Carmel Fireplace Installers

in Carmel, IN

Fireplace Installation And Maintenance Reviews in Carmel

F

Rating
We used
to install 2 gas lines in our house, after he first came out and provided an estimate. The day he arrived to do the install, he informed me that he thought he was coming to do an estimate, even though he'd already been to our house. As such, he couldn't do the job that day, and had to come back the following morning. First bad sign...
First thing he did was drill through a water pipe in our crawlspace, which he had to repair before even starting the work on the gas lines. Another bad sign...
He installed the gas line for our range too high to allow the range to slide in place, despite looking at the specs on the install guide beforehand. Unfortunately, he had come and gone by the time the installers came to do their work later in the day. When I called to let
know the situation he refused to come back out that day, and was quite irate with me on the phone, claiming I had shown him the wrong spec guide (not true!). The earliest he offered to be back to correct the issue was 3 days later!! Yet ANOTHER bad sign, and horrible customer service to boot...
When he returned in 3 days, he huffed and puffed about having to correct the situation to
Appliance's recommendations. He even stated "If they want it installed like that, they can do it themselves!" Really?! Wow! How professional...
He did get to work fixing the problem, but after awhile, my wife and I realized he had left. We thought he had gone out to the truck to get something, but his truck was gone too. Then we guessed maybe he ran out to get a part, but repeated attempts to get in touch with him went unanswered. He had agreed to hook up our gas dryer as well, and when I checked, it had not been done.
He never returned to finish hooking up our gas dryer, which he agreed to do. And he left without ever saying so much as an "all done'! He never returned our calls. We couldn't believe someone would behave in such a childish and unprofessional manner.
I would never recommend his services to anyone, unless, of course, you'd like to deal with an unprofessional, unreliable, incompetent individual. Lesson learned! I should have checked his references out on Angie's List first. I would have discovered that he's no longer searchable on there because of breaking a contract with Angie's List. Apparent, his unprofessional behavior wasn't unique to me.
- Mike K.
A

Rating
We dealt with
. He was prompt, polite, knowledgeable about his craft, and honest. He was wonderful. We will absolutely call them when it is time for maintenance and if any additional issues arise.
- Courtney D.

Carmel Fireplace Installation And Maintenance Articles

Fireplace Installation And Maintenance reviews in Carmel

A

Rating
I received a phone call from
Carmel Fireplace Contractors Provider Name Locked
(company owner) that work would start 11/1, weather permitting. On the morning of November 1 I received a phone call from
Carmel Fireplace Contractors Provider Name Locked
informing me the crew would arrive about 9:30 - 9:45 AM. About 9:45 AM
Carmel Fireplace Contractors Provider Name Locked
and a crew of 4 arrived with a trailer of materials. Within a short time after introductions and a review of work to be done, the crew was busy setting up scaffolding and putting down protective tarps on the roof and on the ground. Within a few hours, they had removed the 21 rows of bricks, cut the fake flue and started rebuilding. All materials were lowered and lifted by means of a bucket, rope and wheel in a safe manner. By the end of day one, the 19 rows of bricks were rebuilt and the fake flue eliminated.
On Day two, the top two rows were stair stepped out, a stainless steel chase cover installed, a stainless steel rain/animal cap installed, and a number of cracked/damaged bricks throughout the chimney below the roof line were removed and new bricks installed. A polymer modified mortar was placed on the shoulder at a 45 degree angle - but this material caused a problem. Then holes in the upper front of the firebox were parged with Chamber Tech and a crack in the floor of the firebox was sealed with hight temp mortar caulk.
The crew cleaned up everything, cleaned mortar from the new chimney, washed off the acid cleaner, washed brick/mortar dust from the house and driveway and put away all of their tools.
The next morning (Sunday) I noticed that the polymer modified mortar on the shoulder did not perform as described. It cracked, pulled away from the bricks and did not keep the 45 degree angle shape. I left a phone message with
Carmel Fireplace Contractors Provider Name Locked
on Sunday. Monday morning I called
Carmel Fireplace Contractors Provider Name Locked
to inform him of the problem but he was already alerted to the problem by photos that had been taken by
Carmel Fireplace Contractors Provider Name Locked
at the conclusion of their work on Saturday.
Carmel Fireplace Contractors Provider Name Locked
said he was already in the process of sending a crew back to remove the defective material on the shoulder and installing the same material that had been used on the rest of the chimney. I also asked if the color of the shoulder material could be made darker so as not to draw attention from the street view. No problem.
Carmel Fireplace Contractors Provider Name Locked
,
Carmel Fireplace Contractors Provider Name Locked
, and
Carmel Fireplace Contractors Provider Name Locked
arrived promptly and after a short discussion work was started. The old material was removed and new mortar with a bit of charcoal dye was installed. The work took about half a workday to complete. It looks great as you will see in my before and after photos.
I was presented an itemized invoice when I paid for the work. I was also asked if everything was satisfactory. Waterproofing will be done in about 4-6 wks (weather permitting) There will be another inspection of the work to make sure everything bonds.
- Suzanne & Charles M.
B

