Pekin Countertop Installation Articles

Sample Reviews

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Rating
So far, extremely responsive and prompt. Came out for estimate right away. Worked with us to come up with exactly what we wanted. Sent pictures and responses to emails were very prompt. Am thrilled to have found such a terrific woodworking team.
- Lisa N.
A

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Owner
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& wife
Pekin Countertop Installers Provider Name Locked
extremely helpful with design, answered all questions and very friendly. Professional installers started job exactly on time and finished all work within allotted time period. Very pleased.
- JOHN H.
D

Rating
Our experience started out very well. Marsela in the sales office was very helpful and professional. She was great to work with. The installation and measuring crew speak extremely limited English and had an even more limited understanding of the English language. I had to call the sales staff to bridge the communication
Pekin Countertop Installers Provider Name Locked
. As a result of the communication problems they initially cut the wrong
Pekin Countertop Installers Provider Name Locked
which delayed our original installation date. We had the same issue with the shower shelves. Our BIGGEST problem however began immediately after installation, within 24 hours, with the granite itself. This is when we learned the company does not offer any official guarantee of their product. We were charged a service fee immediately which was rather steep ($180.00). The problems continued over the next week. I went into the company with pictures and was told they would come out and re-sand, polish and seal the granite again and this action "should" solve our problems with the granite but there would only be a 70%
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I would not be charged more fees! NO ONE purchases and installs new material and expects with in 24 hours to have defects in that piece and be CHARGED FEES for the company to come out and fix those defects. Absolutely no one expects those fees to accumulate each time the company comes out to fix the same issue immediately after installation. They admitted that a few other customers experienced the same problem that we were experiencing. The owner finally came out but he did not service the granite as we were told, instead he reassured us that we would received a call the following Monday from his daughter with a solution...we never heard back from them... This company absolutely does not stand behind their product!
- Cheri M.
A

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The
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team was wonderful from beginning to end. Samples were brought to my home and I was given help in selecting granite which would look good in my kitchen. The process was explained to me in detail. On the day of install, they arrived on time and were courteous and did an exceptional job. The thing I really loved about
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is that they have a plumber who comes and hooks everything back up the same day as the install so you don't have to wait for a plumber to get there. All in all, my experience was excellent and I would definitely hire
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again!
- Neil H.
F

Rating
I sent an email to his website, telling him I had several projects for him. He promptly replied, and said the earliest he could come out for an estimate would be the following Monday at 4:30 pm. I told him I was good any day that week, just tell me the best day and time for him. He never replied to that email. He did not show up Monday, or any day that week. I have never heard a thing back from him. This is second
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in the past month who failed to show for an appointment.
- James K.
A

Rating
We have talked about getting granite in our kitchen for a couple of years and finally decided to do it. We visited 3 places and
Pekin Countertop Installers Provider Name Locked
stood out and they gave us the most inexpensive quote. From the moment we walked in,
Pekin Countertop Installers Provider Name Locked
answered every question we had and explained the process in detail. From start to finish, the job only took 2.5 weeks and they did a great job! I would highly recommend
Pekin Countertop Installers Provider Name Locked
!
- Janet K.
A

Rating
I chose
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after an exhaustive
Pekin Countertop Installers Provider Name Locked
on Angie's List and getting 3 estimates.
Pekin Countertop Installers Provider Name Locked
was not the cheapest quote, but I was impressed by their website, their Angie's List reviews and the fact that they have their own fabricating shop. We enjoyed working with
Pekin Countertop Installers Provider Name Locked
to choose our materials. The gentlemen sent to measure and create templates were very prompt and courteous. The work was well done and we are thrilled with the results.! I do, however, have a couple of complaints. 1. The men who laid the tile both on the the floor and the backsplash never arrived before 9:30 AM at the earliest. I don't think
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can control this. I am pretty sure these were subcontractors. But I am arranging my day around installation and I would appreciate an earlier start to the day. 2. The floor installers were to tile under the dishwasher. Although, my husband and I both pointed it out to them, they failed to do so.
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agreed that this was unacceptable, but the tilers who came to install the backsplash were different. They didn't know how to disconnect the dishwasher and could not get it out to install the tile. By this time, I was exasperated enough to tell them to just forget it. I now have a large gap between the dishwasher and the new
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. We will have to install a piece of wood to cover it. 3. The first backsplash tile we chose did not arrive on time. We decided to cancel that order and choose new tile. No problem according to
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. We were much happier with our second choice. The day before installation
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called to say she had ordered the wrong size tile and would have to reorder. That's okay. Mistakes happen. But when they arrived to install the next week, the accent tile was the wrong color.
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again admitted fault. I would have expected that when you made one mistake in ordering, you would check that the rest of the order was correct. These issues only delayed us about 2 weeks.
We would use
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again. Just recognize that remodeling is an exercise in patience and flexibility.
- Martha R.
A

