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Water Softener Companies to Avoid


Top Rated Water Softener Companies


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Over 5,462 reviews for
Fort Wayne Water Softener Companies from people just like you.

"I called on 12/30/14 as our old softener had stopped working the previous weekend and I was anxious to get a new softener installed as soon as possible. I left a" voice mail with my situation and
called back within a short period of time (less than an hour). He told me about the different systems they install along with the warranty information, life expectancy and efficiency of each model. He checked his schedule and said he would be able to get it installed the next morning and also remove the old softener for free since I am an Angie's List member.
arrived on time and got right to work. My husband was home during the installation and was very impressed with
's professionalism, knowledge and friendliness. He answered all my husband's questions and everything was cleaned up very nicely after the job was completed. He explained the operation of the unit (very easy to operate!) and which type of salt to use and why. We could not have had a better experience and would highly recommend this company!

-Lynne B.

"The gentlemen was very nice and knowledgeable, but really did nothing to help in anyway other than to tell me my
system needed a new membrane," which were expensive, but that he would get back to me with a price. It has been over two weeks and I have never heard from him. The $69 was a complete waste of money. Since he was of no help, I decided to try and change the membrane and filters myself since he did not do so even though the deal included such work. I spent over 3 hours tonight changing out the membrane and filters and now have leaks all over the system, which is now rendered completely useless until I can get a professional business here to complete the job. This shows a complete lack of professionalism and customer service, in addition to an inability to get back to me on the price of the parts that I needed. I am completely disappointed and will never use this business again.

-Thomas W.

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Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Fort Wayne


all lines after shocking everything went well,
Fort Wayne Water Softener Companies Provider Name Locked
was on time, checking all lines of water in house, kept me informed of all he was doing, gave me his cell phone while I was out from house, checked all lines after treatment. I have been using
Fort Wayne Water Softener Companies Provider Name Locked
for many years after I started having water problems and still with them because I am so satisfied.
- Sharon H.

I'm very happy with the installation and service from
Fort Wayne Water Softener Companies Provider Name Locked
and his crew. They arrived promptly and finished early. The work site was left completely clean and
Fort Wayne Water Softener Companies Provider Name Locked
spent time fully explaining the maintenance required with the unit. Highly recommended.
- Michael R.

We have used this company for about 8 years. They are prompt, courteous, polite and always clean up after themselves. From the office staff right down to the workers, they are all wonderful. I would highly recommend this company as well as continue to use them. They are everything you could want in a company.
- Darlene J.

Fort Wayne Water Softener Companies Provider Name Locked
the tech arrived as I expected. He explained what he would be doing to install the new unit. When he finished he went over some of the basics of the new unit, warranty, etc.
The old unit was hauled away.
It was a very good experience. I will contact
Fort Wayne Water Softener Companies Provider Name Locked
for future AC & plumbing needs.
- Robert J.

Fort Wayne Water Softener Companies Provider Name Locked
did a great job! I would recommend him as an installer anytime. He called ahead of time to let me know he was 5 mins from arriving. Upon his arrival he went right to work. He was a true professional.
- Michael R.

They were supposed to deliver salt on January 252h at 8 am. I took work off to be here. Waited two hours and no one came. Emailed them the next day and got a response the next day that they would reschedule. I said i was not able to take another day off to wait for them. They claimed it was not their fault I should have waited. I told them the name of the person I spoke with (
Fort Wayne Water Softener Companies Provider Name Locked
) who made the specific appointment. They said
Fort Wayne Water Softener Companies Provider Name Locked
should not have said that. Customer service?????!!!!
- judith A.

The process went very well. The installation was done in a quality manner.
Fort Wayne Water Softener Companies Provider Name Locked
and his son
Fort Wayne Water Softener Companies Provider Name Locked
are very professional and courteous.
Fort Wayne Water Softener Companies Provider Name Locked
provided consultation on the systems and value they provide. We are very pleased with the results.
- Rich M.

Service men arrived 15 min. early, cleaned some parts, got the softener working, and tested water. They were very friendly, professional, and knowledgeable.
- Gail B.

All Water Softener Companies in Fort Wayne, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Affordable Sewer Service LLC

1719 N Harrison st
Fort Wayne


14519 PLANK ST
Fort Wayne


Fort Wayne

AquaTek Water Treatment

12624 US Highway 33 N

Burns Plumbing

10838 Gorden Setter Dr

Certified Plumbing Company

6435 W Jefferson Blvd
Fort Wayne

Changes Unlimited

1005 herman street
Fort Wayne

Coy Plumbing Inc.

3432 Taylor Street
Fort Wayne

D.S. Feller Heating & Air

85 W Levi Lee Rd

DirectBuy of Indianapolis

8450 Westfield Blvd


7181 Eagles Perch Dr

DuHadway Corp

2214 Wayne Trace
Fort Wayne


2324 Blue Harbor Dr
Fort Wayne

Freedom Heating & Plumbing Inc

500 S Grandstaff Dr

Gibson's Heating and Plumbing Inc

160 W Van Vleek St

Home Comfort Experts

136 W. Walker Way
Columbia City

Honorable Home Repairs

9018 Village Dr.
Fort Wayne

John Harker Plumbing & Repair Service LLC

9006 Village Grove Dr
Fort Wayne

Knueve & Sons Inc

102 E Water St

Korte Does It All

10920 Stellhorn Rd
New Haven

Lee Supply Corp – Ft Wayne

3420 Congressional Pkwy
Fort Wayne


6931 N LIMA RD
Fort Wayne

North Side Plumbing & Heating Co Inc

2234 N Clinton St
Fort Wayne

Phoenix Mechanical

101 S Randolph St

Plumbing Heating Paramedics

8939 Technology Dr

Plumbing Services Inc

6008 Smith Rd
Fort Wayne



Rabb Water Systems

6 locations

Randy Rolf Heating & Cooling

14017 Raynham Rd
Fort Wayne


Columbia City


12126 YODER RD

RFD Construction

PO Box 8592
Fort Wayne

Serenity Kitchen & Bath Inc

1912 Omee Ct
Fort Wayne

Service Plus Heating Cooling Plumbing

11771 Technology Dr

Sheets A/C Heating And Plumbing Inc

1200 Leesburg Rd
Fort Wayne

Stucky Brothers

5601 Coldwater RD
Fort Wayne

T&T Plumbing & Heating

11875 E 450 S

Taylor Plumbing & Sewer Service

8506 Bass Rd
Fort Wayne

The Water Mill Inc

10372 Leo Rd
Fort Wayne

Wheeler Mechanical Services LLC

309 Diamond Ave
Columbia City

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