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N
"Placed phone call/order with Mrs. O'
the week prior to service date. Gave her my two requests: (1) phone call prior to arrival and (2)" that something should be placed down on hardwood floor to protect from damage. The upright piano was over 60 years old and weighed approximately 1,000 lbs. Mrs. O'
responded that she would put my requests on the paperwork and scheduled an appointment between 9:00AM and 11:00AM for Monday,
. 19, 2015. Monday morning, Mr. Skip O'
and his two young men arrived. Mr. O'
carried, what appeared to be, an invoice and one of the young men carried a four wheel wooden dolly. At the door, he introduced himself and began telling me he had a bad morning so far. He grumbled something about one of his trucks not starting. I asked if I should sign the invoice first but he said, "No" and I showed him the piano just off the entryway approximately 6 feet from the front door. He asked for some trash liners to cover their feet so as to not dirty up my floors. My wife responded with Walmart brand plastic bags. They placed the bags over their boots. As one of the young men held their four wheel wooden dolly, I was surprised at its appearance and was questioning myself about its quality and integrity. I have seen professional four wheel dollies and that looked "homemade" to which I asked, "Is that a homemade dolly?". "Yeah", replied Mr. O'
. I was thinking we would have a discussion as to the plan of action but, that, to my demise, was not the case. Mr. O'
asked me to step aside as they raised one side of the piano just enough to slip the four wheel dolly under the center of the piano. My first worry was that one of the young men might fall backwards into my glass China Cabinet a few inches away. I then watched every action as I feared they would damage my walls. They moved the piano from the carpeted room just onto the wooden floor. Mr. O'
did ask one of the young men to see if was cutting into the wooden floor. The young man replied, "no". They wrestled the piano another foot or two and stopped. I recall that Mr. O'
, about this time, lowered himself to adjust or "free up" one of the dolly wheels and commented it was "frozen." He stood upright, and continued barking out orders to the young men as they struggled against the weight of the piano around the corner to allow the front door to be opened. With the front door opened, Mr. O'
commenced to pushing and holding the piano on the four wheel dolly keeping it as straight as possible while the two young men were struggling with the front end. When they came to the raised threshold, it was obvious that the dolly wasn't going to roll up and over so between the three of them, they settled on letting the piano abruptly slide and fall forward on its end onto my porch a fall of about 8". I asked if I should move my car, to which one of the young men said it would be best. I grabbed my keys and went outside to move my car. I carefully watched them lift one end of the piano onto two prongs protruding from the back of the truck. All my attention was given to one of the young men standing precariously in front of a strap they were tightening with a metal hook on the end. I asked him what would happen should that strap break or if the metal hook would come disengaged? He replied that it would fly over his head with all the force placed on that strap. I shook my head in disbelief as I witnessed there was no concern for the young man's safety. I solicited Mr. O'
about another
job at my parent's recently sold home. He gave me an estimate, said to schedule an appointment with his office, and he went back into the house to receive my wife's check. He then came rushing out of the house and like a proverbial flash he was gone. I watched them as they drove out of sight wondering if that one strap would hold that piano on the highway all the way to the dump. My wife and I were so relieved to have that piano gone. We were also relieved to have the haulers gone. I was tired from standing from all the excitement, that I joined my wife in the den not paying any attention to the floor. I noticed our entry way rug was shoved to the side and I figured they had to move it out of the way of the dolly wheels. While sitting in the comfort of our den, I asked my wife what she made the check out for. I asked if she got a receipt and she replied, "No". I thought that was strange but decided that I would contact them later asking for a receipt. It was about an hour later that I got up enough energy to address the entryway rug when I noticed the wheel tracks engraved into my wood floor. Needless to say I was upset and my wife said to wait until she could mop it and see if it was only surface damage. I knew better but let her have her way. That afternoon I scheduled another appointment for
to come to my parent's house for a general
of junk from their basement. I spoke with Mrs. O'
but purposely did not
my grievance against her family business. I was in need of their services once more at another job site, my parent's recently sold house. The prospective buyers of this house already had their "walk thru" and demanded that the junk in the basement be removed by 48 hours, their closing date. In other words, I didn't want the buyers to find any fault with our agreement that would jeopardize the sale of my parents house. I had little time to shop for another junk hauler. My wife and I also reasoned that we would see Skip O'
on site at my parent's house and we could discuss the damaged floor at that time. We also knew that
was reputable, according to Angie's list. At my parent's house, two days later,
arrived but Mr. O'
was not there. One of the young men and a young woman were there to remove and haul the stuff. Towards the end of the job, the young man said he had to call Skip and raise the cost of the job. I replied that was not what we agreed to but realized I had no choice as they already had their truck loaded. I told the young man I needed to speak with Skip on his cell phone. The young man obliged and I told Skip O'
that he had damaged my floor. His
turned ugly and with anger he asked my why I didn't inform him immediately? I took offense at his accusatory
but I calmly replied that my wife and I expected to see him face to face that day and had planned discuss it with him. At this time, the young man, needed my approval of his work and asked me to escort him to the basement. I handed the phone to my wife. When I came back up from the basement and went to the car where my wife was sitting, she handed me the phone. She was almost in tears as she cried out that Mr. O'
said he did not believe us and accused us of wanting a brand new floor at his expense. I invited Mr. O'
to come by that very evening and see for himself the damage he caused. He insisted that he had one of his workers
on the floor to make sure the wheels were not damaging the floor. I realized then that I was dealing with a "hot head". I discussed with Skip that perhaps only some of the wood slats would need to be replaced and he replied that he wasn't sure how to fix the problem. I said I would call him after I get some professional advice and bids for the cost of the wood. I handed the phone back to the young man named,
. My wife showed pictures of the damaged floor she had taken with her smartphone to
, the young employee and
, the young female employee. They informed Skip we had photos on our iphone and ended their conversation. I asked them why didn't Skip take precautions and place some type of protection on the floor. They replied, "that's the way Skip is". They both agreed that Skip would make it right. After our conversation with Skip, my wife and I are in shock that we, the customers, who did nothing wrong, were left with a damaged floor and were some type of scam artists. At the time of this letter/email, I am awaiting on professional floor people and their suggestions as well as their bids. Thank you for allowing me to share my grievance against
Services.

