Sample Reviews

F

Rating
Buyer beware. I thought because they were so prompt prior to install that all would go smoothly. They came to measure, all went well. They came to install and the guys were nice but seemed in a hurry to be done for the day. The guy said yeah we've been driving for 8 hours and my son is in the hospital so I need to get back soon. I felt sympathetic and was chit chatting with them. Once they left I noticed so many issues. I called the next day and they said I had to go to Home Depot to file a work order, which I did. Home Depot called and they called and told me it would be the following Monday before anyone could come out. They then called Tuesday and said someone would be out the next day. We waited and waited, noone showed. The next day, no phone call. I went to Home Depot and told them what happened. At this point they called NF Granite directly and the lady said oh yeah, sorry he forgot to call. So they said well we can get someone out there next Friday and then they will bring the granite with the cutx back the following week. (This assuming that they show on this appointment)
Meanwhile I have company coming and mirrors and sinks that I can't reinstall until this issue is fixed. I ended up telling Home Depot to give me a refund on my backsplashes and I would just fix it on my own or live with it. They gave me a refund. I then had a mirror guy come out and he explained that the cut of my granite and what I want to do, requires this one space to be filled in. I went to Home Depot and asked if I could get a 21 3/4 in backsplash cut and they said nope sorry! OMG!!!! So meanwhile, everyone in this area has said well you shouldn't have gone through home depot. I then called NF Granite directly and they said oh let me see what we can do, we'll call you tomorrow. Guess what? Haven't heard anything. I have had to contact Silestone directly. I hope they can get this one piece to me!
- Karen W.
A

Rating
I walked in, picked out my merchandise, went to the checkout counter, handed the
Chesterton Lumber Stores Provider Name Locked
my card and the rang up the bill and honored my card which I had bought for $5 for $20. Thanks
Chesterton Lumber Stores Provider Name Locked
.
- WJohn S.
F

Rating
I can't express the magnitude of the incompetence I experienced. It took 1 year for them to finish my doors, and technically they aren't done yet. One of the door hinges started coming undone about 1 month after install, and I am still waiting for it to be fixed. It's a really long story but I first ordered the doors late
Chesterton Lumber Stores Provider Name Locked
of 2013. They tried to charge me double the cost after my initial down payment, and it took about 45 minutes to get the prices right. Then the doors came, and they weren't the right size. I had to wait 6-8 weeks for the replacements. They came, and 2 out of 3 were right, but my storm doors weren't right. Another 6-8 weeks goes by. The storm doors go in, but they still have my French doors wrong. Wrong size again. Another 6-8 weeks go by and the doors are right size, but wrong style. This goes on a couple of more times and leads me to August 2014. I year to install 3 doors. There were other issues with customer service and delivery also. I could have written a 4 page review going into detail, but I tried to condense this because even just writing this has me so upset again. I should have asked for my money back at least 5 times through this and went with another company, but I was assured I would be compensated for the extended delays. Not to mention my heating costs that would have been significantly lower with efficient doors, especially when you consider the winter we had. I haven't received any compensation, however, and I will NEVER shop at
Chesterton Lumber Stores Provider Name Locked
again. I purchased my home in November 2012 and until this fiasco, I had spent around $12-15,000 at
Chesterton Lumber Stores Provider Name Locked
. They lost a valuable customer and all I can say is STAY AWAY from
Chesterton Lumber Stores Provider Name Locked
. I couldn't possibly imagine anyone else doing a worse job.
- Todd R.
C

Rating
I had to make several calls to check on the status of my lawn tractor because of the weather and my grass was getting a little
high. It took a little over 2 weeks to get it back and it was working good.
- Peggy R.
F

