West Chicago Roofers

in West Chicago, IL

Roofing Reviews in West Chicago

D

Rating
I was extremely disappointed with the responsiveness of
. I initially contacted them through the messaging feature of this site to arrange an estimate. Both of the other contractors I contacted got back to me within two days, I eventually called
after waiting five days thinking that maybe they're not using this feature of the site. I speak with someone in the office who apologizes and says somebody will contact me ASAP. Another five days go by and nothing. By this time I've already received estimates from the other two contractors. Again, I call
to see what's going on. Again, hear that they're sorry and they will get right back to me. That was four days ago. I'm shocked to see this company with such high referrals. I have given up on
because I refuse to deal with contractors who can't exhibit even the slightest sense of responsiveness - can't imagine what it would be like trying to get these guys back on site if there was an issue with the work performed.
- Robert J.
A

Rating
We worked with their sales representative
, who was absolutely professional and responsive. We have an old house with a pretty odd (and very steep) roof, so we were concerned about how much extra that would cost. We also worried about his safety if he was going to get on the roof and measure it for himself. However, because the repair would be partially covered by an insurance claim, we had the official measurements of the entire roof from our insurance company, and
decided to use those instead (This will be significant later).
The price he quoted us was in the ballpark of the other estimates we had received. Added to that, my mother had her roof repaired by
and raved about them. We decided to go with them, and within a few days, they started the work. They were so fast and willing to answer any questions we had.
Unfortunately, partway through the shingling, they discovered that the roof was larger than the insurance company measurements indicated, so they needed more material and more time to finish. Quite frankly, I worried that we would get charged for the difference, and that would push the price of the roof past what we had budgeted.
assured us that he would talk to the insurance company and that we would not get billed for the overage. As good as his word,
made sure that we were not charged for the overage, and our bill came out to exactly what they estimated.
As for the work, it is excellent. Our roof is great, and the gutters are absolutely fantastic (much better than the ones we had). I would recommend
without any hesitation, and I found
an honest and very patient sales representative.
- Lara H.

West Chicago Roofing Articles

Roofing reviews in West Chicago

A

Rating
Those folks who reviewed this company and thought it was a scam that they came to the door offering to do work based on hail/wind/storm damage, and to work with the insurance company, and to do the job for the insurance settlement plus the deductible, really missed out on a great opportunity for a quality job at minimal cost. I was days away from calling other firms for estimates, because I really needed a new roof, when ADHI knocked on my door saying they were looking for homes that might qualify for insurance coverage from hail/wind storms last summer. I had nothing to
West Chicago Roofing Contractors Provider Name Locked
to try it. They worked with my insurance company and even though the coverage for the roof and gutters was a little less than 100% of the total area, they agreed to do the entire roof and gutters and downspouts for the amount the insurance company was offering, plus the $1000 deductible from me. They are certified with
West Chicago Roofing Contractors Provider Name Locked
-
West Chicago Roofing Contractors Provider Name Locked
and I received architectural grade shingles with a 50 year warranty. They did a great job and cleaned up well. They sub-contracted the gutters and downspouts, and again, a beautiful job plus a few extras I requested at no charge. The gutter guys were a bit noisy, yelling at each other a lot, but the work looks great. About a week after the gutters were done, ADHI sent out a fellow I'd never met. He did a final inspection of all the work to make sure everything was perfect. He walked the roof, and checked all around the house and shed to make sure cleanup was done correctly. I can't imagine how anyone else could have done a better job. And to top it off, I was given three opportunities to save an additional $100 each, so my out of pocket was only $700, instead of the full $1000 deductible. I'd recommend these guys in a heartbeat. A field sales manager named
West Chicago Roofing Contractors Provider Name Locked
Buchmeir did the initial measuring and worked with the insurance adjuster. He was knowledgeable, reassuring about concerns, quick to return calls, and made me feel that the job and my satisfaction were important to him and ADHI.
- Bill Z.
A

Rating
When we sought estimates for having our roof done, we called 6 companies and received replies from 4.
West Chicago Roofing Contractors Provider Name Locked
, the owner of the
West Chicago Roofing Contractors Provider Name Locked
, is a likeable guy -- straightforward, knowledgeable, and very responsive. I liked him and felt I could trust him. Of the four estimates we received (four total), that from Ace was least by a significant amount, with among the two best warranties among the four. When I called
West Chicago Roofing Contractors Provider Name Locked
and told him that, based on discussion with the company giving the last estimate, I had some questions, he came over very promptly. We talked about the issues raised, he gave very substantive answers, and I was convinced that Ace was the company I would hire. We shook on it, and
West Chicago Roofing Contractors Provider Name Locked
indicated that given the work schedule, we'd probably be seeing the crew in about 2 weeks.