Rating
He cleaned the chimney but didn't do the masonry. We still needed to have our porch raised. But because of the miscommunication, he said that the coupon for the masonry work wouldn't expire and to just call when we are ready to have the work done.
- Amanda B.
B

Rating
It was fine. They didn't always call back on time and let us know more about exactly what was going on. Once they did the work, the work was fine. It was quite a bit for both those things.
- Becky M.
A

Rating
Carmel Fireplace Contractors Provider Name Locked
and a crew of 2 other men came out and were very thorough about diagnosing the problem of our leaks. Even going up into our attic to be extra thorough in their inspection. A written estimate was given on the spot. We had 3 roofers to give estimates. One of which cancelled on us twice and the other was highly rated on Angie's list but, when my husband asked him about the Angie's list discount he said it was already built into our price?
Carmel Fireplace Contractors Provider Name Locked
honored the Angie's list discount no questions asked. We called and faxed in our contract the next day and they came out the next day and fixed our roof. Two guys were here from 9:30-3:30. The roofer was very knowledgable and told me all the flaws up on the roof with our flashing from when the house was built and told me how he corrected everything. Basically redoing a 2-3 ft radius around the chimney. It was a beautiful feb. day 65 degrees! It has rained hard once since then. So far, no leaks!! We have been pleased so far and would not hesitate recommending this company to our friends.
- LAURA A.
N

Rating
Very professional job, excellent trim work. We have used
Carmel Fireplace Contractors Provider Name Locked
up for our carpentry work in our 4 model homes, over past 4 years.
- Joellen K.
A

Rating
I called to have my old
Carmel Fireplace Contractors Provider Name Locked
gas grill repaired, even though Omalias does not sell
Carmel Fireplace Contractors Provider Name Locked
grills they agreed to at least attempt to repair and clean it for me... they came out within a week, the grill was cleaned, repaired and is working and looking like new in less than an hour.. The gentlemen who came out were on time, pleasant, and did not make a mess.... I couldn't be happier
- CAROLYN C.
A

Rating
Shopping for a replacement fireplace door at
Carmel Fireplace Contractors Provider Name Locked
in Carmel was a pleasure. First, an estimator came and measured the fireplace opening before we shopped. There's a nice variety in styles and prices. The sales personel are very friendly with no pressure to buy. We took sample finishes home and made our final selection on the second visit to the shop. The door had to be special ordered. It arrived on schedule and the installer was proficient, friendly and gave helpful advice. The installation was completed before Christmas, as requested. We have had many fires since and the precision installed doors and screen operate perfectly.
- JOHN C.
A

Rating
Carmel Fireplace Contractors Provider Name Locked
provided an estimate on a Saturday to meet our scheduling needs. We hired him for some interior and exterior stone masonry work. He completed the job professionally, was punctual, and paid exceptional attention to detail. If I need masonry work completed in the future, I will definitely use this company again.
- Cheryl S.
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All Fireplace Contractors in Carmel, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & R Masonry, LLC

12 S. East St.
Plainfield, IN

A Comfortable Climate Heating & Cooling

5602 Elmwood Ave
Indianapolis, IN

A Fires Place

435 Farabee Dr
Lafayette, IN

Aaron's Electric

Noblesville, IN

ABOVE & BEYOND PLUMBING

10025 SHAHAN CT
Indianapolis, IN

ABSTRACT ANGERER HOME IMPROVEMENT

477 Heritage Drive
Greenwood, IN

AHR CONSTRUCTION REMODELING

PO BOX 24725
Indianapolis, IN

Airability Heating & Cooling Inc

1813 Skyline Ct
Greenwood, IN

ALEXANDER MASONRY INC

36 WOODVIEW DR
Pittsboro, IN

All Phase Group Inc

6317 Evanston Ave
Indianapolis, IN

ALL PRO HARDSCAPING

1514 Fletcher Ave
Indianapolis, IN

All Star Heating & Cooling Inc.

9135 Cornus Court
Camby, IN

ALL TRADES LLC

Indianapolis, IN

AMERICAN CLEAN & SEAL INC

4469 BRAGDON ST
Indianapolis, IN

American Comfort by Amcom Heating

9015 E County Road 300 N
Brownsburg, IN

ARCHITECTURAL ANTIQUES OF INDIANAPOLIS

5000 W 96TH ST
Indianapolis, IN

ARIE CONCRETE STUDIOS, INC.

5607 PATRIOT PL
Greenwood, IN

Artistic Masonry

2306 WESTMERE DR
Plainfield, IN

ASH WIPERS CHIMNEY SERVICE INC

7796 E 150 S
Avon, IN

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