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Over 7,981 reviews for
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F
"This has been a nightmare and horrible experience for the past year. We would like our desk returned to us in the brand new condition it was in before
" broke it. Orin at
has no customer service skills. He has degraded our furniture and has refused to work with us to come to an agreement. He has blamed us and said this type of furniture can't withstand a move. Aren't they professional movers who should know how to move furniture? We have asked for $889 to replace the hutch piece on the desk that was broken and they have refused to do so. They have stated that " this type of wood can't be fixed" so why won't they pay for a new piece? We now live in Florida and the desk is in Illinois and they want US to pay to have a broken desk delivered to us by them for $1330 !!!!!!!!!!!!!!!! We have experienced horrible customer service. They were paid $6658 for the move, they got their money and now do not want fix a problem they caused. We would not recommend this company.

-Jessica H.

A
"I needed a portable storage unit for the contents of our garage while it was being torn down and rebuilt. With short notice (because the garage builder gave us" a 5 day notice of demo), Units was able to deliver a POD within a few days of me calling and were able to deliver on the time and date I needed. They were also very flexible in leaving the POD for a month while our garage was built. They reminded me about the Village permit process and remembered to include the lighted barricades that are required. The driver was on-time, friendly and quick. When it came time to schedule the pickup, again it was within 2-3 days of my call and I didn't even need to be home. The first time I needed a storage unit I called the POD brand and one other group for a quote. Getting some distant 800 operator was very disappointing and they had tons of
fees and surcharges. They also needed a 20-30 day window before they could book & deliver my POD.
at Units is local and they are able to work with just about anyone's schedule. I highly recommend them for anyone in the
area who is in need of portable storage. don't pay more for the big name brand, you'll regret paying more and waiting longer!

-WILLIAM C.

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Local Articles in Franklin

Storage Units

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

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Moving, Storage Facilities

Using an online relocation calculator helps you estimate your moving costs, and determine the best moving method.

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Storage Facilities, Moving

In the case of a quick home sale, you may need to consider temporary storage. Be sure to ask yourself these five questions before you choose a storage solution.

Be sure to ask lots of questions regarding training, insurance and pricing when vetting companies for your big move. (Photo courtesy of NorthStar Moving Company)
Moving, Storage Facilities

On this episode of the Chat with the Experts podcast, we talk with Laura McHolm of NorthStar Moving about how to hire a mover and how to choose a storage space.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
 
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
 
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
 
I hope this information helps!
 
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.

 

http://www.sanjoseca.gov/FAQ.aspx?QID=521

 

More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.

 

Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

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Hi Nancy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
I was able to find several rated providers where you can rent a storage pod. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
If you would like information on providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Nancy!
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Storage Unit reviews in Franklin

A

Rating
Franklin Storage Units Provider Name Locked
and
Franklin Storage Units Provider Name Locked
. Very professional and friendly to us. We are so appreciative for all their hard work. It made our relocating experience so pleasant, and non-stressful. They arrived early, and both were very efficient in their time. Great job!
- Todd S.
A

Rating
I used the
Franklin Storage Units Provider Name Locked
Senior Citizen New Beginnings package.
Franklin Storage Units Provider Name Locked
and Storage was wonderful. I can't say enough about them or their employees. I recommend them. I had read moving "horror stories" online, so, as a senior citizen, I was hesitant to work with anyone, but even the packers were terrific. Always get full insurance, but I didn't have to use it, as nothing was damaged.
- Pat B.
A

Rating
Franklin Storage Units Provider Name Locked
&
Franklin Storage Units Provider Name Locked
were more than helpful as I kept having to add more units. Once a portable unit arrive, let the guy in and arranged a convenient loading spot.
- michelle G.
N

Rating
To say it went well is an understatement. I called
Franklin Storage Units Provider Name Locked
last minute and asked him for help. He said not a problem, set us up with two guys, asked if we needed any materials (boxes, tape, straps, etc) and said his guys would be there at whatever time we needed them to be. His two men showed up 20 minutes EARLY and without any hesitation started loading our U-hual and truck/trailer. They were extremely professional, asked us what all went, if anything stayed and what all we would like them to wrap with protective material. When loading our heavier furniture, they were cautious of hitting walls as well as damaging the furniture itself ( no walls were touched and not one single piece of furniture or misc piece was damaged in the process ). His movers then followed us to our new home and very quickly unloaded the U-hual asking us where each and every piece went to make sure we didn't have to move it again later that day. I have moved several times in my life and used several companies to help,
Franklin Storage Units Provider Name Locked
was by far my best experience. Professional, cautious and very, very respectful is the best way to describe
Franklin Storage Units Provider Name Locked
and his company. I would highly recommend using
Franklin Storage Units Provider Name Locked
regardless of how big or small the move is.
- Adam N.
A

Rating
The guys were prompt and quick with their work. I was very impressed with how great of an attitude every single employee exhibited.
- Brenda W.
A