About a week later,
West Chicago Roofing Contractors Provider Name Locked
called and said that if all was OK with us, they could actually start earlier, and they came over the next day. The job was done by noon the following day. Many of my neighbors commented positively about the job done by Ace, because it was so fast (another neighbor nearby had a roof done the week earlier, and it took 3+ days to be finished, even though the roof is substantially smaller than ours).
- Christopher W.
A

Rating
After the storms, I had noticed some leaking in my roof. I heard about this company from a girl friend of mine that had some previous work done by them, and she said they provided quality work ,and have great prices. So I decided to give them a call. I talked to
West Chicago Roofing Contractors Provider Name Locked
, and he sent me up with an appointment for that weekend to come out and give me an estimate. Which I was happy with cause then I wouldn't need to take time off work. He came out and took a look at everything for me and let me know it would be best to have me whole roof redone since there were several spots that were leaking, the shingles were in bad shape.He informed me that the damage was cause by the storms, and I should contact my home insurance provider, to get the work paid for through them, which was a relief. He wrote me up a very detailed estimate to give to my insurance company, and they approved it. Apex began working on my house that monday. They tore up the old roofing, and replaced the plywood, and then began finishing up the rest. They finished up that wednesday. I was completely satisfied with there work, and the time they finished in. They have a great warranty on there work also.
- Lisa W.
A

Rating
We thought
West Chicago Roofing Contractors Provider Name Locked
Roofing and Exteriors did an excellent job. Reworking the ventilation required removal of the roof vents and the attic fan, installation of additional soffit vents and a ridge vent. They resheathed and reshingled with identical shingles and after they finished this work, you could not tell the difference from the original roofing. They cut out a section of roof so that they could do some of the work from the outside (up to installing the new insulation), and they vacuumed all the insulation directly into a dumpster that was covered so it wouldn't blow all over the place.
West Chicago Roofing Contractors Provider Name Locked
had sealed up the attic and all the openings into the house so that there would be not contamination and put a heavy duty ultra
West Chicago Roofing Contractors Provider Name Locked
filter in the house to ensure that no mold, chemicals, or insulation made it into the living quarters. After they treated the mold with chemicals, they scraped it off and vacuumed up. They installed baffles for the soffit vents so that the new insulation would not block them to a height of about 4 feet above the attic floor, and then they sealed the roof and reshingled. The last step was to blow in new insulation, which they did from the outside, through a bathroom window and up into the hatch for the attic. Each day they cleaned up the exterior, going so far as to vacuum the little bits of insulation off the lawn. They were extremely careful not to damage anything inside or any landscaping outside the house, and aside from some slightly flattened grass in the back yard there was no damage. They put booties on when they were in the house. Also, they were very flexible about scheduling, rescheduling the job several times due to the poor weather and possibility of rain.
West Chicago Roofing Contractors Provider Name Locked
managed the job, and he was excellent to work with and extremely competent.
West Chicago Roofing Contractors Provider Name Locked
is back now to work on a new job in the basement!
- David and Joan T.
A

