Albany Water Damage Restoration Articles

Sample Reviews

F

Rating
I will not bore you with all the details, but will tell you the things I have witness's to. My contractor had to finish what
Albany Water And Smoke Damage Specialists Provider Name Locked
was to do. I had to pay
Albany Water And Smoke Damage Specialists Provider Name Locked
who demanded all the money, and put a
Albany Water And Smoke Damage Specialists Provider Name Locked
in my home. Paying was cheaper advised my lawyer. I paid a contractor after weeks of waiting, and
Albany Water And Smoke Damage Specialists Provider Name Locked
for the same jobs! No response when I called the business.
Sand bags and a drive way and yard with more trash were left for me to clean up, even after I mentioned, via phone, that the job was weeks over due, and builders were waiting. They didn't show up.
In addition, and more hurtful than the above, was the issue of many things being taken during the day while they were here doing initial clean up before demo. I must tell you that it is critical to get a receipt for all the things the business takes, before they drive off with it. I asked for a receipt many times and have the e-mails still! Some of your things will be gone, even outdoor furniture not touched by fire or water damage, that you simply discover while walking around! You may never see these things again, and they will deny having knowledge of any items. They asked me to prove it! I lived across the street and was here every day so I know.
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When I did not choose
Albany Water And Smoke Damage Specialists Provider Name Locked
to build my new home, the response was anger, scare tactics, manipulation, and hostility. I have witness to this.
There was much more to this story. However, I will close by saying. that I am glad that truth about business's ,can offer, in a small way, protection for the next naïve trusting sole.
- MARIE A.
A

Rating
Albany Water And Smoke Damage Specialists Provider Name Locked
responded right away when we called after the washer flooded, 9pm on a Friday night. He was out first thing the next morning (to save us some $) to do demo and set up fans/dehumdifiers and also tried water extraction to save the wood floor which unfortunately wasn't possible. Because the issue was created by a 3rd party contractor, there was some discussion and justification with their insurer, which he handled for us and was a great advocate so we were paid for all required repairs. He spoke clearly and intelligently about what we should expect during the drying and recovery process and patiently answered my questions. Estimate was easy to understand and every change in the repairs scope was reflected quickly in an updated quote. His subcontractors for the repairs were pretty good, but we had a few mixups about start time for the work, depending on the day. Generally, a good experience and he handled the panic immediately after the flood like a professional. Clearly he has done it before!
Albany Water And Smoke Damage Specialists Provider Name Locked
on his team was good as well and they are focused on the customer, particularly when it comes to dealing with the insurance underwriters.
- Brian R.
B

Rating
They did good work but was estimated to take under two weeks and took almost 2 mths. Seemed to be part time project for them. Also seemed they never initiated communication always had to call them and ask what the delay was. However always responded to calls and texts promptly and were professional and personable
- frances B.
A

Rating
Overall the project went well, but it took longer than I expected. They are very busy, and the work could not begin until mid August. The estimate also took a bit longer than I would have liked. CRS has a great team. They have damage mitigation teams who come out to deal with the water immediately. Those were paid for directly by the insurance. Then the insurance company estimated the additional repair costs and cut me a check, less the deductible. Then CRS came out and did their own estimate which came in very close to what the insurance had paid. They were not the cheapest, but I felt better dealing with a company that handles water damage than a general contractor or builder. Once I authorized the work it took about 4 weeks to get a slot in their schedule. A demo crew came in to remove the tile. A couple of days later the tile crew came in to install the new tile. CRS uses one tile retailer and a tile contractor who assisted with choosing the tile and grout. It took 3 days to install the tile. Then the downstairs ceilings were painted. Then the toilets were installed. Then the upstairs painting was done and finally the carpet work.
Overall I was happy with the work. There were some issues with the wall paint staining the ceiling in the bathroom and CRS took care of it by repainting the entire vaulted ceiling for free (which was not part of the contract). There was also a chipped tile to the shower that happened during the demo and CRS took care of replacing that. I had a punch list of about 6 items and CRS took care of them promptly, with no questions asked.
Again, I am very happy with the professional staff and their willingness to do what was necessary to achieve a quality job. I would use them again.
- Ian S.
A

Rating
The work was done well although it took awhile to schedule and almost a week to put a roof on a 1000 sq ft house. This is a restoration company with lots of insurance work, so roofing isn't their No 1 job. But I had the roof inspected, and the report said it was a good quality job. I must give extra kudos because when I had running water coming in my living room, they came out and fixed it temporarily ASAP. The office staff, managers and workers were all super courteous.
- Scott H.
F

