Carmel Window Installers

in Carmel, IN

Window Replacement Reviews in Carmel

D

Rating
I was very happy when I first started working with Glass Guru. They were very responsive and quickly setup an appointment for an inspection and quote. This is where the bait and switch began. First, the contractor breezed through the inspection as if every issue was a forgone conclusion. When the contractor started going over pricing, the price was higher than the amount I was originally quoted over the phone. This was fine, I know issues can come up during inspections that change pricing. When I asked what caused the higher price, I was informed that they wanted to install custom doors(not standard sized doors). When I asked how he could know this without measuring the doors, he responded that he couldn't and that a measurement would cost $50. What is the point of doing an inspection if you are not going to measure the doors? When I voiced my extreme displeasure that Glass Guru was not measuring the doors, he haphazardly threw his tape measure up and told me they were probably standard sized. No sincerity at all.
As a home buyer, I was working on a tight deadline to have a quote prior to closing. Glass Guru knew this in the beginning and completely wasted my time. Dealing with Glass Guru in person is brutal. I recommend looking elsewhere to avoid the hassle.
- Brandon H.
D

Rating
Communicating with Faeber's was at times very very difficult. They did not return calls after the trim issue became prominent. We immediately voiced concern on the day of installation then we did not hear from them again until we called asking when they would complete the job. It was only after we continued to try to get them to move and resolve the issue did they seem interested.
Again, we have no complaint about the installation folks. They were hard working and did their best. But getting the trim correct proved to be a great challenge for Bee coupled with customer service communication that was lacking.
- Sherman J.

Carmel Window Replacement Articles

Window Replacement reviews in Carmel

A

Rating
Mr Windows was very helpful reviewing options for window & door replacement. We stopped by their showroom.
They clearly want the customer to get the product they need, patiently answering questions & showing options.
The actual replacement of the windows & door took about a day & a half.
The team was very professional. The product installed looks great.
We are pleased with the service they provided.
- Curtis G.
A

Rating
Got a couple of estimates but
Carmel Window Installers Provider Name Locked
from
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outshined the competitor. He was professional, pleasant and explained his window product and brought back a sample of the one I chose so I could see it.
Carmel Window Installers Provider Name Locked
gave an 8-10 week timeframe for the windows to be installed. We agreed on the day for the install and
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and
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arrived on time and began the work. They were both very willing to answer any questions I had.
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showed me where water was accumulating in the window track due to a poor original install of my windows years ago.
They did a great job of installing the windows and left everything clean. Very nice finished molding around the windows inside and out. They look great!
- JUDY Z.
A

Rating
The whole crew was a pleasure to work with. They arrived on time, finished work quickly and expertly. The new windows are really beautiful and the interior casing and exterior brick work look seamless. At one point, when the need arose for them to make an adjustment, they did so without hesitation and completely to our satisfaction. We will call on them again.
- Mike B.
A

Rating
Several years ago, we hired
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's company to replace all of the windows in our home, except for a glass block window in the master bathroom. That previous window installation went great -- his team cleaned up after themselves each day before they left, and we were pleased with the quality of the windows and workmanship. We recently decided to replace the glass block window, which had several cracks, and hired
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for this job. On the day of installation, an issue came up, but
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handled it and it was resolved before I arrived home later that day.
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helped us choose the right window and glass design for the bathroom and we are happy with the way the window looks. We have referred
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's company to people over the years since our first window replacement, and will continue to do so.
- Laura C.
A

Rating
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,
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and
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are the crew I have been using for all my window needs for over 20 years now. It is very comforting to know this firm is still in business and representing outstanding knowledge of their window products, as well as outstanding window install and repair. They deliver as promised, with fair estimates and quality work. I would not trust this job to any other firm. They were able to diagnose the leak issues I had, order a new window the matched the others which were 20 years old, install the window as promised on time and finished the same day. Excellent job a usual.
- MARIE L.
F

