Garrett Water Damage Restoration Articles

Sample Reviews

F

Rating
We had a copper pipe leak near our hot water heater. It puddled on the floor and was mopped up many times before the plumber arrived. The plumber replaced the pipe and left. Another leak in the same area sprang up and the plumber had to return.
Garrett Water And Smoke Damage Specialists Provider Name Locked
's Kitchen and Bath Beyond referred us to
Garrett Water And Smoke Damage Specialists Provider Name Locked
. We are new to the area and didn't know any better about who to call for water cleanup. We trusted the referral from the plumber( huge mistake).
Garrett Water And Smoke Damage Specialists Provider Name Locked
came several hours later. The technician inquired aggressively about using insurance or cash pay. I should've known then that this was a disaster in the making. After speaking to my wife, we decided to not turn it in to the insurance since it wouldn't meet our deductible. After speaking with his supervisor, the tech said it'd be 900.00. We agreed since we had to remedy the water issue. We had just installed engineered wood floors and didn't want to sacrifice that investment. The tech metered the walls, ripped off some damaged Sheetrock, vacuumed up a little water and set up 3 blowers and a dehumidifier. He was here 30 min. He said he'd be back on Thursday to pick up the equipment. A day later our Master closet had a foul odor and the water seeped down the wall and saturated the thick carpet. I had to take up carpet and cut away carpet padding. I then had to move their equipment to dry the closet . When I told the tech about it he said " so now you're a water restoration expert. He overlooked that we were paying for HIS expertise. We didn't see anyone from
Garrett Water And Smoke Damage Specialists Provider Name Locked
on Thursday, so we called on Friday. The tech lied saying he called us 5 times with no answer. Our call logs do not support this fabrication. Finally Late Friday afternoon the tech was contacted and he said he'd come by later to get equipment and since we were leaving town , we arranged for the equipment to be picked up on Mon. On Tuesday the tech called and said he couldn't make it. So finally on Thursday another tech came to retrieve their equipment. This tech was taken aback when I explained how this job went and he told me they were supposed to visit daily and monitor moisture levels until readings were normal. NEVER happened here. After the equipment was picked we got a call from the original tech wondering why we were unhappy. I explained that we really never got the service we expected. He said he'd talk to the supervisor and came back with a 650.00 price. I told the tech to have the owner call me. NEVER happened again. Now I just received a bill for 900.00 . Let's calculate this. The initial tech was here 30 min. And the returning tech was here 10 min. That's 15.00 a minute or 600.00 hr. WE SHOULD ALL BE IN THIS BUSINESS. Another plumber told me that these restoration companies offer referral fees that can be as high as 500.00 per referral. This whole company is a SHAM and a RIPOFF. THE SERVICE WE RECEIVED IS SHAMEFUL AND DISHONEST. I am disgusted by this company and their refusal to return a call to discuss this matter. I guess they are only interested in collecting your money for extremely poor service. I will also never hire the referring company either since there is a dishonest symbiotic relationship. We had to repipe our house and we hired another reputable plumber rather than dealing with these dishonest entities. ...
- Sandra P.
A

Rating
It went fabulously!!!
Garrett Water And Smoke Damage Specialists Provider Name Locked
and Clog Commandos are sister companies. Except for initial clean-up, most of our contact was with
Garrett Water And Smoke Damage Specialists Provider Name Locked
of Clog Commandos.
Garrett Water And Smoke Damage Specialists Provider Name Locked
was present to supervise all work, and he did not take any shortcuts. He and his staff handled the project with the utmost professionalism. (See what provider did, above.)
In addition to the scope of the work Clog Masters performed,
Garrett Water And Smoke Damage Specialists Provider Name Locked
gave us pointers along the way of how to navigate this physically and emotionally difficult situation that has dragged on for over four months. He went way above and beyond the scope of what he was paid to do in order to assure that we were satisfied and made whole.
Garrett Water And Smoke Damage Specialists Provider Name Locked
and his staff were respectful to us at all times. They were responsive to phone calls. They listened to our concerns, and promptly addressed them. They showed up on time for all appointments.
In
Garrett Water And Smoke Damage Specialists Provider Name Locked
contrast to the builder who was responsible for the rebuild,
Garrett Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos seemed to actually care about more than the dollars they were being paid to do the job.