-ron B.

F
"I am on a limited budget, so I decided to get a few estimates and choose the lowest one. I saw an offer on Angie's List from All Haul for 10% off the job," I decided to contact them for an estimate.
e-mailed me and asked me to call him, so I did. He gave me an estimate over the phone based on what I told him about the shed. He said he was leaving a job that was about 45 minutes from my house, and that he could come right over to do the job. I explained I had an appointment with someone else in about 2 hours, but he could come by before that and view the shed and give me a more accurate estimate. He said OK, and he was on his way over. While waiting for
to arrive, I decided that his estimate was fair and I would probably hire him to remove the shed, so I called the other firm and cancelled the appointment I had with them. After waiting two hours and
hadn't arrived yet, I called him. He said he wasn't coming because I had the appointment with the other firm. I explained that I cancelled the other appointment, because I was expecting him to show up.
said he was sorry and that there must have been a misunderstanding. There was no misunderstanding, he just decided he didn't want to compete with another firm and blew me off! In my opinion, it is very on professional and bad business practice to blow off a potential client. He should have called me and told me he decided not to come. If he had, I wouldn't be writing this. Furthermore, he never tried to rectify the situation by offering to come by another time. I guess my job wasn't big enough for him to bother with.

-Patricia W.

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Local Articles in Knightstown

Waste Management reviews in Knightstown

A

Rating
Quick reply and excellent service, on time, did a great job. I will use them again. Highly recommended
- John Patrick K.
N

Rating
The experience was perfect! They took all the items I specified and packed their truck snugly. Do you want the list of what they took? I wrote them down before calling
Knightstown Waste Management Services Provider Name Locked
. Let me know and I will list the items they took.
- Jean J.
A

Rating
I could not use the actual voucher in time and the amount of stuff needing to be removed would have exceeded the voucher value. While the price was more than I expected for a trash removal, the service and promptness were great. Overall very satisfied with the work they did and they even called after to confirm the that the work had been done to my satisfaction. Would definitely recommend them.
- Karl D.
A

