep who came to our house quickly realized we needed a new router and replaced it. Our service improved immediately and dramatically after that.
- Linda S.
B

Rating
It's a monopoly. Since they are the only cable provider, residents have no choice but to pay their prices, which go up every year. We aslo have to rent one of their boxes to control our television. Internet service isn't the best. I constantly have to repair the internet connection on my computer since
Overland Park Cable Tv Providers Provider Name Locked
doesn't have enough towers to handle my neighborhood, and I repeatedly get kicked off from online.
- Cathey C.
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All Cable Tv Providers in Overland Park, KS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI

Apex Audio/Video/Control

2614 N 46th Terrace
Kansas City, KS

ARM ELECTRIC

5700 ARLINGTON AVE
Kansas City, MO

AT&T

4015 Mill St
Kansas City, MO

AT&T U-verse Independence

Independence, MO

AT&T U-verse Independence

Independence, MO

AT&T U-verse Kansas City

821 N 7th Street Trafficway
Kansas City, KS

AT&T U-verse Kansas City

Kansas City, MO

AT&T U-verse Kansas City

Kansas City, MO

AT&T U-verse Kansas City

Kansas City, KN

AT&T U-verse Olathe

530 E Santa Fe St
Olathe, KS

Beahan-Murray

8221 W 119th St Suite 6
Overland Park, KS

Cable Kansas City

Kansas City, MO

Charter Communications Warrensburg

609 E. Young Suite A6
Warrensburg, MO

Cinema At Home

14687 S. Constance St.
Olathe, KS

Comcast Blue Springs

1127 W Main St
Blue Springs, MO

Comcast Independence

101-207 W Truman Rd
Independence, MO

Comcast Independence

208 West Lexington Avenue
Independence, MO

Comcast Kansas City

1101 Locust St
Kansas City, MO

Comcast Lee's Summit

1608 NW Chipman Road
Lees Summit, MO

Comcast Olathe

519 E Santa Fe St
Olathe, KS

Comcast Olathe

772 North Ridgeview Road Olathe, KS
Olathe, KS

Comcast Olathe

166-240 E Park St
Olathe, KS

Comcast Olathe

772 North Ridgeview Road Olathe, KS
Olathe, KS

Company Name

208 W Lexington Ave
Independence, MO

Coppnet Communication LLC

1628 North Corrington
Kansas City, MO

dBHeard Publishing Group

PO Box 14
Basehor, KS

Directv Kansas City

4475-4517 Speaker Rd
Kansas City, KS

Directv Overland Park

8045 Santa Fe Dr
Overland Park, KS

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Blue Springs

110 Northwest 12th Street
Blue Springs, MO

Dish Network Kansas City

301-399 E 12th St
Kansas City, MO

Dish Network Kansas City

4701 Parallel Parkway
Kansas City, KS

Dish Network Kansas City

301-399 E 12th St
Kansas City, mo

DSL Kansas City

Kansas City, MO

Fix and forget computer and tv

355 S. Norris
Benton, KS

HICKERSON'S CATV INC

12127 BLUE RIDGE EXT
Grandview, MO

HOMETECH INSTALLATION

13950 S Brougham Dr
Olathe, KS

HYPERTECH COMPUTERS, INC.

9836 W 87th St
Overland Park, KS

Missouri Quality Plumbing Electrical & Remodeling

711 NW Cambridge Ct
Blue Springs, MO

Moore Electric

Lees Summit, MO

NSM Group LLC

1530 E. Kansas City Rd
Olathe, KS

Peerless Technologies

401 Huntington Court
Greenwood, MO

Soundbytes KC

100 SW 3rd St
Lees Summit, MO

Surewest

8150 Industrial Ave.
Roseville, CA

Te-Tee Light Electrical Services

5305 Lewis Ave
Kansas City, MO

TIME WARNER CABLE

541 MCDONALD RD
Leavenworth, KS

TIME WARNER CABLE

6601 WINCHESTER AVE
Kansas City, MO

TIME WARNER CABLE

15 NW BARRY RD
Kansas City, MO

Time Warner Cable

Schenectady, NY

Time Warner Cable Kansas City

1301-1399 Walnut St
Kansas City, MO

Time Warner Cable Kansas City

600 Minnesota Ave
Kansas City, KS

Time Warner Cable Kansas City

600 Minnesota Ave
Kansas City, KS

Time Warner Cable Kansas City

1000 W 39th St
Kansas City, MO

Time Warner Cable Kansas City

1200 Grand Blvd
Kansas City, MO

Time Warner Cable Kansas City

6550 Winchester Avenue
Kansas City, MO

Time Warner Cable Kansas City

1638 St Louis Ave
Kansas City, MO

Time Warner Cable Leavenworth

541 McDonald Road
Leavenworth, KS

Time Warner Cable Lee's Summit

188 Northwest Oldham Parkway
Lee's Summit, MO

Time Warner Cable Lees Summit

219 SE Main St
Lees Summit, MO

Time Warner Cable Overland Park

7450 West 130th Street
Overland Park, KS

Time Warner Cable Overland Park

7950 Metcalf Ave
Overland Park, KS

Time Warner Cable Overland Park

7450 West 130th Street
Overland Park, KS

Time Warner Cable Overland Park

8221 West 119th Street
Overland Park, KS

Time Warner Cable Overland Park

8221 West 119th Street
Overland Park, KS

Time Warner Cable Weston

405 Main St
Weston, MO

Time Warner Cable Weston

404 Main St
Weston, MO

Time Warner Grandview

12121 Blueridge Blvd,
Grandview, MO

Time Warner Independence

113 W Lexington Ave
Independence, MO

Time Warner Kansas City

301-399 E 11th St
Kansas City, MO

Time Warner Kansas City

910 South 10 Street, Kansas City,
Kansas City, KS

Time Warner Olathe

117 S Kansas Ave
Olathe, KS

VonRueden, Anderson and Ruecker

8221 W 119th St Suite 6
Overland Park, KS

WIRKEN ELECTRIC

301 W 73RD ST
Kansas City, MO

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