Roanoke Funeral Homes

Roanoke, IN

Roanoke Funeral Home Articles

Sample Reviews

D

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My
Roanoke Funeral Homes Provider Name Locked
died in a car accident on Mother's Day - an autopsy was required. My sister and brother-in-law made the decision to request donations be made in my
Roanoke Funeral Homes Provider Name Locked
's memory to a specific doctor with genetics department at Children's Hospital in Boston and were finalizing how the donations had to be addressed.
Roanoke Funeral Homes Provider Name Locked
was very impatient as we waited to get the details from the doctor - he pressed for the doctor's name and wrote the obituary without the proper address. He never did the correction in the newspaper or the website. I went with my sister & brother-in-law to make the arrangements for the wake and funeral. I stressed at this meeting that I expected individuals with mobility issues to be moved to the front of the line. I also informed Mr.
Roanoke Funeral Homes Provider Name Locked
that my father would be using a wheelchair and or walker, that a friend would be on crutches and if my
Roanoke Funeral Homes Provider Name Locked
's friend, who was in the accident with him, came to the wake and funeral, accommodations would have to be made. I was assured this would happen. Mr.
Roanoke Funeral Homes Provider Name Locked
also went over what would happen the day of the funeral and that the family would all sit together on one side of the church. When reviewing the bill Mr.
Roanoke Funeral Homes Provider Name Locked
did not verbally state when payment was due, he pointed to what he had written on the invoice!! I asked if he waited a down payment or if he would accept a credit card I would pay the account in full. I was told he did not accept credit cards and payment in full could be made the day of the wake or funeral. I discovered a week afterwards that my sister and brother-in-law did not realize the funeral had been paid for by my parents or that payment had been due the day of the services.

I thought the condolence book was in an awkward position and wonder if everyone signed the book. Nobody seemed keep the prayer cards stocked and I believe a number of individuals did not receive one. I had to ask that more be put out. I also discovered after the fact my friend on crutches was able to go to the front of the line, but the staff at the front door made jokes about her booted foot and did not offer her any assistance with the stairs. The funeral is why I am writing this review. I arrived at the funeral home with my elderly parents. I pulled into a parking space because I had to assist my father from the car and get the wheel chair out of my
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. Someone from
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did finally come over to assist me and brought my father into the funeral home. Before I went into the building I noticed the staff began lining the cars up for the procession. I spoke to one of the staff members and told him that my car should go behind my sister's because I had the grandparents. I also told the staff that my brother's car should be next in line - I needed his help with both of our parents and my
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was living with my brother, while he was going to college. I expected my instructions to have been carried out, only to discover that my car had been moved but my brother's car was new the end of the procession. Once we arrived at the church my car was parked on a slight incline, so it was extremely difficult helping my 90 year old father out of the car and into the wheelchair. This task was left to me until a friend of my
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's came to help - once that happened one of the
Roanoke Funeral Homes Provider Name Locked
staff came to assist. Once my father was in the wheelchair the staff member said "how do we get him over the
Roanoke Funeral Homes Provider Name Locked
" to which I snapped they had had 3 days to figure that out. The staff was looking around for someone to push my father up the ramp and into the church - again this was not done by the
Roanoke Funeral Homes Provider Name Locked
staff but my sister's
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. While we are trying to get my father into the church the funeral procession was already in the church - they did not wait for my
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's grandparents. Once in the church my parents, brother and I were seated behind the pallbearer and not with the family! My mother was extremely upset she was not seated behind her daughter with the family. Existing the church was no better. The staff did not assist with my father, my brother and cousin helped him to the car.
Roanoke Funeral Homes Provider Name Locked
is the only funeral home in North
Roanoke Funeral Homes Provider Name Locked
- if it's my decision I would never do business with them again. I decided to write this review we buried our father five weeks after my
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. The professionalism shown by
Roanoke Funeral Homes Provider Name Locked
, of
Roanoke Funeral Homes Provider Name Locked
, was exceptional.


- Maryellen D.
A

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I would highly recommend the
Roanoke Funeral Homes Provider Name Locked
in Apex,
and would not hesitate to use them again if faced again with the death of a
loved one. They are a family-run business that understands family and has a sterling,
old-fashioned work ethic and business integrity. Their rates are reasonable,
and they provide you with an up-front list, which made us more comfortable that
there wouldn’t be any unpleasant surprises later. They were extremely kind and caring
in our time of grief. They were especially attentive to my mother, who was
devastated by the loss of our father after over 50 years of marriage. They
patiently helped us with all the things we needed to take care of. Although
they didn’t actually give us any grief counseling, they were so caring and
understanding that, at times, I almost felt like they were professional grief
counselors. They also did things to help
out with the mountain of things to take care of after a death, such as home-delivering
documents to us so as to spare us the trouble of picking them up. I cannot say enough good things. God bless
them.