Rating
My daughter’s experience was great. They were wonderful to work with. The additional price was reasonable. They were prompt and helpful in loading everything up.
- Anne S.
A

Rating
Knightstown Waste Management Services Provider Name Locked
and his crew are great. He came out on a rainy day, our home is at the end of a narrow winding drive with no turn around, and the home is 5 levels. Certainly a challenging situation...but
Knightstown Waste Management Services Provider Name Locked
didn't miss a beat. He and his team are fast and efficient, they took two very full loads of household junk, carefully packed to make the best use of space and fit everything in. They had 5 levels of stairs to deal with, and they went at it quickly and professionally. I would absolutely use
Knightstown Waste Management Services Provider Name Locked
again, he was a pleasure to do business with. Dependable, professional, courteous, and great at what he does.
- James H.
F

Rating
My husband waited all day for them to show up at our home. They did not arrive. He tried numerous times to contact them. They said they would be late, but did not come at all. Frustrating.
- Jessica M.
A

Rating
these guys are fantastic....professional, helpful and very willing to make it happen. I was really happy with the service. would highly recommend
- Craig H.
D

Rating
One of the two guys that showed up tracked mud on an oriental rug, stairs and loft carpet. When the owner/manager showed up he said he would take care of it and had the take off their shoes.(not a great decision from a personal safety point of view). They spend over 30 minutes of the two hours I contracted for trying to get a medium sized refrigerator downstairs. They did not come equipped with the proper tools to remove the refrigerator door. The language used by the owner/manager during this part of the move was not appropriate at all. They left a pad behind so I called them to let them know they could pick it up. The manager said he would be out the next week to pick up the pad and to pick up the oriental rug and get it cleaned. He never showed up.
- David B.

All Waste Management Services in Knightstown, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-GOT-JUNK?

