Avon Rehabilitation Care Articles

Sample Reviews

A

Rating
They were absolutely outstanding. The medical staff communicated with me, even though they knew I was the sister-in-law. The therapists communicated with me. Everyone treated my sister-in-law and me with dignity and respect. The food was excellent. The accommodations were great. It was a lovely place, and I understand why there is almost a waiting list to go there. Their goal is to rehabilitate people and move them out; not keep them there for 20 days. My sister-in-law was there for less than two weeks, and she so vastly improved that it is absolutely remarkable.
- Carol U.
A

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The staff is friendly. They were educational and informative. They do a good job. I plan on going to them in the future.
- Rebecca B.
A

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The staff is friendly. They were educational and informative. They do a good job. I plan on going to them in the future.
- Rebecca B.
F

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"
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& Rehabilitation Hospital" is not the type of medical facility that one goes to voluntarily or intentionally!
In the vast majority of cases patients at this facility who are on Medicare and thus are perhaps enrolled in a local Medicare HMO (e.g., Senior Dimensions before takeover by United Healthcare) like my mother have no choice but to go to this facility since this is the only option that their health insurance plan covers.
Visits by physicians are sporadic and brief, many if not most physicians are trained overseas and are still on the road to learning proper spoken and written English (thus occurrence of nonsensical phrases such as “deFooter” in discharge letters – pray tell what might a “deFooter” be?).
Written treatment plans from the initial acute care hospital are not followed/ignored, most likely because the discharge documentation was never read by the attending foreign-born physician responsible for a patient’s care at the rehabilitation facility.
Apart from patient medications initially not being correctly provided as specified b y the referring hospital (Valley Hospital), nursing staff apparently does not know that patients need a minimum of approximately 1.5 – 2.0 liters per day of water on an ongong basis to survive. Proper oral care is not provided to patients (especially the demented) who can no longer provide such care on their own. Thus, the risk of aspiration (food & drink) and of developing aspiration pneumonia are increased.
Administrators (a Mr.
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at the time) do not respond in any way, shape, manner or form to numerous certified letters sent “Return Receipt/Requested” concerning important patient-related healthcare issues at the facility.
Bearers of the ultimate in bad news (such as you are going to die!) do not even have the professionalism or common sense to first properly introduce themselves when talking to worried and stressed-out family members, and oh so much more than I can relate here.
When it became apparent that my mother - whose swallowing had been evaluated and cleared - was not eating and drinking enough to survive over the intermediate to long-term, I considered whether or not something might be preventing her from doing so other than the fact that her time had come and she truly couldn’t eat and drink enough anymore (part of the natural dying process as the body shuts down).
It turned out that she had a urinary tract infection (UTI) and infections are known to negatively impact cognitive (mental) functioning in dementia patients – make them more confused, somnolent.
The UTI was only diagnosed at my suggestion/insistence; the staff would not have been motivated to do this on their own. Apparently,
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Rehab does not even have something as
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as a urine dipstick test available to quickly and efficiently screen for potentially bothersome, patient-impairing UTIs in catheterized patients.
This was not supposed to happen at
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Rehab since the treatment plan accompanying her transfer documentation from Valley Hospital clearly stated that she was to remain free of infection (indwelling catheter
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) and that pertinent laboratory values (ESR, leukocyte count, CRP) were to be regularly monitored to ensure that this was the case. None of this was apparently done according to the medical records.
Since my mother had an indwelling urinary catheter (
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catheter) first placed when she was admitted to the Valley Hospital ICU on 02/12/1007 and such a catheter remained in place until she died 44 days later, medical staff at all of the healthcare facilities where she was a patient should have been aware that she would inevitably develop a (
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) catheter-associated urinary tract infection (no longer than 3-4 weeks at the utmost). This is undoubtedly what happened to her, as far as the UTI that she developed was concerned.
When my poor mother was being transitioned from
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Rehab to hospice care (was supposed to be home hospice with an initial stay at the
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Hospice IPU to treat her UTI, but she actually never got to go home again) on 03/23/2007, the expectation was that she would be receiving all of her needed medications while being given intravenous fluids and having her UTI treated with antibiotics (Levaquin i.v.).
If the UTI was indeed the culprit in preventing her from eating and drinking enough to survive she would resume doing so once it had been successfully treated. Otherwise, she was going to die a natural death due to inadequate hydration/nutrition within about 1-2 weeks.
The plan sounded very reasonable and feasible, but alas
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& Rehabilitation Hospital and its incompetent staff threw a monkey wrench into our well-thought-out plan.
I didn’t find out about this until after my mother had passed away much more suddenly than expected in hospice care (only 5 days after admission), apparently suffering from end-stage respiratory failure and congestive heart failure.
After obtaining copies of all of her medical records from
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Rehab at a cost of some $600.00, it was very clear that she was also suffering from pneumonia (discharge chest x-
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from
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Rehab showed a “right parahilar infiltrate” and “incipient effusion”). This is information that should have been communicated to me and my family – free of charge – while my mother was still alive!
But why were we never told by anyone at
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Rehab that she had pneumonia?
This discharge chest x-
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which is standard operating procedure before discharging/transferring someone who has been an inpatient at a given healthcare facility for some time was taken the evening of Thursday, 03/22/2007. The results of this x-
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were available at 10:30 a.m. the very next day, Friday – her day of transfer to hospice care.
She did not leave
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Rehab for
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Hospice until after 1:00 p.m. on Friday, 03/23/2007. Certainly there was enough time for someone to find out the results of her chest x-
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before she left curative care for hospice care – if that is what they had wanted to do.
Hasn’t anyone ever heard of a telephone call or to specifically request that the x-
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results be immediately faxed as soon as they are available, because the patient is being discharged the very next day? It makes absolutely no sense to order a test – such as a chest x-
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– which then comes back showing serious pathology, never look at it and never report the findings to the affected/interested parties.
If a test is of absolutely no consequence, why order it in the first place? If you order a test and it comes back showing something important, you better “get off your a** pronto” and provide appropriate follow-up in a timely manner!. No follow-up was ever provided to the
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Hospice (by phone or otherwise)!
I strongly believe that we and the hospice were intentionally not told that my mother had pneumonia, because it was known that this would very likely delay her transition to hospice care. We might have been willing to transfer her to hospice care with a urinary tract infection (
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Rehab didn’t want to keep her with just a mere UTI!), but pneumonia very likely would have meant that we would have wanted to pursue some additional treatment (antibiotics) in curative care first, before agreeing to hospice care.
With a capitated patient like my mother who had been at
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Rehab for 23 days (and thus was approaching the maximum covered day count in rehab under capitation), there was certainly a financial incentive of the part of
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Rehab to empty her bed as soon as possible and make it available to the next paying customer.
So the solution was
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:
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’t tell the patient or her family that she has pneumonia!
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Hospice also was never given a copy of her discharge chest x-
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findings in the transfer documentation accompanying her to hospice care. Her physican at
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Rehab supposedly never saw or signed off on these findings (no initials on the pertinent sheet; all this really proves is that he didn’t initial the sheet).
She’ll be dead in hospice care before they know it and no one will be any the wiser about what really happened. Well they didn’t count on me requesting copies of her medical records on the very day that she died in hospice care – THE BASTARDS!
This story has had a long aftermath dragging on for several years after the events in 2007: correspondence with the CEO of Fundamental Long Term Care (FLTC) - the parent company of
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& Rehabilitation Hospital, an agreement (copy available) to compensate us the princely sum of $1,000.00 for expenses (which we declined not only because we would have had to keep our mouth shut about what happened) related to medical records and the need to obtain an amended death certificate from the
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County Coroner’s Office (ultimately only possible because an accidental death – fall), since
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Hospice did not want to change the cause(s) of death on the death certificate that they initially issued for liability reasons.
Ultimately, this ended up as a complaint with CMS (Centers for Medicare & Medicaid Services). Supposedly several people at
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Rehab were subsequently terminated, but I cannot confirm this.
- Christopher K.
A