- Sara M.
A

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His death occurred while visiting out of state in Bradenton, Florida. Because it was unexpected (massive heart attack), his body was taken to the County Medical Examiner's office. When the Medical Examiner's office notified me, I was at a loss as to what to do. I Googled the crematories in the area in an effort to comply with my husband's wishes for same. There were too many choices.
THEN I remembered ANGIE'S LIST. Being a member, I called them and they verified
Roanoke Funeral Homes Provider Name Locked
as having EXCELLENT reviews. When I had to call the Medical Examiner back with a FAX number for her to send forms to me, the subject of my "funeral plans" came up and I told her I was leaning toward
Roanoke Funeral Homes Provider Name Locked
from what I had read on their website and the ANGIE'S LIST verification of their status.
She said "Oh, they're a great choice, nice people...we have good experience with THEM".
I decided then and there. IT was all handled by phone. They are a small family operation who pick up and transport the remains and perform the cremation and, if you wish, ship the remains Express overnight US Mail to your door.
I spoke with them several times during the process of arrangements. They are sensitive and answer any stupid or indelicate question you throw at them. I had many, the worst being in the end, "How can I not be tormented the rest of my life wondering if I got the right ashes?" A very spiritual sensitive man/partner named
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explained that he was the one who actually cremated my husband. <---- This is why I didn't want to chose a large crematory or funeral home. Nothing I say will make this easier on you, especially not the part where the
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comes and then you sit all day crying...and thinking... with your loved one reduced to ten pounds of ashes in a box on your lap. The experience is made as painless as possible by
Roanoke Funeral Homes Provider Name Locked
and
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of
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. God bless THEM and YOU if you are reading this at a bad or needy time. I hope this helped. ~
Roanoke Funeral Homes Provider Name Locked
~
- Linda F.
A

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My wife works for
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. In my opinion they are an excellent funeral home. They do everything possible to assist the bereaved in their time of need.
About once a month I get this email. I think that since my wife is employed by
Roanoke Funeral Homes Provider Name Locked
you do not need to keep asking for my opinion.
Roanoke Funeral Homes Provider Name Locked
is an excellent funeral home. I have been receiving your email once a month for several months. I do not feel that it is appropriate for you to contact me regarding. the funeral home.
- Ronald V.
A

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I can't say enough about what a favorable experience we had at
Roanoke Funeral Homes Provider Name Locked
. My brother died suddenly.
Roanoke Funeral Homes Provider Name Locked
Trolia and his son walked us through every element of the preparations with dignity and genuine compassion. They were extremely responsive and even helped us manage a difficult family situation. Their pricing is competitive with their chain counterparts and they offer a full range of services without a bit of pressure sales tactics. Skip the chains, this family owned business is an exceptional value and a real comfort during a difficult time.
- Mary S.
F

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The entire experience with
Roanoke Funeral Homes Provider Name Locked
was horrible. We contacted Sunrise because they advertise as a non profit and because their location in
Roanoke Funeral Homes Provider Name Locked
was close to Snohomish County Medical Examiner. We live in Seattle and
Roanoke Funeral Homes Provider Name Locked
offered to come to our home to make the arrangements. We initially thought this was very nice. Mr.
Roanoke Funeral Homes Provider Name Locked
arrived on time but wasn't prepared with prices, pictures of urns and didn't even know the sales tax in Seattle. While filling out the forms to arrange for sister's cremation, I had to look up sales tax and the Sunrise website to look at the pictures of urns on my laptop.This was very disturbing and it should have been the red flag to ask him to leave. It was a very stressful time for me so I continued to fill out the paperwork and choose an urn. During this time Mr.
Roanoke Funeral Homes Provider Name Locked
would say"don't worry about this part of the form the girl in the office will complete them." He said he would make copies of the forms and mail them to me. Second red flag! I made copies myself but haven't received the copies of the forms he promised. As he left he said cheerfully "what are you doing to celebrate the 4th of
Roanoke Funeral Homes Provider Name Locked
?" Then said "oh sorry I guess I didn't think that through." He then proceeded to tell me how he was celebrating! Totally unaware of how inappropriate he was. Third red flag! When I got the call that the ashes were ready to be picked up the woman was rude and inappropriate as well. Fourth red flag! Another sister and I went to pick up the urn and box of remaining ashes for a future celebration of our youngest sister's life. The office looked like an "ambulance chaser's "office with cheap vinyl banners. No wonder he offered to come to my house! There was no one at the front desk , someone yells out "be right there". Fifth red flag! I tell Mr.
Roanoke Funeral Homes Provider Name Locked
my name and that we were there to pick up my sister's ashes. He comes back with the box. When asked where's the urn I paid you for, he said "stay here I'll be right back." He went into an office not 10 feet away from where we were standing. We could hear him opening the box! He came out of the room with a velvet box with the heart shaped urn inside and the original box. The original box wasn't closed completely and when I commented on this he said" what do you want me to do scotch tape it." I told him this whole experience was very unprofessional and he became indignant. When we got to our car, both of us were very upset. My sister opened the velvet box, picked up the urn and ashes are leaking out it into the velvet box because Mr.
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hasn't properly sealed it. I was contacted by
Roanoke Funeral Homes Provider Name Locked
from the office regarding the death certificates for "my mother". When I corrected her that they were for my sister, she said "oh my bad!" Bad doesn't even describe this entire experience. Words can't express how inappropriate and unprofessional the entire process was during what was already a very difficult time. My sister deserved more dignity. I have been told by departments that were involved in the process that they have had many complaints about
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. After all of this we find out the cremation wasn't even preformed in
Roanoke Funeral Homes Provider Name Locked
but in
Roanoke Funeral Homes Provider Name Locked
! I have filed a complaint with
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State Dept of Licensing for Funeral Directors. I can only hope that no one else has to go through this kind of treatment.
- Shelley D.
A