5868 E. 71st Street, Ste. E110
Indianapolis

1-877-4GO-Junk

5836 Beech Hollow Dr
Indianapolis

20/20 Excavating Specialist

6632 East 266th Street

A & N CONTRACTING LLC

16360 Cumberland road
Noblesville

A&W Exterior Restoration

1845 E 68th St
Indianapolis

A-1 Roofing Systems

7036 Bluffgrove Ln
Indianapolis

AC Trash Hauling & More

5710 Buttonwood Dr
Noblesville

Adam's A-1 Animal Removal

1519 Creekside Ln
Greenwood

AdvantaClean of Indianapolis

9250 Corporation Dr
Indianapolis

AJ's Janitorial Services

6919 E 10th St
Indianapolis

ALLISON TREE & LAWN

PO Box 33277
Indianapolis

American Animal Control

11877 N Pine Rd
Syracuse

Andersonmulch.com

9219 West Rising Sun Drive
Pendleton

Angler General Contracting

133 West Market Street
Anderson

ANIMAL MANAGEMENT SYSTEMS INC

20044 PRAIRIE BAPTIST RD
Noblesville

Around the House Repairs and Hauling

115 Cottonwood Dr
Cicero

Arrow Pest Control

9366 Castlegate Dr
Indianapolis

Aves Auto Repair

5701 Crawfordsville Rd
Indianapolis

B & B Hauling

1018 Waldemere Ave
Indianapolis

BAXTER PEST DOCTORS

2691 NICHOL AVE
Anderson

Best Way Disposal

1128 W 66th St
Anderson

Better Homes General Contracting

938 N. Fenton Ave.
Indianapolis

Bin There Dump That - Indianapolis

7995 W 21st St
Indianapolis

Bottom Line Courier Corp

3035 S Meridian St
Indianapolis

Breaking the Law Landscaping

244 N. Old S.R. 67 South
Martinsville

Brent's Flooring

115 W New York St
Fortville

Bright Concepts

161 Frasier St
Greencastle

BUCK CREEK GROUNDS MAINTENANCE LLC

7352 W 300 N
Greenfield

Budget Hauling

6366 Brookline Dr.
Indianapolis

Bugs-B-Gone

170 White Oaks St
Indianapolis

Bulldog Movers Inc

4194 NE Expressway

Burdine Perfection Services

205 E. Tilden Dr.
Brownsburg

Campbell Construction

143 buck creek rd
Indianapolis

Capital Environmental Enterprises Inc

3440 S Post Rd
Indianapolis

Carlin Property Solutions LLC

4516 Laclede Ct
Indianapolis

Casey Construction

7131 1/2 E. 46TH ST.
Indianapolis

Clemon's Hauling Stone & Gravel

47 Vine St S
Greenfield

College Hunks Hauling Junk & Moving

8070 Castleton Rd
Indianapolis

Countyline Truck & Trailer

2435 Kentucky Ave
Indianapolis

Coyote Towing LLC

5632 DunkDrive

D&D Handyman Services

3401 N Wittfield St
Indianapolis

D&T Hauling

Keystone Ave.
Indianapolis

Dan's Handi Work

12026 Broadway St
Indianapolis

David Hazen Group LLC

4861 W 106th Street
Zionsville

Demo Guys Interior Demolition

Mobile Service
Indianapolis

DGC Contracting

P.O. Box 1004
Cicero

Drainman The

2244 Profit Dr
Indianapolis

Drive Away Dumpers

PO Box 426
Fortville

DUSTBUNNIES CLEANING SERVICES

3420 N GRANT AVE
Indianapolis

Eagle Home Repairs

3825 Denwood
Indianapolis

eastside hauling

2632 n boehning st
Indianapolis

ECONOMY PAINTING

2690 S KEYSTONE AVE
Indianapolis

Family Man Hauling/Aaa A Family Hauling

3313 Westfield Rd
Noblesville

Fentress Builders Inc

6006 E 38th St
Indianapolis

Fikes Pest Control

9135 Harrison Park Ct
Indianapolis

Fire Dawgs Junk Removal

4339 West 71st Street
Indianapolis

Fisk Services, Inc.

271 S FRANKLIN ST
Greenfield

Five Star Industries Inc

8131 W 10th St
Indianapolis

Foerster Construction

13830 Painter Ct
Carmel

Foxy Landscape

11621 Tamarisk Blvd
Fishers

Gold Seal Termite & Pest Control Co

1402 Commerce Way
Indianapolis

Green Wave Computer Recycling

9206 E 33rd St
Indianapolis

Greenway Dumpsters

1010 Galliten Ct
Greenwood

Grigsby Remodeling

636 Greensboro Ave
Knightstown

Gutter Covers of Indiana

1801 E 30th St
Indianapolis

H&R General Contractors

11230 N State Road 67
Mooresville

Here To There Movers

6800 E 30th St
Indianapolis

Hester's Construction Company, LLC

10359 Harrow Place
Indianapolis

Indiana Cleaining Solutions LLC

31 Stilton Dr.
Cicero

Indiana Foundation Service

624 N Front St
Whiteland

Indiana Tree Service Inc

PO Box 39118
Indianapolis

Indiana Wildlife Specialties

7628 E County Rd 500 N
Michigantown

Indianapolis General Contractors

4401 Asbury St
Indianapolis

Indy Home Detailers

Indianapolis

Indy Speed Courier

P.O. Box 36354
Indianapolis

Indy's Best Window & Gutter Cleaning

873 Sheffield Dr
Greenwood

IntegraLink LLC

2219 Raymond Park Dr
Indianapolis

J H CONSTRUCTION

759 HILLCREST DR
Greenwood

Jeter & Assoc Hauling Inc

PO Box 33073
Indianapolis

John Mitchell Moving/Two Guys & A Truck

Servicing the State of Indiana
Indianapolis

Johnson's Hauling & Excavating, LLC

7347 West 350 North
Bargersville

Jorge's Handyman Services

4707 Brookville Rd

Kelly Crockett's Tree Care

8703 East 82nd Street
Indianapolis

Klean Restoration, Inc

2176 N Meridian St
Indianapolis

Kyle's Stump Grinding & Landscaping

1145 S. 700 W.
New Palestine

Langenwalter Carpet Stain Removal

6190 Crooked Creek E Dr
Martinsville

LOOK-E FARMS & EXCAVATING

2767 S COUNTY ROAD 1050 E
Indianapolis

Lopez Moving LLC

12359 Landmark Trl
Fishers

Mans Hands Can

907 Vanceburg Dr.
Indianapolis

McCarty Mulch & Stone

100 Bluffdale Drive
Greenwood

MERRITT'S TRUCK & AUTO REPAIR

1025 Touby Pike
Kokomo

Midwest Homes, Inc.

