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Carmel Marble And Granite Articles
Marble And Granite reviews in Carmel
My main complaint is about the company's truth in advertising (or lack there of). Every month they send advertising material that claim the price is $25-$29/sq. ft Installed. In fact seeing this advertisement again in the recent mail was what reminded me to submit this review. My countertop is about 67 sq. ft, so I planned on spending $1800-$2000 total. But when I got to the company I was told there were all kinds of mandatory charges for cutting, installing, sealing etc, and additional costs for removal of existing counter top, plumber fees, gas technician fees etc. They did not even honor the "free under mount sink" or "free edging"offered in the advertisements. The final price came to over $50/sq ft, which is a far cry from the advertised $25/sq ft.
I compared costs with other companies and find that the total cost was within +/- 5% of other quotes. I reluctantly went with
I understand that some of these charges are legitimate and it is not possible to get granite countertops for $25/sq ft. But people don't go around buying countertops often. Usually it is a one time purchase. So the company cannot expect customers to be "educated" and expect these additional costs. When the advertisement says $25-29/sq ft Installed, and the final bill comes to about $50/sq ft installed (for the most basic product and no upgrades), there is some thing wrong here. So my suggestion to
We're now 3 months and another Indiana season (or two!) into using out new outdoor space and we couldn't be happier.
During the time between when we revisited his shop to see the computer-projected outlay on the actual granite and their install date the following Tuesday, had a dual failure in his marble cutting machine. He buys only American so he was able to order an emergency replacement for the 'motherboard', re-calibrate it only to find that there was also a separate problem with the water cooling system for the granite cutting blade. He had a full schedule of cutting and installations before these challenges. He did not call us until his machine was re-calibrated and he knew that the water cooling could be repaired, and that is the only tiny thing he could have improved though we understand that he was doing everything possible to successfully keep on schedule..
He must have worked his teams around the clock, because they were only thrown less than a half day off of their projected delivery, and then the plumbers and tile installers dovetailed right in, by shifting their arrival times.
We are very, very happy with our total experience with Olynpia Stone from first contact to completed installation.”
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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All Natural Stone Tile in Carmel, IN
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