We recommend, without reservation,
Garrett Water And Smoke Damage Specialists Provider Name Locked
/Clog Commandos to anyone who finds themselves in a situation where hazardous materials remediation is needed.

Thank you,
Garrett Water And Smoke Damage Specialists Provider Name Locked
, and your team!!!
- R I (Rosie) R.
A

Rating
Very well. They were very professional and courteous. We have been trying to find a company to come out and tarp our roof and they came to the rescue. I would definitely use their services again. I give them an A+++ rating.
- Thomas G.
D

Rating
We discovered a sewage leak in our kitchen ceiling and called our insurance company. I asked the insurance to provide a contractor to perform all needed demolition, cleanup, restoration of the areas. At first the professionalism, courtesy, communication and work with excellent. They explained all aspects of the work and assured that their crew operated as quickly and cleanly as possible. I was particularly impressed how much of the existing walls and cabinetry they were able to save. They brought in a subcontractor that did the mold abatement. That is when things started to go south. There rep (
Garrett Water And Smoke Damage Specialists Provider Name Locked
) came over in the evening and explained the restoration steps. All of a sudden and for no apparent reason he jumped up, grabbed a hygrometer and quickly tested certain areas around the kitchen baseboard. He said there was still water and his crew will need to investigate. I kept asking if they were going to test for bacteria and expressed that I had little concern about the mold. Over the course of the next few days we were told they had a big job in another city and it became impossible to get ahold of anyone. When we did the person on the other end was no longer very professional. Eventually, our insurance was brought back in the picture by
Garrett Water And Smoke Damage Specialists Provider Name Locked
over the "second" leak. Over the course of the ensuing 11 months we had a succession of engineers, bacterial testing, and others insist that an outside planter was responsible.
Garrett Water And Smoke Damage Specialists Provider Name Locked
provided our insurance carrier with an extremely low ball estimate that even to an novice (myself) was devoid of big items such as the actual cabinet boxes and city permits. We "fired"
Garrett Water And Smoke Damage Specialists Provider Name Locked
and brought in a Public Adjuster who brought other professionals in that indicated that the leak was from the movement of liquid from the original black water leak. We brought in an excavator to rip out the planter and contractors to rip out the wall in question; the water was NOT coming from the planter! The bottom line is that
Garrett Water And Smoke Damage Specialists Provider Name Locked
placed ourselves and insurance company at odds and that was really not appreciated. We did eventual settle on just enough to bring everything back to normal with our own contractors. I do not wish to hypothesize why
Garrett Water And Smoke Damage Specialists Provider Name Locked
did what they did but I can say I was upset that a job that should have lasted a few weeks went about one year because of what happened.
- Mitchell P.
A

Rating
Garrett Water And Smoke Damage Specialists Provider Name Locked
from
Garrett Water And Smoke Damage Specialists Provider Name Locked
made the estimate and stuck by it - the work was excellent, wood floors repaired and walls/baseboards finished to blend with surroundings. Also completed a number of more minor items including some drywall repairs, hanging a mirror, fixing a light, etc. I was impressed by the professionalism - crew cleaned-up everyday and had good suggestions when somethng went awry with the plans (as they often do). Communication was excellent, professional and prompt.
Garrett Water And Smoke Damage Specialists Provider Name Locked
on the
Garrett Water And Smoke Damage Specialists Provider Name Locked
team was great. Good experience all-around, would absolutely recommend to others and use again.
- Allison B.
D

Rating
Two other estimates were from 1300 to 1800. They also told me that I
needed 3 more boxes of flooring. The job was completed by another
provider and i have 2 boxes left over. In the future, if a job is to
"low end " for them, I suggest they say so right up front rather than
deliberately overpricing so they are assured of not getting the job.
Because surely this MUST have been deliberate in order NOT to get a
particular job. Or could it be that they overcharge everyone this much?
I was insulted.
- karen H.
B

