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Avon Auto Body Work Articles

How to work with insurance to fix your car after a crash

Been in a car accident? Here's what to do to alert your insurance of the car crash and find a local auto body repair shop to fix your damaged vehicle.

Minor car crash? Don’t just assume everything’s OK

To ensure a wreck doesn’t ruin your car's long-term health, keep an eye out for these symptoms that may indicate mechanical problems.

Will my car insurance rate increase after I file a claim?

Every situation and every car insurance company is different, but learning how claims affect your insurance rates can help you prepare financially.

Do you have to use the body shop the insurance company recommends?

No, you don't have to use the body shop that the insurance company recommended. The choice is yours — by law, in the majority of cases. Yet a question remains: Will you get a quality repair?

Angie's List In The Press

Avon Collision Repair Reviews

A
"I am a repeat customer. the first time I was referred by a co-worker. When I called, I was given a reasonable quote for a complete care detail. The car came out better than I expected and I would recommend them to anyone."
C
"We brought our Infiniti G35 to
Avon Collision Repair Provider Name Locked
in
Avon Collision Repair Provider Name Locked
on the advice of our insurance company (they were considered a preferred provider, which meant that their estimate would be accepted by the company without further insurance appraisal necessary). Since we have used Church Bros in the past, we felt fine with them. The damage was caused by hitting huge deer antlers on a dead deer already in the road, and involved bumper work and side light replacement. We specifically asked them to inspect the right front tire, as it was sounding loud, and not handling normally ("just felt funny"). At the time of the accident, we suspected that we had blown the tire, but it did not appear so, and I also gave them that information. We took the car in on a Monday, after waiting 2 weeks between appraisal and appointment, and they promised return by Friday. Later that week, they discovered
Avon Collision Repair Provider Name Locked
damage to the back of a headlight, which necessitated ordering parts and a delay in getting the car back until Monday. When we picked up the car, the body work was beautiful, but we noticed that the loud tire sound and funny handling was still there, so we returned two days later and spoke to
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Jr,, their chief appraisor. He drove the car and thought that a wheel bearing had gone bad in the involved wheel, but he did not believe that it was related to the accident, so he advised us to contact our insurance company, even though we gently pointed out that the sound and funny handling started with the accident. He was not willing to assist us. I immediately contacted the insurance company, who advised us to take the car to a different mechanic for inspection and have them call the insurance adjuster with their findings. Not only was a bearing bad as a result of the accident, but both front tires had long cuts on the inner sides of the tires and the front end was out of alignment! This should have been readily seen on visual inspection if the car was on a lift! I strongly feel that
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allowed us to drive an unsafe vehicle out of their garage, both relating to the tires, as well as the wheel bearing, which is unconscionable and disappointing. Despite their 100% satisfaction guarantee,
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sent us on our way even though we expressed that the car still had a handling problem that was not there prior to the accident. At a minimum, he should have physically reinspected the vehicle before sending us off the second time, especially since the vehicle was determined to be unsafe. This also caused us the distress and aggravation of taking it to another shop, and being without the vehicle again. Our insurance authorized the additional work by the alternate mechanic, and the car is now back to perfect.
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A
"I backed into one of our cars while driving the other. Not a good day. They worked with our schedule to repair the cars one at a time and did a great job."
A
"The front of my car was damaged in an accident and required exterior body work. The car was deemed as a total loss by the insurance company. However, I decided to keep the car and was given an excellent quote that almost matched the value of the check the insurance company wrote for the car; thus minimizing my total loss. The services provided were excellent. The car was fixed faster than expected at a great price and it hasn't looked this good since I bought it! Everyone at the shop was very friendly and easy to work with. I would absolutely recommend
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to anyone. I couldn't be happier with the final results and the overall experience. A++.
"
F
"I took the car to them and they made promises to restore the vehicle for me. I later found out that they were sub-contracting the work out so, the motor was in Mooresville, Indiana. The transmission, gas tank and whatever else was in Indianapolis and the body was painted in
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. They quoted me a price to begin with and then started sending me bills for more and more money. They ended up doing more harm than good to the car. They broke the windshield and soiled the top with greasy rags. Someone had warned me that their company was being sued so, I got my vehicle out of there as soon as possible and took it someone else. I guess I was lucky to get it back, but I would never use them again and I hope no one else does either."
A
"I dropped the shop one day in my Miata and met with the owner,
Avon Collision Repair Provider Name Locked
. I inquired about the removal of approximately 20 small dents on the body of my car and
Avon Collision Repair Provider Name Locked
came right out to take a look.
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gave me an estimate of $200-250 to remove all of the dents and stated that it would take the better part of a day to complete the work. I requested an appointment approximately 2 weeks out and received a reminder telephone call the day before the appointment. On the day of the appointment I dropped the car off at 9:00am and received a call from the shop at 4:00pm stating that my car was ready. After arriving at the shop, the counter person encouraged me to inspect the vehicle and stated that the cost was $250.00. Overall, I feel that the company delivered on what the promised and they were very nice to work with. After arriving home I noticed that they had missed one small door ding on the passenger side door of the car, but I feel that I received good service for the cost of the work."
A
"Entire process went very well. Started repair 2 days early, thus finished early. Kept me up to date on progress of ordering/receiving parts and actual repairs. Called after I had the car back 3-4 days to make sure I was still satisfied. Excellent repair work and wonderful service!"
A
"Excellent work, very friendly folks and price was reasonable. They do outstanding work. Vehicle was ready on time and cleaned up the truck after work was completed. Very pleased with all aspects of the work they did."
C
"
Avon Collision Repair Provider Name Locked
had the car for 21 days. The first time we went to pick it up it still had a lot of items that needed attention. The second time they said it was ready, some of the same issues discussed still were not taken care of and found other items needing replaced. After the third time the van looked and drove great. The next day the van overheated. They had missed a severed coolant line and a damaged solenoid under the hood. Had to return van for repairs. Overall, the work they did looked good, but they don't seem to have any quality assurance program to make sure the vehicles leaving the shop are done and done correctly. I can't say I wouldn't use
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again. The work they did looks good it's just getting them to do it right the first time. They did refund my insurance deductible for my troubles.
"
B
"The quality of work was excellent and completed on time; the body shop was clean and organized. The professionalism of the office staff was average. However, the estimator kept me waiting more than 30 minutes beyond the scheduled appointment, remaining on the phone after being notified I was waiting. (in addition, his grooming - dirty hair, rumpled clothes - created a negative impression). When I complained about the delay, the manager took over the estimate and was professional, but none of the office staff seemed to find the estimator's behavior unacceptable."