Rating
Nordic provided us with an estimate in a reasonable amount of time.
Albany Water And Smoke Damage Specialists Provider Name Locked
Rossnagle, the estimator, was good to work with. This is where the good part ended. When we reviewed the contract that Nordic provided us, there were a whole list of items/clauses in the contract that were either not applicable or one-sided. we spoke with the office manager and they essentially came back after speaking with the owner (
Albany Water And Smoke Damage Specialists Provider Name Locked
) and said that you can either sign it but if you are asking for changes "it is not worth it to us". Had the owner,
Albany Water And Smoke Damage Specialists Provider Name Locked
called and made a genuine effort to work with us to resolve our concerns and get to mutually agreable language, that would have been the norm in a customer centric world. However, this experience just exemplifies, why this industry continues to sadly suffer in its reputation. A
Albany Water And Smoke Damage Specialists Provider Name Locked
example of one of their many clauses in the contract is that a sub-contractor could have the right to put a
Albany Water And Smoke Damage Specialists Provider Name Locked
on the house. This should not even be required as Nordic is the general contractor. A second one is limiting any claims against them to only 12,000, less than 50% of the value of the work. I'd strongly advise reviewing their agreements and business practices carefully before you decide to sign on the dotted line. The final kicker - all the references they gave me were from 2011; half the numbers I called yesterday were no longer active. To be fair, they came highly recommended but we were very disaapointed with the way they approached the enaggement.
- Monica S.
A

Rating
Met with
Albany Water And Smoke Damage Specialists Provider Name Locked
about my garage that got some water in the storm. He was on time, very thorough and knowledgable. He ended up recommending a few things I could do myself and some preventative measures
- Jane K.
N

Rating
December 31, 2012, things were just beginning to settle down after our annual family holiday get-together. My son and his family had left for home that morning, one daughter and her family were at home preparing for New Year's Eve, and my house was relatively quiet with only my younger daughter her husband and small son still here. She and I were in the kitchen about to fry something when all of a sudden she shouted "GREASE FIRE!" The fire alarm went off and she got everyone out of the house. I tried to contain the fire first with a heavy towel, then a fire extinguisher and finally I turned a large soup pot over it upside down on my way out. All this happened in the two minutes between the fire alarm and the arrival of the firemen. Before the firemen left, I had already been visited by two "vultures" who just happened to be in the neighborhood and wanted me to sign a contract for their company to do my restoration This made me feel very vulnerable as a widowed older woman. The next day, my son-in-law put me in contact with a restoration company he knew to be reputable. That is where my luck changed. These were some of the nicest people I'd ever met. A few days later they recommended I use
Albany Water And Smoke Damage Specialists Provider Name Locked
and
Albany Water And Smoke Damage Specialists Provider Name Locked
for my renovation, which by this time had become far more extensive than I had ever imagined. From my first meeting with
Albany Water And Smoke Damage Specialists Provider Name Locked
, I was put completely at ease. It was as if I were working with my father or my most trusted best friend.
Albany Water And Smoke Damage Specialists Provider Name Locked
had my best interest in minds and I was comfortable throughout the three month experience. His ability to work with the insurance company alleviated a lot of stress.
Albany Water And Smoke Damage Specialists Provider Name Locked
and every single subcontractor were clean, neat, courteous, punctual, polite, and treated me as if I and my job were the most important thing they had to do.
Albany Water And Smoke Damage Specialists Provider Name Locked
told me in the beginning I would be happy with the final product and I can say without any reservations, "I could not be happier!" I guess the best advice I have for someone considering
Albany Water And Smoke Damage Specialists Provider Name Locked
is "JUST DO IT!!!" I would not hesitate for an instant to recommend them to my family or friends or to use them again myself..
- Lynn G.
A

Rating
I have to say that my initial impression was wonderful. I went from being extremely apprehensive of going with a big company like this to feeling very at ease.
Albany Water And Smoke Damage Specialists Provider Name Locked
was extremely professional and polite. He was thorough and I have confidence in the job they will ensure is done. I was a little surprised by the couple of negative responses on Angie's List b/c I use Angie's list frequently when I need service done. So, I thought I'd go ahead and at least share my initial opinion. I will update once we move forward as to how things go as we progress. For now though, I feel blessed to have found this company.
- leslie A.
D