Rating
We thought
West Chicago Roofing Contractors Provider Name Locked
and Exteriors did an excellent job. Reworking the ventilation required removal of the roof vents and the attic fan, installation of additional soffit vents and a ridge vent. They resheathed and reshingled with identical shingles and after they finished this work, you could not tell the difference from the original roofing. They cut out a section of roof so that they could do some of the work from the outside (up to installing the new insulation), and they vacuumed all the insulation directly into a dumpster that was covered so it wouldn't blow all over the place.
West Chicago Roofing Contractors Provider Name Locked
had sealed up the attic and all the openings into the house so that there would be not contamination and put a heavy duty ultra
West Chicago Roofing Contractors Provider Name Locked
filter in the house to ensure that no mold, chemicals, or insulation made it into the living quarters. After they treated the mold with chemicals, they scraped it off and vacuumed up. They installed baffles for the soffit vents so that the new insulation would not block them to a height of about 4 feet above the attic floor, and then they sealed the roof and reshingled. The last step was to blow in new insulation, which they did from the outside, through a bathroom window and up into the hatch for the attic. Each day they cleaned up the exterior, going so far as to vacuum the little bits of insulation off the lawn. They were extremely careful not to damage anything inside or any landscaping outside the house, and aside from some slightly flattened grass in the back yard there was no damage. They put booties on when they were in the house. Also, they were very flexible about scheduling, rescheduling the job several times due to the poor weather and possibility of rain.
West Chicago Roofing Contractors Provider Name Locked
managed the job, and he was excellent to work with and extremely competent.
West Chicago Roofing Contractors Provider Name Locked
is back now to work on a new job in the basement!
- David and Joan T.
A

Rating
Estimate:
West Chicago Roofing Contractors Provider Name Locked
was very prompt in his response time after the initial email request. We were only available to meet after work and he was very accommodating with our schedules. I had to postpone the estimate the first time, but
West Chicago Roofing Contractors Provider Name Locked
was understanding. When he came out for the estimate, he was very professional. He spent time in our attic, pointing out some mold and how the bath fans were not vented correctly. I was aware the fans were not correct, but was surprised at the amount of mold that accumulated over the short time that we purchased the home a few years ago!
West Chicago Roofing Contractors Provider Name Locked
then hopped on the roof and inspected the condition of the roof. Since I am afraid of heights, he took pictures of some of the problem areas with his I-PAD and came down and showed me some of the problems we had. He went to his truck and printed a professional printed estimate that was very thorough with all the work that he was proposing. He spent time explaining in detail the product he is using and why and answered all of our questions. I was very impressed with the professionalism of our first meeting. We had a few others come out for quotes, but they seemed more concerned with pricing rather than focusing on the quality of the work. They also did not spend as much time explaining the work and materials.
Pricing:
West Chicago Roofing Contractors Provider Name Locked
's pricing did come in a little bit higher than the others, but I believe you get what you pay for and wasn't looking for the cheapest bid. Based on the professionalism, I was confident in the work that they would perform so I gave them a shot to try narrowing the gap in pricing. Although not the cheapest estimate we had, I had trust that they would do the job right so we chose them. I mean, what is a few bucks over the 30 year life of the roof? So we signed the proposal and scheduled the job.
Scheduling / Communication
We were scheduled about two weeks after we accepted the proposal. Due to rain, they had to push us back a few days, but
West Chicago Roofing Contractors Provider Name Locked
was very good at communicating that throughout the week. I felt like our job was just as important to him as it was to us (let's be honest, it is a good chunk of money!) and felt very well informed thoughout the process.
Day of the job
The day of the work, the workers showed up on time (actually 15 mins early! I wish I could get my employees to do that!) explained what they would do and started laying tarps to prepare for the tear off. We were home the entire time (I left for a few hours but my wife was home) and the guys were very professional and did a great job! Even our dogs, who normally bark at everything and everyone, were very calm while they were here, which is really unusual. They must have approved of our choice of roofers as well! They finished the work and cleaned up very well! We double checked the driveway and only found one nail, which could have fell out of the truck as they were leaving. I think I found one more nail on the back deck. That was it! Honestly, I don't think they could have done a better job!
Completed
After they left I was inspecting the work (from ground level of course!) and noticed one minor mistake. When
West Chicago Roofing Contractors Provider Name Locked
and I initially spoke and on the quote it mentioned our satelite dish. It was left by the previous owners and I forgot it was up there. I mentioned to
West Chicago Roofing Contractors Provider Name Locked
that I would like to take the opportunity to remove the dish when they put on the new roof. Unfortunately, I noticed that they put the dish back up before they left. It was a minor error, that we would have lived with.
Owning up to mistakes
I sent
West Chicago Roofing Contractors Provider Name Locked
a follow up email thanking him and just mentioned that they put the dish back up on Monday morning around 6:00 am. I received a response almost immediately. I was at work around 7:00 am when my brother called and asked if I knew why the roofers came back.
West Chicago Roofing Contractors Provider Name Locked
sent them over before their first job of the day, to come over, remove the dish and replace the shingle that they put the dish on. I was floored! Not only did
West Chicago Roofing Contractors Provider Name Locked
admit that he himself made the minor error (it would have been VERY easy for him to just blame it on the "workers") he went out of his way to correct it IMMEDIATELY!!
I am a firm believer that everyone makes mistakes and I accept that 100%. What I have learned in life is it is how you deal with the mistakes is what makes you a better person, employee, manager, etc.
West Chicago Roofing Contractors Provider Name Locked
handled it like a champ! He owned up to the error (even though, I felt was very minor) and rectified it! He did not complain, back pedal, pass the blame, put it off, dismiss it, nothing! That's when I knew that we made the right decision in picking this company. I have 100% confidence that if we have any issues with the roof,
West Chicago Roofing Contractors Provider Name Locked
will do everything he can to fix the issues in a timely manner. This is what is REALLY important! I am sure anyone can put a roof on and not have it leak for a year, two, three, BUT if you have an issue, will they correct it? Will they back pedal or dismiss it? Will they still be in business? I am pretty sure
West Chicago Roofing Contractors Provider Name Locked
will be!
I would highly recommend
West Chicago Roofing Contractors Provider Name Locked
to anyone looking for a roof. My neighbor complimented it yesterday on how nice of a job they did and he is in the construction trade. Thanks again
West Chicago Roofing Contractors Provider Name Locked
and everyone else at
West Chicago Roofing Contractors Provider Name Locked
!
- tony D.
A

