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"I have a rental property that has no hot water/heat. I called them today, and they told me they've now gone to a system where they do the work and bill me right" away ($1,999) vs sending me an invoice like they used to. That was a surprise, since normally I have longer to gather the funds. Here's the kicker. I've always been prompt with my payments, but they told me if I didn't get them the check before 3:30pm today, they'd charge me extra. I got the check there a little late, and now they're billing me extra. They didn't warn me this change was being made, they just did it.

-Sarah B.

"They serviced the hot water heater and turned up the temp as asked. He also noticed the sump pump was not working and gave me a quote for replacement without being" pushy about doing it that day. Very happy with the service and courtesy of the employee.

-Tracy P.

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Local Articles in Columbus

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Angie's Answers


You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.





I've seen and heard mixed reviews.  They aren't really popular here due to our super hard water which clogs and rots everything it sits in.  A company I used to work for tried electric units about 10 years ago in several homes but had to replace many of them within a few years because the build-up from the hard water hindered their productivity to little more than enough supply to run a sink.  I've heard better success with gas units since there are no electric elements to burn out and gas can get hotter, faster to get through the deposits on the tubing walls inside the unit.


Standard electric water heater usually take a 30 amp circuit so they are often wired with 10 guage wire.  Electric on-demand units large enough to service an entire house usually take 50 amps (or more) from what I've researched in the past.  That means they need a 50 amp breaker and will be wired with 6 guage wire.  By the time you factor in the initial cost of buying the much more expensive on-demand unit and rewiring for it I'm not sure you'll save money in the long run. 


A better and cheaper option would be to put a timer on your standard water heater so it only kicks on during typical demand times.  They have override switches so you can turn it to cycle normally when you are off of work or need it during the day/night if not during the preset times.  A cheaper point of use water heater at the kitchen sink will ensure you have hot water there even when the main heater is off.  This is usually the point that requires hot water the most frequently.  Remember that your water heater will hold hot water for over an hour once it has cycled off.  Take advantage of that.


Todd Shell

Todd's Home Services

San Antonio, TX


Depends a lot on your configuration - he may have been including direct outside venting because your existing heater/furnace duct was not large enough to handle the added load, and may have figured running larger piping to the jetted tub and maybe upsizing the valve and flex tubing at the gas line. This all assumes you have adequate access and installation space for the larger tank - they tend to be fatter rather than much taller.

I would talk to several plumbers - if you get quotes from 3 or more, it should become obvious right off if one is high-balling you. Of course, do not tell the others what the other's bids were.

The water heater itself will cost about $1000-2000 for that size - about double a 50 gallon, which usually costs about $800-1500 installed (replacing an existing plumbed-in one). The larger heater may take a bit of beefing up of the support platform for the added weight, but assuming you have adequate headroom, installation cost using existing ductwork and piping would not be any more than for a 50 gallon, so say $2000-3500 range installed. The $4500-6000 definitely sounds high if it assumed using existing hookups.

There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs

Water Heater Repair And Installation reviews in Columbus


I am looking to replace my 15 year old hot water tank. Going through Angie's List I found as a possible company.
Called to get quote and was told by the receptionist that they do not give quotes over the phone and that they would have to come out to do that. Asked if I would be charged for ...More that she said Yes...$97. Of course she says that will be applied to invoice if I chose them.
ARE YOU KIDDING ME! They could come out and give me a quote well above other reputable companies and if I decide not to go with them I'm out $100!!
Family Heating and Cooling and other companies gave me a quote over the phone without needing to come out.
Money grab by !! They won't get this job or any other Heating and Cooling needs I have. I won't even waste my time calling them if that is the way they do business. What a rip off.
- Kellee R.

Dealing with was great. We had an emergency, and he came right out and fixed the problem. Fast, reliable and the BEST workmanship. I highly recommend 's Plumbing!
- Andrew S.