Rating
They arrived that day, removed the water-damaged square of ceiling from my family room, put some plastic over the hole, cleaned up the mess, and left. It took the two employees around 40 minutes altogether. $700 for this was a bit steep, but they didn't come out until around 5:30PM if I remember correctly so perhaps some of the cost was related to being after hours.
A few days later someone came out and quoted out the work to repair the interior of my home. The total cost for this was quoted at $3,000. Keep in mind we're talking about maybe a 4x4 hole in my ceiling. This price seemed exorbitant to me, but I wasn't really worried about interior repairs while I still had water potentially causing more damage from my roof.
The company did not work with my insurance, and instead let them come out unaccompanied. Of course, the claim was denied.
I then proceeded for a couple of months to ask them to come determine the issue and quote out the work that needed done. Despite a multitude of calls, my requests were ignored. Finally, when I called the main office and inquired as to why I was being completely ignored, I got a call back. The gentleman I spoke to said he felt bad to charge me if the leak was from a pipe boot and offered to have his roofer just come out and do that for me directly for cash. I accepted, the roofer came out and did the job, and I paid him. The leak continued.
I then called
Albany Water And Smoke Damage Specialists Provider Name Locked
back multiple times and got no response. I emailed the gentlelman at
Albany Water And Smoke Damage Specialists Provider Name Locked
and he didn't respond. Finally, I gave up.
It's been several months now and I still have a hole in my ceiling and a leak in my roof.
- Dustin M.
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All Water And Smoke Damage Specialists in Albany, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & ALL SIZE DUMPSTER RENTALS DEMOLITION CLEAN UPS

Flint, MI
248-634-3867( dump)services @ allsize dumpster rentals for residential commercial industrial...

ABC Roofing Co Inc

8499 E US Hwy 36
Avon, IN
Abc roofing company, inc. is a family owned and operated, full-service roofing contractor...

Ables Drywall

3622 Quarry Rd
New Albany, IN
I always take care of customers to assure they're pleased with the quality and service i...

ABS Services

Muncie, IN
General contracting landscaping lawn maintenance

Acculevel

9495 N Waldron Rd
Rossville, IN
Family owned & operated business. a dry home is a healthy home. acculevel is committed to...

AdvantaClean of North Central Indiana

501 W Memorial Drive suite 2273
Muncie, IN
Advantaclean specializes in emergency water removal, air duct cleaning, dryer vent cleaning...

AdvantaClean Of Northeast Indianapolis

11807 Allisonville Rd
Fishers, IN
Independently owned & operated. website -...

Allensbc.com

1077 Canary Ave
Yorkville, IL
Inside or out, blackened over time or in a disastrous condition, sodium bicarbonate cleaning...

Alliance Restoration

30 Scribner Dr
New Albany, IN
Family locally owned and operated. 24/7 emergency response for water-fire-storm...

AMERICAN BASEMENT SOLUTIONS

1992 OLD STATE RD 44
Martinsville, IN
American basement solutions is a family owned and operated basement waterproofing, crawl space...

BATH FITTER

5701 W 85th St
Indianapolis, IN
Servicing all of the central indiana area. 15 employees.

Benjamin Franklin Plumbing

1551 S Franklin Rd
Indianapolis, IN
Does your plumbing company solve your plumbing problems? at benjamin franklin plumbing® your...

Bill's Carpet Care

1821 N 1100 W
Parker City, IN
Emergency service available for water damage.

Blue River Bookbinding

PO Box 9
Depauw, IN
I am a traditional bookbinder doing book conservation, repair and restoration as well as...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

D.B. Does It Construction and Remodeling

3208 W Airway Rd
Muncie, IN
D.b. does it is the muncie areas newest full service contractor. d.b. has been in the...

Danny's Pro Painters LLC

1509 Farley Dr
Indianapolis, IN
**now servicing columbus,oh** columbus phone - (614) 706-8306 -- since 1990, danny's pro...

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL
Hi, at dave's contracting & cleaning inc. we handle almost everything and anything you...

DC Contracting

604 E Mill Street
Summitville, IN
Fully insured, we pride ourselves with excellent craftsmanship and customer satisfaction. ...

DGA Roofing Inc

14350 Mundy Dr
Noblesville, IN
Dga roofing, inc dba midwest & southern restoration specializes in storm restoration and...

Edens Painting and Remodeling LLC

8747 Fielding Ln
Indianapolis, IN
With over 26 years of experience the owners of edens painting & remodeling, llc will work with...