2319 Distributors Drive
Indianapolis

MIDWEST WILDLIFE LLC

1541 N 1000 W
Kempton

modern nature pest control

1501 iron liege rd
Indianapolis

Moving Dawgs

4339 West 71st Street
Indianapolis

Mr. Flood Water Damage Restorers

218 North Delaware Street

Nature's Creations Lawn & Landscaping

4003 Sungate Ct
Indianapolis

NORM'S MOVING & HAULING, INC

4526 EVANSTON AVE
Indianapolis

NorthStar Moving Co

633 W. Fifth St

Old World Landscape

PO Box 19286
Indianapolis

One Hour Heating & Air Conditioning

1551 S Franklin Rd
Indianapolis

Orkin Pest Control

7034 Corporate Dr
Indianapolis

P B J Construction & Handyman Services, L L C

12096 Sail Place Drive
Indianapolis

P&P Handyman

282 N Greenbriar
Greenwood

PakMail Indianapolis

9425 N MERIDIAN ST
Indianapolis

Paramount Garage Doors

P.O. Box 47064
Indianapolis

Peak Exteriors

One Court Place

Pet Angel Memorial Center

4202 S Meridian St
Indianapolis

Ping's Tree Service

5050 Freyn Dr
Indianapolis

PITCOCK PAINTING

3010 Mars Hill St
Indianapolis

Polis Express Inc.

3218 Georgetown Rd
Indianapolis

Prestige Lawn Solutions

P.O. Box 900
Plainfield

PuroClean Disaster Restoration

91 S Morristown Pike
Greenfield

R & M Construction

3570 W Us Hwy 40
Greenfield

Red Bucket Extreme Cleaning LLC

Cross Creek Drive
Indianapolis

Rent An Old Fart

1115B Laurel St
Indianapolis

Rick's Roofing & Construction

1415 South 19th Street
New Castle

Riley & Sons

3810 N Bolton Ave
Indianapolis

Rocky's Tree Service

6220 E 26th St
Indianapolis

Roto-Rooter Plumbing & Drain Services

6809 Hillsdale Ct
Indianapolis

Sav_vy Scrap

2809 Barbary Ln Apt G
Indianapolis

Schmitt Services

4400 N State Rd 9
Anderson

Schott Services, LLC

3711 S Pennsylvania St
Indianapolis

Scott's Circle City Tree Care

1425 south Eclid Street
Indianapolis

Shawn Thomas Painting & More

606 S Arlington Ave

ShinE Penny

Indianapolis

Slide-Lok Of Indianapolis

23940 Logan Ct
Cicero

SLP Construction

130 S. Butler Ave
Indianapolis

Sowers Sealcoating Inc

216 N John St
Arcadia

Start Moving

2372 old combee rd 103

Sterling Van Lines

4550 E Olympic Blvd

Strongman Hauling

Indianapolis

Studley Moving & Storage Inc

PO Box 40952
Indianapolis

SUNSHINE CONSTRUCTION INC

PO Box 39213
Indianapolis

The Amigos Maintenance LLC

12500 Bentley Blvd
Fishers

The Gonna DoBoys

1849 Westview Dr
Indianapolis

The Stump Machine

Indianapolis

TNT Furniture Movers

1411 S Hawthorne Ave

Top Notch Landscaping

6245 In 125 W
Whiteland

Troy's Hauling

1849 Westview Dr
Indianapolis

Turnkey Contracting

p.o. Box 206
Bunkerhill

Vawter Custom Creations

P O Box 337
New Palestine

Watchtower Property

9322 shady bend lane
Indianapolis

Weaver's Lawn Care

72 South Homestead Dr.
New Castle

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