Rating
Franklin Storage Units Provider Name Locked
is owned and operated by a husband and wife who built the storage facility on commercial property their son owns. When I asked about the size unit we were looking for (10x20), I was told there was 'supposed' to be one opening up the following Sunday but the husband wasn't sure if the renters were actually going to be out. He did not seem to have an issue with holding the unit for me if the renters had vacated, or even holding their last 10x10 until we arrived (we were moving from out of state). He suggested I call back on Monday to confirm. I called back Wednesday and received the same response regarding the status of the 10x20 unit - only this time I spoke with his wife. At this point in time, I did not know there was no office on-site so I'm thinking, "Okay, smaller town...slower communication possibly...but how do you not know if your tenants are out or still occupying the space?" I began asking the wife about holding the 10x10 and an additional 10x5 as her husband had agreed to do, but when she was very hesitant, I offered to provide my CC info just so that they knew I was really serious. She still did not want to hold the unit and I had to reinforce our situation - we were moving back from across the country and I needed to know that I had a place to put my stuff when we arrived in the area. I even told her to just run the units on the card so that they were paid for. She finally agreed to take my card information but never did charge my card for the units.
We arrived in the area on a Friday night. First thing Saturday morning, I headed out to sign papers on the units so we could unload the moving truck - only, the address is a residential address and no where near a storage facility. I drove back to the storage facility looking for the office (someone had told me where the place was), but there was none. Just a construction company next door that shares the driveway. Confused, I called the husband and wife and was told that they do all their business out of their home, which was the correct residential address I had driven by earlier. A bit put off, I set out to the house to sign papers where my card information was entered incorrectly twice, giving me a heart attack and thinking that something had happened to all my money while we were on the road. Identity theft was my first thought until I saw him entering my second card's information incorrectly. I asked him to use my first card again, this time paying attention to how he was entering the numbers, and it went through just fine (he was typing 1's instead of 7's).
The total on the two units is $80/mo - $50 on the 10x10 and $30 on the 10x5. I was hoping that they would at least cut me a break on the total since a single larger unit was $75 (10x20 that we wanted in the first place) and I ended up getting less space. Whatever. In the rental agreement, there is no mention of how to pay for the units on the due dates - just a grace period and late fees statement. There is an address to their home, but honestly, very few people actually use paper checks anymore. There is a QR code on the front of the gate that does identify how payment can be electronically, but this should also be stated in their lease documentation. Since my payment is due, I now have to download a QR code reader app, hop in the car, and then make my payment. PayPal would probably be a more convenient payment option.
All in all, it's nice place, well-kept, the owners are friendly (enough), but there were/are some inconveniences. It's reasonably priced for other near-by facilities and has a gated entry with fencing, which many other facilities in the area do not.
- Ross D.
A

Rating
Everything was great. The PODS containers were delivered and picked up in a timely manner both at our original location and our destination. The drivers were courteous and helpful while placing the containers at the sites. PODS made our cross country move stress free and easier than working with a full service moving company.
- patrick W.
A

Rating
I searched on my cell phone and found
Franklin Storage Units Provider Name Locked
first of all has a mobile friendly web page, and is very user friendly. The rental process was all done online no hustle. I rented the unit online and paid online. When I contacted the company by phone they were very proffesional and friendly.
Overall this was a very stress free experience. This was exactly what I needed. Moving is a very difficult process and they made it so easy for me.
Thanks! To the management team at
Franklin Storage Units Provider Name Locked
.
Franklin Storage Units Provider Name Locked

- Elvira C.

Storage Units in Franklin, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Brothers Moving and Storage

8665 Malaga Dr.
Indianapolis

A Arnold Moving

8161 Zionsville Rd
Indianapolis

ACCESS SELF STORAGE

8501 Rockville Road
Indianapolis

ACCESS SELF STORAGE

8355 ROCKVILLE RD
Indianapolis

AL'S U-STORE-IT

1137 GRAHAM RD
Franklin

Ameri-Stor Self Storage

8023 N County Rd 600 W
Mc Cordsville

American Way Van & Storage

1001 S. Brown School Rd. Ste. A

Atlantic Relocation Atlas

9967 Westpoint Dr
Indianapolis

Atlas Van Lines, Inc.

1212 St. George Road
Evansville

Aunt Betty's Storage

444 N Emerson Ave
Greenwood

AVON SELF STORAGE

71 VISTA PKWY.
Avon

Avon Self Storage

71 Vista Park Way
Avon

Bekins Van Lines

8010 Castleton Rd
Indianapolis

Boatland

6225 E 38th St.
Indianapolis

BRITTS PROFESSIONAL PACKING & MOVING

6481 WINONA DR
Indianapolis

Broyles Plumbing, Heating and Cooling, Inc.

