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Due to our early Spring, EC was able to come out a month early to begin my job. They called on a Wednesday and began work the next morning. Two subcontractors arrived as I was leaving. I asked them to remove the existing landscape trim rocks as they worked, and directed them where I wanted them placed. They agreed.
The poured concrete area was to come up to the existing landscape beds, of which there were 6. To my surprise, at the job's completion, there were only 4. EC chose to connect some beds into a continuous one, incorporating grassy areas into the beds. In addition, they did not pout the concrete right up to the beds. Instead they expanded the bed size, once again incorporating grass into the beds. This means that I will need to spend considerable time to remove/
I spoke with the job manager that evening about what my expectations were versus what had been done. He explained that his vision was that merging beds together and changing their dimensions should make it easier for me to mow. The lesson here: have VERY SPECIFIC discussions before any work begins. He did say he would have the subs move the rocks to the agreed upon spot on Friday, and also break up the grass now part of the beds. This did happen.
They returned Friday to do trim and Saturday to seal. They asked me to leave a check for full payment when I left for work Friday. My assumption was that they would clean up after themselves when they were complete on Saturday. This didn't entirely happen. I found large chunks of dried concrete slurry strewn around the yard when I mowed, and an excess of it inside the landscape beds.
The patio and trim are beautiful. They are as advertised and absolutely as nice as pictures I was shown in advance. The way the work was done and the communication while the job was being done need improvement."
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