I was in the process of moving into the home I had just purchased and was told by Atmos that I had a leak in my line. I called a plumber "recommended" by the gas company. That plumber came out that day, told me the leak was in my yard and said he had to replace the entire line for $3000. This was all on Friday and we set-up a time for Monday. ...More On Friday night I called on the recommendation of a coworker. We set-up a time for Saturday (the day we were moving into our house). came out within the time window and diagnosed my problem as being inside my house. He then came back on Sunday to finish the fix. He found the leak and fixed it. No problems at all.
I would without a doubt recommend this company to anyone and will continue to use them for all my plumbing needs. Give him a call - you won't be disappointed.
- David C.

He arrived in a timely manner, was tidy, taking off his shoes upon entering the house, and was polite and informative. I definitely recommend this company to others.

The company was very responsive. They sent me an email about 35 minutes after I purchased the coupon. That was on a Tuesday afternoon. I called them and scheduled them to come out for the service first thing on Friday. Their technician, arrived on time. He was very good and very knowledgeable. We had been having problems ...More with the furnace burners going on and then shutting off while the fan stayed on blowing cold air. He quickly found that the problem was a dirty flame sensor, and cleaned it. He also noticed that the burner furthest to the right was making a rattling noise only when the fan came on. He said in his experience that usually meant there was a crack in the heat exchanger. He said if that was the case, it was time for a new furnace. He inspected the heat exchanger with a camera scope. Upon close inspection with the camera, he could not find a crack. He discovered that 2 screws were missing that attached a back plate to the heat exchanger right behind the rattling burner. This was probably done by a technician we had out previously. He replaced the missing screws, reassembled everything, and the rattling noise was gone. He said it was the first time in 15 years he had seen something like that be the cause of the noise. Most technicians would have just tried to sell me a new furnace, claiming it was a bad heat exchanger. Instead, he fully investigated the problem and didn't give up until he found the real problem. Since my furnace is pretty old, he could have easily sold me on the idea of replacing it with a new one. Instead, he pronounced my furnace as in good working order. This says a lot about his integrity and that of his company. When I do decide to replace our aging furnace, I won't think twice about going with & Cooling to do the work. explained everything he was doing and answered all my questions about how furnaces work. When asking about using a zoned system to help even out the heat distribution in our home, he discovered that the ducting in our house is actually structured to do this. He explained how that type of system works, gave me a guess on approximate cost and told me he would email me a quote in a few days. He also told me that our 100,00 BTU furnace is oversized for the size of our house. It causes it to run very short cycles so we constantly go from cold to hot. He said our size house only needs a 70,000 BTU furnace. That size furnace would be a better fit for the square footage in our home. It would run longer cycles, reducing the hot/cold spells we now experience. I was really happy with the service I received from & Cooling. I would definitely recommend them to everyone. They are a reputable firm with knowledgeable technicians.


I just called and asked for an emergency service because our hot water heater is not working - of course on a day that we have company in from out-of-town and we are hosting our daughters 10th birthday party at our home. I was told that they do not "do hot water heaters"! The lady even put me on hold and came back to ...More tell me that. I am Beyond disappointed and would NEVER recommend this business to anyone. Especially after I just read on Angie's List that they repair hot water heaters. Clearly she did not want our business.

They were very professional and clean. They stated in black and white everything that was wrong and took pictures and showed it to me. They let me know how long it was going to take to fix it. Soon as I gave him the O.K. he was on the phone ordering the parts and new unit, and the parts arrived in about an hour as well as a helper. Once the parts came ...More in, they started working and 2 hours later, they were done and cleaned up. The installer called back the next day to make sure everything was running smoothly. Great customer service!
- Rex K.

The initial response was very good and it was determined that the way the old plumber had placed the exhaust pipe for the brine was not the correct one that should have been used and that the place it was running out to was not a good spot. The plumber re-located the pipe from expelling out towards the front to into the septic.
The plumber was ...More quick and responsive. I was just disappointed that the cost for moving the pipe had cost me more than my initial install. But maybe that was the reason the original plumbing didn't work out as expected.
Everyone I worked with and talked to was very nice and professional.
- Tammy H.