Rating
The estimate was within reason and the service was scheduled at my convenience. The day of the work everything went very quickly. The noise was less than I expected and the repairs were done in the time frame I was given. I am very pleased with the work.
- Elizabeth W.
A

Rating
We were very happy with their presentation and how everything was explained. We also liked that they are a family owned business. The owner,
West Chicago Roofing Contractors Provider Name Locked
, came to our house 3 different times. First to give estimate, second to place the order, and he personally made a final inspection after everything was complete. The workers put plywood against the windows, tarps on the ground to collect debris, covered bushes to protect them and picked up everything. They arrived at the specified time and finished the job the same day. They crew were extremely professional and a pleasure to do business with. We would strongly recommend
West Chicago Roofing Contractors Provider Name Locked
to other people.
- Richard J.
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All Roofing Contractors in West Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

123 Exteriors Inc

2777 Finley Rd
Downers Grove, IL

123 Weshorn Inc. Kitchen and Bath

2016 E Cayuga Lane
Mount Prospect, IL

2 Guys Exteriors

6121 W Giddings
Chicago, IL

312 PAINTING AND DRYWALL

1111 S STATE ST
Chicago, IL

3JM Exteriors Inc

8102 Lemont Rd
Woodridge, IL

4 Exterior Roofing Siding Windows Inc

9335 landings ln
Des Plaines, IL

4 Season Roofing

1755 S. Naperville Rd. #100
Wheaton, IL

41 NORTH BUILDERS

4453 N BEACON ST
Chicago, IL

5 Star Remodeling Inc

PO Box 338
Elk Grove Village, IL

A & D Exteriors

956 S Bartlett Rd
Bartlett, IL

A & R Construction

2643 W Armitage Ave
Chicago, IL

A AAFFORDABLE ROOFING

1621 Techny Rd
Northbrook, IL

A Affordable Roofing

1621 Techny Rd
Northbrook, IL

A Affordable Roofing

1621 Techny Rd
Northbrook, IL

A Cut Above Construction Services LLC

5S446 Radcliff Rd
Naperville, IL

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A L Homes Roofing Inc

8500 w. 53rd Street
Mccook, IL

A n S

4236 west bulletin
Chicago, IL

A TO Z CONSTRUCTION

11230 SOUTHWEST HWY
Palos Hills, IL

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West Chicago Zip Codes

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