Garrett Water Damage Restoration Articles

Sample Reviews

A

Rating
I had a water main leak in my basement and I contacted
Garrett Water And Smoke Damage Specialists Provider Name Locked
to come and give me an estimate on drying the carpet and fixing the water damage. He found that the water had extended farther than we had thought and quickly came up with a plan of action.
Garrett Water And Smoke Damage Specialists Provider Name Locked
was very professional and helpful in deciding what to do. After deciding to use
Garrett Water And Smoke Damage Specialists Provider Name Locked
he sent a man out, I think his name was
Garrett Water And Smoke Damage Specialists Provider Name Locked
, to do the work. He was very quick and even after tearing down the drywall and treating the mold that was inside the wall he wasn't here but a short time. His clean up was so complete that you wouldn't even know he was there. thank you,
Garrett Water And Smoke Damage Specialists Provider Name Locked
and team, for doing such a great job!
- Karen N.
A

Rating
The whole process went extremely well. I wanted to write a review right away because I was so impressed and I am particular.
Garrett Water And Smoke Damage Specialists Provider Name Locked
came out to make an initial evaluation of what I needed to have done. She was not only extremely nice but very professional, assisting me with paint color choices and what type of paint would best suit the rooms to be painted. Then 3 painters arrived today on time and introduced themselves.
Garrett Water And Smoke Damage Specialists Provider Name Locked
,
Garrett Water And Smoke Damage Specialists Provider Name Locked
and
Garrett Water And Smoke Damage Specialists Provider Name Locked
went to work immediately and were very conscientious. I can't say enough nice things about them. They not only did an outstanding job but they were super nice. This was a trial run for me in order to find good painters for future painting I will need done. If you hire this company, you will not be disappointed! They did not leave until they knew I was happy and they also cleaned up everything thoroughly.
- LORI B.
A

Rating
During recent heavy rains, water seeped in along a wall in our finished basement. We contacted
Garrett Water And Smoke Damage Specialists Provider Name Locked
at
Garrett Water And Smoke Damage Specialists Provider Name Locked
through the Angie's List messaging service at 8 pm. I was impressed that we received a message within 1 hour of contacting him. As arranged, a team arrived the following afternoon and checked for wetness all along the wall. They were prepared to explain remediation options: how to take care of the problem ourselves, and how they could take care of it for us. What they proposed made sense. They were courteous and knowledgeable, and answered all my questions. When I decided to have
Garrett Water And Smoke Damage Specialists Provider Name Locked
do the work, they took care of it on the spot, cleaned up after themselves, and charged a much more reasonable fee than another vendor that we had previously contacted for an estimate. I am more than satisfied and wouldn't hesitate to recommend
Garrett Water And Smoke Damage Specialists Provider Name Locked
.
- Jeanne B.
A

Rating
I can't say enough good things about these guys! I had a sump pump failure sometime Wednesday night. I found out my basement flooded Thursday late morning. I called my insurance agent (luckily I had paid for a rider to cover water in my basement!) and asked for a referral for a company to come and clean up the water and everything damaged by the water. I called that company and they said they couldn't come out till the next morning, on Friday. When they showed up, they couldn't give me an exact price for the cleanup, telling me it would be between $4000 and $6500. I told them that my insurance would only cover up to $5000 with a $1000 deductible and I didn't have more than $1000 in the bank so I needed an exact price. I called my insurance agent back and they told me I could get other estimates. I got online and found
Garrett Water And Smoke Damage Specialists Provider Name Locked
.
Garrett Water And Smoke Damage Specialists Provider Name Locked
answered the phone right away. I told him my situation and he said he could help me. He came out right away and told me he would take care of the clean up for $4500, staying under my cap of $5000. Their crew came out first thing Saturday morning and went over and above cleaning up the mess! They removed the ruined carpet, lots of drywall, trim and damaged personal items. They even took all the debris with them that day! They left multiple industrial fans, a couple industrial dehumidifiers and an air scrubber, leaving them there for 2 days to dry everything out. I couldn't be any happier with the results! They took care of me in a horrible, stressful situation and I can't thank them enough!

