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F
"Our neighbor called them about a water leak in our basement/ living area, while we where away. They responded right away. That's the good thing they did. For" that reason i gave them a C under responsiveness. They only had a two man crew, my neighbor and son in law did move many of they items out of the water and took the gym equipment apart..which I felt like was CRC's job. CRC set up the drying process. When I returned home the next day... it had tripped the breaker, I moved the outlets around till they would run without tripping off breakers. Several fans had not been running. I called them to tell them about the breakers and that several of my storage boxes where moved on the wet carpet. They showed up that night, they said they kinda "ran out of dry areas". Their plan was to dry one area, move the stuff, then dry another. I asked at that time about getting a pod to store item to get them off the wet carpet, they said that would delay the process. My insurance company gave them the ok to remove the carpet, it was starting to mildew, items setting on the wet carpet where leaving rust stains. I worked a day getting the items we had in cardboard boxes out into plastic boxes because they where soaking up water. Two days later they where still drying out the carpet...stoping by at night to move their equipment around. When I asked about why they where still drying it out, when the carpet was suppose to be out of the house, they said it had to be secluded. Then I asked about getting a pod to put my items in, they said that would slow the process of getting the carpet out, because they would have to wait two more days, for the pod to be delivered. They repeatedly told me, on several occasions that I talked to them ( because I called them, they didn't call me), that "they where very busy", had a lot of jobs. After two days of still drying out carpet that was supposed to be removed, we decided fire them, to tell them to get their equipment out, so I could get the carpet out with another company and stop the mildew from growing and smelling up my whole house. The lead man over the job ...I never meet till he came to my house to pick up his check. I told him that there was a lack of communication, he said we talked on the phone every day...well that's because I called him, with issues. He also said someone came by every night...yes someone did, to look at the equipment that was drying a carpet ... that was supposed to be removed!

-Karen P.

A
"This was a good experience. They were easy to get a hold of, and able to schedule mold testing in a timely fashion. They came to the house twice, and both times" arrived on time and were very professional and courteous. Their price was lower than any of the other companies I called.

-Jennifer W.

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Local Articles in Fort Wayne

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

If a storm causes damage to your home, it may take a while to get a professional to repair it. Your insurer will still expect you to minimize damage, like covering holes to prevent water damage, when possible. (Photo courtesy of Angie's List member Keely V. of Mount Vernon, Indiana)
Water & Smoke Damage

Don’t know what to do after a storm causes damage to your home or property? Follow these tips to make quick repairs and prevent further property loss.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Fort Wayne

A

Rating
After a serious pipe leak which damaged the walls and cabinets in my kitchen, my insurance company referred me to
Fort Wayne Water And Fire Damage Services Provider Name Locked
. After checking online reviews and their BBB rating, I decided to go ahead with
Fort Wayne Water And Fire Damage Services Provider Name Locked
, but had some reservations since they were referred by the insurance company, and my assumption was they would cut corners on quality to meet the estimates. I was so inaccurate in my assumptions!
Fort Wayne Water And Fire Damage Services Provider Name Locked
did an incredible job, and exceeded my expectations.
In addition to extensive water mitigation,
Fort Wayne Water And Fire Damage Services Provider Name Locked
patched and painted most of the walls, built some new cabinets (which matched perfectly with the existing cabinets), reinstalled cabinets, and installed a new backsplash, among other things. I asked the company to try to save the granite countertop, and they did, saving me money. The work finished just ahead of their estimated schedule.
What I was most impressed with was the high level of professionalism and craftsmanship of everyone who worked on my kitchen. They were courteous, accommodating, and each day left my house cleaner than when they arrived. All of the work was well done.
Fort Wayne Water And Fire Damage Services Provider Name Locked
,
Fort Wayne Water And Fire Damage Services Provider Name Locked
's project manager, was the ultimate professional, easy to work with, and committed to delivering excellence at every stage of the construction. I commend
Fort Wayne Water And Fire Damage Services Provider Name Locked
for creating a culture that focused on great customer experience and top-notch results.
- Eileen L.
A

Rating
Excellent service. Technicians were professional. Answered on all my concerns. Overall I was very happy to use Restoration1 of
Fort Wayne Water And Fire Damage Services Provider Name Locked
. I would recommend them for services.
- Monika H.
A

Rating
Customer services was excellent - warm, responsive, professional. Two different contractors did work for us replacing carpet pad, cleaning carpet, replacing base boards, and painting the walls. Contractors were on time, efficient and took care of extra details beyond the base work. So impressive!
- Dave S.
A

Rating
Technician met all promises. He was on time, conducted the remediation process just as he described it to us, and cleaned up all of the associated mess. He sealed up the room while doing the remediation and when he was done, the room had no smell and the work was done to my satisfaction. I also had another small leak that I had him look at and he let us know that there was not a mold issue associated with that damage - very honest. I hope we don't have to use
Fort Wayne Water And Fire Damage Services Provider Name Locked
again, but if we have any mold issues, I will give them a call.
- john B.
A

Rating
The representative was very honest and professional, saying that I really didn't need their services and could remediate the problem myself. I would definitely call them again if needed.
- Leslie W.
B

Rating
The project manager was professional and patient with us as it took awhile to decide exactly which tile we would use. He made a couple trips to our house with samples. We found a tile we liked at a local store and he went to the manufacturer and was able to get it for our job.
One installer did the entire job including plumbing and tiling and we are very happy with how it turned out.
The downside was that communication was poor and there were several days during the work where we were not notified that no-one would be working. What was originally supposed to be a 2 week project wound up taking 4 weeks.
- Bruce C.
A

Rating
The overall experience was wonderful. They showed up quickly and helped us turn a devastating water leak that affected a large area in our ceiling, and made it seem not so devastating. They came in, cleaned up, set up equipment, came back to check on it to make sure everything was dry. They were very professional, courteous, and extremely knowledgeable. I would definitely recommend
Fort Wayne Water And Fire Damage Services Provider Name Locked
to anyone that has any type of water damage in their home or business.