Rating
I had no issue with Hay's and sons other than their selection of sub contractors. Had no issues with the main crew that was used, but the flooring crew installed defective carpet, and improperly installed the wood laminate flooring. Hay's and sons did not dispute or disagree when I pointed out the issues, they had a separate crew come in and fix the issues in the end. I am still waiting on a credit due to cleaning we had to do due to the first flooring crew sawing the wood laminate inside the house. Everything else was completed as expected and on time. They also informed me that they would be using a different sub contractor for flooring moving forward.
- Lora P.
A

Rating
I had already started removing the mold but had stopped when I started getting concerned that I may not be doing it correctly. He came in and looked at my bathroom and said that I had already done most of the work and didn't really need to pay him to finish the job. He then instructed me what I needed to do to finish and that was it! I appreciated his honesty and he did tell me that he could do it but that if I felt comfortable completing it that I should go ahead and do so since I was already following all the necessary protocols.
- Terri H.
A

Rating
work was superb. very responsive, superb assessment, estimate for charges, all work was completed on schedule and on budget, and to a quality standard.
- cheryl W.
A

Rating
Garrett Water And Smoke Damage Specialists Provider Name Locked
was a great guy and VERY knowledgeable. He obviously takes pride in his work and was very open with what he was seeing and took time to explain the details of his inspection.
- Adam H.
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All Water And Smoke Damage Specialists in Garrett, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & ALL SIZE DUMPSTER RENTALS DEMOLITION CLEAN UPS

Flint, MI
248-634-3867( dump)services @ allsize dumpster rentals for residential commercial industrial...

Acculevel

9495 N Waldron Rd
Rossville, IN
Family owned & operated business. a dry home is a healthy home. acculevel is committed to...

Ace Real Estate Recovery Inc

7414 Woodsmill Ct
Fort Wayne, IN
We guarantee complete customer satisfaction, free estimates we are an accredited bbb better...

AFFORDABLE CLASS ACT INC

1301 ASHVILLE DR
Huntertown, IN
Persoal attention to customers needs. will not sub work to others not afilliated with...

Affordable Sewer Service LLC

1719 N Harrison st
Fort Wayne, IN

Allensbc.com

1077 Canary Ave
Yorkville, IL
Inside or out, blackened over time or in a disastrous condition, sodium bicarbonate cleaning...

AMERICAN BASEMENT SOLUTIONS

1992 OLD STATE RD 44
Martinsville, IN
American basement solutions is a family owned and operated basement waterproofing, crawl space...

Award Painting

1508 Reed Rd.
Fort Wayne, In
Interior/exterior commercial and residential painting. able to complete a wide variety of your...

Baker's Contract Building & Remodeling

11833 Hood Street P.O. BOX 68
Harlan, IN
Baker's contract building & remodeling is a well established and experienced family owned...

Britas Painting

8603 Fiesta Way
Fort Wayne, IN

C WILLIAM TROUTNER INC

2014 S CALHOUN ST
Fort Wayne, IN
Restoration is unfamiliar to most people and it is much different than new construction. as a...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

Carbon Construction Company

1620 Dale Drive
Camden, MI
We offer personalized professional custom restoration & renovation services for: property...

Carpet Masters

4821 Carroll Rd.
Fort Wayne, IN
We have been serving allen county and surrounding area for over 15 years. our business focus...

Changes Unlimited

1005 herman street
Fort Wayne, IN
We are a full service, turnkey, family owned and operated remodel and renovation company. with...

Chem-Dry of Allen County

10214 Chestnut Plaza Dr.
Fort Wayne, IN
Payment terms: cash, check, visa, mastercard, discover

COLORS UNLEASHED

ROBERTS RD
Woodburn, IN
2 employees. uses subs for large jobs. no additional travel charges. no additional service...

Danny's Pro Painters LLC

1509 Farley Dr
Indianapolis, IN
**now servicing columbus,oh** columbus phone - (614) 706-8306 -- since 1990, danny's pro...

DGA Roofing Inc

14350 Mundy Dr
Noblesville, IN
Dga roofing, inc dba midwest & southern restoration specializes in storm restoration and...