Rating
About 3 years ago I used Apex for some replacements windows and spent around $10,000 for some premium Alside Windows that we are very happy with. Overall they did a decent job. No complaints. Recently I wanted to get a new window for a kitchen remodel job that I was doing. Because of the quality and appearance of the windows we had bought previously, I wanted to get a window that matched, so I called Alside's and left a message for what I wanted. A week went by with no response. So I wrote them an email on the same subject. Another week went by with no response so I decided to go to Alside directly only to learn that I had to go through a distributor and that Apex had an exclusive arrangement on the windows that we had purchased and would have to go through them if we wanted the same window. The
Carmel Window Installers Provider Name Locked
at Alside's said that they would let them and within a reasonable period I got a phone call from their sales rep. and made an appointment. A very nice and professional young man showed up and I explained that, since I had already lost so much time trying to get to him for this window I was starting to run into a problem with the remodel and not having the window. He said that a professional installer would have to come out and make the exact measurements and if we wanted to waive the cooling off period, he could probably get the installer out by the end of the week (this was Wednesday). We gladly waived the normal cooling off period but were never called by anyone from Apex to set up an appointment. I called our sales rep back and said we never heard from anyone to schedule an appointment and this was getting to be a problem on our time schedule. He promised to forward our concerns on and called me back shortly thereafter to let me know that the Operations Manager would be calling me back to either schedule the appointment or have the installer call me right away. The following day I received a voicemail from the Operations Manager telling me that the installer would be calling me to set up an appointment. When I still didn't hear from the installer I called back the Operations Manager and left a message about the situation and asked her to call me back. Never received a call. I then called our sale rep and got his voicemail to let him know that we were out of time and needed to have someone out right away or I would have to get the windows from someone else. No response. The moral of the story, if you want to spend a lot of money with these guys maybe they will be more responsive. But if you aren't ready to drop $10,000 on an order, don't bother. Being a previous customer didn't matter to them at all. Now I have lost almost a month on my schedule and still don't even have a window on order. I also have to invest a
Carmel Window Installers Provider Name Locked
in finding someone else and probably settle for a window that doesn't match what we already installed. I shudder to think what we will have to deal with should we ever require service on our existing windows.
- Jeff T.
A

Rating
Pre-sale In Home Visit
During the initial walkthrough, it became clear that
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had a deeper understanding of window installation than the other sales folks we had worked with.
Carmel Window Installers Provider Name Locked
listened to our concerns and provided what proved to be excellent advice Additionally, he was able to identify areas where additional care was needed during the installation process. The 'other guys' didn't seem sensitive to these issues.
The Product
We were disappointed with most vinyl products we saw. Frankly, they looked 'cheap' to us. We didn't want wood windows because we were concerned about their longevity. We liked the fiberglass windows we saw. The Armaclad brand which
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carries has a better 'look' inside than the competing fiberglass window. The other one has a rough finish which didn't look as good to us.
We settled on the Armaclad triple-pane Low-E 366. We felt this was the best looking and most durable window we had seen.
The Price/Value
While shopping various vinyl and fiberglass windows, we noticed a difference in pricing between some brands. We were interested in triple pane windows. Some brands priced their triple pane windows only slightly more expensive than their double-pane windows. Other brands had a very large (up to 50%) upcharge for triple pane. We found that the Armaclad triple-pane seemed like a good value. Overall, we paid about 30% more than the least expensive double-pane vinyl quote we received.
The Installation
The installation crew is spectacular. I have never experienced a crew which has so much attention to detail.
Carmel Window Installers Provider Name Locked
, and his two sons worked very well together. They were not in a hurry.
Carmel Window Installers Provider Name Locked
had clearly communicated our concerns to them, and they took their time to work through each issue they encountered.
Summary
Replacement windows are expensive, and the typical sales process is time consuming and frustrating.
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's transparency, honesty, and consistency is refreshing. We would be very happy to work with
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(and his installation crew) again.
- Tim M.
A

Rating
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came as scheduled and replaced a rot damaged window frame, sill and caulked whole area. Perfect fit, made sure window screen and alarm functioned before he cleaned up.

- Shelly P.
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All Window Installers in Carmel, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Home Improvements

9439 Discovery Drive West
Indianapolis, IN

1HourDoor

7731 Indian Lake Rd
Indianapolis, IN

1ST CHOICE CONSTRUCTION LLC

PO BOX 437
North Vernon, IN

1st Security Home Security

3525 Ellicott Mills Dr
Ellicott City, MD

360 Restoration

9719 E Highway US 36
Avon, IN

A & P CONSTRUCTION

1450 BANK PLACE
Indianapolis, IN

A Better Way Home Improvements

295 Gettysburg
Coatesville, IN

A Cut Above LLC

1017 Union Street
Lafayette, IN

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A New Horizon Renovations LLP

1687 Eastwood Street
Greenwood, IN

A TO Z IMPROVEMENTS INC

212 N HARVEY RD
Greenwood, IN

A&M Home Services

66050 US Hwy 31
Lakeville, IN

A&W Exterior Restoration

1845 E 68th St
Indianapolis, IN

A+ Blinds Shades Shutters

160 W 44th St
Indianapolis, IN

A+ Roofing Co.

150 Shore Dr
Burr Ridge, IL

A-1 Indiana Waterproofing Inc

9943 E US HWY 36
Avon, IN

A-Best Painting Contractors

2112 SW 58th Ave
Hollywood, FL

A.T. Dream Builders

5015 east Watson road
Mooresville, IN

AAA Remodeling Co

PO Box 26587
Indianapolis, IN

ABACUS

1522 BROOK MILL CT
Carmel, IN

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