Avon Picture Framers

in Avon, IN

Sample Reviews

A

Rating
Hands
best framing company ever. I was looking for something unique and artful. When I took they pieces to
and another local framing company - the staff seemed uninspired and offered no innovative ideas. The staff at
take the time to find the exact look you want. They seem excited about finding many different combinations and offered thoughtful advise. I won't go anywhere else.
- Emily B.
C

Rating
and I went back and forth for a few weeks as to the scope of work I was hiring him to do. We are doing a complete kitchen remodel, and though I considered hiring him for much more, I finally decided on the patio door work only. He was the cheapest bid I had by 10% and I felt obligated given all the proposals for different jobs he sent me (3 separate proposals) and the time he invested.
During the initial estimate,
suggested he wanted to get the project done in a day so we wouldn't be left without a door overnight, but that proved to be overly ambitious. His mason arrived about an hour late the morning of. I wanted to meet him but couldn't wait any longer, already being late for my job. He cut the brick and built up a level wall to match the exact rough opening we needed.
came by at some point during the day while I was at work and again that night. He mentioned the sill would not be water tight unless re-poured, and that would cost $400 extra. I said to go ahead. He also mentioned I should secure the sheet of OSB the mason left covering the opening in the wall. He did help me move the new door inside to protect it from the elements.
The mason did the new sill the next day.
said we'd need 5-7 days for the sill to cure before installing the door. When I came home the second day, no one was there, and there was a large opening in the back of the house. I had to secure it myself by scavenging around for materials that night. Luckily, at some point later in the week someone came by to check the sill and
decided to install the door on Friday, 5 days since they started. (versus going the weekend with no door). He did the door install himself, and unfortunately a hinge was broken on the door, so he could not verify that it closed well. It was otherwise water tight so I paid him in full that night. I ordered the hinge from Jeldwen which took weeks to deliver. (I was responsible for the door since I ordered it myself through Home Depot, as he explained to me more than once)
Upon receiving it, I replaced the hinge. After adjusting the leveling screws, I still couldn't get the door to close perfectly. There was and still is light coming in at the top corner when its closed and locked. I let
know via email. He said sorry to hear that, it wasn't the case when he was there and even if he could do anything, he'd have to re-install everything. I said I wanted him to come look at it. After two weeks, I still have yet to hear from him.
I rated
as an F for professionalism due to his lack of tact in communicating, his crew leaving my house un-secure and failing to take responsibility for it, and his lack of initiative in responding to my concern after receiving the hinge. Overall, I rated him higher because the price was tough to beat, the mason did nice work matching up our brick perfectly, and he was able to start the job much earlier than initially proposed.
- Mashanna R.

Avon Picture Framing Articles

Picture Framing reviews in Avon

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Rating
The service was directly at my home to see and take the materials for framing. The ideas for frame and so on were reviewed, and in a very few days an email with image of the possible framing was sent and looked perfect. The work was completed and brought to the house in good time. I was fully and gratefully satisfied with the work and at a very reasonable price for the complexity of the task. Having hung it where visitors can see, the framed Eagle Scout memorabilia has received many compliments. I have made a number of referrals.
- Ronald R.
D

Rating
Failed to finish the job, hundreds of phone calls and emails attempting to obtain additional money for work not completed; claimed not to know what a punch list was and did not complete punch list; missed contractual completion date by a year; didn't connect whole house water filtration; didn't put in an access panel to
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heated tub; sloppy or inadequate caulking of windows; installation of custom doors and windows, and flooring, allowing water leakage; crawlspace left unfinished, wet, inadequate ventilation; a litany of other little things that ultimately cost me another $150000 to take finish the project.

- CARMEN D.
A

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Was good, he was on time with everything. I like most of the finished work. There were a couple that I felt didn't have a lot of work out into which I thought the price didn't match the quality. Over all I would us the service again. Minus the specific product that didn't require much work that was over priced.
- Deanne V.
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has framed over 10 of my pictures. Some of the jobs have been quite tricky with having a thick picture canvas and board. She was able to combine 2 frames to make sure that the picture was secured and I got the look I wanted. She has a wide variety of beautiful frames. She has a good eye for the type of matting that will work with each picture. People have complimented
the work she did and the frames she uses. I will definitely continue to use this excellent shop which is not a chain store but
is an individual business owner who supports our neighborhood. &
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;
- Dennis S.
A

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Phenomenal. I am in the business of facilities, and having a partnership with
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was unbelievably very smooth. Their company was very transparent about everything form start to finish. His proposal was true to word. I am very honored that I had the
Avon Custom Frames Provider Name Locked
to hire his company to provide such great service.
I would ABSOLUTELY use them again...

- Temy M.
F

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Horrible the shower is not level, yet he claims that is just how these shower bases are. Because its unleveled the shower door doesn't close properly but it seems its all my fault
The toilet is leaking in my basement he claims someone sat on it which caused the leak, never heard of that and he certainly doesn't want to fix it.
The tile one piece was cracked and never scheduled time to fix it.
The job was to have the walls paint ready. The walls were not patched around the shower tile, nails holes were in the window and door he installed. The molding was not patched and caulked.
Total hack job would never recommend this guy, glad I decided to my bathroom and not my kitchen as that would have been a much larger mistake
- Jason D.
F

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Do not under any circumstances use this man
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to do any kind of remodeling. He seemed professional at first, he walked through the house and told us what he was going to fix and gave us a $20k bid and a 3 weeks estimate to completion.The first week on the job it was ok, he had his people come to do the floors and paint. The floors got completed butthen his painters quit mid job probably because he wasn't paying them. He then proceeded to show up at the house by himself to do the job because it seems his crew walked out on him. He messed up just about everything he touched, he tried to finish the painting, but did not cover the floors or use any tape to cover the moldings so he got paint everywhere in the house and on the new tiles and grout.. He tried to install the doorknobs himself and ruined the doors by drilling the holes wrong. He kept adding more and more to the costs of the repairs over the original estimate. He showed us long receipts of materials he claimed were for the house but we found some things on there he bought for himself. After 3 weeks had passed we asked how much longer since the job did not look close to completion and our tenants needed to move in. He said he has no idea when things would get done and told us not to rush him. He continued to show up by himself with no crew and got mad and said no when we asked him to hire more people so the job can be finished. One day he just shows up and took all his tools and quit the job. We had paid him the last installment of the $20,000 a few days prior because he said he needed the money to complete the job. So he basically left the job unfinished and left a lot of work left to do. We ended up having to hire more people to complete the job that will cost us about another $6000, for the work he left unfinished. This man is a unprofessional, lazy, and greedy crook who will take every dollar he can from you and do a crappy job with that money. He never cleans up his worksite, the leaves trash and cigarette butts all over the house and yard. DO NOT hire him, he may seem nice and says he was a marine so you trust him but he is a bad person at heart and will take your money and run.
- vy N.
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This is the second time I have had
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do work for me. He has high standards. His workmanship is meticulous
and the finished product is very aesthetically pleasing. He has an eye for color and design.
The bathroom in the basement he just finished was a total eyesore, depressing and cramped. I doubted anything much...More /> could be done to transform it. I could not be more pleased. There are no longer any exposed copper pipes, nor drain pipe.
The wires, etc. on the ceiling are now
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under ceiling tile. The colors are a soft
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and white. It is now a pleasure
to go into that room. Everything he and his crew did is very attractive.
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is an honrable man who puts his heart into his work. He always goes that extra mile to make sure everything is as
well done as possible.
- Elizabeth V.
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