All Collision Repair in Avon, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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Action Collision Repair

21 S Westside Dr
New Palestine, IN

All American Collision

3149 Madison Ave
Indianapolis, in

All-N-1 Detail & Reconditioning , LLC

494 US Highway 31 N
Greenwood, IN

Andy Mohr Buick GMC

9295 E 131St St
Fishers, IN

Andy Mohr Collision Center

2684 E Main St
Plainfield, IN

Andy Mohr Ford

2713 E Main St
Indianapolis, IN

ANDY MOHR FORD Lincoln

2713 E MAIN ST
Plainfield, IN

Andy Mohr Speedway Chevrolet

5252 W 38th St
Indianapolis, IN

Automobile Diagnostics

3180 Washington St
Columbus, IN

Automotive Cosmetic Services

6908 Winona Dr
Indianapolis, IN

Automotive Service Group

5841 Thunderbird Rd
Indianapolis, IN

Autopotenza

10651 E. 59 St.
Indianapolis, IN

AUTOWORKS BODY SHOP

6370 S COZY LN
Whitestown, IN

AVC Auto Inc

20228 Hague Rd
Noblesville, IN

AVON FRAME & BODY

72 VENABLE DR
Avon, IN

BILL ESTES CHEVROLET

4105 W 96TH ST
Indianapolis, IN

BILL KITCHENS BODY SHOP

1297 S 10TH ST
Noblesville, IN

BLOSSOM CHEVROLET

1800 N SHADELAND AVE
Indianapolis, IN

BONES BODY SHOP

9233 E US HIGHWAY 36
Avon, IN

Borkowski Collision Repair

10395 N Hague Rd
Indianapolis, IN