- jeanette G.
D

Rating
They were never on time, They never seemed to know what exactly to do or who was in charge. The real kicker is thought that they actually did things wrong and caused further damage to my home because the workers are basically untrained and unsupervised. When the project manager was told of the damage caused he said it wasn't his fault because he didn't do it himself. NExcuse me, he's in charge and assigned the people their jobs even if he didn't physically complete them himself. Will never call them for anything again and will tell everyone we know not to call them either. Very unprofessional
- Karen G.
A

Rating
My house was flooded.
Garrett Water And Smoke Damage Specialists Provider Name Locked
and his crew came quickly to assess the damage and remove wet carpet, pads, drywall, insulation, and cabinets. They used antimicrobial spray to assure no mold or other organisms would grow and installed five or six large dehumidifiers and many fans to assure everything was completely dry. The drying process took about four days. Every person on the crew worked efficiently and were pleasant. Having
Garrett Water And Smoke Damage Specialists Provider Name Locked
take care of things, made a difficult situation much easier.
- Sharon C.
F

Rating
In the spring we agreed to have the work done in
Garrett Water And Smoke Damage Specialists Provider Name Locked
, which was still several months away. When we hadn't received any updates up thru May and June we called the team to ask how their planning was coming along. It turned out they had done nothing and at that late time, they were unable to find a subcontractor to shore up the flooring. So we canceled the work but said we were still interested to have the work done sometime in the fall.
Again we heard nothing through August so we called to inquire how they were coming along with the planning. We learned the project lead had left the company. The foreman said they thought we didn't want to use them any more. We said we'd like to give them another
Garrett Water And Smoke Damage Specialists Provider Name Locked
since they were recommended to us. Another month passed and again we didn't hear from them so we called the office manager in
Garrett Water And Smoke Damage Specialists Provider Name Locked
. He had the foreman give us a call. The foreman said it would take about 6 weeks to find a good subcontractor to do the work under the floor. He promised to call us with weekly updates on his
Garrett Water And Smoke Damage Specialists Provider Name Locked
for a subcontractor.
We haven't heard from him since and it has been over 2 weeks now. So I called today to inform the office manager that (1) we no longer want their services, (2) that I would write up an Angie's List review, and (3) we want our hardcopy engineer plans returned to us.
- Kirsten N.
A

Rating
Overall, things went very smoothly. The guys from
Garrett Water And Smoke Damage Specialists Provider Name Locked
were generally timely and good to work with. They even went above and beyond the original quote and added two more fans to the project, because of how the walls laid out in my basement. I would definitely use them again, if I had to.
- Darren G.
D

Rating
Company was professional and quick to reply to my initial inquiry regarding the basement clean up. The tearing up of carpet and baseboards along with disinfecting was done in a quick and timely manner. Because of this, I decided to hire them for the remodel of the basement as well. It has been 4.5 weeks and the remodel still hasn't happened. They often don't return my calls and when I do get a hold of them they tell me they have been busy and haven't had a
Garrett Water And Smoke Damage Specialists Provider Name Locked
to talk to the insurance company (to figure out reimbursement). I realize it is a busy season with all of the rain we've had, but I don't feel like I am being prioritized and believe I will go ahead with a different company for the remodel. I'm not sure why it's taken 4.5 weeks. The company keeps apologizing, but mean while, my tenants are living with a torn up basement. It is not right and I don't feel I am being respected.
- Kirsten P.
D

Rating
The experience was a disaster from start to finish. The reason we hired them was because our insurance company listed them as a provider that could do the repairs.
Garrett Water And Smoke Damage Specialists Provider Name Locked
was very quick about coming out to our home to assess the damage. However, every step after this required multiple phone calls to
Garrett Water And Smoke Damage Specialists Provider Name Locked
. It took three days to get a quote (this was a problem because we were trying to coordinate with our insurance company) and once we had the quote and had coordinated with insurance it took over a week and probably half a dozen phone calls to get them to schedule actually performing the work. The contract we signed covered four rooms and was for the expense of $4,700, most of which was not covered by our insurance because our policy didn't cover mold. Two weeks after the initial assessment they finally showed up to begin work. They brought several industrial sized machines, sealed off our rooms, and told us they would return the next day to complete the job. Also, on this day, we were told that instead of four rooms, we would only need to remove the ceiling in two. We were thrilled at the prospect of potentially not having to pay so much money. The next day (a Thursday), no one arrived to complete the job. On Friday, after three phone calls, we were assured that although they "might" not be able to make it that day, they would come on Saturday to complete the job. Obviously, no one arrived on Saturday. On Sunday we were told that they would be arriving at 9am on Monday. At 11am on Monday (again, several phone calls later) we were told they would come that afternoon. They did arrive and complete the job. After talking to the "manager" about the work that had not been performed, he said he would come back the following day to pick up the last of their equipment and bring a new invoice. When the "manager" arrived the next day, he informed me that although they had only had to perform work on half the rooms, they had to charge us more than contracted for the work that was completed, so the total was still the same. We were charged $700 for them to vacuum our hallway. As far as we can tell, the work was of adequate quality. Every interaction with this company was horrible and we feel as though they extorted money from us. Beware.
- Matthew R.
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All Water And Smoke Damage Specialists in Garrett, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Acculevel