Water Heater Installers in Columbus, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 CALL Services


1st Rate (At Everything)

4520 Rainbow Ct

3 Kings Plumbing

PO Box 17038

A & D Pump & Plumbing

8528 Kenasaw Ct

A Perfect Climate Heating & Cooling

432 US 31 South
New Whiteland

A&B Home Improvements

7693 W 800 N

Acme Plumbing Drain & Septic Svc

3702 N Shadeland Ave

Air Care Heating & Cooling

9535 E 10th Street

AJ Construction

PO Box 618

AL'S Handyman Service

5441 Montavia LN

All Star Heating & Cooling Inc.

9135 Cornus Court

Allen Plumbing Co

3704 E Edgewood Ave

Alternative Maintenance Solutions

14603 Shadow Lakes Drive East

Andy Rager Plumbing

4740 S 300 E


16501 Ventura Blvd Ste 500

Aqua Systems

905 N St Rd 135

ARS - Rescue Rooter Indiana - 8404

25 Woodrow Ave

Austin Construction

4580 Branstetter Rd

Axsom-Franke Plumbing

955 2nd St

B & A Home Remodeling LLC

5639 Woodside dr

B & J Mechanical, Inc

5508 Elmwood Ave

barger construction

318 n. drexel ave

Better Homes General Contracting

938 N. Fenton Ave.

Bill Miller Heating & Cooling

252 E Monroe St

Billman Interior Remodeling

6907 Stein Rd

Blood Hound Inc.

750 Patricks Place

Brewer Heating & Cooling

9500 Shelbyville Rd

Burdine Perfection Services

205 E. Tilden Dr.

Butcher Construction

321 West 12th St

C&S Construction

946 N Mitchner Ave

Carlin Electric

5992 S 50 W

Carlin Property Solutions LLC

7466 W 950 N

Carlisle Plumbing Co

3752 W Washington St

CD's Unique Builders

2314 N. Auburn St

Central Indiana Chimney Repair LLC

10647 Maze Rd

Chase Moore Construction

7602 Firewalker Lane

CMP Trades Inc

6695 S Nineveh Rd

Comfortable Solutions

Whiteland, In.

Complete Comfort Solutions

735 Tracy Rd.

Compton Mechanical Services Inc

8812 Americana Blvd

Copper Ridge Home Services

6272 turnbridge dr

Countryside Plumbing

28 N Crowell St

Cox Comfort Control LLC

1920 S. Fairview Court

Crows Creations

6732 E 42nd Street

D&D Handyman Services

3401 N Wittfield St

D&T Construction

P.O. Box 44

Dan's Handi Work

12026 Broadway St

DaSu Distributors

150 McGee Drive

Dave Carlile Heating & Cooling Inc.

5959 Hidden Lake Ln

DC Roofing & Exteriors

596 Metarie Dr


Beech Grove

DirectBuy of Indianapolis

8450 Westfield Blvd

Dirty Little Details

214 N State Ave

Do It Right Remodeling

1860 W. Wyoming St.

Eagle Home Repairs

3825 Denwood

Efficient Systems | Heating-Cooling-Plumbing

284 N Belmont Ave

Eternity Construction

8015 Ridgegate E Dr

Extreme Heating & Cooling II

430 Alpha Dr Suite 100

Fentress Builders Inc

6006 E 38th St

Field Plumbing & Heating, Inc

57739 County Road 365

First Due Company

P.O. Box 146

Frey Water Conditioning Inc

5121 W US Highway 52
New Palestine


2363 W 500 N

Hamilton Construction and Remodeling LLC

41 Pine Dr. Apt 8

Hancock Home Improvement

523 west 600 north

Handy Repair Guys LLC

1389 W 86th St

Hawkins Walk-In Tubs and Remodeling

329 Indianapolis Rd

Henry Mechanical Co.

