Franklin Countertop Installers

in Franklin, IN

Countertop Installation Reviews in Franklin

F

Rating
It didn't go well. While we were impressed with their products, the
in charge of our project was unresponsive, "gave up" getting ahold of a supplier so just put in her own estimate of cost (not even having square foot or stone cost information), gave us a $42 estimate for 30 pieces of hardware installed (I wish that had been right!), and overall, after 4 estimates, it still wasn't accurate and did not reflect what we'd spoken about. She never contacted us, we had to contact her, and then once we'd decided we weren't going to use them, she never even called to see why we weren't scheduling our next appointment - after a month of working with her. Evidentially, they have so much business that another $8,000 job isn't important to them. Very disappointing.
- Colette and John J.
A

Rating
was there every step of the way... from meeting me at the granite warehouse, to measuring our kitchen and creating the granite template, to the installation. He is truly a nice, honest man and every bit as importantly, he is a skilled craftsman. He was very responsive when I was making my choices and even offers quality sinks at great prices.
He and his team arrived on time for the installation, removed the countertop, bar and sink that we were replacing and then put in and plumbed the new sink and installed the new granite everywhere - all countertops and bar. He and his team were polite and dedicated to making everything perfect! They even cleaned and swept up when they were done.
We have already spoken with
and are in the process of having him also install a backsplash for us (we weren't sure we were going to do a backsplash at first, but since it went so well with the countertop, we are going ahead with a backsplash as well).
's beautiful craftsmanship, friendly yet professional manner, and on-target pricing make
tops in the field. (We had begun work with another company that proved to be so difficult and unresponsive we walked away. We searched again, and we were so glad we found
!)
My husband and I highly recommend
, Inc. and its owner,
.
- Colette and John J.

Franklin Countertop Installation Articles

Countertop Installation reviews in Franklin

A

Rating
We are very pleased with our new counter tops. This company is a service plus company top notch. The salesman made you feel very comfortable, he even took us to his supplier's wharehouse to make sure we were getting what we wanted. Installers were very professional, work was done very fast! Job looks great.
- Joe S.
F

Rating
Work performed was satisfactory, but response from owner of company,
Franklin Countertop Installers Provider Name Locked
, concerning damage repair reimbursement was unprofessional and unacceptable. Garage service door was pushed in and busted door jamb during wood install. Supervisor was phoned and said they would cover cost to fix. I notified
Franklin Countertop Installers Provider Name Locked
by voice mail but no response. I showed another crew member the damaged door for verification. Weeks went by and they finished their work and were paid in full. We received painters bill $100 to fix door. I called supervisor to inform of repair bill and then he told me wood crew denied damage. After faxing repair, we got a new ficticious bill for $619. 75 stating we could deduct $100. We were paid in full prior to this. I expressed my displeasure to
Franklin Countertop Installers Provider Name Locked
, stating we were repeat customers of over $30,000 in last 5 years. He was very belligerent and said he didn't need our business or our money. Never have I experienced such rude, unprofessional behavior. Never use or recommend.
- JODY T.
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All Countertop Installers in Franklin, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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