Freedom Blasting

180 S Cherry St
Westfield, IN
Cost is determined by the job and blasting media required.

Hays & Sons

757 E Murray St
Indianapolis, IN
Family owned. office locations in indianapolis, lafayette, crown point, ft. wayne, muncie and...

HOME IMPROVEMENTS BY MIKE

2715 KNOBVIEW
New Albany, IN

Honest Guys Roofing & Restoration LLC

2633 Darien Dr
Jeffersonville, IN

Indiana United LLC

210 Robin Lynn Dr
New Albany, IN
Indiana united llc has been in business since 2004 with over 25 yrs experience in the...

Jays Construction & Complete Restoration LLC

5751 w Kilgore ave
Muncie, In
We accept cash checks and charge , visa, master card, debt , pay pal. cashier checks , money...

JnC Enterprises

8679 S US Hwy 231
Rensselaer, IN
Handyman service in rural rensselaer that works with many independent contractors - besides my...

King's Quality Restorations

1818 E Market St
New Albany, IN
Additional contact names - kevin king, john straub, jackie grubbs, david powell, phil...

Lawson Flooring

24260 State Road 37 N
Noblesville, IN
Flooring: sales and installation.

LEHMAN FLOOR COVERING INC

1940 ETNA AVE
Huntington, IN
One stop shop from ceiling to floor!!! been serving huntington county and surronding areas...

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA
Licensed and insured for all of ga. we offer a lifetime warranty on all of our work, repairs...

MR KLEANZIT

601 PAYNE RD
New Albany, IN
Family owned and operated since 1975,our company has three full time employees which included...

Overseers

8 Casey Rd
Mc Donald, PA
Never a deductable . claims specialist.

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA
Proclaim is one of the fastest growing public insurance adjusting firms in the nation because...

PuroClean by Osborn

PO Box 2506
Muncie, IN
Puroclean, a leader in property emergency services, helps families and businesses overcome the...

PuroClean Disaster Restoration

91 S Morristown Pike
Greenfield, IN
Puroclean, a leader in property emergency services, helps families and businesses overcome the...

RAC Carpentry

11851 W 500 S
Dunkirk, IN
Rac carpentry is your full construction and remodeling service specializing in a variety of...

Restoration One

1663 Rossville Ave
Frankfort, IN
Family owned.

S.O.S. Carpet Cleaning, LLC

8105 N Oak Flat Rd
Muncie, IN
Owner operated. angie's list members receive $10.00 off service of $80.00 or more.

Sebastian Construction

16514 Highway 10 N
Butler, KY
Fire damage repair,pole barns,rideing arenas,insurance work proform,bobcat work,room...

ServiceMaster Restoration by Kast

610 Mt Tabor Rd
New Albany, IN
Water damage restoration is an emergency business. that's why servicemaster restoration by...

ServiceMaster Restoration by Kast

610 Mt Tabor Rd
New Albany, IN
Water damage restoration is an emergency business. that's why servicemaster restoration by...

Skaggs Construction, LLC

139 S Boehning St
Indianapolis, IN
With me you will find that ill get the job done right fist time and you'll be satisied. im...

Stanley Steemer

1906 Straightline Pike
Richmond, IN
Stanley steemer has been providing cleaning and restoration services for both residential and...

Stanley Steemer

8545 Logansport Rd
Peru, IN
Stanley steemer has been providing cleaning and restoration services for both residential and...

Stanley Steemer

4701 W 300 N
Rensselaer, IN
Independently owned & operated. additional phone number - (800) 783-3637. additional dbas -...

Stanley Steemer - Marion

3496 W Delphi Pike
Marion, IN
Owned & operated. additional dba - stanley steemer carpet cleaner.

Straight Edge Construction

1390 N. 200 west
Winchester, IN
Straight edge construction specializes in fire & water damage restoration of east central...

Talon Restoration & Cleaning Inc

1750 Summit St
New Haven, IN
Talon restoration is a full-service cleaning and restoration company based in fort wayne,...

The Epp Boys

7147 Burlat Ln
Noblesville, IN
Additional phone number: (317) 525-4131.

Will'z Construction Inc

1730 S Audubon Dr
New Albany, IN
Additional contact names - jim mclendon, jason prifogle,rebecca neafus.

Your Chicagoland Remodeling

12822 Carriage Ln.
Midlothian, IL
Home remodeling - bathroom, kitchen, basement finishing
Albany Zip Codes

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