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Over 29 reviews for
Brownsburg Van Rentals from people just like you.

A
"I made a reservation, the van was ready when I stopped by, and it was quick and easy to drop it off. The pricing is misleading, however, as it isn’t the flat" rate of 19.99 as advertised. This price doesn’t include the mileage charge.

-Jonathan E.

F
"I live in the New
area. U HAUL quoted me online and over the phone for 2 U Boxes for around $2,400 about a month ago. When I called back" today to sign up the price had gone up to $4,400. I have never written a bad review in my life but I'm not sure how it is justified that a company can nearly double their price in 1 month. It is bad business to rip off customers. Today a supervisor named
said he would listen to my recorded call from a month ago. I'm not sure why this would be necessary. They would know their pricing that I was previously quoted to me, and the gouging that is currently taking place. It's awful to set one expectation and for a customer and then crush them with a 45% increase in price a month later. Not okay U Haul. I haven't heard from
. I hope this doesn't happen to anyone else.

-Thomas F.

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Local Articles in Brownsburg

Whether you’re renting a cargo van for moving or a passenger van for travel, know your rights and role as a renter. (Photo courtesy of Angie’s List member Linda P.)
Rentals - Vans

If you don’t own one yourself, renting a van can be an affordable option for transporting a group of people or over-sized objects. But not all van rentals are the same. Here are some factors to keep in mind when renting a van.

(Photo courtesy of Angie's List member Jeffrey P.)
Rentals - Vans

Renting a van, whether for business or pleasure, can be a convenient way to carry a large load of passengers or cargo. Learn how to make renting a van more affordable by planning ahead.

Angie's Answers

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Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
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Van Rental reviews in Brownsburg

D

Rating
I had a bad experience with them. I reserved the truck online and when I went for the truck they said that it was somewhere else. I had to drive for 40 minutes to another store and by the time I was there they were closed. I got the truck and was driving across the country and the truck broke down. I was not happy with them. They said they were going to give me compensation but they were waiting on me to do the paper work. It would have been nice if they had discounted me the truck rather than have me provide documentation for compensation.
- Brandon M.
D

Rating
The car was filthy, dirty. They didn't seem to care. It just haven't been cleaned, it haven't even been vacuumed. It was really dirty. It was dusty inside and there was stains all over. It was a dirty car. They should clean their vehicles before they turn them over to their next customer. I wouldn't recommend them.
- Leon K.
A

Rating
I decided to get rid of a 30year old
Brownsburg Van Rentals Provider Name Locked
Convertible and replace it with something new. I found a
Brownsburg Van Rentals Provider Name Locked
sectional Sofa bed at an excellent price $599.00.However my Toyota Avalon could not handle this freight. The item was packaged in two identical boxes approx' 7'x3'x4' The boxes were to large to be transported together so
Brownsburg Van Rentals Provider Name Locked
brought the first box to my home, I did not have to return with him for the other box.He took the Costco Receipt and collected the box while i waited for him at my Coop's Service Entrance.He then assisted my son to get them onto the Elevator. I live on the 5th floor
He provided excellent service.Not being able to find parking he breifly stopped near a fire hydrant while he helped my son.I kept watch on his van until he returned. I would heartily reccomend him and call him again.
- ANTHONY C.
A

Rating
Very professional service, made the reservation online. The pick up was a breeze, the manager even threw in an additional discount for other items required for the move. Overall the experience was very positive.
- balasubramaniam R.
A

Rating
The service was fantastic. I got there and signed up for an SUV and I didn't want an SUV so the guy told me he would give me a van which is usually much more expensive since they are in demand but he gave it to me for five dollars extra. I thought everybody was very personable.
- Lauren G.
A

Rating
They have hourly rates. I would recommend them. They didn't require a credit card, like most places do. They had a vehicle immediately. I rented it after their normal hours of operation, and I could still drop off the vehicle and not be charged for it. Everything was really clean and easy.
- Dan R.
A