Rating
I went to therapy twice a week (ultrasound, stripping, exercises to strengthen and increase range of motion, electrical stimulation and cold) and did therapy exercises three times a day at home. Within two weeks my foot was getting stronger and my pain level began dropping. I decided to try going back to work on restricted hours. I was able to tolerate a regular shoe for 6 hours a day which I had been unable to do before I began therapy. After two weeks back at work we increased the level of therapy and I had a setback and my pain level began increasing. We dropped the therapy back down and I began to bounce back. I went back off work to just concentrate on the therapy, but after another week and a half, I realized I was no longer continuing to improve. I talked to
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and we decided to stop the therapy and recommend to the doctor that I should have the surgery to remove the bones. Even though the therapy didn't fully work, my foot is stronger and I have less pain than when I started therapy so that should help me recover from surgery better. I am looking forward to working with the people at
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again for rehab after the surgery.
- Judy L.
A

Rating
It went very well overall. The front desk staff isn't very friendly, but they weren't rude; just okay. They didn't
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me when I walked in and I had to stand in front of them for a few seconds before they would acknowledge my presence. However, Dr.
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is very friendly and caring. He has a wonderful bedside manner. He took the time to explain the mechanics of the knee and he gave me time to ask any questions I had. I would definitely return to see him for any future ailments.
- Robin P.
A