Rating
Pekin Countertop Installers Provider Name Locked
installed beautiful granite countertops for our office kitchen. The stones are beautiful, they offer a large variety of granite and tile at their 27th Street location at Oak Creek. The installation team was very kind and professional. The prices were also pretty reasonable. We were very glad that we made the right choice for the job. I highly recommend the company.
- HAMZA B.
D

Rating
I had a granite counter top cut and installed in my mother's kitchen in Pittsburgh.
The onsite laser measurement and template and eventual installation was done very well. Both the technician and installer , Flauvio, were very professional, customer oriented and delivered excellent results.
The problem encountered was that a small 6" wide side piece was left off the shipment and I was informed that another installer would come the following Tuesday to deliver and install. However, no one from Colonial showed up on Tuesday and I could not get anyone from Colonial on the phone and/or to call back to explain and commit to an actual delivery date. This was important because it was holding up the back splash installers as well as the whole project. Also, I live out of state and not only did I had to drive in to Pittsburgh to meet the expected Tuesday delivery, I had to wait for a undisclosed number of days until the delivery finally was completed.
It usually takes three or four calls to get through to a customer service person at Colonial. Leaving a message is useless because no one ever responds or calls back. After repeated tries,I finally got through to a customer service person named
Pekin Countertop Installers Provider Name Locked
who handles the Pittsburgh area and explained the problem. She promised to check and call right back with a new delivery date. After not hearing from
Pekin Countertop Installers Provider Name Locked
by the end of the day, I called back several times over the next two days only to be put into
Pekin Countertop Installers Provider Name Locked
's voice mailbox each time. I had the operator look for her a few times only to be told that she was too busy to come to the phone or not at her desk. As a result, I was never given a firm delivery date or an explanation what was happening.
A few days later an installer showed up unannounced. with to missing piece and the installation was finally completed a week late.
Normally, when a supplier makes a mistake, you would expect the supplier to go out of its way to correct the error to the customer's satisfaction. Colonial's attitude seems to be that they will rectify it when it is convenient to them. Ignoring customer calls and not even communicating corrective action is completely unacceptable and a poor example of customer service.
In summary, Colonial's technicians and installers are first rate but Colonial's Customer Service is the completely unprofessional and the worst that I have ever seen in any business.
- Ralph R.
A

Rating
Work started around
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18th and this was all about removing drawer fronts, doors and prepping and corestaining all existing cabinet boxes. This took about 2 days. They returned a week or so later to install the new corestained upper cabinetry and move the one section of cabinetry up. Then they installed all doors and drawer fronts and hardware. One new upper corner cabinet was a custom size and had to be cut down and refabricated in the shop to fit and the open shelving box had to be built and corestained as well. The 4 doors also had to be sent out for glass inserts and only took a day or two. We added the moldings on the end of the cabinets at this point, which really added a custom touch. After this step in the process we had a bit of a wait for a door for the refabricated cabinet. I think it took a week or two for that to come in and be corestained. The team came back out with the new door and had to corestain the new open shelving and moldings on the ends of cabinets as well as any touch up work needed. They reinstalled under cabinet lighting under the new open shelving and left me with a kitchen I really love.
I had a vision when I called
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to get my kitchen updated, and they executed it exactly the way I designed it. I can't say enough about the great experience we had with
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.
Pekin Countertop Installers Provider Name Locked
,
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,
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,
Pekin Countertop Installers Provider Name Locked
and all the guys were great to work with. I will definitely be using them for future bathroom remodels!!
- Alison S.
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All Countertop Installers in Pekin, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Allure Construction Services

