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Valparaiso Tree Service Articles
Tree Service reviews in Valparaiso
They did not schedule a time to do the work. They just showed up and since the work was along my driveway I had no way to get out (luckily I did not need to).
They removed the dirt from my yard and placed it in a section of the yard that was near a pond. This section was not even a part of our property but they just dumped it there. No tarp or anything just dumped it by the pond.
They were supposed to fill the drain area with clean fill dirt (I was paying for this) and instead they used the dirt dumped by the pond and placed THAT into the newly installed drain area. When I questioned them on this they acted as if they could not understand my question and then just kept repeating "yes". I even asked if this was newly purchased dirt (pointing to the drain area that was freshly covered) and they said "yes". Clearly they did not understand me or were trying to lie to my face. I make their manager call me to clear it up.
The back and forth over the lawn to and from the pond with wheel
On top of this they removed stones from around MY YARD to place at the end of the drain pipe. Not only did this look tacky but AGAIN there was no asking what I would like to do or if it was ok to remove the stones from their previous locations.
I got the fill dirt charge removed from the bill BUT I did not want the sandy soil removed only to be placed BACK onto the drain. I had specified NEW fill dirt which I was fully prepared to pay for.
The crew also ate apples from my apple tree and left half eaten cores all over my yard. They did not ask. They simply helped themselves. On top of this they tried to plug a microwave into MY yard outlet (to make their lunch). They did not ask. They simply walked up WITH A MICROWAVE and looked for an outlet. I denied them the use of my outlet.
When I brought up my concerns to the owner he acted much like a toddler. He said he would rather take out the drain and refund our money than correct or adjust any of the issues we brought up to him. He was firm that his service was of good quality.
If you can honestly read the above and feel this is good quality service then I suppose he is right.
I won't be working with this company again.
A knowledgeable, professional and punctual arborist made recommendations.
They work was scheduled but it took several phone calls to complete.
The final result looks good and clean up was reasonable. It was expensive
I get the impression is that there is a wait and cost for good tree care professionals.
The day of the actual service the crew came with several trucks full of people and did a tremendously tough job in a very efficient and safe manner. All of the trees were removed as agreed to, and the tree that needed to be trimmed was done better than I expected it to be. I cannot say enough about the job this crew does. Repeat customer for sure.
It was fun watching them work too.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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Michigan City, IN
Crown Point, IN
Crown Point, IN
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