938 East County Road 300 South
New Castle

Bulldog Movers Inc

4194 NE Expressway

Busy Bee Movers Inc

6148 S Belmont St
Indianapolis

CARMEL DRIVE SELF STORAGE

550 W CARMEL DR
Carmel

Carmel Piano Movers & Storage Inc

575 W Carmel Dr
Carmel

Clouds Moving & Storage

1509 S Sandhill Dr

Crown Moving & Storage Inc

8040 Castleton Rd
Indianapolis

Delaware Moving and Storage Inc

214 Bear Christiana Rd

Durham Renovations

9685 N. Judson Dr.
Mooresville

EkoMovers

7577 Central Parke Blvd

Elan Fur Storage

3841 E 82nd St
Indianapolis

Emerys Movers LLC

5916 Rolling Bluff Ln
Indianapolis

FRANKLIN SELF-SERVE STORAGE

785 S STATE ST
Franklin

GEIST SELF STORAGE

11575 FOX RD
Indianapolis

GENESIS CONSTRUCTION & MANAGEMENT

P.O Box 1778
Noblesville

GREEN'S MINI STORAGE

4386 E 100 N
Franklin

Greenwood Moving & Storage Inc

530 N Meridian St
Greenwood

Guardian Relocation

1113 S Franklin Rd
Indianapolis

Handyman Connection

5610 Crawfordsville Rd
Indianapolis

HEARTLAND STORAGE

386 S MAIN ST
Franklin

Hendricks Pediatrics

8244 E Us Highway 36
Avon

Hogan Transfer & Storage Corp

825 E St Clair St
Indianapolis

Hood Moving & Relocation

304 Browns Ferry Rd

HURRICANE ROAD IND DEVELOPMENT

100 EASTVIEW DR
Franklin

Indiana Cleaining Solutions LLC

31 Stilton Dr.
Cicero

INDY STORAGE DEPOT

3006 W SOUTHPORT RD
Indianapolis

INFINITE SELF STORAGE

1102 E 52ND ST
Indianapolis

Infinite Self-Storage

8802 Evergreen Ave
Indianapolis

Infinite Self-Storage - Plainfield

2176 Metropolis Pkwy
Plainfield

Jackson Marine Service, Inc.

14546 Treytom Creek Lane
Moores Hill

Jay's Moving Co

5795 Park Plaza Ct
Indianapolis

JOHN CARTERS WORLD WIDE MOVING

4219 S HIGH SCHOOL RD
Indianapolis

JOHNSON AVENUE WAREHOUSE

1025 JOHNSON AVE
Franklin

Jones Movers Inc

361 S Post Rd
Indianapolis

Joyce Van Lines Inc

2121 southtech Dr., Ste 215
Greenwood

Leaders Moving & Storage Co

7455 Alta View Blvd

LITTLE MAC WAREHOUSE

745 W ADAMS ST
Franklin

Master Movers Inc

2130 Winter Ave
Indianapolis

MILL CREEK SELF STORAGE

120 N Mill Creek Rd
Noblesville

MiniMoves Inc

4413 W Roosevelt Rd

Moore Restoration Inc

3610 Shelby St.
Indianapolis

Morse Moving And Storage- Allied Van Lines

4219 South High School Rd.
Indianapolis

Moving Dawgs

4339 West 71st St
Indianapolis

PODS

9325 E 33rd St
Indianapolis

PRO CARE HORTICULTURAL SERVICES

9801 Commerce Drive
Carmel

Public Storage

6940 Shore Ter Dr
Indianapolis

PuroClean

13046 Balbo Pl
Fishers

Racer Cartage & Logistics

1724 Stout Field Terrace
Indianapolis

Self Storage by Scott Meyers

15570 Stoney Creek Way
Noblesville

Sherman Moving & Storage Company Inc

990 E National Ave
Indianapolis

SOUTHERN DUNES SELF STORAGE

7425 WELLINGSHIRE BLVD
Indianapolis

Spring Mill Self Storage

613 SR 32 W
Westfield

Start Moving

2372 Old Combee Rd 103

Sterling Van Lines

4550 E Olympic Blvd

STI Moving & Storage Inc

7400 Niles Center Road

STORAGE EXPRESS

2158 HOLIDAY LN
Franklin

STORAGE SOLUTIONS

757 HAMILTON AVE
Franklin

STORAGE USA

6901 HAWTHORNE PARK DR.
Indianapolis

Studley Moving & Storage Inc

PO Box 40952
Indianapolis

SUNCO CONSTRUCTION CO

319 Harlan Dr
Mooresville

TRU-BUILD CONSTRUCTION

8221 S EVENING DR
Pendleton

Two Men And A Truck

11787 Technology Dr.
Fishers

U-HAUL

8550 PENDLETON PIKE
Indianapolis

U-Haul - Indianapolis

4011 S East St
Indianapolis

U-HAUL - Keystone Plaza

5251 N Keystone
Indianapolis

U-STOR Self Storage

1512 US HIGHWAY 31 S
Greenwood

U-STOR Self Storage

5445 E THOMPSON RD
Indianapolis

U-STOR Self Storage

3120 Madison Rd
Indianapolis

U-Stor Self Storage

Indianapolis

Wanamaker Self Storage

3730 Cindy Ln
Indianapolis

Wheaton World Wide Moving

8010 Castleton Rd
Indianapolis

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