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Then some subcontractors he hired to move the dirt showed up the next day and shoveled it in the pool, where it went down our main drain. He said he'd plugged the main drain, but the contractor we've hired to fix it said that it was not plugged. Then the subcontractors told us that they had not been paid and
Although we had been frustrated with the delays for some time, not being able to contact him and having to pay his subcontractors was the last straw so we sent him an email telling him we were disappointed and did not want to proceed with him.
He called back with a lot of excuses about everything that had gone on, even going so far as to accuse the subcontractors of lying to us. We had a moment of uncertainty, so we told him not to come back while we considered our options. We had someone else come in to take a look at what had been done so far and what it would take to fix it. We also had someone quote us on the dirt and found out the price he gave as as the reason to justify asking for more money was greatly inflated.
Based on what we learned, we decided not to allow
Throughout the entire time period from when we first got a quote to finally calling it quits we'd had difficulty getting him to show up when he said he would. A job that should have taken 3 weeks stretched into 6 weeks and wasn't even a third of the way complete.
We initially found
We now have a new contractor to do the job and he had to re-pipe the main drain. Things are going well and in 1/2 day of work he has already accomplished more on the job than
I had bought a but I found myself not having the free time to do so. I had some concrete and pool deck work done recently by a terrible company, Ultimate Concrete (look for that review). They left a terrible mess in the pool, including lumps of pool deck material on the floor of my pool. My in-ground system had to pick up a lot of dirt and remains from the construction. I felt like I should clean the
In talking with
I wasn't disappointed as they had somebody from their sister company, Action Plumber, come out a few hours later and replace the PBV. They did a very good job in wrapping and protecting the pipes from freezing. I had them replace a $15 float for $50, but I wanted it done right, just didn't have the time to go to NPS and do it myself.
The real bright point of this day came when earlier
I don't believe Action is the best on price, but I have not seen anyone better on business practices. Good job,
After hiring him. His team came promptly on the day scheduled and
All in all a very good experience from a professional that clearly knows what he is doing. Hopefully I won't have any further problems, but if I do, I would not hesitate to contact him again.
They further explained some questions I had and were thorough and helpful.
I will definitely use Perfection for all my pool needs. I am so grateful.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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