Rating
We should have left when we were there for over an hour before anyone came to help us. When someone finally came to help us, they just said "go pick out what you want". We had no idea what we were looking at. We knew that we wanted carpet and vinyl, but that was all we knew for sure. Our house has both cement and wood floors. Which product was best for which application. We were doing the entire house and we couldn't get the help we needed. One sales person told us that
Chesterton Lumber Stores Provider Name Locked
does their own installation, and another sales person told us no, they contract it out. Well, I can tell you because I now know, they contract out carpet and vinyl installations. They sent someone out to measure our home. We were told that we would receive an estimate for if we took out our carpet vs
Chesterton Lumber Stores Provider Name Locked
taking out the carpet. We were lead to believe that it would be substantial if we wanted to do it. We went home and immediately started pulling up carpet, pad and vinyl (
Chesterton Lumber Stores Provider Name Locked
doesn't remove old vinyl) and hauling it off . Well, we would never have done it ourselves if we had known how little we were going to be reimbursed. The salesman told us "this is a turn-key job". We're still looking for the key. we've never worked so hard in our live. They never let us know who was going to do what when. We had to wait until the installer came out to find out what if anything we needed to move on each day. We found out who was going to be doing the installation and called them to see if they were going to come out to see what they were going to need to do because we had concerns about some of our wooden floors. First we were told that everything was fine only to find out that it wasn't. Part of it had to be replaced. They said we had to be two rooms ahead of the installers. We had to hurry
Chesterton Lumber Stores Provider Name Locked
to get things moved. It was supposed to take two days for installation of the carpet and two days for the vinyl. It took seven days of work to get it all done. We never found out how many yards or sq ft we were looking at. We were never told where the seams were going to be or which direction the design would be going. (We were told that we would receive a printout of all that.) We found out when the installer was almost finished doing the room (which is kind of too late). When the vinyl came in, the factory had sent the wrong quantities.
Chesterton Lumber Stores Provider Name Locked
flooring department or receiving didn't check it when it came in. I checked it and told the installer that I thought they had sent the wrong amounts. It was difficult to read/understand their labels.
Chesterton Lumber Stores Provider Name Locked
said that it would take 2 weeks for the correct quantity to get in. Fortunately the
Chesterton Lumber Stores Provider Name Locked
Installation Inspector happened to come by just then and we told her all that had been going on. She got it here in 3 days instead. They sent 37 sheets of underlayment. We only needed underlayment for 2 1/2 baths and a medium-sized kitchen. We sent back over 20 sheets plus a bunch of other things we paid for and didn't need. By my estimates, we paid about $7,000.00 for carpet, vinyl, etc. we were supposed to get the installation of carpet free because we bought the better carpet. So the remainder is for labor on vinyl? We tried to contact the salesman a few times but first he was helping someone but they would have him call us back. When he didn't return our call, we tried again. This time he was at lunch. He never returned any of our calls. Every day held a new challenge with
Chesterton Lumber Stores Provider Name Locked
. Will we use
Chesterton Lumber Stores Provider Name Locked
again? Not on a bet!
- Gayle P.
B

Rating
Overall we had a good experience.
Chesterton Lumber Stores Provider Name Locked
built the fence, as requested and it looks very nice. The contractors who actually did the building were great, they made several changes to the fence at our request as they were building it. The main issues we had were poor communication from the sales person from
Chesterton Lumber Stores Provider Name Locked
who we worked with initially and his communication of what they were supposed to do to the contractors. Fence location and specific details about the fence installation (such as gate size) were not communicated to the builders. The builders/contractors were great and made the changes for us once we noticed things not going as we understood them. The other major issue was with the gates. After a short period of time they became impossible to open. It seems to be a combination of the incredibly cheap latch mechanism and the natural settling of the fence. We have had them come back out twice to "fix" the gates and we still have one that can't be opened.
We would definitely do business with this provider again, overall we had a good experience.
- Matthew P.
A

Rating
Could have ripped me off but was just honest, professional and quick.
NOTE: This company is mainly a Stihl dealer and i did not know that they in fact handle all brands.
I tried another company on 3 previous occasions and was glad I made the switch
- John P.
B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Chesterton Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Chesterton Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Chesterton Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
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All Lumber Stores in Chesterton, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Appliance Zone

PO Box 55
Corydon, IN
Appliance parts and accessories - appliance repair help - sales and service worldwide - 24 hrs...

B-West Remodeling

.
Dyer, IN
I am a smaller company with only 3 employees. with that being said my prices are very...

Duneland Home & Hardware, Inc

1018 North Karwick
Michigan City, IN
Duneland home & hardware, inc. duneland home design center & showroom, duneland home...

GW Owens Construction Inc

234 Illinois St
Shirley, IN
4 employees. no subs. cost is determined by the job. no travel charges. no service fee. extra...

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HOPKINS ACE HARDWARE

325 S CALUMET RD
Chesterton, IN

Lowe's

5200 Franklin St
Michigan City, IN
Lowe’s exists to help customers improve and maintain their biggest asset- their home. we do...

MIDWEST CONSTRUCTION CO

1331 BROADWAY
Chesterton, IN
Midwest construction is locally owned company manged through a lead carpenter system that...

Milne Supply Company

538 Ridge Rd
Munster, IN
Come to milne supply company for all your plumbing fixtures and supplies! serving munster, in...

North West Indiana Maintenance Services

6309 Oglethorpe Ave,
Portage, In
We are a company with thirty five years of experience with a very high quality craftsmanship...

Northwest Indiana Treatment Center

8500 Broadway Str
Merrillville, IN
Northwest indiana treatment center is a drug or alcohol rehabilitation center with a primary...

OLSON SERVICE CO INC

1220 N BRUMMITT RD
Chesterton, IN

PIONEER LUMBER INC

1550 PIONEER TRL
Chesterton, IN

Purification Solutions LLC

90 N 700
Valparaiso, IN
Purification solutions llc is your full service housekeeping, general interior/exterior...

Runyon Equipment Rental

410 W. Carmel Drive
Carmel, IN
Runyon equipment rental is a family-owned and operated business. runyon has a new...

Schilling

8900 Wicker Ave (US 41)
Saint John, IN

SCHILLING BROTHERS LUMBER CO

8900 WICKER AVE
Saint John, IN
Specialize in supplying quality home products at guaranteed low prices! whether remodel or new...

SHARP'S DISCOUNT HOME IMPRVMT

8472 W US HIGHWAY 20
Michigan City, IN
Family owned for over 13 years.

The Solutions Group

Valparaiso, IN
The solutions group was created by merging three companies. the companies include a general...

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

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