- Camm W.
A

Rating
Very responsive, very professional. We originally had a plumber come out and recommended that we call these guys. They were great. Very good communication and excellent workmanship.
- Brad F.

Water And Fire Damage Services in Fort Wayne, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AFFORDABLE CLASS ACT INC

1301 ASHVILLE DR
Huntertown

Affordable Remodelers Inc

4207 Oak Grove Dr
Valparaiso

Affordable Sewer Service LLC

1719 N Harrison st
Fort Wayne

Allensbc.com

1077 Canary Ave

American Basement Solutions

1988 Old State Road 44
Martinsville

American Painting Specialists

3906 Oakpark dr.
Fort Wayne

Award Painting

1508 Reed Rd.

Baker's Contract Building & Remodeling

11833 Hood Street P.O. BOX 68
Harlan

BENCHMARK PAINTING & CARPENTRY INC

432 West Boynton Beach Blvd

Bowman's Carpet Care LLC

30D Gasoline Alley
Indianapolis

Britas Painting

8603 Fiesta Way
Fort Wayne

C WILLIAM TROUTNER INC

2014 S CALHOUN ST
Fort Wayne

Cahaba Scapes

2130 11th avenue north

Carbon Construction Company

3171 W. Carleton Rd

Carpet Masters

4821 Carroll Rd.
Fort Wayne

Changes Unlimited

1005 Herman St
Fort Wayne

Chem-Dry of Allen County

10214 Chestnut Plaza Dr.
Fort Wayne

COLORS UNLEASHED

ROBERTS RD
Woodburn

Danny's Pro Painters LLC

4833 Cedar Branch Ct
Indianapolis

DGA Roofing Inc

14350 Mundy Dr
Noblesville

Duraclean

808 W Maumee St
Angola

EAGLE CONTRACTING

1690 SUMMIT ST
New Haven

Eaton Painting

1035 N 400 E
Huntington

Edens Painting and Remodeling LLC

8747 Fielding Ln
Indianapolis

Elite Carpet Cleaning

3817 Dewberry Ln.
Fort Wayne

Elwood Homes & Remodeling

132 Lincoln Hwy W
New Haven

Freedom Heating & Plumbing Inc

500 S Grandstaff Dr
Auburn

Hays & Sons

800 E Thompson Rd
Indianapolis

Home Value Restoration

8888 Keystone Crossing
Indianapolis

Hometown Carpet & Furniture Cleaning

2494 S Old St Rd 3
Laotto

Honorable Home Repairs

9018 Village Dr.
Fort Wayne

Indiana Foundation Service

624 N Front St
Whiteland

Integrity Design & Remodeling

5404 Chico Grey Dr
Indianapolis

J & S LIQUID WASTE SERVICES

4030 OPTION PASS
Fort Wayne

J YODER INC

7802 YOUNG RD
Fort Wayne

Kingdom Construction

1115 S Pennsylvania St
Marion

Leslie's Roofing LLC

6220 Falcon Ln

Low Dollar Companies

4056 12B Rd
Bourbon

Midwest Air Solutions

15630 Joliet Rd
Westfield

Miracle Contracting, Inc.

507 Constance Ave
Fort Wayne

Myers Construction

5421 Chantilly Drive
Fort Wayne

NORTHERN REFLECTIONS CONSTR

8566 S WEST BAY SHORE DRIVE

Overseers

29 Bock Lane

Paul Davis Restoration

3010 Butler Ridge Pkwy
Fort Wayne

Paul Davis Restoration & Remodeling

3010-1 BUTLER RIDGE PKWY
Fort Wayne

Plumbing Services Inc

6008 Smith Rd
Fort Wayne

Precise Home Builders

6924 Canby Ave

RCD Inc.

315 Barouche Pl.
Fort Wayne

Referral Cleaning & Restoration Inc

2901 Parnell Ave
Fort Wayne

Rolyn Companies, Inc.

5706 Frederick Ave

Ross Cleaning & Restoration

11722 Hemingway Bay
Fort Wayne

SERVICE MASTER CLEAN (TEAM)

1601 SHORT ST
Fort Wayne

Servicemaster by Monroe Restoration

288 North Mayflower Road
South Bend

Servpro Of West Ft Wayne

2749 Freeman St
Fort Wayne

Sheets A/C Heating And Plumbing Inc

1200 Leesburg Rd
Fort Wayne

Skaggs Construction, LLC

139 S Boehning St
Indianapolis

Sky's the Limit DK Inc

3003 Goeglein Rd
Fort Wayne

Solution Painting Inc

3813 Kendale Road

Springfield Restoration & Remodeling

17402 State Rd 37
Harlan

Stanley Steemer

2020 Research Dr
Fort Wayne

Stanley Steemer

7822N 300W County Rd
Decatur

Steam it

5130 Starwood Dr
Fort Wayne

Steamatic of Fort Wayne Inc

1220 Edsall Ave
Fort Wayne

Steamatic of Indianapolis

8759 Castle Park Dr
Indianapolis

Talon Restoration & Cleaning Inc

1750 Summit St
New Haven

Universal Builders of America Inc

2804 E. 55th Place
Indianapolis

W C Borchelt & Sons Inc

6332 Maplecrest Rd
Fort Wayne

Wake Contracting

9929 S Country Knl

Wilds Restoration Services

5858 Thunderbird Road
Indianapolis

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