Rating
The price was very reasonable. The office is conveniently located in the dealership where I get my car repaired. They have always been good and dependable. They take good care of the cars they provide.
- ALAN & JANET S.
D

Rating
Brownsburg Van Rentals Provider Name Locked
was very calm and nice when I called to reserve my truck; though the process did take quite a while to complete. I was quoted a price of $300 to match the price of another quote and was thrilled to have found a vehicle on short notice. I received email confirmation of my $300 rental. When I went to pick up the vehicle,
Brownsburg Van Rentals Provider Name Locked
reworked the reservation. I told her that she could write it up however worked best as long as I received the same $300 rate; "no problem." Again, it took quite a while, and we were not clear what the problem was with the reservation. I signed on for maximum insurance coverage. We were taken out to see the truck which we were told was "new," and shown the storage space. It was pulled around to the front for us. We got on the road and entered the highway. Apparently highway vibration affected a broken passenger-side mirror. I could only see the pavement and it was extremely dangerous to change
Brownsburg Van Rentals Provider Name Locked
to get off the highway without any visibility. Once we did get off the highway, we pulled over and tried to adjust the mirror, realizing that when we drove just a few feet, it resumed its downward view. We managed to get home and discovered that there was no promised key for the truck cargo lock. We called U-Haul about the problems and someone came out to fix them about 75 minutes later. He had to take the entire side mirror off to fix it and had to install a new cargo lock. We managed to get on the road with only about a 90 minute delay and the truck operated well the entire weekend. We returned the truck after hours pushing the keys through the slot with a note telling the agent that a missing wallet had resulted in the need to cancel the credit card on file and that I would be by first thing in the morning to pay in cash, which I did promptly before 9am on August 23. When I got there, however, I now dealt with
Brownsburg Van Rentals Provider Name Locked
, who told me that I owed $398. Astonished, I said, no, it was quoted in writing as $300. Then he said, "no, $347. " Then I held my ground and told him that I had exactly $300 in cash with me and that that was the rate quoted to me, not $398 or $347. I gave him the cash and asked for a receipt. I went directly to a dental appointment. When I returned home,
Brownsburg Van Rentals Provider Name Locked
had called to negotiate what he called "taxes." I told him that my copy of the rental agreement already showed the taxes and the total as being under $300. He said he would put a "hold" on it until we came to an agreement. On Friday, August 27, I received a call from the U-Haul regional manager,
Brownsburg Van Rentals Provider Name Locked
, who listened to my story, agreed to the $300 ceiling, and told me that unfortunately, unless I took care of it that I would be turned over to collections! I said, "
Brownsburg Van Rentals Provider Name Locked
, are you unaware that you already have $300 in cash from me?" He was not. Then began the communication with him to prove that I had a receipt for cash signed by
Brownsburg Van Rentals Provider Name Locked
, which I had to go out and fax to him, that morning. After another phone call with him and an email documenting that the account was paid in full, I was able to be reasonably sure that my credit rating was intact! Mr.
Brownsburg Van Rentals Provider Name Locked
was an extremely good manager, thank goodness. No $300 estimate should be $398. No reservation should have to be reworked. It's always best to have the "new" truck (88,000 miles on odometer) in safe working order with all keys and locks prior to rental. No cash payment should disappear into the till and require a regional manager to intervene in order for it to surface. It was a frustrating and disappointing experience. I would definitely try a different U-Haul location.
- Susan W.

All Van Rentals in Brownsburg, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Ace Rent A Car

300 US Highway 31 S
Greenwood

Enterprise Rent-A-Car

516 E Main St
Brownsburg

Family Rv Rental Inc

3681 Highland Park Dr
Greenwood

NORTHFIELD SELF STORAGE

1530 W NORTHFIELD DR
Brownsburg

Pike Collision Center

6405 Massachusetts Ave
Indianapolis

SUPERIOR VAN & MOBILITY

5410 S MADISON AVE
Indianapolis

U-HAUL

8550 PENDLETON PIKE
Indianapolis

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