Duraclean

808 W Maumee St
Angola, IN
9 employees. no travel charges. angies's list members can receive 10% off. 24 hr emergency...

EAGLE CONTRACTING

1690 SUMMIT ST
New Haven, IN
Uses subs. additional address: po box 519 new haven,in 46774.

Eaton Painting

1035 N 400 E
Huntington, IN
We make painting easy. we bring a small business touch that you’ll just love. we can help...

Edens Painting and Remodeling LLC

8747 Fielding Ln
Indianapolis, IN
With over 26 years of experience the owners of edens painting & remodeling, llc will work with...

Elite Carpet Cleaning

3817 Dewberry Ln.
Fort Wayne, IN
Elite carpet cleaning is a family run buisness. we focus on doing the best job we possibly can...

Elwood Homes & Remodeling

132 Lincoln Hwy W
New Haven, IN
Where to begin...well...i guess i'll start by telling you what i tell my customers... "elwood...

Honorable Home Repairs

9018 Village Dr.
Fort Wayne, IN
Honorable home repairs, inc. has been serving customers in the fort wayne area since 2005. i...

J YODER INC

7802 YOUNG RD
Fort Wayne, IN
Local owned and operated general contractor, specializing in insurance repairs since 1941.

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA
Licensed and insured for all of ga. we offer a lifetime warranty on all of our work, repairs...

Low Dollar Companies

4056 12B Rd
Bourbon, IN
All aspects of property preservation & reo services we also do residential & commercial...

Overseers

8 Casey Rd
Mc Donald, PA
Never a deductable . claims specialist.

Paul Davis Restoration

3010 Butler Ridge Pkwy
Fort Wayne, IN
Paul davis restoration of northeast indiana has been a part of your community since 1993. we...

Paul Davis Restoration & Remodeling

3010-1 BUTLER RIDGE PKWY
Fort Wayne, IN
Paul davis restoration is one of the nation's foremost franchise organizations with over 220...

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA
Proclaim is one of the fastest growing public insurance adjusting firms in the nation because...

RCD Inc.

315 Barouche Pl.
Fort Wayne, IN

Referral Cleaning & Restoration Inc

2901 Parnell Ave
Fort Wayne, IN
Referral provides the most outstanding cleaning and restoration service experience ever. we...

Servicemaster by Monroe Restoration

288 North Mayflower Road
South Bend, IN
We provide professional fire and water damage restoration as well as cleaning services for...

Skaggs Construction, LLC

139 S Boehning St
Indianapolis, IN
With me you will find that ill get the job done right fist time and you'll be satisied. im...

Springfield Enterprises Inc

17402 State Rd 37
Harlan, IN
Additional address - po box 300, harlan, in 46743. additional contact names - jeremy sessions,...

Stanley Steemer

2020 Research Dr
Fort Wayne, IN
Stanley steemer has been providing cleaning and restoration services for both residential and...

Stanley Steemer

7822N 300W County Rd
Decatur, IN
Stanley steemer has been providing cleaning and restoration services for both residential and...

Steam it

5130 Starwood Dr
Fort Wayne, IN
Hello my name is jeff jahn i have been the proud owner of steam-it inc since 2005. i believe...

Steamatic of Fort Wayne Inc

1220 Edsall Ave
Fort Wayne, IN
Carpet cleaning pricing is based on an area - a room, stairs, hallway or loft/landing. air...

Talon Restoration & Cleaning Inc

1750 Summit St
New Haven, IN
Talon restoration is a full-service cleaning and restoration company based in fort wayne,...

The Epp Boys

7147 Burlat Ln
Noblesville, IN
Additional phone number: (317) 525-4131.

Universal Builders of America Inc

2804 E. 55th Place
Indianapolis, IN
Universal builders specializes repair/replacement of roofing systems, gutters and siding. hail...

W C Borchelt & Sons Inc

6332 Maplecrest Rd
Fort Wayne, IN
See website for additional services. additional contact names - edwin borchelt, jane borchelt,...

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH
Whether you are looking to start a home remodeling project, construction on a commercial...

Wilds Restoration Services

1901 N Sherman Dr
Indianapolis, IN
Award winning.

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