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We worked with an inexperienced person, Laonardo. I think things would have been smoother if he had been better trained. There were miscommunications over the obituary and the food. Other than that, it went extremely well. The funeral director straightened things out although I still believe there were overcharges and misunderstandings on the obituary. The facilities are beautiful. I have purchased a prepaid buriel for my mom and
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, and am glad that I did, because I believe they have such beautiful facilities to hold the memorial.
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's actual memorial could not have been nicer, because the funeral director made sure that everything went smoothly after I voiced my concerns about the misunderstandings of the food and obituary.
- BARBARA R.
A

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My beautiful Becca died at 3:00am on the 3rd of
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. I phoned
Roanoke Funeral Homes Provider Name Locked
at 3:30am and the answering service was very understanding and put me right through to
Roanoke Funeral Homes Provider Name Locked
.
Roanoke Funeral Homes Provider Name Locked
expressed her sincere condolences and was most helpful guiding me through the process of having Becca picked up as soon as possible. By 6:45am a gentleman, dressed in suit and tie, arrived and lovingly took Becca.
Roanoke Funeral Homes Provider Name Locked
personnel contacted me several times between the time of Becca's death and the time that her ashes were ready for pickup just to be sure I was doing okay. Everyone was thoughtful, helpful, kind, and treated Becca as a member of the family, just as she had been to me for 14 years.
When I went to pick up Becca's ashes, I received a beautiful urn covered in paw prints and a touching verse on the top. Also, there was a personal, handwritten sympathy card and a sandstone keepsake plaque with Becca's paw print inked on it, along with her name. The plaque was wrapped in tissue with a paw prints ribbon tying it. Small touches to make me know they had treated my Becca with dignity and respect for the time they had her, and returned her to me in the most caring way possible.


- Belinda W.
A

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This was, and is, still a hard subject to revisit.
My husband,
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, died on May 19, 2014 and because of hang-ups with the VA the burial took a long time.
On June 2, we had a service in the mortuary and on June 3, my husband was buried in the National Cemetery on Cave Creek Road, in
Roanoke Funeral Homes Provider Name Locked
.
Roanoke Funeral Homes Provider Name Locked
, the Owner/Mortician, is so knowledgeable when it comes to going through the hoops of the VA. Really, I do not know what we would have done without him.
The room where the Service was held is really a first class room. Everything that we needed was given, sometimes before we knew we needed it.
If you would like to see what the
Roanoke Funeral Homes Provider Name Locked
looks like they have an engaging Website. You can even look up my husband's Obituary to see just what all they do and what their Mortuary looks like.
Would I use
Roanoke Funeral Homes Provider Name Locked
again??? This may sound a bit weird, but I will be using this facility for myself.
- Pat G.
A

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Roanoke Funeral Homes Provider Name Locked
and his crew are fantastic.
Roanoke Funeral Homes Provider Name Locked
has done work for me on several occasions in the past year. The quality of his work has been excellent every time. He does each job better than I expect every single time. He is on time every time, and even calls several days in advance to confirm that he will be there - very unusual for service providers and very reassuring. I highly recommend
Roanoke Funeral Homes Provider Name Locked
.
- Peter S.
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All Funeral Homes in Roanoke, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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D O MC COMB & SONS FUNERAL HMS

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Lance Aaron/ Professional Online Portrait Artist

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Midwest Funeral Home & Cremation Society

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Northern Indiana Funeral Care

5800 Fairfield Ave Ste 200
Fort Wayne, IN

ROANOKE MEMORIAL CHAPEL

240 CRESTWOOD DR
Roanoke, IN

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