2301 Pennsylvania St.

Home Experts

7225 S. East St.

Indiana Professional Contractors LLC

2031 Silver Ln Dr

Indy Home Improvements

6319 Echo court

Indy Hot Water




Infinity Construction Services

PO Box 29148

Jack's Fixit & Repair Inc

2791 Rylee Ct

Jason Schwedler Construction LLC

PO Box 20087

JNA Mechanical

421 W Main St

Just Fix it

1375 W Royal Ln.

Kastle Contracting LLC

124 E Northfield

Kellie Plumbing, Inc

555 Industrial Dr

KJ's Handyman Service LLC

27895 Ott Rd

Klean Restoration, Inc

2176 N Meridian St

L.W.C. Electrical & Communications

PO Box 1071

Larry Stokes Plumbing

1133 E Perry St

LD Smith Plumbing Inc

6848 Hawthorn Park Dr


PO Box 148

Lindel's Sewer and Drain LLC

2049 N. Morristown Rd.


242 Riverwood Drive





Lowe's Home Improvement

14598 Lowes Way

Lowes of NE Indianapolis IN #0288

8002 N Shadeland Ave

M Jones Plumbing, Inc.

2317 E Michigan St

Marshall Mechanical

3604 S US Hwy 31

Matlock Plumbing Inc

12712 E Co 900 N



Mid-West Comfort Express Inc

710 E Main St

Morris Construction

3713 Lima Ct

Mr Plumber by Metzler & Hallam

1077 3rd Ave SW

Mr. Rooter Plumbing Central Indiana

7266 E 86th St

Neuner Heating & Air

416 Byland Dr
Beech Grove

Newark Construction

415 S Washington St

One Hour Heating & Air Conditioning

5561 W 74th St

Perfection Concrete

2330 Cedar St

Peterman Heating Cooling Plumbing Inc

5240 Commerce Cir

PipeWorks Plumbing

131 Old Moore Rd

Plumbing Heating Paramedics

8939 Technology Dr

PMK Services Inc.

972 E Pleasant Run Pkwy N Dr


67 N 2nd Avenue
Beech Grove


p.o.box 55581

Quality First Construction

535 1st Ave NE


5510 S Main St

R & R Complete Restoration, Inc

8986 Shelburne Way

R Henson Enterprises LLC

4025 E Stop 11 Rd.

Renovations Plus LLC

424 W County Line Rd

ResQ Plumbing

6845 S Madison Ave

Richardson Heating & Cooling

P.O. Box 47041

Rick's Roofing & Construction

1415 South 19th Street
New Castle

Rollins Rentals & Rehabs LLC

3519 Southeastern Ave

Roto-Rooter Plumbing & Drain Services

6809 Hillsdale Ct



Service Plus Heating Cooling Plumbing

11771 Technology Dr

Simply Water

545 Eagleview Ct

SKM Enterprises

11828 Ledgerock Ct

Smart Energy Solutions

302 Court of Elm

Son Shine Home Services, LLC

3823 W Stones Crossing Rd

Sosbe Remodeling

219 s walcott st

south central home services

2292 W Cr 750 S

STIG Management

810 South Harbor Dr.

Summers Plumbing Heating & Cooling

463 Southpoint Cir 300

Sure Seal Restorations

320 W Country Club Rd

Total Air Home Repair

11130 Maze Road

Trent Heat & Cool LLC

9200 W 600 S

Turner Appliance

4004 S Meridian St

Turnkey Mechanical And Electrical Corp

6131 E 30th St

Vent and Cover

306-7337 137 st

Waltman Construction Co., LLC

PO Box 1951


12637 S 265 W Suite 100

Watchtower Property

9322 shady bend lane

Wesleys Property Improvement

1642 E Gimber

Williams Comfort Air

1077 3rd Ave SW

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