Natural variations in your hardwood flooring reflect the time of year, as humidity levels rise and fall.
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Contractors say homeowners with this trait are the most satisfied with home improvement projects.
"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"
My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.
I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.
Todd's Home Services
Hardwood Flooring reviews in Washington
He encouraged us to go in and inspect at each phase and was asking to feedback. For example there were some boards that turned out to be a different color, and at our request he tinted the final coat to make them match, plus he left us a little touch up pot of the final coat so I can do repairs in future.
I manage hotel renovations for a living, hence my not being in the state except for one weekend a month. I know good work when I see it and this was good work. I would not hesitate to use him on any future job of this type.
My sales rep agreed. After the first 2 rooms were completed and I was told that the workmen could not come back until the following Monday. I called the company and the manager made arrangements for a crew to come out on that Saturday to complete the work.
I am pretty sure that I did not get 2 coats of polyurethane because the workers on both days were in and out within hours and we were told we could walk on the floors in less than 24 hours. I choose the water-based instead of oil.
The floors look nice and for the price, I am happy.
The team they sent to do the work was new to their company and made some severe mistakes. There was definitely not enough supervision. At one point, one of the workers took off on vacation out of the country while another went out of state. I was left with my kitchen torn up and many, many days without any work being done.
The list of mistakes made is rather long, here are some highlights:
-a cabinet hung without being anchored to the wall properly, the same with the microwave, which almost fell.
-the flooring not finished under the appliances
-my brand new oven dented
-one of the carpets cut in the wrong spot so that the seam where they tried to fix it was very obvious
-ceiling lights installed in the wrong spot
-multiple delays with misleading communication ("the electrician will be there today" was repeated many times without happening
-the cabinets were hung wrong, so that they had to be taken down and re-mounted TWICE
-Numerous, random holes drilled into the back of the cupboards
-Bad paint job, grouting smeared across new counter top that had to be scraped off with a razor blade.
-Paint sprayed across the new flooring in multiple spots
-Electrical outlets placed in ineffective positions
-Wasted space in the cupboard layout
The company did state multiple times that they wanted us to be happy and would fix the problems (the original crew was apparently fired after the mistakes became known). However, once repairs started, it was apparent they weren't going to follow through on this. The person in charge of scheduling the fixes was not helpful and argued over most the needed repairs. This dragged on for weeks with little communication and in some instances, the repairs made new problems (The new floor tile got scratched in 3 spots where they tried to get the paint off)
So, overall I spent quite a bit on a job that has been patched, but does not look as good as if it had been done right the first time.
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