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Brownstown Furniture Sales Articles
Super disappointed so far. Placed an order for $3824 on 7/8/2014. It's 74 days later and still no furniture. I wanted to spend the extra money, buy American-made, and buy local and this is the results I have to date.
I called on 9/14 to ask for an update as this was the estimated delivery date given on the invoice. Manager couldn't tell me because the "factory is closed on the weekends." Said he would call me back on Monday. Didn't.
Called yesterday 9/18. Salesman said he would have to "research it." Calls back and says "it's showing as back-logged." I say okay. Any idea when it will be delivered? Ah, no he says. **Crickets.** Me: "can I get a refund on my $824 deposit then?"
When you talk to someone in the store, they blame "
When I placed the order I was extremely clear that I needed this order in a two month time frame at most. It wasn't a problem the manager says. When they're taking you're money they're extremely friendly and agreeable.
So far it has not been a good customer experience. I just don't understand why this is so hard. You pay money, get furniture. Seems like a
Clearly they're not looking for repeat customers which is a shame because we are in the
Will be on my way to
The furniture is a little pricey, but is very high quality and just beautiful.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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