P.O. Box 24273
Indianapolis, IN

ALUMINUM SUPPLY CO INC

14359 MEYERS RD
Detroit, MI

ALW Construction, LLC

5693 Henderson Dr.
Brownsburg, IN

American Kitchen & Bath

323 E Ireland Rd
South Bend, IN

AMERICAN RENOVATIONS, INC

4405 ENGLE RD
Fort Wayne, IN

Artistic Marble and Granite

1308 W Troy Ave
Indianapolis, IN

Cabinets By David Cook LLC

2535 Reavest S. Dr.
Indianapolis, IN

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Capital Improvement Company, Inc.

1779 Budd Road
Corydon, IN

Carroll's Flooring

PO Box 538
Roanoke, IN

Chronus Construction and Landscaping

1690 Woodlands Dr
Maumee, OH

CONTEMPO STONEWORKS & RENOVATIONS LLC

4086 Rochester Road
Troy, MI

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Darrell G White Home Repair

2149 Hulman St
Terre Haute, IN

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

Dynamic Design Custom Countertops

3818 S Lincoln Blvd
Marion, IN

Edens Painting and Remodeling LLC

8747 Fielding Ln
Indianapolis, IN

Father and Son Construction, LLC

1179 S Lockenour Ln
Salem, IN

From The Foundation Up Service

11743 state highway 243
Cloverdale, IN

Glass Doctor of Warsaw

1111 E Winona Ave
Warsaw, IN

Global Granite & Marble

10800 Linpage Place, Bldg 1
Saint Louis, MO

Granite America

698 Kennedy Rd
Lexington, KY

Granite Services LLC

2635 S K St
Elwood, IN

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

J.G. Cabinet & Counter Inc

2571 S State Road 5
Larwill, IN

JnC Enterprises

8679 S US Hwy 231
Rensselaer, IN

Kilpatrick Traditions LLC

2335 W 236th St
Sheridan, IN

Lee Supply Corp

6610 Guion Rd
Indianapolis, IN

LEHMAN FLOOR COVERING INC

1940 ETNA AVE
Huntington, IN

M & S CERAMIC TILE & NATURAL STONE IMPORTS

2500 TOUHY AVE
Elk Grove Village, IL

M.O.M.Co. Properties

1210 Park Rd.
Rochester, IN

Mainstream Works

490 S. County Road 660 W
North Vernon, IN

Majestic Stone Imports

1100 E Maryland St
Indianapolis, IN

Malloy's Restoration

5151 E. 62nd Street
Indianapolis, IN

Marble And Granite City

24137 West 111th Street
Naperville, IL

Marble Uniques - MU Holdings Inc

815 W Jefferson St
Tipton, IN

Molini Corporation

7616 Honnen Dr S
Indianapolis, IN

Moore For Less

407 West North St
Greensburg, IN

Patton Homes, Inc

Statewide
Whiteland,, IN

Respectable Restoration LLC.

3830 N State Rd 267 Suite B
Brownsburg, IN

RODGERS BUILDING SUPPLY INC

309 W MARSHALL ST
Russiaville, IN

SCHMIDT CABINET COMPANY INC.

1355 HWY. 64 NE
New Salisbury, IN

Sebastian Construction

16514 Highway 10 N
Butler, KY

Sharp Built Cabinet

2685 S. Pixley Knob Road
Pekin, IN

Stanley's Marble & Granite Inc

9009 S Odell Ave
Bridgeview, IL

Stone Reflections LLC

7020 S Meridian St
Marion, IN

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

The Fireplace Specialist

103 East Iroquois Street
Kentland, IN

Waterproof4Less

15134 Myrtle Ave
Harvey, IL

Your Chicagoland Remodeling

12822 Carriage Ln.
Midlothian, IL
Pekin Zip Codes

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