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Everything at
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was like a miracle! He went from not being able to tell us his full name and address to now being his old self again. The entire staff that cared for him was unbelievable. He received Occupational Therapy, Physical Therapy, Speech Therapy, Recreational Therapy, as well as daily sessions with a Psychologist and Physiatrist (MD specializing in physical rehabilitation). There was also a Social Worker who was assigned to his treatment team. His entire treatment team was in constant communication with me.
I couldn't believe the quality of care he received and the dedication of each Therapist who cared for him. After about 4 weeks at
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he was discharged and continued with outpatient therapy at Northern Pines Medical Center in
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, MN for about 6 weeks..
Now, a little more than a year later, it's like his accident never happened and he continues to improve. We are so grateful to the team that cared for him at
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and would never hesitate to recommend the facility.
- Sallie M.
A

Rating
I have had sever stenosis for the past two years. I could not stand up or walk. Once I met with Dr. Meleger, I was diagnosed quickly and was given the choice of either injections to the spine or surgery. Of course. I chose the injections. I am now going in every three to four months to have these injections once the pain re-occurs.
- Marie F.
B

Rating
My experience has been very positive. It has been a year since I started seeing Dr.
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. I am not out of pain completely, but I am doing much better, and have been able to transition from working part time to full time, and have also been able (albeit slowly) to resume certain physical activities that I love and really missed a lot.
- Elissa Y.
F

Rating
Saw an advertisement on TV, telephoned and requested an appointment for two free laser treatments. After the treatments and discussion with Dr
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, my husband decided to enter into a contract for 26 treatments, which Dr
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determined would really help to resolve the pain.
Began laser treatments upper neck and lower spine for spinal stenosis in late January 2012 and after ten (10) treatments, discussed with Dr
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that they did not seem to be improving the pain situation. Took a few weeks off. Then, in early March 2012, my husband suffered a mild stroke. After his full recovery, he contacted Dr
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to advise that he did not want to continue the treatments and requested a refund for the unused portion of the paid services (26 treatments at $4,000). Dr
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assured him that someone from the billing department will review his records and give him a telephone call.
In about two weeks, we received a listing of services provided which showed that all of the $4,000 had been expended. Thus, based on this information, we knew that we had been scammed.
Consequently, we believe that this matter was handled in an extremely poor manner -- very poor customer relations. Thus, we would not recommend this facility to anyone.
- Nana A.
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All Physical Rehabilitation Services in Avon, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Abrams EyeCare Associates-Midtown

1801 N Senate
Indianapolis, IN

Ainhorn, Dr. Bianca S.

8450 NW Blvd
Indianapolis, IN

Alcohol Rehab Helpline

5868 E. 71st St. Suite E-182
Indianapolis, IN

Amy D. Leland, MD

8333 Naab Rd.
Indianapolis, IN

Apex Therapy Clinic

6905 E 96th St
Indianapolis, IN

ATI Physical Therapy - Downtown Indy

433 N Capitol Ave Ste 102
Indianapolis, IN

ATI Physical Therapy - West Indy

5949 W Raymond St
Indianapolis, IN

Brian Foley MD,MBA

7120 Clearvista Dr
Indianapolis, IN

Chan, Dr. Virgilio

8450 Northwest Blvd
Indianapolis, IN

Community Hospital North

7250 Clearvista Dr
Indianapolis, IN

Community Physicians

7120 Clearvista Dr Ste 2100
Indianapolis, IN

Compass Chiropractic

5420 N College Ave
Indianapolis, IN

Cornerstone Chiropractic

5250 E US 36
Avon, IN

Dawalt, Dr. Joshua

5645 Lafayette Road
Indianapolis, IN

Dr. Harry Shao, Chinese Acupuncture& Chriopractic

10640 N College Ave
Indianapolis, IN

Dr. Marcus McCray

1315 W 86th St
Indianapolis, IN

Drug Rehab Indianapolis IN

201 N Illinois St
Indianapolis, IN

Drug Treatment Helpline

1547 N. State St. Suite 170
Greenfield, IN

Drug Treatment Helpline

2113 E 62nd St
Indianapolis, IN

Duerden, Dr. Marc E.

7950 N Shadeland Ave
Indianapolis, IN

Eaton Chiropractic & Rehab

6925 E 96th St
Indianapolis, IN

Gebhardt, Dr. Garren P.

