Crawfordsville Cable Tv Services

in Crawfordsville, IN

Sample Reviews


Generally OK after a few start-up problems. Never had any problems with phone service, but the
TV was not working right. After several house calls, it finally was corrected over a period of a couple weeks. I don't recall any internet problems.

Everything went fine but he could have explained the hook-up he made on the second receiver a little better. For some reason, he didn't run the signal through a VCR we had, but instead ran it through the "Game" port on front of the
- Sammy B.

Crawfordsville Cable Tv Service Articles

Cable Tv Service reviews in Crawfordsville


They arrived on time, and went straight to work, explaining that the old cables are being replaced when found. Their work corrected the problem with poor signal integrity.
- horace T.

I have complaints. The service has been wonderful. During rainy,
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weather the service is there. My son's are on their computers and their friends sometimes as well and have no problems getting on and checking my emails.
- Paula H.

H 37It took several days to connect with a human being in the same region/state as I am in.
Finally I stopped at the
Crawfordsville Cable Tv Providers Provider Name Locked
street office and a real person gave me another real person's name and number and the connection is being processed. At this point actual hook up of cable service may have a cost, but the construction portion is ready for my excavator to add to the trench with the electrical hook up from the pole to the house.
Their Service design study may take 60 to 90 days to determine how the delivery would be hooked in. I do not expect my house to be finished by that time so there is no urgency.
- Kathy D.

Initially I had trouble getting information back from the company regarding when I would be able to have services installed. My house had never been connected to their services before, so installation did not go as expected initially.
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had to actually send out a construction crew to add a port to the pole on the corner of my street before the installer could install at my house. It is the communication between the construction crew and myself that was the only point of disappointment with the install. I actually never was contacted by them indicating when they would be out to install the port on the pole. However, I was given a 72 hour window for them to reply to my call and let me know, but in 48 hours they were actually on the street corner installing the port. Although I would have liked a call letting me know, I was quite happy to see them just getting it done.
Once the port was installed, I was able to schedule the actual install at the house. They were able to get me an appointment the very next day. My installation inside my home was a little more complicated than most as well because I have a TiVo DVR service. I prefer the extra features of TiVo and that is why I didn't opt for the Charter DVR. The installer was training a new installer, yet he himself had never completed a TiVo installation. He did however, read all of the literature that was provided with the equipment needed for the installation, and everything worked perfectly.
The entire installation, including running a new line from the pole to my house, only took about one and half hours. The TV channels come in very clear and there is a large variety. The internet is advertised as 30Mb/s, but I consistently get about 40Mb/s. I have not yet purchased a home phone for the phone service, so I cannot comment on that at this time. The customer service representatives are some of the nicest people I have every dealt with.
Although it took a little longer that I hoped to get my services installed, the quality of work and service received is worth it.
- James B.

The service is fairly new to
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so their representatives do not know all the answers yet which surprised me. We were given conflicting answers to the same question and they sent a representative out to add service which does not yet exists. A little frustrating but at least there was no charge for the service and he explained how it will be available in the future.
- Denise S.

I had so my problems with
Crawfordsville Cable Tv Providers Provider Name Locked
! It was one of the worst customer service experiences I have ever had!
1. Phone Number: When I called about transferring my service, I was assured that I could keep my phone number (which I have had for 22 years). They did not transfer my number, and after 2 days and several hours of tryting to resolve this they are telling me it is impossible to get my old number back. In essence, I was lied to when I called to tranfer service!
2. Installation: Was promised within 5 business days. By the 4th business day, I called since no one had contacted me. I was told it was scheduled until 7/23, which was 9 busuness days from the initial call. I asked to speak to a supervisor, and after my call was transferred to 4 different persons (in which I had to re-explain the situation each time), I got someone who was able to schedule installlation the next day between 3-4 pm. Well, the Tech didn't show up until 6:30, I had made 4 calls to TWC betweeen 3 -6:30, and was told each time that someone would check with dispatch and get back to me. A supervisor did call me, but not until 6:30, when the tech finally showed up.
3. Overall Customer service: During the course of a two day period, I spoke to 19 persons. I kept getting transferred, and ultimaely would talk to someone who promised to call me, which of course they never did. A Supervisor did call this morning, but gave me some excuses and apologies. She offered to credit my account $100 for my troubles. I don't feel this is acceptable for the huge mistake they made. She basically just said that was the best she could do for me. I asked to be transferred to their Retention Department. Conveneintly for TWC, the call somehow dropped. I am so frustrated that I am planning to change providers.
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doesn't deserve any more of my money!!!
- Terri C.

Service is very reliable. Last known outage of any significance (more than an hour) was more than a year ago. I reported the problem by phone. The attendant told me they were aware of the issue that they had a cooling fan or A/C unit go out on a substation and they had to wait for a replacement part. I believe the service was report the next day.

That is the only outage I can remember with this provider except for occasional interruptions lasting 10-15 minutes.

That might occur once every 4-6 months.
- Ron D.

Realizing we had a problem, we contacted
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and they did what tests they could perform from their end and it was determined that a service representative had to come to our location. He was pleasant, seemed knowledgeable, was on time, confirmed his appointment; arrived on time and performed the exchange. I wrote to the supervisor complimenting the gentlemen who
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to our home. We feel
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is so much more reliable then other providers offered in our neighborhood. When I initially moved to this area, I chose to have a Verizon DSL lint for my e-mail. In the end, going with
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was by far 1000 times better. Everyone gives
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a bad rap. They are truly nice people. Have trouble, my advice is to go into their office and speak with someone directly, face to face. I realize this is not always possible. I so suggest that you request that a
Crawfordsville Cable Tv Providers Provider Name Locked
employee service rep be dispatched to your location in the cast of an on-site repair.. We did not have a good a god experience with a "contract rep"
- Bobbi G.
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All Cable Tv Providers in Crawfordsville, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI


9210 Rockville Rd
Indianapolis, IN


605 Nw Us Hwy 24
Topeka, KS

AT&T U-verse Indianapolis

Indianapolis, IN


Indianapolis, IN

Better Construction & Renovation

1840 N Livingston Ave
Indianapolis, IN


Saint Petersburg, FL

Cable Internet Indianapolis

Indianapolisq, IN

Cable TV Indianapolis

Indianapolis, In

CCT Underground

Indianapolis, IN

Charter Communications Carmel

14300 Clay Terrace Blvd # 265
Carmel, IN

Circle Satellite

10516 E Edgewood Ave
Indianapolis, IN

Clark Electric

6481 Rushing River
Noblesville, IN

Comcast Damian

13416 Lubeck Drive
Fishers, IN

Comcast Indianapolis

2-36 W Ohio St
Indianapolis, IN

Comcast Indianapolis

6155 E 86th St
Indianapolis, IN

Comcast Indianapolis

2-12 N Illinois St
Indianapolis, IN

Company Name

8894 East 116th Street
Fishers, IN

Dish Network Anderson

2109 S Scatterfield Rd
Anderson, IN

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

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