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Fort Scott Moving Articles
Moving reviews in Fort Scott
The mirror (original glass) to my 1870's dresser was shattered during transport. They filled out a damage report and said that they would take it back and have the mirror glass replaced and it would only take a few days. After a week and a half of calling, I finally got to talk to
After nearly 4 weeks of calling, getting voice mail, no one returning calls until I had to demand to speak to
They also damaged my LG front loader washer significantly. The door is VERY scratched; there are gouges in the paint down to the metal and it now leaks. After a week and a half, they finally ordered a door. The dryer is mostly scratch free, btw. The basement stairs are tight, but we could have removed the doors on the machines to make it easier. The movers REFUSED to put this damaged on the damage report because it would count against them! When I talked to
Over 4 weeks after the move, I get a call from
I allowed another two weeks to pass, during which time I heard nothing from them, and then I emailed
One should not have to spend as much time and energy trying to get things fixed as I did. Yes, things get broken sometimes, but do the right thing and fix them, especially when the customer purchased extra insurance. It certainly should not take 2 months to fix a washer! I'm sure that if I did nothing, they would have forgotten all about me.
My only less than stellar moments were when I called the office three times in advance and asked for an email or SOMETHING to confirm the date, time, place and cost of move. Everything was done verbally and I didn't ever get the promised email. But I spoke several times to office people and they always had my move on their calendar so I decided not to worry about it. I just like to have things in writing, which all of the other moving companies I spoke with gave me.
I have no complaints at all about the day and would definitely use
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