1075 Broad Ripple Ave
Indianapolis, IN

Goodman Campbell Brain and Spine

8333 Naab Rd
Indianapolis, IN

Goodman Campbell Brain and Spine

8333 Naab Road
Indianapolis, IN

Greenwood Meadows

1200 N State Rd 135
Greenwood, IN

Hamilton County Chiropractic

220 Lakeview Dr
Noblesville, IN

Hancock Regional Hospital

801 N State St
Greenfield, IN

HANDI-RAMP INC.

510 North AVE
Libertyville, IL

HEALTH 1st Physical Rehabilitation

6326 Rucker Rd
Indianapolis, IN

HealthSP

Indianapolis, IN

Healthy Pelvis, Healthy Core

9640 N. Commerce Dr, suite 410
Carmel, IN

Healy, Dr. Joshua

902 N Old State Rd 67
Mooresville, IN

Helvie, Dr. Jonathan

8450 Northwest Blvd
Indianapolis, IN

Hilton, Dr. Richard L.

4056 S Arbor Ln
New Palestine, IN

Hook Rehabilitation Center

1500 N Ritter Ave
Indianapolis, IN

Hume, Dr. Vince

8450 NW Blvd
Indianapolis, IN

Integrated Health Solutions

6330 E 75th St
Indianapolis, IN

Intrepid Usa Healthcare Services

4055 Valley View
Dallas, TX

IU Health

Indianapolis,

IU Health Methodist Hospital

1701 N Senate Blvd
Indianapolis, IN

IU Health University Hospital

550 N University Blvd
Indianapolis, IN

IU Health West Hospital

1111 N Ronald Reagan Pkwy
Avon, IN

Jansen Chiropractic and Wellness

1810 Broad Ripple Ave
Indianapolis, IN

Jason Sorg MD

7120 Clearvista Dr
Indianapolis, IN

Kearns, Dr. Michael

2776 E 146th St
Carmel, IN

Lagoni Chiropractic

6535 S St Rd 67
Pendleton, IN

Markus Niederwanger MD

1115 Rnld Rgn Pkwy
Avon, IN

Mclimore, Dr. John

1260 Innovation Pkwy
Greenwood, IN

Methodist Sports Medicine

201 Pennsylvania Pkwy
Indianapolis, IN

Michael Whitworth MD

4010 W Goeller Blvd
Columbus, IN

Miller's Merry Manor

1651 N Campbell Ave
Indianapolis, IN

Miller, Dr. Ronald S.

10995 N Allisonville Rd
Fishers, IN

Nancy Lipson, MD

8333 Naab Rd.
Indianapolis, IN

O'Fit LLC

176 W Carmel Dr
Carmel, IN

Optimum Care Centers

2625 N Merdian St
Indianapolis, IN

OrthoIndy

8400 Northwest Blvd
Indianapolis, IN

OrthoIndy South

1260 Innovation Pkwy
Greenwood, IN

OrthoIndy West

7950 Ortho Ln
Brownsburg, IN

Pediplay

6239 S East St
Indianapolis, IN

Physiotherapy Associates - Broad Ripple

5936 N Keystone
Indianapolis, IN

Priority 1 Medical

4082 Pendleton Way
Indianapolis, IN

Rehabilitation Hospital of Indiana

4141 Shore Dr
Indianapolis, IN

Rehabilitation Hospital of Indiana

12425 Old Meridian St
Carmel, IN

Riverview Hospital

395 Westfield Rd
Noblesville, IN

Riverview Hospital - Noblesville

601 Westfield Rd
Noblesville, IN

Rougraff, Dr. Bruce

1260 Innovation Pkwy
Greenwood, IN

Sachin Dave MD

701 E County Line Rd
Greenwood, IN

Select Physical Therapy - Martinsville

35 Bills Blvd
Martinsville, IN

Sigua, Dr. Kevin

8450 Northwest Blvd
Indianapolis, IN

St Vincent New Hope

8450 N Payne Rd
Indianapolis, IN

Steinberg, Dr. David I.

10995 N Allisonville Rd
Fishers, IN

Strock, Dr. Greg

Indianapolis, IN

Symmergy Clinic

6925 E 96th St
Indianapolis, IN

The Standing Company

5848 Dixie Hwy
Saginaw, MI

THERAPY EQUIPMENT SERVICES LLC

16293 Menominee Dr
Plymouth, IN

VICKI MABANTA OTR

6011 E HANNA AVE
Indianapolis, IN

Westside Village Health Care

8161 W 10th St
Indianapolis, IN

Zimmer Chiropractic & Nutrition

9757 Westpoint Dr
Indianapolis, IN

Zimmer, Dr. Edward P.

9757 Westpoint Dr
Indianapolis, IN

Zionsville Chiropractic and Rehabilitation

8870 Zionsville Rd. Suite B
Indianapolis, IN

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