9495 N Waldron Rd
Rossville, IN

Ace Real Estate Recovery Inc

7414 Woodsmill Ct
Fort Wayne, IN

AFFORDABLE CLASS ACT INC

1301 ASHVILLE DR
Huntertown, IN

Affordable Sewer Service LLC

1719 N Harrison st
Fort Wayne, IN

Allensbc.com

1077 Canary Ave
Yorkville, IL

AMERICAN BASEMENT SOLUTIONS

1992 OLD STATE RD 44
Martinsville, IN

Award Painting

1508 Reed Rd.
Fort Wayne, In

Baker's Contract Building & Remodeling

11833 Hood Street P.O. BOX 68
Harlan, IN

Britas Painting

8603 Fiesta Way
Fort Wayne, IN

C WILLIAM TROUTNER INC

2014 S CALHOUN ST
Fort Wayne, IN

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carbon Construction Company

1620 Dale Drive
Camden, MI

Carpet Masters

4821 Carroll Rd.
Fort Wayne, IN

Changes Unlimited

1005 herman street
Fort Wayne, IN

Chem-Dry of Allen County

10214 Chestnut Plaza Dr.
Fort Wayne, IN

COLORS UNLEASHED

ROBERTS RD
Woodburn, IN

Danny's Pro Painters LLC

1509 Farley Dr
Indianapolis, IN

DGA Roofing Inc

14350 Mundy Dr
Noblesville, IN

Duraclean

808 W Maumee St
Angola, IN

EAGLE CONTRACTING

1690 SUMMIT ST
New Haven, IN

Eaton Painting

1035 N 400 E
Huntington, IN

Edens Painting and Remodeling LLC

8747 Fielding Ln
Indianapolis, IN

Elite Carpet Cleaning

3817 Dewberry Ln.
Fort Wayne, IN

Elwood Homes & Remodeling

132 Lincoln Hwy W
New Haven, IN

Honorable Home Repairs

9018 Village Dr.
Fort Wayne, IN

J YODER INC

7802 YOUNG RD
Fort Wayne, IN

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA

Low Dollar Companies

4056 12B Rd
Bourbon, IN

Overseers

8 Casey Rd
Mc Donald, PA

Paul Davis Restoration

3010 Butler Ridge Pkwy
Fort Wayne, IN

Paul Davis Restoration & Remodeling

3010-1 BUTLER RIDGE PKWY
Fort Wayne, IN

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA

RCD Inc.

315 Barouche Pl.
Fort Wayne, IN

Referral Cleaning & Restoration Inc

2901 Parnell Ave
Fort Wayne, IN

Servicemaster by Monroe Restoration

288 North Mayflower Road
South Bend, IN

Skaggs Construction, LLC

139 S Boehning St
Indianapolis, IN

Springfield Enterprises Inc

17402 State Rd 37
Harlan, IN

Stanley Steemer

2020 Research Dr
Fort Wayne, IN

Stanley Steemer

7822N 300W County Rd
Decatur, IN

Steam it

5130 Starwood Dr
Fort Wayne, IN

Steamatic of Fort Wayne Inc

1220 Edsall Ave
Fort Wayne, IN

Talon Restoration & Cleaning Inc

1750 Summit St
New Haven, IN

The Epp Boys

7147 Burlat Ln
Noblesville, IN

Universal Builders of America Inc

2804 E. 55th Place
Indianapolis, IN

W C Borchelt & Sons Inc

6332 Maplecrest Rd
Fort Wayne, IN

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH

Wilds Restoration Services

1901 N Sherman Dr
Indianapolis, IN

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